Homebuilder Ratings & Reviews

Consort Homes Reviews

162 Homeowner Reviews Completed Aug 2024 - Feb 2026

Overall Satisfaction

4.2
Customers' overall satisfaction
4.1
Customers' willingness to refer our communities to their friends and family

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Community Satisfaction Ratings

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

St. Charles, MO, on Jan 29, 2026

What I liked most about dealing with Consort was their transparency. When I asked a question, I was always given honest answers. It never felt like anyone was trying to pull the wool over my eyes or sugarcoat any responses. If [name removed], [name removed], or [name removed] didn't know the answer to a question they were honest and told me. But, then they always did their research to find out the answer and got back with me. The communication was excellent. Given that not only was this our first time building a home, but also our first time buying a home in general, we had a lot of questions. Everyone we interacted with was very professional, friendly, and helpful accommodating all of our needs. I would recommend Consort 1000 times over. My wife and I really had a great experience building our first home.

5.0
Verified Homeowner
O'Fallon, MO, on Jan 25, 2026

Liked being kept in the loop about progress with Tuesday calls. Not real happy when pointing out things and not then being taken care of.

4.4
Verified Homeowner
Dardenne Prairie, MO, on Jan 25, 2026

The entire experience was exciting from meeting [name removed] at the display, working Anbassdor for all our selections and the communication from [name removed] along with [name removed] throughout the entire process was top notch!

5.0
Verified Homeowner
Cottleville, MO, on Jan 20, 2026

The quality and communication

4.9
Verified Homeowner
O'Fallon, MO, on Jan 20, 2026

I really liked Consort's transparency throughout the process. It felt more like a partnership to create our dream home rather than a sales point to get the most out of us. [name removed], our sales rep, was a pleasure to work with and made us feel like she had our best interest in mind throughout the entire process.

5.0
Verified Homeowner
St. Charles, MO, on Jan 14, 2026

When choosing features and options with our salesperson, many (most) of the choices were made based on verbal descriptions, not pictures or existing models. We went back and forth several times on kitchen options but truly did not know what the finished product would look like. The finished basement option? Not even a photo or rendering - literally no clue what it would be like. Kind of crazy for a $40k decision right? In fact, we were told (verbally of course) that there would be no beams in the basement recreation room. We found out that was false only when viewing the home as it was being built. Several other examples like this - we were told the basement would be in-grade (false). They offered to give us a discounted deck because of this but the process of choosing the deck's size, location, and stairs was so painfully inefficient and obscure that we decided it would just be easier to use our own contractor. It was simply too much of a risk to not really know what we were getting until closing. One more negative thing is the final grading and sod in the yard, which still has not been completed over a month after closing. Honestly though, that part is understandable (it's January), but the real problem is that the front and back yard were both left a complete mess - multiple liquor bottles, trash, wood scraps (which could attract termites by the way), chicken wire, an old t-shirt, and cinder blocks left out for my 5 small children to play with. They could have at least cleaned up after themselves. Having said all that, the quality of the home is high, the people were nice to work with for the most part, and we are happy with the outcome.

4.0
Verified Homeowner
St. Charles, MO, on Jan 08, 2026

Fast acting

4.9
Verified Homeowner
St. Charles, MO, on Jan 05, 2026

After sending in some concerns we are having with our house we have not heard anything back from Consort Home of how and when they will be coming out to look at and talk with us about what has happened. Please do not ghost us...

2.1
Verified Homeowner
St. Charles, MO, on Dec 27, 2025

Warranty program is easy to submit claims

3.8
Verified Homeowner
Dardenne Prairie, MO, on Dec 23, 2025

[name removed] was a delight to work with and reconnecting with [name removed] was an added bonus. [name removed] is a delight and we appreciated the weekly updates. We did find it challenging to narrow in on some of the pricing of different options; we would have expected that to have been easier upfront. And, [name removed] absolutely drilled the timeframe for our move-in. :)

4.6
Verified Homeowner
O'Fallon, MO, on Dec 10, 2025

I was mildy disappointed on move in day. We completed our final home walkthrough a week prior to closing and move-in, and there were things that needed to be fixed and cleaned as expected. We were told in the final home walkthrough that prior to move-in there would be a final cleaning completed to ensure the house was clean before moving in. That wasn't done, and our first day in the house we had to spend cleaning all of the dust off counter surfaces and a lot of effort cleaning the floors. In multiple areas, painters from painting the walls got paint on the floors that we've had to scrub with magic erasers, and haven't been able to get it all up. I do appreciate how helpful the construction manager, [name removed], has been, and how helpful [name removed] in the sales office has been. If I go to them with a problem, they ensure it's taken care of any help to answer any questions. Lastly, there are multiple things we've discovered that were broken upon move in or need to be fixed, that I will need to put tickets in to have resolved

4.5
Verified Homeowner
Dardenne Prairie, MO, on Nov 29, 2025

The front porch opening to the driveway is cause for concern

4.7
Verified Homeowner
St. Charles, MO, on Nov 23, 2025

Friendly interactions with all the individuals employed under Consort Homes.

4.9
Verified Homeowner
Dardenne Prairie, MO, on Nov 13, 2025

Consort homes is a wonderful builder and as a homeowner I would expect a little more room for clients to make changes and after selection appointment as we might learn many things during construction.

3.9
Verified Homeowner
St. Charles, MO, on Nov 10, 2025

There has been issues that have not yet been resolved and we closed in May 2025.

3.4
Verified Homeowner
Cottleville, MO, on Nov 08, 2025

1.We are not satisfied our upgraded tub works correctly because we were told by the repairman it wasn’t but he fixed what he was asked to do and wouldn’t put in writing what he told us in person. 2. Water stills up against the house on the front porch, I was told it’s within spec and nothing was going to be done to resolve it. 3. Water leaks into the garage when it rains. 4. Driveway is 2 totally different colors, was told it would be looked at in 6 months, it hasn’t changed.

2.8
Verified Homeowner
O'Fallon, MO, on Nov 06, 2025

Communication from [name removed] and [name removed] was top notch.

4.9
Verified Homeowner
St. Charles, MO, on Oct 23, 2025

The siding color I wanted had to be changed

4.0
Verified Homeowner
Cottleville, MO, on Oct 21, 2025

I like the design/layout the most

4.8
Verified Homeowner
Cottleville, MO, on Oct 09, 2025

Liked the ability to choose options or discuss customizations for the home.

4.5
Verified Homeowner

Builder Profile

Consort Homes logo
osc@consort-homes.com

If you are looking to build or buy a new home, you have come to the right place. There are many important decisions to make – and the first and most important choice is to select a builder you can trust. Your family deserves the peace of mind that comes from working with a builder that has both longevity and a solid reputation of serving many other happy homeowners.

Our History: Building Homes and Communities Since 1927
The Consort Homes story is rich in St. Louis homebuilding history beginning more than 85 years ago with the founder of The Jones Company, John E. Jones. Those who know the St. Louis area probably know the name Bob Jones, who was the son of John E. Jones.

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.