Top Homebuilder Ratings & Reviews

Classic Homes

Legends at Wolf Ranch

38 Homeowner Reviews Completed Apr 2018 - Oct 19

Overall Satisfaction

4.2
Customers' overall satisfaction
4.2
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Satisfaction

4.2

Purchase Experience

4.7

Home Personalization Experience

4.3

Lender Experience

4.2

Construction Experience

4.2

Customer Care Experience

4.7

Home Readiness

4.2

Installation & Workmanship

4.3

MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All

Colorado Springs, on Oct 14, 2019

Not a good thing to say.

1.5
Verified Homeowner
Colorado Springs, on Sep 25, 2019

Very poor service manager commitment and poor follow up

2.1
Verified Homeowner
Colorado Springs, on Sep 09, 2019

The customer service from the sales team was outstanding. They kept us informed of the progress moving toward closing and were always available to answer our questions.

4.9
Verified Homeowner
Colorado Springs, on Aug 16, 2019

View of mountains and park

2.9
Verified Homeowner
Colorado Springs, on Aug 06, 2019

James is a fantastic guy, works with us. We are not finished with him yet.

4.7
Verified Homeowner
Colorado Springs, on Jul 27, 2019

The overall process of building a home was executed quite well. The sales team stayed on top of the details, the building superintendent was responsive to our requests, and the design center professional helped us make excellent decisions.

4.1
Verified Homeowner
Colorado Springs, on Jul 22, 2019

Don't have to worry if something is not quite right-confidence to know it will be taken care of

4.8
Verified Homeowner
Colorado Springs, on Jul 13, 2019

Website is easy to use for warranty issues

3.8
Verified Homeowner
Colorado Springs, on Jul 05, 2019

Do what they say they are going to do

4.4
Verified Homeowner
Colorado Springs, on Jun 08, 2019

We would appreciate they continue the warranty until the house is one year old.The reason is everytime we think we have found everything and they come out, we remember later something else.

5.0
Verified Homeowner
Colorado Springs, on May 30, 2019

Most items have been addressed and taken care of in a timely manner.

3.5
Verified Homeowner
Colorado Springs, on May 24, 2019

No construction loan and completion schedule kept

4.5
Verified Homeowner
Colorado Springs, on May 20, 2019

Provided weekly updates.

4.4
Verified Homeowner
Colorado Springs, on May 08, 2019

They were very prompt

4.5
Verified Homeowner
Colorado Springs, on May 06, 2019

Nothing

2.1
Verified Homeowner
Colorado Springs, on Apr 26, 2019

The sales process was great with Jennifer and Kimberly, primarily, in Wolf Ranch. Cara at the Briargate location was totally awesome, and that's where everything started.

4.6
Verified Homeowner
Colorado Springs, on Apr 18, 2019

Helpful staff

4.9
Verified Homeowner
Colorado Springs, on Apr 03, 2019

What a wonderful experience! I had many problems with my last purchase of a new home 3 years ago. I cannot believe the difference. Everything went very well from the sales people, especially Cheryl, the construction superintendent, Dan and the warranty people.

5.0
Verified Homeowner
Colorado Springs, on Mar 19, 2019

The warranty service/customer care experience has been abysmal. I have been waiting for 4 months for the problems with the HVAC system to be addressed properly

1.0
Verified Homeowner
Colorado Springs, on Mar 18, 2019

Continuous communication and the friendly, professional staff. Very responsive and responsible folks

4.8
Verified Homeowner
Colorado Springs, on Mar 10, 2019

Courteous people, pretty clear explanations

4.6
Verified Homeowner
Colorado Springs, on Mar 10, 2019

Sales and build staff were Always great to work with and caring

4.1
Verified Homeowner
Colorado Springs, on Feb 28, 2019

James is responsive and thorough.

4.5
Verified Homeowner
Colorado Springs, on Jan 18, 2019

Working with the people in the sales dept

4.2
Verified Homeowner
Colorado Springs, on Jan 17, 2019

The wonderful ladies , Jennifer ,Kimberly and Cheryl were such a great part of our experience. They guided us along the way, kindly and professionally. Dan stayed in contact with us and kept us informed as to how things were going. We appreciate the personal way the whole process took place.Thank you very much to the classic staff.

4.9
Verified Homeowner
Colorado Springs, on Jan 09, 2019

Nothing

2.6
Verified Homeowner
Colorado Springs, on Dec 20, 2018

fast response to online requests.

4.8
Verified Homeowner
Colorado Springs, on Nov 19, 2018

They have not hesitated in fixing items that needed to be fixed.

4.9
Verified Homeowner
Colorado Springs, on Nov 13, 2018

Ease of moving through the entire process

4.5
Verified Homeowner
Colorado Springs, on Oct 21, 2018

Friendly and helpful sales team (Cheryl, Kimberley and Jennifer), design center experience enjoyable (Stacey), job superintendent was always responsive to our questions and requests (Dan).

4.7
Verified Homeowner
Colorado Springs, on Oct 09, 2018

The ease of the transaction.

4.7
Verified Homeowner
Colorado Springs, on Aug 09, 2018

The care, kindness and communication of Jennifer and Kimberly at the Wolf Ranch Office. They were such a delight to work with. I am sure Cheryl is awesome also but we nwver got to meet her.

5.0
Verified Homeowner
Colorado Springs, on Jul 30, 2018

Customer interface process were exceptional. Received calls from superintendent each week, was able to view construction progress almost any time.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In

Colorado Springs, on Sep 09, 2019

The customer service from the sales team was outstanding. They kept us informed of the progress moving toward closing and were always available to answer our questions.

4.9
Verified Homeowner
Colorado Springs, on May 24, 2019

No construction loan and completion schedule kept

4.5
Verified Homeowner
Colorado Springs, on Apr 18, 2019

Helpful staff

4.9
Verified Homeowner
Colorado Springs, on Apr 03, 2019

What a wonderful experience! I had many problems with my last purchase of a new home 3 years ago. I cannot believe the difference. Everything went very well from the sales people, especially Cheryl, the construction superintendent, Dan and the warranty people.

5.0
Verified Homeowner
Colorado Springs, on Mar 18, 2019

Continuous communication and the friendly, professional staff. Very responsive and responsible folks

4.8
Verified Homeowner
Colorado Springs, on Mar 10, 2019

Courteous people, pretty clear explanations

4.6
Verified Homeowner
Colorado Springs, on Mar 10, 2019

Sales and build staff were Always great to work with and caring

4.1
Verified Homeowner
Colorado Springs, on Jan 18, 2019

Working with the people in the sales dept

4.2
Verified Homeowner
Colorado Springs, on Jan 17, 2019

The wonderful ladies , Jennifer ,Kimberly and Cheryl were such a great part of our experience. They guided us along the way, kindly and professionally. Dan stayed in contact with us and kept us informed as to how things were going. We appreciate the personal way the whole process took place.Thank you very much to the classic staff.

4.9
Verified Homeowner
Colorado Springs, on Jan 09, 2019

Nothing

2.6
Verified Homeowner
Colorado Springs, on Nov 13, 2018

Ease of moving through the entire process

4.5
Verified Homeowner
Colorado Springs, on Oct 21, 2018

Friendly and helpful sales team (Cheryl, Kimberley and Jennifer), design center experience enjoyable (Stacey), job superintendent was always responsive to our questions and requests (Dan).

4.7
Verified Homeowner
Colorado Springs, on Oct 09, 2018

The ease of the transaction.

4.7
Verified Homeowner
Colorado Springs, on Aug 09, 2018

The care, kindness and communication of Jennifer and Kimberly at the Wolf Ranch Office. They were such a delight to work with. I am sure Cheryl is awesome also but we nwver got to meet her.

5.0
Verified Homeowner
Colorado Springs, on Jul 30, 2018

Customer interface process were exceptional. Received calls from superintendent each week, was able to view construction progress almost any time.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In

Colorado Springs, on Sep 25, 2019

Very poor service manager commitment and poor follow up

2.1
Verified Homeowner
Colorado Springs, on Aug 06, 2019

James is a fantastic guy, works with us. We are not finished with him yet.

4.7
Verified Homeowner
Colorado Springs, on Jul 22, 2019

Don't have to worry if something is not quite right-confidence to know it will be taken care of

4.8
Verified Homeowner
Colorado Springs, on Jul 13, 2019

Website is easy to use for warranty issues

3.8
Verified Homeowner
Colorado Springs, on Jun 08, 2019

We would appreciate they continue the warranty until the house is one year old.The reason is everytime we think we have found everything and they come out, we remember later something else.

5.0
Verified Homeowner
Colorado Springs, on May 30, 2019

Most items have been addressed and taken care of in a timely manner.

3.5
Verified Homeowner
Colorado Springs, on May 08, 2019

They were very prompt

4.5
Verified Homeowner
Colorado Springs, on May 06, 2019

Nothing

2.1
Verified Homeowner
Colorado Springs, on Mar 19, 2019

The warranty service/customer care experience has been abysmal. I have been waiting for 4 months for the problems with the HVAC system to be addressed properly

1.0
Verified Homeowner
Colorado Springs, on Feb 28, 2019

James is responsive and thorough.

4.5
Verified Homeowner
Colorado Springs, on Dec 20, 2018

fast response to online requests.

4.8
Verified Homeowner
Colorado Springs, on Nov 19, 2018

They have not hesitated in fixing items that needed to be fixed.

4.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In

Colorado Springs, on Oct 14, 2019

Not a good thing to say.

1.5
Verified Homeowner
Colorado Springs, on Aug 16, 2019

View of mountains and park

2.9
Verified Homeowner
Colorado Springs, on Jul 27, 2019

The overall process of building a home was executed quite well. The sales team stayed on top of the details, the building superintendent was responsive to our requests, and the design center professional helped us make excellent decisions.

4.1
Verified Homeowner
Colorado Springs, on Jul 05, 2019

Do what they say they are going to do

4.4
Verified Homeowner
Colorado Springs, on May 20, 2019

Provided weekly updates.

4.4
Verified Homeowner
Colorado Springs, on Apr 26, 2019

The sales process was great with Jennifer and Kimberly, primarily, in Wolf Ranch. Cara at the Briargate location was totally awesome, and that's where everything started.

4.6
Verified Homeowner