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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Colorado Springs, on Jul 05, 2021
It seems to take multiple times to get the things fixed that need to be fixed.some of the things have not yet been fixed. The worst thing we had to deal with was trying to get the basement plans so we could get the basement finished. You only had flipped plans and it was a nightmare for us and our builder!!!!!!!!!
Colorado Springs, on Feb 26, 2021
The people responded promptly and the required work
Colorado Springs, CO, on Mar 07, 2021
Liked the staff and their support, attention to details, location, quality of materials, appliances, etc,, value, floor plan, view, and the orientation process.
Colorado Springs, on Mar 29, 2020
Quality craftsmanship Easy to access staff for warranty claims
Colorado Springs, CO, on Jul 29, 2020
The sales team at Flying Horse ( Diane Sullivan, Tina Loncar and Christian Peacore) were excellent at overseeing every detail and keeping us fully informed throughout the entire building process. Our designer Cheryl Windom, took our vision and turned it into reality. She was patient, understanding and provided valuable input to help us make decisions. As we were out of state during the construction process, we could not have asked for more cooperation from the team. In addition, the support we received from Justin Roethler our building supervisor and his team including Marcus ( we don't have his last name) no matter what issue we had, he patiently listened and fixed quickly. We were extremely impressed that during both the pre drywall walkthrough and preclosing walkthrough, they proactively identified items that needed attention that we did not notice and completed them in a timely manner. All of this during COVID.
Colorado Springs, on Nov 23, 2020
I appreciate the responsiveness of the whole team to include James, Diane, Tina, and Christian. They go above and beyond.
Colorado Springs, CO, on Jul 13, 2020
I liked the staff and the building supervisor, Justin. He was patient, thorough, and detail-oriented.
Colorado Springs, on Jul 13, 2020
Prompt, professional and only a couple of minor issues which were corrected quickly.
Colorado Springs, on Oct 20, 2019
Actually, our son took care of everything - Gary Seltzer - so moving here, aside of him, was a pleasure.
Colorado Springs, CO, on Mar 27, 2020
The floor plan fits our lifestyle perfectly. There is nothing at all similar being built by any other builder in town. I really liked the constant communication between the sales staff and the builder and my husband and I. There were no surprises.
Colorado Springs, on Feb 18, 2019
The salesperson was helpful with whatever I needed.
Colorado Springs, CO, on May 08, 2019
Great experience and everyone was very attentive.
Colorado Springs, on Jan 29, 2019
Excellent communication, I.e weekly calls, and excellent follow-up. If they caught problems they fixed them without a big to do - the center island was framed out in the wrong place and nobody caught it - once caught they corrected the problem quickly and it was done the right way.
Colorado Springs, CO, on May 08, 2019
good price for value of home, no pressure sales people.
Colorado Springs, on Sep 26, 2019
Overall response is quick and there was very little if any quibbling over fix/adjust/repair of items. We have purchased eight homes over the years, 7 of them new builds. Classic has been the easiest to deal with for warranty issues.
Colorado Springs, on Jan 13, 2019
All Classic personnel that we have interacted with (sales, construction, and warranty), as well as subcontractors have been excellent.
Colorado Springs, CO, on Apr 19, 2019
Follow up and responsiveness of Classic.
Colorado Springs, on Jul 29, 2019
I put a repair request in on line for a flickering light in garage and have not heard back. This light was looked at once before when it was not working at all. There are still connectivity issues. Light goes off and on.
Colorado Springs, CO, on Mar 10, 2019
Friendliness of staff, prompt attention to items needing correction.
Colorado Springs, on Dec 06, 2018
Dianne Sullivan was timely with responses to questions. Authentic with information and details.
Colorado Springs, on Jan 25, 2019
Excellent service and builder supplied all paperwork on all items for warranty
Colorado Springs, CO, on Feb 02, 2019
Our son, Gary Seltzer, took care of most of this process as we live in California. We are putting our house on the market next week here & move to Flying Horse in the spring. We just spent a week in Colorado Springs to see our finished home.
Colorado Springs, on Jan 22, 2019
I appreciate the customer service rep James Leyba following through on the several items that have needed attention. He has held the sub-contractors accountable when necessary.
Colorado Springs, CO, on Dec 14, 2018
Everyone was very professional and helpful thru the entire process.
Colorado Springs, CO, on Sep 12, 2018
The friendliness, professionalism, and personal attention of the sales staff, design center, and the project manager. Everyone went above an beyond to make the buying experience as pleasant as possible. This is just an excellent team that does everything possible to help us.
Colorado Springs, CO, on Sep 09, 2018
The staff at the classic office in flying horse were wonderful. They all were very courteous,helpful and very informed throughout the purchase process. Justin has been awesome in getting items of concern corrected. I am very impressed with all your staff and your process of purchasing a Classic home. The workmanship in the construction and finishes are impressive. I love my new home. Thanks to all your staff. They deserve a raise!
Colorado Springs, CO, on Apr 11, 2018
Excellent communication including sales person (Diane Sullivan) and foreman calling each week with update and sending photos! Very "Consumer centric"
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Colorado Springs, CO, on Mar 07, 2021
Liked the staff and their support, attention to details, location, quality of materials, appliances, etc,, value, floor plan, view, and the orientation process.
Colorado Springs, CO, on Jul 29, 2020
The sales team at Flying Horse ( Diane Sullivan, Tina Loncar and Christian Peacore) were excellent at overseeing every detail and keeping us fully informed throughout the entire building process. Our designer Cheryl Windom, took our vision and turned it into reality. She was patient, understanding and provided valuable input to help us make decisions. As we were out of state during the construction process, we could not have asked for more cooperation from the team. In addition, the support we received from Justin Roethler our building supervisor and his team including Marcus ( we don't have his last name) no matter what issue we had, he patiently listened and fixed quickly. We were extremely impressed that during both the pre drywall walkthrough and preclosing walkthrough, they proactively identified items that needed attention that we did not notice and completed them in a timely manner. All of this during COVID.
Colorado Springs, CO, on Jul 13, 2020
I liked the staff and the building supervisor, Justin. He was patient, thorough, and detail-oriented.
Colorado Springs, CO, on Mar 27, 2020
The floor plan fits our lifestyle perfectly. There is nothing at all similar being built by any other builder in town. I really liked the constant communication between the sales staff and the builder and my husband and I. There were no surprises.
Colorado Springs, CO, on May 08, 2019
Great experience and everyone was very attentive.
Colorado Springs, CO, on May 08, 2019
good price for value of home, no pressure sales people.
Colorado Springs, CO, on Apr 19, 2019
Follow up and responsiveness of Classic.
Colorado Springs, CO, on Mar 10, 2019
Friendliness of staff, prompt attention to items needing correction.
Colorado Springs, CO, on Feb 02, 2019
Our son, Gary Seltzer, took care of most of this process as we live in California. We are putting our house on the market next week here & move to Flying Horse in the spring. We just spent a week in Colorado Springs to see our finished home.
Colorado Springs, CO, on Dec 14, 2018
Everyone was very professional and helpful thru the entire process.
Colorado Springs, CO, on Sep 12, 2018
The friendliness, professionalism, and personal attention of the sales staff, design center, and the project manager. Everyone went above an beyond to make the buying experience as pleasant as possible. This is just an excellent team that does everything possible to help us.
Colorado Springs, CO, on Sep 09, 2018
The staff at the classic office in flying horse were wonderful. They all were very courteous,helpful and very informed throughout the purchase process. Justin has been awesome in getting items of concern corrected. I am very impressed with all your staff and your process of purchasing a Classic home. The workmanship in the construction and finishes are impressive. I love my new home. Thanks to all your staff. They deserve a raise!
Colorado Springs, CO, on Apr 11, 2018
Excellent communication including sales person (Diane Sullivan) and foreman calling each week with update and sending photos! Very "Consumer centric"
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Colorado Springs, on Jul 05, 2021
It seems to take multiple times to get the things fixed that need to be fixed.some of the things have not yet been fixed. The worst thing we had to deal with was trying to get the basement plans so we could get the basement finished. You only had flipped plans and it was a nightmare for us and our builder!!!!!!!!!
Colorado Springs, on Feb 26, 2021
The people responded promptly and the required work
Colorado Springs, on Nov 23, 2020
I appreciate the responsiveness of the whole team to include James, Diane, Tina, and Christian. They go above and beyond.
Colorado Springs, on Jul 13, 2020
Prompt, professional and only a couple of minor issues which were corrected quickly.
Colorado Springs, on Sep 26, 2019
Overall response is quick and there was very little if any quibbling over fix/adjust/repair of items. We have purchased eight homes over the years, 7 of them new builds. Classic has been the easiest to deal with for warranty issues.
Colorado Springs, on Jul 29, 2019
I put a repair request in on line for a flickering light in garage and have not heard back. This light was looked at once before when it was not working at all. There are still connectivity issues. Light goes off and on.
Colorado Springs, on Jan 25, 2019
Excellent service and builder supplied all paperwork on all items for warranty
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Colorado Springs, on Mar 29, 2020
Quality craftsmanship Easy to access staff for warranty claims
Colorado Springs, on Oct 20, 2019
Actually, our son took care of everything - Gary Seltzer - so moving here, aside of him, was a pleasure.
Colorado Springs, on Feb 18, 2019
The salesperson was helpful with whatever I needed.
Colorado Springs, on Jan 29, 2019
Excellent communication, I.e weekly calls, and excellent follow-up. If they caught problems they fixed them without a big to do - the center island was framed out in the wrong place and nobody caught it - once caught they corrected the problem quickly and it was done the right way.
Colorado Springs, on Jan 13, 2019
All Classic personnel that we have interacted with (sales, construction, and warranty), as well as subcontractors have been excellent.