Top Homebuilder Ratings & Reviews

Giddens Homes

Scofield Farms Estates

7 Homeowner Reviews Completed Oct 2025 - Aug 2026

Giddens Homes

Overall Satisfaction

4.7
Customers' overall satisfaction
5.0
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Experience

4.8

Purchase Experience

4.8

Home Personalization Experience

4.9

Construction Experience

4.9

Customer Care Experience

4.9

Home Readiness

4.7

Community Profile

Giddens Homes logo
Giddens Homes is the leader when it comes to building your dream home on your lot. We specialize in building estate homes in the northwest suburbs of Austin. Owner and President, James Giddens has been building in this area since 1982.

Driving Directions
Request More Info
  Go to Builder Reviews page

HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Georgetown, TX, on Jun 09, 2026

The process was easy, communications were prompt for the most part and any issues we've had have been promptly addressed.

5.0
Verified Homeowner
Georgetown, on Jul 30, 2026

What I liked most about my experience with Giddens Homes was the customer service and communication from the team. [name removed], in particular, has been responsive, helpful, and willing to work through the concerns we have raised. We are also very happy with the overall design of our home and are proud of what we built. What I disliked most was the lack of transparency during parts of the buying process and the number of quality and warranty issues we have continued to deal with after closing. There were several items, including fencing, the roadway behind our property, incentives, and available upgrades, that we did not feel were fully communicated upfront. Having that information earlier would have helped us make more informed decisions. Since moving in, we have also had ongoing concerns with the flooring, HVAC system, cosmetic finishes, concrete, landscaping, hydroseed, and epoxy. The flooring has required multiple repair attempts and, in some cases, has been further damaged during the repair process. We have also had repeated HVAC visits because of airflow and cooling concerns, but we still do not feel fully confident that the system is performing as it should. We paid for hydroseed, but several areas have not filled in completely and appear to need additional spraying. However, it does not seem that this is included under the warranty. We also discovered a couple of chips in the epoxy before move-in, but have been told those repairs may not be covered either. We used [name removed]’ landscaping trade, but several plants died within the first 30 days or never properly established after planting. It has been disappointing to learn that these plants may not be covered for replacement. The most frustrating part has been the amount of time and follow-up required from us. We have had to coordinate multiple appointments, take time away from work, and continue addressing issues that have been present since move-in. While we appreciate the efforts of the [name removed] team, the overall quality-control and buying experience has not met the expectations we had for a home at this price point.

2.7
Verified Homeowner

HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Georgetown, TX, on Jun 09, 2026

The process was easy, communications were prompt for the most part and any issues we've had have been promptly addressed.

5.0
Verified Homeowner

HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Georgetown, on Jul 30, 2026

What I liked most about my experience with Giddens Homes was the customer service and communication from the team. [name removed], in particular, has been responsive, helpful, and willing to work through the concerns we have raised. We are also very happy with the overall design of our home and are proud of what we built. What I disliked most was the lack of transparency during parts of the buying process and the number of quality and warranty issues we have continued to deal with after closing. There were several items, including fencing, the roadway behind our property, incentives, and available upgrades, that we did not feel were fully communicated upfront. Having that information earlier would have helped us make more informed decisions. Since moving in, we have also had ongoing concerns with the flooring, HVAC system, cosmetic finishes, concrete, landscaping, hydroseed, and epoxy. The flooring has required multiple repair attempts and, in some cases, has been further damaged during the repair process. We have also had repeated HVAC visits because of airflow and cooling concerns, but we still do not feel fully confident that the system is performing as it should. We paid for hydroseed, but several areas have not filled in completely and appear to need additional spraying. However, it does not seem that this is included under the warranty. We also discovered a couple of chips in the epoxy before move-in, but have been told those repairs may not be covered either. We used [name removed]’ landscaping trade, but several plants died within the first 30 days or never properly established after planting. It has been disappointing to learn that these plants may not be covered for replacement. The most frustrating part has been the amount of time and follow-up required from us. We have had to coordinate multiple appointments, take time away from work, and continue addressing issues that have been present since move-in. While we appreciate the efforts of the [name removed] team, the overall quality-control and buying experience has not met the expectations we had for a home at this price point.

2.7
Verified Homeowner

HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet