Top Homebuilder Ratings & Reviews

Classic Homes

Renaissance at Indigo Ranch

42 Homeowner Reviews Completed Dec 2019 - Jan 2021

Classic Homes

Overall Satisfaction

4.6
Customers' overall satisfaction
4.5
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.5

Home Personalization Experience

4.9

Lender Experience

4.7

Construction Experience

4.6

Customer Care Experience

4.6

Home Readiness

4.5

Installation & Workmanship

4.6

Community Profile

Classic Homes logo
Classic Homes is a locally owned Colorado Springs builder and the only builder to have received the Better Business Bureau’s “Excellence in Customer Service” award on three separate occasions and is also the only builder to be designated as Colorado Springs Best Homebuilder by The Gazette for twelve years running, and the Colorado Springs Business Journal for eleven years running — a true testament to the care and commitment Classic Homes shows our home buyers before, during, and after they’ve become members of our communities.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Monument, on Jan 15, 2021

They have fixed everything that was a problem. However, I now have my flooring separating at the joint in three places.

4.9
Verified Homeowner
Colorado Springs, CO, on Jan 09, 2021

Water pressure is low in the shower.

4.9
Verified Homeowner
Colorado Springs, CO, on Nov 20, 2020

Communication was lacking in our experience. We had issues that could have been easily resolved had there been better communication. We have been happy with the customer service experience with the issues we had post closing. The communication from management and the customer service team has been outstanding. We are waiting on a few issues to be resolved but thus far we are happy with the actions being taken.

3.0
Verified Homeowner
Colorado Springs, CO, on Nov 15, 2020

Very thorough, competent, friendly & a pleasure to work with

5.0
Verified Homeowner
Colorado Springs, on Oct 07, 2020

Someone is there to answer my questions and concerns.

4.6
Verified Homeowner
Colorado Springs, on Oct 05, 2020

Everyone I have met from Classic has gone out of their way to take care of my needs. I couldn’t be happier to be in my new home

5.0
Verified Homeowner
Colorado Springs, on Sep 29, 2020

Overall I am very pleased with my home and the service I have received from Classic except for one issue that does not really have to do with the home itself. The one negative issue I have is Classic’s determination where sod will used or native grass in the common areas and in front of the rows of houses. If one’s home is on the perimeter of the neighborhood they are give native grasses right outside their front door, while the interior homes are afforded sod. Unfortunately being on a corner lot I am totally surrounded by native grasses that is really at least 50% weeds. Hopefully Classic will review future developments to ensure all homeowners are provided equally when it comes to sod and not based on where one choses to have your home built. Even though the native grasses are very unsightly, I can see the use for it in large open spaces. But using it directly within 15 feet of people front porch I find totally unacceptable.

4.7
Verified Homeowner
Colorado Springs, on Sep 25, 2020

What I dislike, is the fact that Classic Homes sales representatives could not persuade me the sell of the house. In fact, my son sold this house. What I like, is dealing with Shane P. (Classics Warranty). He is superb to deal with-very through and communicates throughout process.

4.2
Verified Homeowner
Colorado Springs, on Sep 22, 2020

Prime windows! Totally unsat. Defective products. Did not listen to customer.Took 8 months to resolve defect. June and Lisa and Tony....promote now and pay raise now??

4.2
Verified Homeowner
Colorado Springs, CO, on Sep 13, 2020

Liked being able to check on progress via Sunday visits.

4.5
Verified Homeowner
Colorado Springs, on Sep 08, 2020

Classics did everything for me to be completed satisfy and happy about the home

5.0
Verified Homeowner
Colorado Springs, CO, on Jun 23, 2020

Everyone we worked with was very responsive to our needs and questions and very helpful in the whole process. The chief builder, Tony Grado, was outstanding. He kept us very well-informed as to progress in the building of our home, was available and responsive to our questions, and was very conscientious in everything he did.

4.8
Verified Homeowner
Colorado Springs, on Jun 04, 2020

I have had some one come and fix a couple of things and it has been done fast and with a smile.

5.0
Verified Homeowner
Colorado Springs, on May 28, 2020

My concerns were promptly handled and completed in a timely manner.

5.0
Verified Homeowner
Colorado Springs, CO, on May 23, 2020

The quality + look and feel of the house

5.0
Verified Homeowner
Colorado Springs, CO, on May 09, 2020

The helpfulness of the staff

4.8
Verified Homeowner
Colorado Springs, CO, on May 07, 2020

The ease of digital signatures via email, the responsiveness of the sales staff during contract signing, and the fantastic walk-through of the home with the builders.

4.9
Verified Homeowner
Colorado Springs, CO, on May 06, 2020

The staff at the sales office June and Lisa are great they care to know what you like and advised the best, Dylan show me a different floor plan and it was the best one for me, Tony with a Great knowledge of the building process impressive, Robert came right away to fix an issue with the garage door opener, and The most caring Agent Kathy Loidolt..an Angel on my path. Classic made every arrangement for me to be Happy with my home. Thanks a million.

5.0
Verified Homeowner
Colorado Springs, CO, on Dec 17, 2019

The continual weekly updates and what to expect. The flexibility to make changes during the process.

4.9
Verified Homeowner
Colorado Springs, CO, on Dec 12, 2019

The people from classic are some of the nicest people I have ever dealt with

5.0
Verified Homeowner
Colorado Springs, on May 26, 2018

The organization and ease of the overall building process. The checklist of events was very helpful, and I knew what to expext.

4.5
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, CO, on Jan 09, 2021

Water pressure is low in the shower.

4.9
Verified Homeowner
Colorado Springs, CO, on Nov 20, 2020

Communication was lacking in our experience. We had issues that could have been easily resolved had there been better communication. We have been happy with the customer service experience with the issues we had post closing. The communication from management and the customer service team has been outstanding. We are waiting on a few issues to be resolved but thus far we are happy with the actions being taken.

3.0
Verified Homeowner
Colorado Springs, CO, on Nov 15, 2020

Very thorough, competent, friendly & a pleasure to work with

5.0
Verified Homeowner
Colorado Springs, CO, on Sep 13, 2020

Liked being able to check on progress via Sunday visits.

4.5
Verified Homeowner
Colorado Springs, CO, on Jun 23, 2020

Everyone we worked with was very responsive to our needs and questions and very helpful in the whole process. The chief builder, Tony Grado, was outstanding. He kept us very well-informed as to progress in the building of our home, was available and responsive to our questions, and was very conscientious in everything he did.

4.8
Verified Homeowner
Colorado Springs, CO, on May 23, 2020

The quality + look and feel of the house

5.0
Verified Homeowner
Colorado Springs, CO, on May 09, 2020

The helpfulness of the staff

4.8
Verified Homeowner
Colorado Springs, CO, on May 07, 2020

The ease of digital signatures via email, the responsiveness of the sales staff during contract signing, and the fantastic walk-through of the home with the builders.

4.9
Verified Homeowner
Colorado Springs, CO, on May 06, 2020

The staff at the sales office June and Lisa are great they care to know what you like and advised the best, Dylan show me a different floor plan and it was the best one for me, Tony with a Great knowledge of the building process impressive, Robert came right away to fix an issue with the garage door opener, and The most caring Agent Kathy Loidolt..an Angel on my path. Classic made every arrangement for me to be Happy with my home. Thanks a million.

5.0
Verified Homeowner
Colorado Springs, CO, on Dec 17, 2019

The continual weekly updates and what to expect. The flexibility to make changes during the process.

4.9
Verified Homeowner
Colorado Springs, CO, on Dec 12, 2019

The people from classic are some of the nicest people I have ever dealt with

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Monument, on Jan 15, 2021

They have fixed everything that was a problem. However, I now have my flooring separating at the joint in three places.

4.9
Verified Homeowner
Colorado Springs, on Oct 07, 2020

Someone is there to answer my questions and concerns.

4.6
Verified Homeowner
Colorado Springs, on Sep 08, 2020

Classics did everything for me to be completed satisfy and happy about the home

5.0
Verified Homeowner
Colorado Springs, on Jun 04, 2020

I have had some one come and fix a couple of things and it has been done fast and with a smile.

5.0
Verified Homeowner
Colorado Springs, on May 28, 2020

My concerns were promptly handled and completed in a timely manner.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, on Oct 05, 2020

Everyone I have met from Classic has gone out of their way to take care of my needs. I couldn’t be happier to be in my new home

5.0
Verified Homeowner
Colorado Springs, on Sep 29, 2020

Overall I am very pleased with my home and the service I have received from Classic except for one issue that does not really have to do with the home itself. The one negative issue I have is Classic’s determination where sod will used or native grass in the common areas and in front of the rows of houses. If one’s home is on the perimeter of the neighborhood they are give native grasses right outside their front door, while the interior homes are afforded sod. Unfortunately being on a corner lot I am totally surrounded by native grasses that is really at least 50% weeds. Hopefully Classic will review future developments to ensure all homeowners are provided equally when it comes to sod and not based on where one choses to have your home built. Even though the native grasses are very unsightly, I can see the use for it in large open spaces. But using it directly within 15 feet of people front porch I find totally unacceptable.

4.7
Verified Homeowner
Colorado Springs, on Sep 25, 2020

What I dislike, is the fact that Classic Homes sales representatives could not persuade me the sell of the house. In fact, my son sold this house. What I like, is dealing with Shane P. (Classics Warranty). He is superb to deal with-very through and communicates throughout process.

4.2
Verified Homeowner
Colorado Springs, on Sep 22, 2020

Prime windows! Totally unsat. Defective products. Did not listen to customer.Took 8 months to resolve defect. June and Lisa and Tony....promote now and pay raise now??

4.2
Verified Homeowner
Colorado Springs, on May 26, 2018

The organization and ease of the overall building process. The checklist of events was very helpful, and I knew what to expext.

4.5
Verified Homeowner