Top Homebuilder Ratings & Reviews

Classic Homes

Midtown @ Wolf Ranch

17 Homeowner Reviews Completed Jan 2023 - Jul 2024

Overall Satisfaction

4.3
Customers' overall satisfaction
5.0
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.8

Customer Care Experience

5.0

Home Readiness

4.5

Installation & Workmanship

4.9

Community Profile

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Classic Homes is a locally owned Colorado Springs builder and the only builder to have received the Better Business Bureau’s “Excellence in Customer Service” award on three separate occasions and is also the only builder to be designated as Colorado Springs Best Homebuilder by The Gazette for twelve years running, and the Colorado Springs Business Journal for eleven years running — a true testament to the care and commitment Classic Homes shows our home buyers before, during, and after they’ve become members of our communities.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, CO, on Jan 09, 2023

They were very helpful and explained everything.

5.0
Verified Homeowner
Colorado Springs, on Mar 17, 2023

Easy to submit online. Prompt callback to schedule warranty work.

5.0
Verified Homeowner
Colorado Springs, on Jun 01, 2023

For me, I can honestly say I'm so very GLAD that I own a Classic Home. My experience with owning a Classic Home has been a true Blessing from Above! EVERYthing from all the CLASSIC people (Wolf Ranch Sales Team and Classic Warranty Team) who supported me to the outstanding CLASSIC home product. Both people and product have made ALL the difference! I am coming up on one year in July 2023 and with a few open ended warranty items that are to be completed, the entire process is being brought full circle and marked with a standard of excellence. Thank You to the entire Classic Team and GOD BLESS All of You!

5.0
Verified Homeowner
Colorado Springs, CO, on Dec 16, 2022

There are just a few items that need to be fixed. Amazing house though thank you.

5.0
Verified Homeowner
Colorado Springs, on Jan 31, 2023

Better response times Easier way to contact Better case management

2.4
Verified Homeowner
Colorado Springs, on Mar 15, 2023

We rent out the unit, but still love the build quality .

4.8
Verified Homeowner
Colorado Springs, CO, on Oct 15, 2022

everything has been great with the exception of a major issue with the floor in the new home; I am confident it will be resolved but believe it will be a lengthy process that could've been avoided.

4.9
Verified Homeowner
Colorado Springs, on Nov 17, 2022

[Translated from KO] The house seems to have been built with too much fluff.

3.2
Verified Homeowner
Colorado Springs, on Mar 10, 2023

Customer service is excellent! From sales reps to fixing all the little final touches, everyone was extremely helpful.

5.0
Verified Homeowner
Colorado Springs, CO, on Sep 27, 2022

The fit and finish. Mainly the everything to include the finish in the garage, the tiles and grout messiness, the missing paint in the window frames, the pre wire cables that are caked in drywall, the garage tracks that have paint and drywall on them. The garage lock that doesn’t go through it’s entrance, the garage track that’s sitting on top of a hard piece of plastic, the water outlet in the garage that has paint and drywall on it. Respond with an email and I’ll send photos.

3.3
Verified Homeowner
Colorado Springs, on Nov 01, 2022

We have liked everything

5.0
Verified Homeowner
Colorado Springs, on Feb 08, 2023

Quality of the house is nice overall, seems like the cleanup was rushed and there are paint dots on different things till today so painting seems sloppy, some paint dots on carpet, door handles, missed spot on the washer/dryer door. It also seems like the washer dryer door wasnt put in properly. Stuff i can fix myself but still a pain. Overall though a good job, just the fine details and a few odds and ends seem to have slipped through the cracks

4.5
Verified Homeowner
Colorado Springs, CO, on Sep 27, 2022

I liked the interaction with the Sales Team. The communication with email and text communication was good. The Superintendent was awesome!! He supported me great in every way. He ensured that everything was good and at its best. He was very communicative and fixed everything we found.

4.8
Verified Homeowner
Colorado Springs, on Oct 13, 2022

NA

5.0
Verified Homeowner
Colorado Springs, on Feb 02, 2023

Overall very satisfied,Robert from warranty department has been very responsive and professional with follow up on issues identified.

4.5
Verified Homeowner
Colorado Springs, CO, on Aug 11, 2022

I was very pleased that I had more communication from the sales office

4.9
Verified Homeowner
Colorado Springs, on Oct 06, 2022

Very quick response to an issue I've had!

5.0
Verified Homeowner
Colorado Springs, on Dec 27, 2022

The house is solid, after almost a year the floors are silent, the structure is unchanged and the attention to detail has been fantastic.

4.5
Verified Homeowner
Colorado Springs, CO, on Aug 05, 2022

We had a pretty smooth ride right from the beginning; acquiring the plot, sales team, design process, walk through with the supervisor, warranty team, pretty much everybody. A little flexibility during the design process would have been great. Such as an option to upgrade the door knobs with locks in all rooms. We understand that closing date could not have been predicted accurately with the supply chain disruption. However, we would have appreciated an engaged communication once we were likely within 90 days of closing. We are enjoying our house so far. We are happy with our decision to build with Classic and very much appreciate you getting us into our home.

4.5
Verified Homeowner
Colorado Springs, on Sep 01, 2022

Currently dealing with a leaked roof that occurred last Friday 8/26,the on call person was very responsive at that time,it is now Wednesday 8/31 and neither the responding individual and warranty individual can get the roofing company to respond to a time to address issue,both Classic individuals have been responding to me but cannot get the roofing company to respond!Unacceptable as I am concerned the issue will get worse with next rain.

3.8
Verified Homeowner
Colorado Springs, CO, on Jul 12, 2022

Communication throughout the process fantastic.

5.0
Verified Homeowner
Colorado Springs, on Aug 23, 2022

Appliance issues so stuff on that front moves slowly

4.5
Verified Homeowner
Colorado Springs, CO, on Jun 16, 2022

It was all super easy and there was great communication at all steps!

4.8
Verified Homeowner
Colorado Springs, on Aug 10, 2022

We still have a few concerns. We need to schedule another warranty visit to fix that light in the bedroom and to fix the baseboard and to fix the finishing cap on the stone on the front porch. Everything else really good. We Love our new home and location it is Uniquely built and it stands out amongst the other new builds in the area.

4.6
Verified Homeowner
Colorado Springs, on May 31, 2022

Home was not completed in time for closing. Warranty rep for my home vs. my neighbors home were very inconsistent. I have cracking in baseboards, and they won't fix it due to it being "cosmetic". However, my next door neighbor has a different warranty rep who will fix anything she asks whether it is paint or anything else.

1.5
Verified Homeowner
Colorado Springs, CO, on Jun 08, 2022

Painting job was not perfectly done at the time of closing and moved in

4.6
Verified Homeowner
Colorado Springs, on Mar 10, 2022

Lots of things need to go to warrant, seems like the place was just regrown together without any care

3.5
Verified Homeowner
Colorado Springs, CO, on Jun 04, 2022

We greatly appreciated the weekly photos sent to us by the Sales team. We understand it was a different time with the pandemic/supply issues/committing to dates we just wish we could have been provided a better "estimate" of month of closing. Otherwise, it has been a nice experience.

4.7
Verified Homeowner
Colorado Springs, on Feb 15, 2022

It took awhile to get things done after move in. A lot had to do with getting materials because of Covid.

4.6
Verified Homeowner
Colorado Springs, CO, on May 11, 2022

I liked the quality of the construction. The house is well built. The floors do not make a sound. Love it!

5.0
Verified Homeowner
Colorado Springs, on Jan 20, 2022

Scheduling appointment communication.

2.5
Verified Homeowner
Colorado Springs, CO, on Apr 14, 2022

First of all, bravo. The experience was full of ups and downs and through it all, I loved how the Classic team was there to listen/respond. The sales team was always available for calls, understanding of issues, and motivated to help. The weekly photos helped tons. The builder phone calls with Kyle were also extremely helpful. Even with the responsibility of 100 other homes, the team always made me feel like my home was special. Loved the design studio. My biggest acknowledgement to Classic is committing to the home price for the duration of the contract. It was because of this that I was able to afford this home. Thank you. Many of the dislikes were likely associated with supply chain and labor issues that were a result of COVID - to what extent, I sometimes wondered. Sometimes it felt as though Wolf Ranch was experience supply chain issues but spec homes on Pathways were being built in a fraction of the time.

4.8
Verified Homeowner
Colorado Springs, on Dec 18, 2021

I happy with service overall 97%. If I may request I wish I had more information or have more time Desigin Center.

5.0
Verified Homeowner
Colorado Springs, CO, on Apr 09, 2022

I really enjoyed the level of communication i got, I was able to plan around everything once getting into the house. I didn't like the difficulty in getting the initial close date, although that is understandable considering the state of the supply chain right now. On that same note it is a shame the appliances weren't all available at close but that's a result of the supply issues as well. The design center was a pretty cool experience as well that I really enjoyed, one thing i with there was there was the paint colors on display on the different types of wood, some of that was just explained to me rather than seeing what it would look like. It turned out well for me but i was a bit unsure if the cabinets would turn out the way I wanted them until I saw them in the house. Aside from that the whole process was very pleasant and all the people along the way have been great to deal with! Thanks for building my new home!

4.6
Verified Homeowner
Colorado Springs, CO, on Apr 09, 2022

Sales group was very responsive to our inquiries,construction group also responsive through difficult supply chain issues and Backorders’s

4.9
Verified Homeowner
Colorado Springs, CO, on Mar 02, 2022

Liked the floorplan and location. Liked the proposed construction methods. Liked the design center. Did not like: options offered that weren't actually available, fighting to get a fix for base sink faucet/drain pulls that weren't reasonable to use, sloppy construction - if the walls show up pre-built, there's not a lot of good reasons that walls can't be plumb/square and correctly seated and affixed to rim joists. Doors installed out of square and not remedied until paint and caulk were done which resulted in terrible finish quality. Having punch list tape removed en-masse without repairs being made. Forced closing when punch list items were far from being complete - and still not complete nearly 2 months later.

3.8
Verified Homeowner
Colorado Springs, CO, on Jan 24, 2022

I have big holes all over a house I took a 437thousand something loan. Not satisfied.

1.4
Verified Homeowner
Colorado Springs, CO, on Jan 15, 2022

All was smooth, no dislikes

4.4
Verified Homeowner
Colorado Springs, CO, on Jan 15, 2022

Sales reps (Josh was our primary, with some interaction with Kimberly and Jennifer), were great and helpful throughout the process. No issues with them. Home quality is sub-par and not what I expected from Classic. I am a licensed Real Estate Broker in Colorado, and there was a time when Classic was a trusted builder. Unfortunately, that is no longer seems to be true. The quality of the tile work in my home is not only sub par, it is actually amateur quality. The carpet on the lower two levels of stairs upon move in was already in need of replacement due to numerous contractors in and out, wearing shoes, with no plastic protection on the carpet. Numerous touch ups to paint resulted in paint in carpet, and on laminate in some areas. I could really go on... some of these items were easily corrected, but the uncovered carpet and absolutely horrible shower/bath tile jobs are inexcusable issues. I bought this home as an investment property, but will not hold it more than 1 to 2 years max due to quality concerns. I have another Classic under contract in the same neighborhood that we plan to live in (because we do love the floorplans and low maintenance aspect of the community). We contracted before seeing the quality issues with the investment property. I will be looking closely during the build process and will not allow some of those issues to be repeated on the second home. Hopefully before the next home is built, Classic finds a sub that actually knows how to lay tile on a vertical surface.

4.2
Verified Homeowner
Colorado Springs, CO, on Nov 15, 2021

I liked the continuous updates on the progress of the home. I disliked feeling like the soft closing date couldn’t be moved an extra week or two to fulfill house design needs. I disliked not knowing about things like having a light pole installed on the corner lot (where my house is built) that shines bright through the master bedroom windows and shakes like crazy during windy days.

3.6
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, CO, on Jan 09, 2023

They were very helpful and explained everything.

5.0
Verified Homeowner
Colorado Springs, CO, on Dec 16, 2022

There are just a few items that need to be fixed. Amazing house though thank you.

5.0
Verified Homeowner
Colorado Springs, CO, on Oct 15, 2022

everything has been great with the exception of a major issue with the floor in the new home; I am confident it will be resolved but believe it will be a lengthy process that could've been avoided.

4.9
Verified Homeowner
Colorado Springs, CO, on Sep 27, 2022

The fit and finish. Mainly the everything to include the finish in the garage, the tiles and grout messiness, the missing paint in the window frames, the pre wire cables that are caked in drywall, the garage tracks that have paint and drywall on them. The garage lock that doesn’t go through it’s entrance, the garage track that’s sitting on top of a hard piece of plastic, the water outlet in the garage that has paint and drywall on it. Respond with an email and I’ll send photos.

3.3
Verified Homeowner
Colorado Springs, CO, on Sep 27, 2022

I liked the interaction with the Sales Team. The communication with email and text communication was good. The Superintendent was awesome!! He supported me great in every way. He ensured that everything was good and at its best. He was very communicative and fixed everything we found.

4.8
Verified Homeowner
Colorado Springs, CO, on Aug 11, 2022

I was very pleased that I had more communication from the sales office

4.9
Verified Homeowner
Colorado Springs, CO, on Aug 05, 2022

We had a pretty smooth ride right from the beginning; acquiring the plot, sales team, design process, walk through with the supervisor, warranty team, pretty much everybody. A little flexibility during the design process would have been great. Such as an option to upgrade the door knobs with locks in all rooms. We understand that closing date could not have been predicted accurately with the supply chain disruption. However, we would have appreciated an engaged communication once we were likely within 90 days of closing. We are enjoying our house so far. We are happy with our decision to build with Classic and very much appreciate you getting us into our home.

4.5
Verified Homeowner
Colorado Springs, CO, on Jul 12, 2022

Communication throughout the process fantastic.

5.0
Verified Homeowner
Colorado Springs, CO, on Jun 16, 2022

It was all super easy and there was great communication at all steps!

4.8
Verified Homeowner
Colorado Springs, CO, on Jun 08, 2022

Painting job was not perfectly done at the time of closing and moved in

4.6
Verified Homeowner
Colorado Springs, CO, on Jun 04, 2022

We greatly appreciated the weekly photos sent to us by the Sales team. We understand it was a different time with the pandemic/supply issues/committing to dates we just wish we could have been provided a better "estimate" of month of closing. Otherwise, it has been a nice experience.

4.7
Verified Homeowner
Colorado Springs, CO, on May 11, 2022

I liked the quality of the construction. The house is well built. The floors do not make a sound. Love it!

5.0
Verified Homeowner
Colorado Springs, CO, on Apr 14, 2022

First of all, bravo. The experience was full of ups and downs and through it all, I loved how the Classic team was there to listen/respond. The sales team was always available for calls, understanding of issues, and motivated to help. The weekly photos helped tons. The builder phone calls with Kyle were also extremely helpful. Even with the responsibility of 100 other homes, the team always made me feel like my home was special. Loved the design studio. My biggest acknowledgement to Classic is committing to the home price for the duration of the contract. It was because of this that I was able to afford this home. Thank you. Many of the dislikes were likely associated with supply chain and labor issues that were a result of COVID - to what extent, I sometimes wondered. Sometimes it felt as though Wolf Ranch was experience supply chain issues but spec homes on Pathways were being built in a fraction of the time.

4.8
Verified Homeowner
Colorado Springs, CO, on Apr 09, 2022

I really enjoyed the level of communication i got, I was able to plan around everything once getting into the house. I didn't like the difficulty in getting the initial close date, although that is understandable considering the state of the supply chain right now. On that same note it is a shame the appliances weren't all available at close but that's a result of the supply issues as well. The design center was a pretty cool experience as well that I really enjoyed, one thing i with there was there was the paint colors on display on the different types of wood, some of that was just explained to me rather than seeing what it would look like. It turned out well for me but i was a bit unsure if the cabinets would turn out the way I wanted them until I saw them in the house. Aside from that the whole process was very pleasant and all the people along the way have been great to deal with! Thanks for building my new home!

4.6
Verified Homeowner
Colorado Springs, CO, on Apr 09, 2022

Sales group was very responsive to our inquiries,construction group also responsive through difficult supply chain issues and Backorders’s

4.9
Verified Homeowner
Colorado Springs, CO, on Mar 02, 2022

Liked the floorplan and location. Liked the proposed construction methods. Liked the design center. Did not like: options offered that weren't actually available, fighting to get a fix for base sink faucet/drain pulls that weren't reasonable to use, sloppy construction - if the walls show up pre-built, there's not a lot of good reasons that walls can't be plumb/square and correctly seated and affixed to rim joists. Doors installed out of square and not remedied until paint and caulk were done which resulted in terrible finish quality. Having punch list tape removed en-masse without repairs being made. Forced closing when punch list items were far from being complete - and still not complete nearly 2 months later.

3.8
Verified Homeowner
Colorado Springs, CO, on Jan 24, 2022

I have big holes all over a house I took a 437thousand something loan. Not satisfied.

1.4
Verified Homeowner
Colorado Springs, CO, on Jan 15, 2022

All was smooth, no dislikes

4.4
Verified Homeowner
Colorado Springs, CO, on Jan 15, 2022

Sales reps (Josh was our primary, with some interaction with Kimberly and Jennifer), were great and helpful throughout the process. No issues with them. Home quality is sub-par and not what I expected from Classic. I am a licensed Real Estate Broker in Colorado, and there was a time when Classic was a trusted builder. Unfortunately, that is no longer seems to be true. The quality of the tile work in my home is not only sub par, it is actually amateur quality. The carpet on the lower two levels of stairs upon move in was already in need of replacement due to numerous contractors in and out, wearing shoes, with no plastic protection on the carpet. Numerous touch ups to paint resulted in paint in carpet, and on laminate in some areas. I could really go on... some of these items were easily corrected, but the uncovered carpet and absolutely horrible shower/bath tile jobs are inexcusable issues. I bought this home as an investment property, but will not hold it more than 1 to 2 years max due to quality concerns. I have another Classic under contract in the same neighborhood that we plan to live in (because we do love the floorplans and low maintenance aspect of the community). We contracted before seeing the quality issues with the investment property. I will be looking closely during the build process and will not allow some of those issues to be repeated on the second home. Hopefully before the next home is built, Classic finds a sub that actually knows how to lay tile on a vertical surface.

4.2
Verified Homeowner
Colorado Springs, CO, on Nov 15, 2021

I liked the continuous updates on the progress of the home. I disliked feeling like the soft closing date couldn’t be moved an extra week or two to fulfill house design needs. I disliked not knowing about things like having a light pole installed on the corner lot (where my house is built) that shines bright through the master bedroom windows and shakes like crazy during windy days.

3.6
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, on Mar 17, 2023

Easy to submit online. Prompt callback to schedule warranty work.

5.0
Verified Homeowner
Colorado Springs, on Jan 31, 2023

Better response times Easier way to contact Better case management

2.4
Verified Homeowner
Colorado Springs, on Nov 17, 2022

[Translated from KO] The house seems to have been built with too much fluff.

3.2
Verified Homeowner
Colorado Springs, on Nov 01, 2022

We have liked everything

5.0
Verified Homeowner
Colorado Springs, on Oct 13, 2022

NA

5.0
Verified Homeowner
Colorado Springs, on Oct 06, 2022

Very quick response to an issue I've had!

5.0
Verified Homeowner
Colorado Springs, on Sep 01, 2022

Currently dealing with a leaked roof that occurred last Friday 8/26,the on call person was very responsive at that time,it is now Wednesday 8/31 and neither the responding individual and warranty individual can get the roofing company to respond to a time to address issue,both Classic individuals have been responding to me but cannot get the roofing company to respond!Unacceptable as I am concerned the issue will get worse with next rain.

3.8
Verified Homeowner
Colorado Springs, on Aug 23, 2022

Appliance issues so stuff on that front moves slowly

4.5
Verified Homeowner
Colorado Springs, on Aug 10, 2022

We still have a few concerns. We need to schedule another warranty visit to fix that light in the bedroom and to fix the baseboard and to fix the finishing cap on the stone on the front porch. Everything else really good. We Love our new home and location it is Uniquely built and it stands out amongst the other new builds in the area.

4.6
Verified Homeowner
Colorado Springs, on May 31, 2022

Home was not completed in time for closing. Warranty rep for my home vs. my neighbors home were very inconsistent. I have cracking in baseboards, and they won't fix it due to it being "cosmetic". However, my next door neighbor has a different warranty rep who will fix anything she asks whether it is paint or anything else.

1.5
Verified Homeowner
Colorado Springs, on Mar 10, 2022

Lots of things need to go to warrant, seems like the place was just regrown together without any care

3.5
Verified Homeowner
Colorado Springs, on Feb 15, 2022

It took awhile to get things done after move in. A lot had to do with getting materials because of Covid.

4.6
Verified Homeowner
Colorado Springs, on Jan 20, 2022

Scheduling appointment communication.

2.5
Verified Homeowner
Colorado Springs, on Dec 18, 2021

I happy with service overall 97%. If I may request I wish I had more information or have more time Desigin Center.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, on Jun 01, 2023

For me, I can honestly say I'm so very GLAD that I own a Classic Home. My experience with owning a Classic Home has been a true Blessing from Above! EVERYthing from all the CLASSIC people (Wolf Ranch Sales Team and Classic Warranty Team) who supported me to the outstanding CLASSIC home product. Both people and product have made ALL the difference! I am coming up on one year in July 2023 and with a few open ended warranty items that are to be completed, the entire process is being brought full circle and marked with a standard of excellence. Thank You to the entire Classic Team and GOD BLESS All of You!

5.0
Verified Homeowner
Colorado Springs, on Mar 15, 2023

We rent out the unit, but still love the build quality .

4.8
Verified Homeowner
Colorado Springs, on Mar 10, 2023

Customer service is excellent! From sales reps to fixing all the little final touches, everyone was extremely helpful.

5.0
Verified Homeowner
Colorado Springs, on Feb 08, 2023

Quality of the house is nice overall, seems like the cleanup was rushed and there are paint dots on different things till today so painting seems sloppy, some paint dots on carpet, door handles, missed spot on the washer/dryer door. It also seems like the washer dryer door wasnt put in properly. Stuff i can fix myself but still a pain. Overall though a good job, just the fine details and a few odds and ends seem to have slipped through the cracks

4.5
Verified Homeowner
Colorado Springs, on Feb 02, 2023

Overall very satisfied,Robert from warranty department has been very responsive and professional with follow up on issues identified.

4.5
Verified Homeowner
Colorado Springs, on Dec 27, 2022

The house is solid, after almost a year the floors are silent, the structure is unchanged and the attention to detail has been fantastic.

4.5
Verified Homeowner