Top Homebuilder Ratings & Reviews

Classic Homes

Monument Junction East (cos-MJE)

12 Homeowner Reviews Completed Jul 2024 - Dec 2024

Classic Homes

Overall Satisfaction

4.8
Customers' overall satisfaction
5.0
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

5.0

Home Personalization Experience

4.9

Construction Experience

4.9

Customer Care Experience

4.9

Home Readiness

4.9

Installation & Workmanship

4.8

Community Profile

Classic Homes logo
Classic Homes is a locally owned Colorado Springs builder and the only builder to have received the Better Business Bureau’s “Excellence in Customer Service” award on three separate occasions and is also the only builder to be designated as Colorado Springs Best Homebuilder by The Gazette for twelve years running, and the Colorado Springs Business Journal for eleven years running — a true testament to the care and commitment Classic Homes shows our home buyers before, during, and after they’ve become members of our communities.

Driving Directions
Request More Info
  Go to Builder Reviews page

MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Monument, CO, on Dec 16, 2024

Like - consistent communication, the staff at the sales office when over an beyond to keep us engaged with the build Dislike - to say the sales team element felt like they went over and beyond, I can not say the say about the final days before close and then post close. The house wasnt the cleanest when we moved in and felt like a check box with the warranty reps. Team on site was amazing, team from the head/back office wasnt as great.

4.6
Verified Homeowner
Monument, CO, on Dec 15, 2024

We liked the weekly updates with pictures, we loved working with Tony, we appreciated the option of coming every Sunday We did not dislike anything

4.9
Verified Homeowner
Monument, CO, on Nov 22, 2024

We appreciate the constant interaction, and prompt response to our heat vent issue. We also appreciate that someone is coming to fix most of what we've noted. OTOH, perhaps a couple of options should have been stressed more. There are a lot of decisions to make when building a home, but the need for gutter heaters means outlets under the eaves should probably be standard, or at least why you'd want them for reasons other than decorating should be emphasized. The garage is surprisingly narrow, also.

4.9
Verified Homeowner
Monument, CO, on Nov 15, 2024

It was all an easy process. Classic kept great communications for all steps.

5.0
Verified Homeowner
Monument, CO, on Oct 30, 2024

The sales reps Karin and Josh were very friendly and helpful. The whole staff including the construction supervisor kept us informed of the progress every week. They addressed our concerns quickly.

4.8
Verified Homeowner
Monument, CO, on Oct 22, 2024

We purchased a spec home, so we were not involved in the overall build or design process.

4.8
Verified Homeowner
Monument, CO, on Oct 20, 2024

Everything was good.

4.3
Verified Homeowner
Monument, CO, on Oct 16, 2024

Classic Homes is a top-notch, quality builder. Everyone we dealt with from the sales staff, to the designer, to our construction rep to the warranty staff was extremely professional, friendly and customer focused. This was our first time building a home and the experience could not have been more positive or seamless. We love our new home and it's extremely well built!

5.0
Verified Homeowner
Monument, CO, on Aug 22, 2024

Karin and Josh were very informative and help us everyday along the process. They are assets to the company. Kudos to Seth and Allan who kept us informed weekly during the build process. Allan went above an beyond to ensure our home was built properly and made sure it was to our specifications.

5.0
Verified Homeowner
Monument, CO, on Jul 15, 2024

Josh and his team were always helpful and fun to work with. They really cared about making sure we were satisfied with our experience!

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Monument, CO, on Dec 16, 2024

Like - consistent communication, the staff at the sales office when over an beyond to keep us engaged with the build Dislike - to say the sales team element felt like they went over and beyond, I can not say the say about the final days before close and then post close. The house wasnt the cleanest when we moved in and felt like a check box with the warranty reps. Team on site was amazing, team from the head/back office wasnt as great.

4.6
Verified Homeowner
Monument, CO, on Dec 15, 2024

We liked the weekly updates with pictures, we loved working with Tony, we appreciated the option of coming every Sunday We did not dislike anything

4.9
Verified Homeowner
Monument, CO, on Nov 22, 2024

We appreciate the constant interaction, and prompt response to our heat vent issue. We also appreciate that someone is coming to fix most of what we've noted. OTOH, perhaps a couple of options should have been stressed more. There are a lot of decisions to make when building a home, but the need for gutter heaters means outlets under the eaves should probably be standard, or at least why you'd want them for reasons other than decorating should be emphasized. The garage is surprisingly narrow, also.

4.9
Verified Homeowner
Monument, CO, on Nov 15, 2024

It was all an easy process. Classic kept great communications for all steps.

5.0
Verified Homeowner
Monument, CO, on Oct 30, 2024

The sales reps Karin and Josh were very friendly and helpful. The whole staff including the construction supervisor kept us informed of the progress every week. They addressed our concerns quickly.

4.8
Verified Homeowner
Monument, CO, on Oct 22, 2024

We purchased a spec home, so we were not involved in the overall build or design process.

4.8
Verified Homeowner
Monument, CO, on Oct 20, 2024

Everything was good.

4.3
Verified Homeowner
Monument, CO, on Oct 16, 2024

Classic Homes is a top-notch, quality builder. Everyone we dealt with from the sales staff, to the designer, to our construction rep to the warranty staff was extremely professional, friendly and customer focused. This was our first time building a home and the experience could not have been more positive or seamless. We love our new home and it's extremely well built!

5.0
Verified Homeowner
Monument, CO, on Aug 22, 2024

Karin and Josh were very informative and help us everyday along the process. They are assets to the company. Kudos to Seth and Allan who kept us informed weekly during the build process. Allan went above an beyond to ensure our home was built properly and made sure it was to our specifications.

5.0
Verified Homeowner
Monument, CO, on Jul 15, 2024

Josh and his team were always helpful and fun to work with. They really cared about making sure we were satisfied with our experience!

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet