Homebuilder Ratings & Reviews

Consort Homes Reviews

144 Homeowner Reviews Completed Apr 2024 - Oct 2025

Overall Satisfaction

4.2
Customers' overall satisfaction
4.0
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Cottleville, MO, on Oct 09, 2025

Liked the ability to choose options or discuss customizations for the home.

4.5
Verified Homeowner
St. Charles, MO, on Oct 07, 2025

[name removed]-the subcontractor has been great. We feel there have been too many little issues, but he seems to deal with them all in a timely and professional manner. The buying/planning seems like we should have been offered more options about the patio area particularly--we are VERY dissatisfied with how that turned out. Also would have liked to install a sprinkling system but that was not offered as well as a tankless water heater. Depending on the consumer to think of things like that seems like poor business--that's partially what we paid for!

4.6
Verified Homeowner
O'Fallon, MO, on Oct 06, 2025

I like the people I like the sales representatives I like the whole the whole area. Everything‘s been very, very professionally and pleased and pleasing to me. You’re always gonna find something. That’s not perfect in anything that you buy, but this house is pretty close to perfect.

5.0
Verified Homeowner
St. Charles, MO, on Sep 24, 2025

Likes: [name removed] helped us with the process and has been amazing helping and supporting us thru the process. Closing was seamless DisLikes: Would like some more quicker help for service request, specially with the new home.

4.7
Verified Homeowner
Dardenne Prairie, MO, on Aug 28, 2025

Based on construction beginning February 2nd, we expected and planned for an August/September close. In the end, the close was pushed to June 30th. This did not work for us so the date was moved to 15th. We made it work but this was still earlier than we planned and caused issues for us. Because of our situation, we were unable to move in until August 20th.

3.9
Verified Homeowner
St. Charles, MO, on Aug 11, 2025

I paid additional amount to get fencing done on the very 1st day of move in as I have an Autistic kid to enjoy the backyard. But, It's not been done yet. I need keep my eyes always on him while being in backyard.

1.9
Verified Homeowner
St. Charles, MO, on Aug 08, 2025

I had a water leaking problem in my yard from another house, when I informed them. They solved it within same day. It was that quick!

5.0
Verified Homeowner
St. Charles, MO, on Jul 30, 2025

Had a switch that was completely wired incorrectly, which thank goodness it was cause if my husband hadn’t gone in the attic to check it we wouldn’t have realized we had no insulation for 2 mths. The insulation was fixed quickly but our electric bill was already outrageous from the lack of insulation. The request for the switch issue was placed at least a month before it was completed with the only explanation being it was missed.

3.3
Verified Homeowner
St. Charles, MO, on Jul 30, 2025

Consort Homes worked with us on the changes we requested before our purchase, very helpful,

4.8
Verified Homeowner
Dardenne Prairie, MO, on Jul 29, 2025

After move in I discovered several omissions: No shelving in the laundry room No towel bars in the master bathroom next to the sinks No ceiling fan in the master bedroom Dangerous gap on front porch where someone could fall off and land on the concrete driveway! No grab bars in the showers! I have installed grab bars and shelving in the laundry room at my expense!

3.9
Verified Homeowner
Cottleville, MO, on Jul 23, 2025

We have the only house in the neighborhood that has a driveway that is 2 colors, I have a front porch that slopes towards the house so it holds water when it rains, and a whirlpool tub that we paid a premium for that doesn’t work as it should.

3.7
Verified Homeowner
Dardenne Prairie, MO, on Jul 13, 2025

Process was smooth and easy

4.4
Verified Homeowner
St. Charles, MO, on Jul 10, 2025

Communication through this process was incredibly poor. The design room experience was difficult and did not help with selections. Options were not discussed or explained. Attaining prices for change orders or upgrades was a headache. Never even saw blueprints for the home. Found several mistakes during the building process. Concrete work is amateur, water doesn’t go to the drain in the basement and front step is rough. House was covered in dust from sanding when we moved in. There is paint splatter all over the floors. Paint looks thin in some areas. We were told we were getting a small concrete pad with one or two steps in the back of the house but we got a cattleguard instead. I personally felt like my family and our future home were not important.

1.9
Verified Homeowner
Dardenne Prairie, MO, on Jul 01, 2025

Like

3.9
Verified Homeowner
Cottleville, MO, on Jun 27, 2025

Ease of working with people. Good recommendations of what was good upgrades from [name removed]

4.9
Verified Homeowner
Eureka, MO, on Jun 23, 2025

[name removed] has been great—he’s easy to work with and always answers our questions. That said, we're still feeling disappointed about the lack of exterior stairs from our walkout. When we discussed the sunroom addition, we specifically asked about including stairs, and we were told it was possible. Unfortunately, it seems there was a miscommunication. The sales manager understood us to be asking about stairs inside the building to access the walkout area, not exterior stairs as part of the $42,000 sunroom addition.

4.6
Verified Homeowner
St. Charles, MO, on Jun 22, 2025

We enjoyed working with the agent [name removed] & he rest of the crew at Consort Homes.

4.5
Verified Homeowner
St. Charles, MO, on Jun 22, 2025

My house met our expectations

4.9
Verified Homeowner
Eureka, MO, on Jun 14, 2025

The electrical outlets are in awkward postions. I was also unable to epoxy garage floor before moving in- I understand but that made life 1000x harder.

5.0
Verified Homeowner
St. Charles, MO, on May 27, 2025

Overall pretty good.

4.4
Verified Homeowner

Builder Profile

If you are looking to build or buy a new home, you have come to the right place. There are many important decisions to make – and the first and most important choice is to select a builder you can trust. Your family deserves the peace of mind that comes from working with a builder that has both longevity and a solid reputation of serving many other happy homeowners.

Our History: Building Homes and Communities Since 1927
The Consort Homes story is rich in St. Louis homebuilding history beginning more than 85 years ago with the founder of The Jones Company, John E. Jones. Those who know the St. Louis area probably know the name Bob Jones, who was the son of John E. Jones.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.