Top Homebuilder Ratings & Reviews

Giddens Homes

Build On Your Own Lot

7 Homeowner Reviews Completed Jan 2024 - Dec 2024

Overall Satisfaction

4.9
Customers' overall satisfaction
5.0
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

5.0

Home Personalization Experience

5.0

Construction Experience

5.0

Customer Care Experience

5.0

Home Readiness

5.0

Installation & Workmanship

4.9

Community Profile

Giddens Homes is the leader when it comes to building your dream home on your lot. We specialize in building estate homes in the northwest suburbs of Austin. Owner and President, James Giddens has been building in this area since 1982.

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HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Liberty Hill, on May 03, 2024

Very responsive.

4.7
Verified Homeowner
Jonestown, TX, on Jul 11, 2024

It was seamless, hassle free and stress free! We are extremely satisfied with our experience building our home with [name removed]. The communication was terrific - they were transparent throughout the process with no hidden surprises. [name removed] is a very trust worthy builder and we are extremely pleased with the entire process from start to finish!

5.0
Verified Homeowner
Leander, on Sep 08, 2024

great communication during the build and excellent follow up for warranty issues.

4.9
Verified Homeowner
Liberty Hill, TX, on Jan 23, 2024

All the people we worked with were extremely responsive. If we talked about a feature or getting more information, they always followed up.

4.9
Verified Homeowner
Leander, on Apr 01, 2024

Warranty service is quick and easy. You can submit via their site on https://giddenshomes.com/warranty/. Con: The warranty page errors out after submitting the request so there is no automatic confirmation that the request was received. However, someone does follow up by next business day acknowledging the request has been received.

4.9
Verified Homeowner
Leander, TX, on Jan 20, 2024

The communication. They communicated with us through the entire process from design to close and on warranty concerns. Fast and responsive!

5.0
Verified Homeowner

HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Jonestown, TX, on Jul 11, 2024

It was seamless, hassle free and stress free! We are extremely satisfied with our experience building our home with [name removed]. The communication was terrific - they were transparent throughout the process with no hidden surprises. [name removed] is a very trust worthy builder and we are extremely pleased with the entire process from start to finish!

5.0
Verified Homeowner
Liberty Hill, TX, on Jan 23, 2024

All the people we worked with were extremely responsive. If we talked about a feature or getting more information, they always followed up.

4.9
Verified Homeowner
Leander, TX, on Jan 20, 2024

The communication. They communicated with us through the entire process from design to close and on warranty concerns. Fast and responsive!

5.0
Verified Homeowner

HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Liberty Hill, on May 03, 2024

Very responsive.

4.7
Verified Homeowner
Leander, on Apr 01, 2024

Warranty service is quick and easy. You can submit via their site on https://giddenshomes.com/warranty/. Con: The warranty page errors out after submitting the request so there is no automatic confirmation that the request was received. However, someone does follow up by next business day acknowledging the request has been received.

4.9
Verified Homeowner

HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Leander, on Sep 08, 2024

great communication during the build and excellent follow up for warranty issues.

4.9
Verified Homeowner