Top Homebuilder Ratings & Reviews

Classic Homes

Renaissance North at Indigo Ranch

3 Homeowner Reviews Completed Jul 2018 - Jan 20

Overall Satisfaction

4.1
Customers' overall satisfaction
4.6
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Satisfaction

4.5

Purchase Experience

4.7

Home Personalization Experience

4.8

Lender Experience

4.8

Construction Experience

4.7

Customer Care Experience

4.9

Home Readiness

4.4

Installation & Workmanship

4.6

MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, on May 26, 2018

The organization and ease of the overall building process. The checklist of events was very helpful, and I knew what to expext.

4.5
Verified Homeowner
Colorado Springs, on Mar 01, 2018

We are VERY happy with our house and everything works well.

5.0
Verified Homeowner
Colorado Springs, on Feb 17, 2018

Quality and thoroughness

3.6
Verified Homeowner
Colorado Springs, on Jan 12, 2018

Classic builds a good home.

5.0
Verified Homeowner
Colorado Springs, on Jan 01, 2018

the time frame of the build and the overall experience from start to finish was awesome.

5.0
Verified Homeowner
Colorado Springs, on Dec 29, 2017

The quality of the home remains very high!

4.5
Verified Homeowner
Colorado Springs, on Dec 15, 2017

Overall, Classic Homes was easy to work with and the process was smooth from the time we purchased to the time we closed.

5.0
Verified Homeowner
Colorado Springs, on Nov 04, 2017

Disappointed in the heating and cooling of my home

4.3
Verified Homeowner
Colorado Springs, on Oct 25, 2017

I think Classic builds the best homes of the type in the area.

4.8
Verified Homeowner
Colorado Springs, on Oct 16, 2017

Communication from the builder was more than I expected and was very appreciative of them keeping me informed.

5.0
Verified Homeowner
Colorado Springs, on Sep 29, 2017

We love our home.

4.8
Verified Homeowner
Colorado Springs, on Sep 24, 2017

Answered every question I asked!

5.0
Verified Homeowner
Colorado Springs, on Sep 24, 2017

Their sales rep Cara was absolutely amazing from the first visit to the model home all the way to after closing.

4.9
Verified Homeowner
Colorado Springs, on Sep 22, 2017

great customer service

3.1
Verified Homeowner
Colorado Springs, on Sep 20, 2017

Quality of the build.

5.0
Verified Homeowner
Colorado Springs, on Sep 20, 2017

I love Classic, but the buying experience with our sales counselor was simply OK. It could have been better in regards to the information we received to our questions.

4.7
Verified Homeowner
Colorado Springs, on Sep 16, 2017

We had a Classic home in years past and loved the quality and still do on this home.

5.0
Verified Homeowner
Colorado Springs, on Sep 15, 2017

Overall we are satisfied but there are small issues that have not met our satisfaction and it is frustrating because no one seems to hear us or be concerned to fix the "small" things to our satisfaction. Too bad.

2.5
Verified Homeowner
Colorado Springs, on Sep 11, 2017

Super easy transactions

5.0
Verified Homeowner
Colorado Springs, on Aug 27, 2017

The quality of the build. The walls are plumb and straight, which was important to us. They used good quality materials in most instances.

4.4
Verified Homeowner
Colorado Springs, on Aug 10, 2017

Classic Homes followed through with the planned checklist, and it met / exceeded my expectations. It was a very smooth experience.

4.6
Verified Homeowner
Colorado Springs, on Aug 03, 2017

Overall, I'm satisfied with my home and would recommend the builder to my friends. There were a few minor things that did not meet my expectations that I ended up fixing myself.

3.9
Verified Homeowner
Colorado Springs, on Jun 29, 2017

Helpful sales team and building manager that kept us updated throughout the build process.

4.7
Verified Homeowner
Colorado Springs, on Jun 27, 2017

Not very satisfied with the things that were promised were not done right.

3.7
Verified Homeowner
Colorado Springs, on Jun 16, 2017

Refused to completely drywall the garage. Not even an option. More recent homes on our street are now being completely drywalled. Very irratating!

4.6
Verified Homeowner
Colorado Springs, on Jun 14, 2017

quality of subcontractors work.

3.5
Verified Homeowner
Colorado Springs, on Jun 11, 2017

I was looking for the highest quality home and experience available in a semi-custom home. Classic has met that criteria.

4.9
Verified Homeowner
Colorado Springs, on Jun 04, 2017

I like the business ethics of the entire Classic staff. I recommend classic all the time to my customers at A1 Concete Leveling. You are a pleasure to work for and we're my first choice to build with.

5.0
Verified Homeowner
Colorado Springs, on May 23, 2017

Classic homes was their for me and my wife when the realtor wasn't. They was very professional and kind especially Ms. Cara Jones she's was very caring person.

5.0
Verified Homeowner
Colorado Springs, on May 21, 2017

The timeline was off by 60 days and made planning our move difficult. However, we understand extenuating circumstances and that does not impact the quality or satisfaction of our home.

4.8
Verified Homeowner
Colorado Springs, on May 17, 2017

The quality delivered for the price point is superb. Any warranty issues at the 30 day meeting were remediated quickly without issue.

5.0
Verified Homeowner
Colorado Springs, on May 15, 2017

The outstanding customer service I have received up to this point. I have built two other homes in the city and the other builders didn't come close to the level of service Classic has provided.

4.4
Verified Homeowner
Colorado Springs, on May 13, 2017

My husband and I both LOVE our home. The whole Classoc Homes were great during the whole construction. Whenever we had a question, someone would promptly get back to us since we were living in Missouri.

5.0
Verified Homeowner
Colorado Springs, on May 13, 2017

we are very satisfied with the customer service provided by all the classic staff

5.0
Verified Homeowner
Colorado Springs, on May 04, 2017

The Girls in the sale office were courteous & friendly and was always willing to help or lend a hand. This is my 3rd new house I have purchase, and they stand out more than any other house I have purchase.

4.9
Verified Homeowner
Colorado Springs, on Apr 19, 2017

Our home was built while we resided out of state. Weekly phone calls and skype worked for us. We were kept up to date on everything going on with our house. John Meyer was awesome, we had complete trust in him.

4.8
Verified Homeowner
Colorado Springs, on Apr 16, 2017

We started the contract process in Aug 2016 and were informed it would be done by Jan 2017. The home was finished Feb 17, 2017. We understand there can be delays but we were informed there was a change in site supervisors, alleged trade / manpower problems and access issues because our home was the last to be completed on the street. This cost us $3500 in hotel expenses. I would hesitate to recommend Classic to others because of the QA issues we (the prospective owners) were discovering then reporting to Julie and Cara. A wall was installed that had to be removed. We were told they had a new framing contractor. Oops. The plumber drilled a massive hole at the wrong end of the bath tub above the HVAC return that no one could explain for weeks. The hvac ducts and returns were not covered during build/painting so the painters coated the dirt in the vents. Jon said Classic doesnt use covers anymore for cost and yet just yesterday we found them installed in new construction......

4.5
Verified Homeowner
Colorado Springs, on Mar 26, 2017

I liked that the builder set expectations from the beginning of how the process would work and when mistakes were made along the way they were quick to fix them.

4.9
Verified Homeowner
Colorado Springs, on Mar 23, 2017

Home builder listened to my concerns

4.9
Verified Homeowner
Colorado Springs, on Mar 21, 2017

Well built home. We are very pleased with our home!!

5.0
Verified Homeowner
Colorado Springs, on Mar 14, 2017

Quality of build

4.9
Verified Homeowner
Colorado Springs, on Mar 09, 2017

The commitment of the Sales staff, Design Center staff, and the construction staff to customer services.

5.0
Verified Homeowner
Colorado Springs, on Feb 25, 2017

Few items were not properly installed at beginning of the house completion AC heater water heater

4.7
Verified Homeowner
Colorado Springs, on Feb 12, 2017

Detail to quality was lacking. Supervisor was dismissive when challenged on quality concerns.

4.1
Verified Homeowner
Colorado Springs, on Feb 07, 2017

Very positive customer service.

5.0
Verified Homeowner
Colorado Springs, on Jan 18, 2017

Communication during construction by the Construction Supervisor and the Classic Homes Sales Staff as well as the Design Center.

5.0
Verified Homeowner
Colorado Springs, on Dec 24, 2016

Classic homes knows how to build a home that is second to none. We have recommended the builder to many people that have stopped at our house and asked questions.

4.2
Verified Homeowner
Colorado Springs, on Dec 14, 2016

Great customer service from a caring staff

5.0
Verified Homeowner
Colorado Springs, on Nov 29, 2016

Shane is attentive to our concerns and very courteous. Overall, the home is great. We love the open floor plan and the ability to host lots of people in our living room / dining room / kitchen areas.

4.2
Verified Homeowner
Colorado Springs, on Nov 16, 2016

Trusted everything being told

4.4
Verified Homeowner
Colorado Springs, on Oct 18, 2016

Classic Homes provide value, but attention to detail could be MUCH better.

4.7
Verified Homeowner
Colorado Springs, on Aug 16, 2016

The customer service and professionalism were outstanding

3.5
Verified Homeowner
Colorado Springs, on Mar 07, 2016

Poor workmanship and questionable quality

1.7
Verified Homeowner
Colorado Springs, on Jun 24, 2015

It's a good price point for a brand new home and located in a up class neighborhood that feels very safe.

4.9
Verified Homeowner
Colorado Springs, on May 17, 2015

Smooth transaction

5.0
Verified Homeowner
Colorado Springs, on May 07, 2015

The sales lady, Lisa. She was exceptional, always answering my questions and responding in a timely manner.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, on Sep 24, 2017

Answered every question I asked!

5.0
Verified Homeowner
Colorado Springs, on Sep 24, 2017

Their sales rep Cara was absolutely amazing from the first visit to the model home all the way to after closing.

4.9
Verified Homeowner
Colorado Springs, on Sep 20, 2017

I love Classic, but the buying experience with our sales counselor was simply OK. It could have been better in regards to the information we received to our questions.

4.7
Verified Homeowner
Colorado Springs, on Sep 16, 2017

We had a Classic home in years past and loved the quality and still do on this home.

5.0
Verified Homeowner
Colorado Springs, on Sep 11, 2017

Super easy transactions

5.0
Verified Homeowner
Colorado Springs, on Aug 27, 2017

The quality of the build. The walls are plumb and straight, which was important to us. They used good quality materials in most instances.

4.4
Verified Homeowner
Colorado Springs, on Aug 10, 2017

Classic Homes followed through with the planned checklist, and it met / exceeded my expectations. It was a very smooth experience.

4.6
Verified Homeowner
Colorado Springs, on Jun 29, 2017

Helpful sales team and building manager that kept us updated throughout the build process.

4.7
Verified Homeowner
Colorado Springs, on Jun 11, 2017

I was looking for the highest quality home and experience available in a semi-custom home. Classic has met that criteria.

4.9
Verified Homeowner
Colorado Springs, on May 21, 2017

The timeline was off by 60 days and made planning our move difficult. However, we understand extenuating circumstances and that does not impact the quality or satisfaction of our home.

4.8
Verified Homeowner
Colorado Springs, on May 13, 2017

My husband and I both LOVE our home. The whole Classoc Homes were great during the whole construction. Whenever we had a question, someone would promptly get back to us since we were living in Missouri.

5.0
Verified Homeowner
Colorado Springs, on May 13, 2017

we are very satisfied with the customer service provided by all the classic staff

5.0
Verified Homeowner
Colorado Springs, on May 04, 2017

The Girls in the sale office were courteous & friendly and was always willing to help or lend a hand. This is my 3rd new house I have purchase, and they stand out more than any other house I have purchase.

4.9
Verified Homeowner
Colorado Springs, on Apr 16, 2017

We started the contract process in Aug 2016 and were informed it would be done by Jan 2017. The home was finished Feb 17, 2017. We understand there can be delays but we were informed there was a change in site supervisors, alleged trade / manpower problems and access issues because our home was the last to be completed on the street. This cost us $3500 in hotel expenses. I would hesitate to recommend Classic to others because of the QA issues we (the prospective owners) were discovering then reporting to Julie and Cara. A wall was installed that had to be removed. We were told they had a new framing contractor. Oops. The plumber drilled a massive hole at the wrong end of the bath tub above the HVAC return that no one could explain for weeks. The hvac ducts and returns were not covered during build/painting so the painters coated the dirt in the vents. Jon said Classic doesnt use covers anymore for cost and yet just yesterday we found them installed in new construction......

4.5
Verified Homeowner
Colorado Springs, on Mar 23, 2017

Home builder listened to my concerns

4.9
Verified Homeowner
Colorado Springs, on Mar 14, 2017

Quality of build

4.9
Verified Homeowner
Colorado Springs, on Mar 09, 2017

The commitment of the Sales staff, Design Center staff, and the construction staff to customer services.

5.0
Verified Homeowner
Colorado Springs, on Jun 24, 2015

It's a good price point for a brand new home and located in a up class neighborhood that feels very safe.

4.9
Verified Homeowner
Colorado Springs, on May 17, 2015

Smooth transaction

5.0
Verified Homeowner
Colorado Springs, on May 07, 2015

The sales lady, Lisa. She was exceptional, always answering my questions and responding in a timely manner.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, on Jan 12, 2018

Classic builds a good home.

5.0
Verified Homeowner
Colorado Springs, on Jan 01, 2018

the time frame of the build and the overall experience from start to finish was awesome.

5.0
Verified Homeowner
Colorado Springs, on Dec 29, 2017

The quality of the home remains very high!

4.5
Verified Homeowner
Colorado Springs, on Dec 15, 2017

Overall, Classic Homes was easy to work with and the process was smooth from the time we purchased to the time we closed.

5.0
Verified Homeowner
Colorado Springs, on Oct 25, 2017

I think Classic builds the best homes of the type in the area.

4.8
Verified Homeowner
Colorado Springs, on Oct 16, 2017

Communication from the builder was more than I expected and was very appreciative of them keeping me informed.

5.0
Verified Homeowner
Colorado Springs, on Sep 29, 2017

We love our home.

4.8
Verified Homeowner
Colorado Springs, on Sep 22, 2017

great customer service

3.1
Verified Homeowner
Colorado Springs, on Sep 20, 2017

Quality of the build.

5.0
Verified Homeowner
Colorado Springs, on Sep 15, 2017

Overall we are satisfied but there are small issues that have not met our satisfaction and it is frustrating because no one seems to hear us or be concerned to fix the "small" things to our satisfaction. Too bad.

2.5
Verified Homeowner
Colorado Springs, on Jun 27, 2017

Not very satisfied with the things that were promised were not done right.

3.7
Verified Homeowner
Colorado Springs, on Jun 14, 2017

quality of subcontractors work.

3.5
Verified Homeowner
Colorado Springs, on Jun 04, 2017

I like the business ethics of the entire Classic staff. I recommend classic all the time to my customers at A1 Concete Leveling. You are a pleasure to work for and we're my first choice to build with.

5.0
Verified Homeowner
Colorado Springs, on May 23, 2017

Classic homes was their for me and my wife when the realtor wasn't. They was very professional and kind especially Ms. Cara Jones she's was very caring person.

5.0
Verified Homeowner
Colorado Springs, on May 17, 2017

The quality delivered for the price point is superb. Any warranty issues at the 30 day meeting were remediated quickly without issue.

5.0
Verified Homeowner
Colorado Springs, on Mar 26, 2017

I liked that the builder set expectations from the beginning of how the process would work and when mistakes were made along the way they were quick to fix them.

4.9
Verified Homeowner
Colorado Springs, on Jan 18, 2017

Communication during construction by the Construction Supervisor and the Classic Homes Sales Staff as well as the Design Center.

5.0
Verified Homeowner
Colorado Springs, on Dec 14, 2016

Great customer service from a caring staff

5.0
Verified Homeowner
Colorado Springs, on Nov 16, 2016

Trusted everything being told

4.4
Verified Homeowner
Colorado Springs, on Oct 18, 2016

Classic Homes provide value, but attention to detail could be MUCH better.

4.7
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, on May 26, 2018

The organization and ease of the overall building process. The checklist of events was very helpful, and I knew what to expext.

4.5
Verified Homeowner
Colorado Springs, on Mar 01, 2018

We are VERY happy with our house and everything works well.

5.0
Verified Homeowner
Colorado Springs, on Feb 17, 2018

Quality and thoroughness

3.6
Verified Homeowner
Colorado Springs, on Nov 04, 2017

Disappointed in the heating and cooling of my home

4.3
Verified Homeowner
Colorado Springs, on Aug 03, 2017

Overall, I'm satisfied with my home and would recommend the builder to my friends. There were a few minor things that did not meet my expectations that I ended up fixing myself.

3.9
Verified Homeowner
Colorado Springs, on Jun 16, 2017

Refused to completely drywall the garage. Not even an option. More recent homes on our street are now being completely drywalled. Very irratating!

4.6
Verified Homeowner
Colorado Springs, on May 15, 2017

The outstanding customer service I have received up to this point. I have built two other homes in the city and the other builders didn't come close to the level of service Classic has provided.

4.4
Verified Homeowner
Colorado Springs, on Apr 19, 2017

Our home was built while we resided out of state. Weekly phone calls and skype worked for us. We were kept up to date on everything going on with our house. John Meyer was awesome, we had complete trust in him.

4.8
Verified Homeowner
Colorado Springs, on Mar 21, 2017

Well built home. We are very pleased with our home!!

5.0
Verified Homeowner
Colorado Springs, on Feb 25, 2017

Few items were not properly installed at beginning of the house completion AC heater water heater

4.7
Verified Homeowner
Colorado Springs, on Feb 12, 2017

Detail to quality was lacking. Supervisor was dismissive when challenged on quality concerns.

4.1
Verified Homeowner
Colorado Springs, on Feb 07, 2017

Very positive customer service.

5.0
Verified Homeowner
Colorado Springs, on Dec 24, 2016

Classic homes knows how to build a home that is second to none. We have recommended the builder to many people that have stopped at our house and asked questions.

4.2
Verified Homeowner
Colorado Springs, on Nov 29, 2016

Shane is attentive to our concerns and very courteous. Overall, the home is great. We love the open floor plan and the ability to host lots of people in our living room / dining room / kitchen areas.

4.2
Verified Homeowner
Colorado Springs, on Aug 16, 2016

The customer service and professionalism were outstanding

3.5
Verified Homeowner
Colorado Springs, on Mar 07, 2016

Poor workmanship and questionable quality

1.7
Verified Homeowner