Top Homebuilder Ratings & Reviews

Classic Homes

Lexington Crossings

50 Homeowner Reviews Completed Apr 2018 - Oct 19

Overall Satisfaction

4.4
Customers' overall satisfaction
4.5
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Satisfaction

4.5

Purchase Experience

4.8

Home Personalization Experience

4.7

Lender Experience

4.9

Construction Experience

4.6

Customer Care Experience

4.7

Home Readiness

4.3

Installation & Workmanship

4.5

MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All

Colorado Springs, on Oct 08, 2019

Classic agents accommodated to our needs

4.6
Verified Homeowner
Colorado Springs, on Sep 25, 2019

You have good systems in place for follow up and warranty items and treat your employees well

4.4
Verified Homeowner
Colorado Springs, on Sep 07, 2019

So far, I have requested a check on floor but this has not been done. I don’t know how to grade the warranty services because of work not completed.

3.3
Verified Homeowner
Colorado Springs, on Aug 28, 2019

The staff has been wonderful to work with throughout our first year in our home. I've had a few things that needed attention and they were right there to help get things done.

4.9
Verified Homeowner
Colorado Springs, on Aug 23, 2019

The reps have been responsive.

4.1
Verified Homeowner
Colorado Springs, on Aug 08, 2019

The staff was flexible on our closing date, it was very appreciated to move some things in a little early.

5.0
Verified Homeowner
Colorado Springs, on Jul 19, 2019

The whole experience was timely and everyone seemed to do their job well. If I had questions I knew who to ask and they would respond quickly.

4.9
Verified Homeowner
Colorado Springs, on Jun 18, 2019

The patience and attention of open house personnel

4.6
Verified Homeowner
Colorado Springs, on Jun 04, 2019

Look of home

3.7
Verified Homeowner
Colorado Springs, on Apr 17, 2019

On line orders

4.5
Verified Homeowner
Colorado Springs, on Apr 11, 2019

Timely update and evolution of the project.

4.9
Verified Homeowner
Colorado Springs, on Apr 10, 2019

It was easy and smooth.

4.6
Verified Homeowner
Colorado Springs, on Apr 03, 2019

I have had very good and timely responses to any service requests.

5.0
Verified Homeowner
Colorado Springs, on Mar 27, 2019

Overall quality and design of build.

4.6
Verified Homeowner
Colorado Springs, on Mar 26, 2019

Friendly service staff. Ease of setting up appointments

4.7
Verified Homeowner
Colorado Springs, on Mar 25, 2019

We liked the courtesy of the people.

4.5
Verified Homeowner
Colorado Springs, on Mar 19, 2019

Weekly progress photos and phone call.

3.9
Verified Homeowner
Colorado Springs, on Feb 20, 2019

don't know - never met the person

4.0
Verified Homeowner
Colorado Springs, on Jan 10, 2019

As can be noted from my rating was not satisfied with the whole experience.

3.5
Verified Homeowner
Colorado Springs, on Jan 04, 2019

Personal assistance

4.9
Verified Homeowner
Colorado Springs, on Dec 19, 2018

The sales process was great. However, after moving in, the brilliance of our purchase started to tarnish.

3.3
Verified Homeowner
Colorado Springs, on Dec 16, 2018

Cara our sales rep was fantastic

4.7
Verified Homeowner
Colorado Springs, on Dec 06, 2018

James is excellent

5.0
Verified Homeowner
Colorado Springs, on Nov 27, 2018

James, although frequently late, is very good.

3.0
Verified Homeowner
Colorado Springs, on Nov 09, 2018

The staff was amazing. Very helpful, friendly and accommodating. The went the extra mile through the whole process.

5.0
Verified Homeowner
Colorado Springs, on Nov 09, 2018

The sales ladies, Jenna, Cara and Maureen, were absolutely fabulous. Always happy to answer questions and make recommendations if asked. Maureen sent weekly pictures after ground breaking to keep me in the loop. Dan, The superintendent, is also a rock star. I appreciated his weekly calls.

5.0
Verified Homeowner
Colorado Springs, on Nov 09, 2018

James gets things done. He is on top of our defects and works hard to replace or repair. He either repairs or has someone from the trades do the work. He wants us to be happy with our new home.

3.5
Verified Homeowner
Colorado Springs, on Oct 24, 2018

Getting most items repaired in a timely maner, Except go the doors.

4.5
Verified Homeowner
Colorado Springs, on Oct 01, 2018

Dan Fox has been very helpful and we appreciate that.

5.0
Verified Homeowner
Colorado Springs, on Aug 23, 2018

Personal involvement of staff at all levels

5.0
Verified Homeowner
Colorado Springs, on Jul 24, 2018

Updates and great staff

5.0
Verified Homeowner
Colorado Springs, on Jul 19, 2018

The communication from Cara, Jenna and Dan.

5.0
Verified Homeowner
Colorado Springs, on Jul 14, 2018

We are a bit disappointed in the quality of the cabinets and flooring. I would ,also, have liked a bathtub in the master bathroom.

3.5
Verified Homeowner
Colorado Springs, on Jul 09, 2018

We love Cara, she is honest and forthright. Upfront about answering our questions. If she didn’t know, she found the answer. The Friday calls and pictures were great, as we were far away during the building process.

3.3
Verified Homeowner
Colorado Springs, on Jul 02, 2018

Classic Homes are beautiful!! And well built.

4.5
Verified Homeowner
Colorado Springs, on Jun 16, 2018

Cara and Dan were verry helpfull in answering all of my questions and concerns.

5.0
Verified Homeowner
Colorado Springs, on May 12, 2018

Quick response.

4.9
Verified Homeowner
Colorado Springs, on May 06, 2018

[translated from MS] Jenna, Cara and Chris!

4.9
Verified Homeowner
Colorado Springs, on Apr 07, 2018

I was kept in the loop at all times. Received weekly photos and updates.

4.1
Verified Homeowner
Colorado Springs, on Jan 31, 2018

Classic did a beautiful job building our home.

5.0
Verified Homeowner
Colorado Springs, on Sep 12, 2017

It's a well built beautiful home.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In

Colorado Springs, on Oct 08, 2019

Classic agents accommodated to our needs

4.6
Verified Homeowner
Colorado Springs, on Aug 08, 2019

The staff was flexible on our closing date, it was very appreciated to move some things in a little early.

5.0
Verified Homeowner
Colorado Springs, on Jul 19, 2019

The whole experience was timely and everyone seemed to do their job well. If I had questions I knew who to ask and they would respond quickly.

4.9
Verified Homeowner
Colorado Springs, on Jun 18, 2019

The patience and attention of open house personnel

4.6
Verified Homeowner
Colorado Springs, on Apr 11, 2019

Timely update and evolution of the project.

4.9
Verified Homeowner
Colorado Springs, on Apr 10, 2019

It was easy and smooth.

4.6
Verified Homeowner
Colorado Springs, on Jan 10, 2019

As can be noted from my rating was not satisfied with the whole experience.

3.5
Verified Homeowner
Colorado Springs, on Dec 16, 2018

Cara our sales rep was fantastic

4.7
Verified Homeowner
Colorado Springs, on Nov 09, 2018

The staff was amazing. Very helpful, friendly and accommodating. The went the extra mile through the whole process.

5.0
Verified Homeowner
Colorado Springs, on Nov 09, 2018

The sales ladies, Jenna, Cara and Maureen, were absolutely fabulous. Always happy to answer questions and make recommendations if asked. Maureen sent weekly pictures after ground breaking to keep me in the loop. Dan, The superintendent, is also a rock star. I appreciated his weekly calls.

5.0
Verified Homeowner
Colorado Springs, on Aug 23, 2018

Personal involvement of staff at all levels

5.0
Verified Homeowner
Colorado Springs, on Jul 24, 2018

Updates and great staff

5.0
Verified Homeowner
Colorado Springs, on Jul 19, 2018

The communication from Cara, Jenna and Dan.

5.0
Verified Homeowner
Colorado Springs, on Jul 14, 2018

We are a bit disappointed in the quality of the cabinets and flooring. I would ,also, have liked a bathtub in the master bathroom.

3.5
Verified Homeowner
Colorado Springs, on Jul 09, 2018

We love Cara, she is honest and forthright. Upfront about answering our questions. If she didn’t know, she found the answer. The Friday calls and pictures were great, as we were far away during the building process.

3.3
Verified Homeowner
Colorado Springs, on Jun 16, 2018

Cara and Dan were verry helpfull in answering all of my questions and concerns.

5.0
Verified Homeowner
Colorado Springs, on May 06, 2018

[translated from MS] Jenna, Cara and Chris!

4.9
Verified Homeowner
Colorado Springs, on Apr 07, 2018

I was kept in the loop at all times. Received weekly photos and updates.

4.1
Verified Homeowner
Colorado Springs, on Sep 12, 2017

It's a well built beautiful home.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In

Colorado Springs, on Sep 07, 2019

So far, I have requested a check on floor but this has not been done. I don’t know how to grade the warranty services because of work not completed.

3.3
Verified Homeowner
Colorado Springs, on Aug 23, 2019

The reps have been responsive.

4.1
Verified Homeowner
Colorado Springs, on Apr 17, 2019

On line orders

4.5
Verified Homeowner
Colorado Springs, on Apr 03, 2019

I have had very good and timely responses to any service requests.

5.0
Verified Homeowner
Colorado Springs, on Mar 26, 2019

Friendly service staff. Ease of setting up appointments

4.7
Verified Homeowner
Colorado Springs, on Jan 04, 2019

Personal assistance

4.9
Verified Homeowner
Colorado Springs, on Dec 06, 2018

James is excellent

5.0
Verified Homeowner
Colorado Springs, on Nov 27, 2018

James, although frequently late, is very good.

3.0
Verified Homeowner
Colorado Springs, on Nov 09, 2018

James gets things done. He is on top of our defects and works hard to replace or repair. He either repairs or has someone from the trades do the work. He wants us to be happy with our new home.

3.5
Verified Homeowner
Colorado Springs, on Oct 24, 2018

Getting most items repaired in a timely maner, Except go the doors.

4.5
Verified Homeowner
Colorado Springs, on Oct 01, 2018

Dan Fox has been very helpful and we appreciate that.

5.0
Verified Homeowner
Colorado Springs, on May 12, 2018

Quick response.

4.9
Verified Homeowner
Colorado Springs, on Jan 31, 2018

Classic did a beautiful job building our home.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In

Colorado Springs, on Sep 25, 2019

You have good systems in place for follow up and warranty items and treat your employees well

4.4
Verified Homeowner
Colorado Springs, on Aug 28, 2019

The staff has been wonderful to work with throughout our first year in our home. I've had a few things that needed attention and they were right there to help get things done.

4.9
Verified Homeowner
Colorado Springs, on Jun 04, 2019

Look of home

3.7
Verified Homeowner
Colorado Springs, on Mar 27, 2019

Overall quality and design of build.

4.6
Verified Homeowner
Colorado Springs, on Mar 25, 2019

We liked the courtesy of the people.

4.5
Verified Homeowner
Colorado Springs, on Mar 19, 2019

Weekly progress photos and phone call.

3.9
Verified Homeowner
Colorado Springs, on Feb 20, 2019

don't know - never met the person

4.0
Verified Homeowner
Colorado Springs, on Dec 19, 2018

The sales process was great. However, after moving in, the brilliance of our purchase started to tarnish.

3.3
Verified Homeowner
Colorado Springs, on Jul 02, 2018

Classic Homes are beautiful!! And well built.

4.5
Verified Homeowner