Top Homebuilder Ratings & Reviews

Classic Homes

Sterling Ranch

55 Homeowner Reviews Completed Dec 2019 - May 2021

Classic Homes

Overall Satisfaction

4.4
Customers' overall satisfaction
4.2
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.7

Home Personalization Experience

4.7

Lender Experience

4.4

Construction Experience

4.4

Customer Care Experience

4.7

Home Readiness

4.0

Installation & Workmanship

4.4

Community Profile

Classic Homes logo
Classic Homes is a locally owned Colorado Springs builder and the only builder to have received the Better Business Bureau’s “Excellence in Customer Service” award on three separate occasions and is also the only builder to be designated as Colorado Springs Best Homebuilder by The Gazette for twelve years running, and the Colorado Springs Business Journal for eleven years running — a true testament to the care and commitment Classic Homes shows our home buyers before, during, and after they’ve become members of our communities.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, CO, on Aug 23, 2020

We have been in our new home for 3 weeks and the blue tape inspection issues have not yet been addressed.

4.0
Verified Homeowner
Colorado Springs, on Dec 13, 2020

Very thorough

5.0
Verified Homeowner
Colorado Springs, on May 05, 2021

Process was smooth and easy with very few issues when we moved in. Those issues have been mostly resolved after almost a year of living in the house at no additional expense.

4.9
Verified Homeowner
Colorado Springs, CO, on Jul 16, 2020

I loved the customer service. Didn't really have a dislike.

5.0
Verified Homeowner

Customer Care Team

Classic Homes

Aug 08, 2020

Thank you! We are glad to know you are pleased with your choice to build a Classic.

Colorado Springs, on Oct 28, 2020

Not classics fault...just took a while to get one cabinet fixed. My rep is awesome and he communicated why. But it still took longer than I wanted. I wanted to switch out my handles and couldn't do it for 4 months after I moved in. But I noticed the issue within 2 days or moving in

4.0
Verified Homeowner
Colorado Springs, on Apr 10, 2021

Floors are already creaking in multiple places. Front Door is not level and is catching. Vent was leaking over the bathroom during a bad winter storm. Seems like a pretty young home to already be having those issues.

4.5
Verified Homeowner
Colorado Springs, CO, on Jul 05, 2020

weekly updates were very nice

4.9
Verified Homeowner
Colorado Springs, on Oct 23, 2020

No follow up, I still have many pending items that have never been addressed

3.1
Verified Homeowner
Colorado Springs, on Mar 16, 2021

We felt rushed to make decisions when choosing options for our home. Additionally, we misunderstood some of the options that were presented to us and decided against choosing those options based on our misunderstandings.

3.9
Verified Homeowner
Colorado Springs, CO, on Jun 16, 2020

I was kept in the loop at every step through the whole process. Great experience

4.7
Verified Homeowner
Colorado Springs, on Oct 21, 2020

Shortcuts taken and some things are cheap but overall it’s good. Concrete in the driveway is fading and turning yellow. Also there is a growing crack on the porch.

4.7
Verified Homeowner
Colorado Springs, on Feb 03, 2021

The floorplan is very suitable for our needs and interior finishings, such as cabinetry, flooring, and tile are nice. The finish work itself such as installation of casings, baseboards, texture

4.2
Verified Homeowner
Colorado Springs, CO, on Jun 11, 2020

The best home builders in the market.

4.8
Verified Homeowner
Colorado Springs, on Sep 22, 2020

The response has been prompt with the warranty dept, so no issues there, but there are issues with the house that shouldn’t be issues and I expected better from what I had been told about Classic Homes.

4.2
Verified Homeowner
Colorado Springs, on Jan 18, 2021

The sales and construction teams were genuinely nice and kept us in the loop during delays and setbacks. The homes are high quality. Compared with competitors like Keller, we think Classic is a tier above.

4.3
Verified Homeowner
Colorado Springs, CO, on Jun 09, 2020

I love the fact that my home turn out as I wanted and classic home staff were always there when you called .

4.8
Verified Homeowner
Colorado Springs, on Aug 05, 2020

Our experience was great! All items discussed in the 60 day walk were taken care of promptly and to our satisfaction.

5.0
Verified Homeowner

Customer Care Team

Classic Homes

Aug 08, 2020

Thank you!

Colorado Springs, on Dec 28, 2020

We loved working with Classic homes. We love our house. And haven’t had any major issues. Anything that has come up has been minor. And Classic helped with everything.

3.7
Verified Homeowner
Colorado Springs, CO, on May 28, 2020

Closing Day

3.7
Verified Homeowner
Colorado Springs, on Aug 05, 2020

The warranty department has been on top of it. Any issue I have had has been quickly resolved. We have had only minor issues.

5.0
Verified Homeowner

Customer Care Team

Classic Homes

Aug 08, 2020

Thank you!

Colorado Springs, on Dec 02, 2020

We loved how great the communication is, and how willing they are to go over issues.

4.8
Verified Homeowner
Colorado Springs, CO, on May 06, 2020

Sales people were great

4.1
Verified Homeowner
Colorado Springs, on Jun 10, 2020

Malachi has been incredibly reliable, courteous, professional, and capable.

4.7
Verified Homeowner
Colorado Springs, on Nov 03, 2020

The floors in our house feel uneven to us at the seams. Even after they tried to fix it after we moved in, I can still feel where floorboards meet. Everything else has been great.

3.9
Verified Homeowner
Colorado Springs, CO, on Apr 15, 2020

The sales team really accommodated our situation allowing us the opportunity to purchase a Classic home.

4.6
Verified Homeowner
Colorado Springs, CO, on Apr 09, 2020

We love the sliding wall door from our great room to patio. It's a huge reason why we went with Classic. Our realtor had great things to say as well. We found Sterling Ranch after a bad experience signing a contract with Keller. They did not honor our mortgage broker and broke promises. We were wary when we started with Classic but the team at Sterling Ranch was very good. By the end we felt like friends rather than just business associates. They're a caring bunch

5.0
Verified Homeowner
Colorado Springs, CO, on Apr 09, 2020

Everyone was very gracious with their time and made us feel welcome. It was very impressive how the Classic team always gave you that personal touch. They knew almost every option in our home as like it was their own.

4.8
Verified Homeowner
Colorado Springs, CO, on Apr 08, 2020

The whole process was very streamline and efficient. Our family moves very quickly, it was nice to be able to get to the point and accomplish decisions.

5.0
Verified Homeowner
Colorado Springs, CO, on Apr 02, 2020

What Did i like??? Let me think about it.

4.0
Verified Homeowner
Colorado Springs, CO, on Apr 01, 2020

The design studio was a bit overwhelming but also my favorite part. I really got to customize so many aspects of my home, down to baseboards, fixtures, and window sills.

4.3
Verified Homeowner
Colorado Springs, CO, on Mar 30, 2020

Hayden and Cheryl made everything from a deposit down on the lot, to move in day so easy. I could always call with any questions and never felt like I was a last priority. Their response times were wonderful. I always felt like I was in the know with our weekly calls from Doug, and Chris did an awesome job by showing us all the ways our home will function during the pre-dry wall walk through.

5.0
Verified Homeowner
Colorado Springs, CO, on Mar 24, 2020

The weekly updates & progress photos

4.6
Verified Homeowner
Colorado Springs, CO, on Mar 19, 2020

We absolutely loved our experience with Classic. We had many delays with our build. But, communication was open, and they answered all my questions. We are in love with our home. And couldn’t be happier. It was definitely worth the wait for our Dream Home

5.0
Verified Homeowner
Colorado Springs, CO, on Jan 18, 2020

The constant updates from the sales staff on progress. They were incredibly helpful.

4.7
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, CO, on Aug 23, 2020

We have been in our new home for 3 weeks and the blue tape inspection issues have not yet been addressed.

4.0
Verified Homeowner
Colorado Springs, CO, on Jul 16, 2020

I loved the customer service. Didn't really have a dislike.

5.0
Verified Homeowner
Colorado Springs, CO, on Jul 05, 2020

weekly updates were very nice

4.9
Verified Homeowner
Colorado Springs, CO, on Jun 16, 2020

I was kept in the loop at every step through the whole process. Great experience

4.7
Verified Homeowner
Colorado Springs, CO, on Jun 11, 2020

The best home builders in the market.

4.8
Verified Homeowner
Colorado Springs, CO, on Jun 09, 2020

I love the fact that my home turn out as I wanted and classic home staff were always there when you called .

4.8
Verified Homeowner
Colorado Springs, CO, on May 28, 2020

Closing Day

3.7
Verified Homeowner
Colorado Springs, CO, on May 06, 2020

Sales people were great

4.1
Verified Homeowner
Colorado Springs, CO, on Apr 15, 2020

The sales team really accommodated our situation allowing us the opportunity to purchase a Classic home.

4.6
Verified Homeowner
Colorado Springs, CO, on Apr 09, 2020

We love the sliding wall door from our great room to patio. It's a huge reason why we went with Classic. Our realtor had great things to say as well. We found Sterling Ranch after a bad experience signing a contract with Keller. They did not honor our mortgage broker and broke promises. We were wary when we started with Classic but the team at Sterling Ranch was very good. By the end we felt like friends rather than just business associates. They're a caring bunch

5.0
Verified Homeowner
Colorado Springs, CO, on Apr 09, 2020

Everyone was very gracious with their time and made us feel welcome. It was very impressive how the Classic team always gave you that personal touch. They knew almost every option in our home as like it was their own.

4.8
Verified Homeowner
Colorado Springs, CO, on Apr 08, 2020

The whole process was very streamline and efficient. Our family moves very quickly, it was nice to be able to get to the point and accomplish decisions.

5.0
Verified Homeowner
Colorado Springs, CO, on Apr 02, 2020

What Did i like??? Let me think about it.

4.0
Verified Homeowner
Colorado Springs, CO, on Apr 01, 2020

The design studio was a bit overwhelming but also my favorite part. I really got to customize so many aspects of my home, down to baseboards, fixtures, and window sills.

4.3
Verified Homeowner
Colorado Springs, CO, on Mar 30, 2020

Hayden and Cheryl made everything from a deposit down on the lot, to move in day so easy. I could always call with any questions and never felt like I was a last priority. Their response times were wonderful. I always felt like I was in the know with our weekly calls from Doug, and Chris did an awesome job by showing us all the ways our home will function during the pre-dry wall walk through.

5.0
Verified Homeowner
Colorado Springs, CO, on Mar 24, 2020

The weekly updates & progress photos

4.6
Verified Homeowner
Colorado Springs, CO, on Mar 19, 2020

We absolutely loved our experience with Classic. We had many delays with our build. But, communication was open, and they answered all my questions. We are in love with our home. And couldn’t be happier. It was definitely worth the wait for our Dream Home

5.0
Verified Homeowner
Colorado Springs, CO, on Jan 18, 2020

The constant updates from the sales staff on progress. They were incredibly helpful.

4.7
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, on Dec 13, 2020

Very thorough

5.0
Verified Homeowner
Colorado Springs, on Oct 28, 2020

Not classics fault...just took a while to get one cabinet fixed. My rep is awesome and he communicated why. But it still took longer than I wanted. I wanted to switch out my handles and couldn't do it for 4 months after I moved in. But I noticed the issue within 2 days or moving in

4.0
Verified Homeowner
Colorado Springs, on Oct 23, 2020

No follow up, I still have many pending items that have never been addressed

3.1
Verified Homeowner
Colorado Springs, on Oct 21, 2020

Shortcuts taken and some things are cheap but overall it’s good. Concrete in the driveway is fading and turning yellow. Also there is a growing crack on the porch.

4.7
Verified Homeowner
Colorado Springs, on Sep 22, 2020

The response has been prompt with the warranty dept, so no issues there, but there are issues with the house that shouldn’t be issues and I expected better from what I had been told about Classic Homes.

4.2
Verified Homeowner
Colorado Springs, on Aug 05, 2020

Our experience was great! All items discussed in the 60 day walk were taken care of promptly and to our satisfaction.

5.0
Verified Homeowner
Colorado Springs, on Aug 05, 2020

The warranty department has been on top of it. Any issue I have had has been quickly resolved. We have had only minor issues.

5.0
Verified Homeowner
Colorado Springs, on Jun 10, 2020

Malachi has been incredibly reliable, courteous, professional, and capable.

4.7
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, on May 05, 2021

Process was smooth and easy with very few issues when we moved in. Those issues have been mostly resolved after almost a year of living in the house at no additional expense.

4.9
Verified Homeowner
Colorado Springs, on Apr 10, 2021

Floors are already creaking in multiple places. Front Door is not level and is catching. Vent was leaking over the bathroom during a bad winter storm. Seems like a pretty young home to already be having those issues.

4.5
Verified Homeowner
Colorado Springs, on Mar 16, 2021

We felt rushed to make decisions when choosing options for our home. Additionally, we misunderstood some of the options that were presented to us and decided against choosing those options based on our misunderstandings.

3.9
Verified Homeowner
Colorado Springs, on Feb 03, 2021

The floorplan is very suitable for our needs and interior finishings, such as cabinetry, flooring, and tile are nice. The finish work itself such as installation of casings, baseboards, texture

4.2
Verified Homeowner
Colorado Springs, on Jan 18, 2021

The sales and construction teams were genuinely nice and kept us in the loop during delays and setbacks. The homes are high quality. Compared with competitors like Keller, we think Classic is a tier above.

4.3
Verified Homeowner
Colorado Springs, on Dec 28, 2020

We loved working with Classic homes. We love our house. And haven’t had any major issues. Anything that has come up has been minor. And Classic helped with everything.

3.7
Verified Homeowner
Colorado Springs, on Dec 02, 2020

We loved how great the communication is, and how willing they are to go over issues.

4.8
Verified Homeowner
Colorado Springs, on Nov 03, 2020

The floors in our house feel uneven to us at the seams. Even after they tried to fix it after we moved in, I can still feel where floorboards meet. Everything else has been great.

3.9
Verified Homeowner