Top Homebuilder Ratings & Reviews

Consort Homes

Villages At Brightleaf

54 Homeowner Reviews Completed Apr 2020 - Sep 2021

Overall Satisfaction

4.2
Customers' overall satisfaction
4.2
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.5

Home Personalization Experience

4.5

Lender Experience

4.7

Construction Experience

4.0

Customer Care Experience

4.6

Home Readiness

3.7

Installation & Workmanship

4.2
The Essex Premier at The Villages of Brightleaf


The Essex Premier - Kitchen


The Essex Premier - Great Room


The Essex Premier - Open Floor Plan


The Essex Premier - Owners Suite

The Essex Premier - Owners Luxury Bath



Community Profile

Consort Homes logo

LIVE THE DREAM – Brightleaf has the trifecta: a fabulous location, perfectly designed floor plans, and a trusted, respected home builder!

NOW SELLING FINAL PHASE!  

Located in the beautiful Wildwood, MO, this brand new community features two of our NEW COLLECTIONS!
Our Premier homes from the $400s ranging from 2,200 to 3,500 square feet and that boast charming architectural elements, beautiful front porches and inviting open floor plans.  Our Hallmark Grand Cottages from the $350s ranging from  1,700 to 2,700 square feet featuring attractive exteriors and well-designed living spaces plus low maintenance landscaping.

Stay close to everyday conveniences in the desirable Wildwood neighborhood. Our new community is minutes from shopping, dining, entertainment, parks, and trails perfect for walking and biking. 

The Villages of Brightleaf

Driving Directions
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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Wildwood, on Mar 04, 2021

Need management to follow up atleast every 1-2 months during the first year of home purchase to check on any issues.

3.9
Verified Homeowner
Wildwood, on Jul 20, 2021

Would need better appliances as we are on out 3rd replacement oven.

4.1
Verified Homeowner
Wildwood, MO, on Aug 16, 2021

Communication was good. However delayed due to COVID and other circumstances. My first buying experience. Overall satisfied.

3.7
Verified Homeowner
Wildwood, on Feb 18, 2021

Whirlpool has an awful customer service structure.. Took 5 months to get a new oven.

5.0
Verified Homeowner
Wildwood, on Jun 10, 2021

The people are very friendly and accomodating. When we needed anything done - it was an easy process and quickly resolved.

5.0
Verified Homeowner
Wildwood, MO, on Jun 24, 2021

Dislike Lack of permit caused significant delays (3-4months) which cause financial impact to us Several have not been completed in time for closing and are still pending Consort refused to offer any concessions to compensate for the significant delays and it’s financial impact on us Minimal to no support from [name removed], [name removed] and [name removed] have been responsive and constructive in their approach Quality of the home The expectation vs reality alignment

4.2
Verified Homeowner
Wildwood, on Feb 08, 2021

They are very good

4.5
Verified Homeowner
Wildwood, on May 19, 2021

Would have liked more guidance in selecting my lot. I wanted as few front steps as possible. I have seven, one street over they have only two steps. Had I been told there was such a difference, I would have selected a lot on that street. The bathrooms faucets I chose from the selection offered are the worst faucets I have ever seen. I strongly suggest that you eliminate them so that future customers have to deal with them.

3.7
Verified Homeowner
Wildwood, MO, on Jun 05, 2021

I like the whole transition process and timely delivery of home. The quality could have been better.

3.7
Verified Homeowner
Wildwood, on Feb 04, 2021

We had many warranty requests which led to many different people coming to our house to fix things. And with covid that made us a little uncomfortable. Things were eventually fixed but we were disappointed in the large number of things that needed to be fixed.

4.3
Verified Homeowner
Wildwood, MO, on Feb 06, 2021

There are plenty of things we have liked: Office personnel were helpful and responsive to our questions before purchase. The contract process was easily executed. Close was fine, 1 Consort warranty paperwork error (wrong address and name) that caused about an hour wait to correct. The colors, floor plan, materials, and design choices were well chosen--the look of the home is very nice. Since purchase, office personnel [name removed] and [name removed] and Project Manager [name removed] have been positive and very responsive as well as helpful resolving issues encountered to date. These 3 individuals, especially [name removed], have been the most positive aspect of the purchase experience. We are confident this will continue. Our dissatisfaction stems from surprising disappointments in the quality of finishes throughout the house. Some of them are more obvious and either have been or will be brought to [name removed]'s attention. However, the volume of less significant finish issues, yet still viewable and upsetting, are a contributing cause why we could not, and would not, be able to recommend a Consort home. We have purchased 1 other brand new home (5 years ago), and the comparison of the finishes between the 2 homes is noticeably different, and this home is at a significantly higher price point. Our expectations were that we would receive at least a similar quality finish to the home.

4.3
Verified Homeowner
Wildwood, on Apr 08, 2021

Our home was built while we lived in another city. I found the communication/comment process to be quite difficult to share information about the progress of the construction. We have a different construction process in Texas and it was hard to understand the differences using the Consort communication process. I thought the commitment to full price disclosure prior to signing the contract was good. Other builders do not necessarily do this. We thought the house was insuffuciently cleaned prior to delivery, particularly the floor.

3.7
Verified Homeowner

Customer Care Team

Consort Homes

Apr 27, 2021

Thank you for taking the time to fill out your survey. We realize building from another city is challenging. We are taking your feedback to heart so that we can do better, especially for those unable to come by regularly to see their home being built. We hope you are enjoying your Consort Home.

Wildwood, on Dec 19, 2020

Whenever anything needs to be done, I get an immediate response and follow-up.

5.0
Verified Homeowner
Wildwood, MO, on Jan 02, 2021

Timeline of events

4.9
Verified Homeowner
Wildwood, on Jan 21, 2021

The sales experience was pleasant, the overall build quality of the home was poor. The design was what we had expected however the choice of sub-contractors by the builder was terrible. You can clearly tell the builder "cheaped-out" to maximize profit margins.

3.7
Verified Homeowner
Wildwood, MO, on Oct 17, 2020

All was timely and we even got sod on closing day!

4.9
Verified Homeowner
Wildwood, on Dec 12, 2020

Prompt response and follow through

5.0
Verified Homeowner
Wildwood, MO, on Oct 06, 2020

Overall it food!

3.3
Verified Homeowner
Wildwood, on Oct 21, 2020

Quick and fast repairs

4.5
Verified Homeowner
Wildwood, MO, on Sep 24, 2020

The entire team at Consort was wonderful to work with and gave us the freedom to customize our new home. The constant contact during the build and special walkthroughs was a great experience. What we're disappointed in the long list of punch-list items at closing and even though we moved in 10 days later we a still having trouble getting these resolved over a month living here. The quality of the painters was exceptionally sub-par and we've yet to get anything with them resolved.

4.6
Verified Homeowner
Wildwood, on Sep 30, 2020

Some items have taken a long time to be addressed

4.7
Verified Homeowner
Wildwood, MO, on Sep 01, 2020

Friendliness of sales people. Helpfulness of sales people. I was a little rushed in the process of choosing all the products to be in the home - from outside, the color of the rocks, the color of the whole exterior, to the inside, the cabinets, the hardware on the cabinets, the counter tops, etc. should have been given more time.

4.8
Verified Homeowner
Wildwood, on Sep 16, 2020

The warranty service is a bonus.

5.0
Verified Homeowner
Wildwood, on Aug 21, 2020

I like the responsiveness of the field manager regarding issues- I dislike the fact that I have to contact the field manager regarding issues.

4.2
Verified Homeowner
Wildwood, MO, on Aug 26, 2020

Liked that Consort representatives followed through with their commitments.

5.0
Verified Homeowner
Wildwood, MO, on Jul 20, 2020

1. We went through the building process from a remote location in the middle of the coronavirus quarantine. I would not recommend that process. Communication was sporadic and sparse, especially considering the house was 3 months late. Consort was insistent on their closing date, although the yard wasn't installed until six weeks after closing and the bathroom mirror sat in the living room for a month after closing. 2. I was pleased with the overall tightness of the house. The blower door test reading was better than average. 3. The delivered house was dirty. The floors in particular were filthy. They took two complete cleanings to get the dirt up and another to restore the floor finish. We used LVT for the whole house and it was not treated properly post installation. 4. The designer sent me an e-mail telling me the bathroom granite had been discontinued and we would have to pick something different just before it was to be installed.I would have expected someone to check inventory well before installation. Additionally, I called a local stone supplier, found 22 slabs of the material and passed it along to the fabricator. [name removed] surprisingly, the decorator sent another e-mail that the granite had been found. Surely, a little extra effort could be exerted to prevent a disappointed customer. 5. The low-voltage finish-out was a complete mess. The second stage installation was completely skipped. The Sound Room final installer made a special effort to clean up the mess. 6.The quality of the kitchen cabinets appears to be quite good. The quality of the kitchen granite appears to be quite poor. It is very pitted and poorly finished. 7. The flooring contractor made a $5000 error in the flooring cost that wasn't discovered until the contract signing.

3.6
Verified Homeowner
Wildwood, MO, on Jul 03, 2020

I thought [name removed] was very professional and worked with us to buy the spec home when our existing home sold quicker than expected. We were able to cancel the contract to build next to the Spec Home

4.6
Verified Homeowner
Wildwood, MO, on May 29, 2020

The process was easy and straightforward. The speed at which it was completed was excellent and as advertised. The agent at [name removed] is exceptional--[name removed].

4.7
Verified Homeowner
Wildwood, MO, on Apr 28, 2020

Their flexibility on time. They extended the build time to suit our needs. Their design service was top notch and fun. Their attention to details. Construction process and quality were excellent.

4.9
Verified Homeowner
Wildwood, MO, on Apr 19, 2020

No issues with the purchasing experience nothing stood out as being positive either.

3.3
Verified Homeowner
Wildwood, MO, on Apr 12, 2020

The design process

4.4
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Wildwood, MO, on Aug 16, 2021

Communication was good. However delayed due to COVID and other circumstances. My first buying experience. Overall satisfied.

3.7
Verified Homeowner
Wildwood, MO, on Jun 24, 2021

Dislike Lack of permit caused significant delays (3-4months) which cause financial impact to us Several have not been completed in time for closing and are still pending Consort refused to offer any concessions to compensate for the significant delays and it’s financial impact on us Minimal to no support from [name removed], [name removed] and [name removed] have been responsive and constructive in their approach Quality of the home The expectation vs reality alignment

4.2
Verified Homeowner
Wildwood, MO, on Jun 05, 2021

I like the whole transition process and timely delivery of home. The quality could have been better.

3.7
Verified Homeowner
Wildwood, MO, on Feb 06, 2021

There are plenty of things we have liked: Office personnel were helpful and responsive to our questions before purchase. The contract process was easily executed. Close was fine, 1 Consort warranty paperwork error (wrong address and name) that caused about an hour wait to correct. The colors, floor plan, materials, and design choices were well chosen--the look of the home is very nice. Since purchase, office personnel [name removed] and [name removed] and Project Manager [name removed] have been positive and very responsive as well as helpful resolving issues encountered to date. These 3 individuals, especially [name removed], have been the most positive aspect of the purchase experience. We are confident this will continue. Our dissatisfaction stems from surprising disappointments in the quality of finishes throughout the house. Some of them are more obvious and either have been or will be brought to [name removed]'s attention. However, the volume of less significant finish issues, yet still viewable and upsetting, are a contributing cause why we could not, and would not, be able to recommend a Consort home. We have purchased 1 other brand new home (5 years ago), and the comparison of the finishes between the 2 homes is noticeably different, and this home is at a significantly higher price point. Our expectations were that we would receive at least a similar quality finish to the home.

4.3
Verified Homeowner
Wildwood, MO, on Jan 02, 2021

Timeline of events

4.9
Verified Homeowner
Wildwood, MO, on Oct 17, 2020

All was timely and we even got sod on closing day!

4.9
Verified Homeowner
Wildwood, MO, on Oct 06, 2020

Overall it food!

3.3
Verified Homeowner
Wildwood, MO, on Sep 24, 2020

The entire team at Consort was wonderful to work with and gave us the freedom to customize our new home. The constant contact during the build and special walkthroughs was a great experience. What we're disappointed in the long list of punch-list items at closing and even though we moved in 10 days later we a still having trouble getting these resolved over a month living here. The quality of the painters was exceptionally sub-par and we've yet to get anything with them resolved.

4.6
Verified Homeowner
Wildwood, MO, on Sep 01, 2020

Friendliness of sales people. Helpfulness of sales people. I was a little rushed in the process of choosing all the products to be in the home - from outside, the color of the rocks, the color of the whole exterior, to the inside, the cabinets, the hardware on the cabinets, the counter tops, etc. should have been given more time.

4.8
Verified Homeowner
Wildwood, MO, on Aug 26, 2020

Liked that Consort representatives followed through with their commitments.

5.0
Verified Homeowner
Wildwood, MO, on Jul 20, 2020

1. We went through the building process from a remote location in the middle of the coronavirus quarantine. I would not recommend that process. Communication was sporadic and sparse, especially considering the house was 3 months late. Consort was insistent on their closing date, although the yard wasn't installed until six weeks after closing and the bathroom mirror sat in the living room for a month after closing. 2. I was pleased with the overall tightness of the house. The blower door test reading was better than average. 3. The delivered house was dirty. The floors in particular were filthy. They took two complete cleanings to get the dirt up and another to restore the floor finish. We used LVT for the whole house and it was not treated properly post installation. 4. The designer sent me an e-mail telling me the bathroom granite had been discontinued and we would have to pick something different just before it was to be installed.I would have expected someone to check inventory well before installation. Additionally, I called a local stone supplier, found 22 slabs of the material and passed it along to the fabricator. [name removed] surprisingly, the decorator sent another e-mail that the granite had been found. Surely, a little extra effort could be exerted to prevent a disappointed customer. 5. The low-voltage finish-out was a complete mess. The second stage installation was completely skipped. The Sound Room final installer made a special effort to clean up the mess. 6.The quality of the kitchen cabinets appears to be quite good. The quality of the kitchen granite appears to be quite poor. It is very pitted and poorly finished. 7. The flooring contractor made a $5000 error in the flooring cost that wasn't discovered until the contract signing.

3.6
Verified Homeowner
Wildwood, MO, on Jul 03, 2020

I thought [name removed] was very professional and worked with us to buy the spec home when our existing home sold quicker than expected. We were able to cancel the contract to build next to the Spec Home

4.6
Verified Homeowner
Wildwood, MO, on May 29, 2020

The process was easy and straightforward. The speed at which it was completed was excellent and as advertised. The agent at [name removed] is exceptional--[name removed].

4.7
Verified Homeowner
Wildwood, MO, on Apr 28, 2020

Their flexibility on time. They extended the build time to suit our needs. Their design service was top notch and fun. Their attention to details. Construction process and quality were excellent.

4.9
Verified Homeowner
Wildwood, MO, on Apr 19, 2020

No issues with the purchasing experience nothing stood out as being positive either.

3.3
Verified Homeowner
Wildwood, MO, on Apr 12, 2020

The design process

4.4
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Wildwood, on Mar 04, 2021

Need management to follow up atleast every 1-2 months during the first year of home purchase to check on any issues.

3.9
Verified Homeowner
Wildwood, on Feb 18, 2021

Whirlpool has an awful customer service structure.. Took 5 months to get a new oven.

5.0
Verified Homeowner
Wildwood, on Feb 08, 2021

They are very good

4.5
Verified Homeowner
Wildwood, on Feb 04, 2021

We had many warranty requests which led to many different people coming to our house to fix things. And with covid that made us a little uncomfortable. Things were eventually fixed but we were disappointed in the large number of things that needed to be fixed.

4.3
Verified Homeowner
Wildwood, on Dec 19, 2020

Whenever anything needs to be done, I get an immediate response and follow-up.

5.0
Verified Homeowner
Wildwood, on Dec 12, 2020

Prompt response and follow through

5.0
Verified Homeowner
Wildwood, on Oct 21, 2020

Quick and fast repairs

4.5
Verified Homeowner
Wildwood, on Sep 30, 2020

Some items have taken a long time to be addressed

4.7
Verified Homeowner
Wildwood, on Sep 16, 2020

The warranty service is a bonus.

5.0
Verified Homeowner
Wildwood, on Aug 21, 2020

I like the responsiveness of the field manager regarding issues- I dislike the fact that I have to contact the field manager regarding issues.

4.2
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Wildwood, on Jul 20, 2021

Would need better appliances as we are on out 3rd replacement oven.

4.1
Verified Homeowner
Wildwood, on Jun 10, 2021

The people are very friendly and accomodating. When we needed anything done - it was an easy process and quickly resolved.

5.0
Verified Homeowner
Wildwood, on May 19, 2021

Would have liked more guidance in selecting my lot. I wanted as few front steps as possible. I have seven, one street over they have only two steps. Had I been told there was such a difference, I would have selected a lot on that street. The bathrooms faucets I chose from the selection offered are the worst faucets I have ever seen. I strongly suggest that you eliminate them so that future customers have to deal with them.

3.7
Verified Homeowner
Wildwood, on Apr 08, 2021

Our home was built while we lived in another city. I found the communication/comment process to be quite difficult to share information about the progress of the construction. We have a different construction process in Texas and it was hard to understand the differences using the Consort communication process. I thought the commitment to full price disclosure prior to signing the contract was good. Other builders do not necessarily do this. We thought the house was insuffuciently cleaned prior to delivery, particularly the floor.

3.7
Verified Homeowner
Wildwood, on Jan 21, 2021

The sales experience was pleasant, the overall build quality of the home was poor. The design was what we had expected however the choice of sub-contractors by the builder was terrible. You can clearly tell the builder "cheaped-out" to maximize profit margins.

3.7
Verified Homeowner