Top Homebuilder Ratings & Reviews

Giddens Homes

Sunny Slope

4 Homeowner Reviews Completed May 2018 - Nov 19

Overall Satisfaction

4.6
Customers' overall satisfaction
3.9
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Satisfaction

4.1

Purchase Experience

4.5

Home Personalization Experience

4.5

Lender Experience

4.4

Construction Experience

4.3

Customer Care Experience

4.4

Home Readiness

4.3

Installation & Workmanship

4.3

Community Profile

Giddens Homes is the leader when it comes to building your dream home on your lot. We specialize in building estate homes in the northwest suburbs of Austin. Owner and President, James Giddens has been building in this area since 1982.

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HOME OWNERS' VERBATIM COMMENTS - All

Liberty Hill, on Jul 13, 2018

Professional and friendly staff from Sales, Design to Production. Very pleased with the overall quality of the home. Fast response times to questions or concerns. FAR EXCEEDED expectations on the build time. Still have yet to meet anyone who had their home completed a month earlier than the estimated completion time provided by a builder.

4.4
Verified Homeowner
Liberty Hill, on May 03, 2018

The Follow up, ut we need more follow through on issues which have developed in the first year of ownership. We have red-taped several grout related issues, as well as a construction issue with our front door, which produces a gap large enough to let insects and sunlight through. The grout between the subway tile backsplash has been steadily cracking and chipping out. Further, grout around baseboards and flooring tile is failing. We received good response on other issues from [removed], but desperately need thee newly developed quality issues addressed. Next, we discovered a few places where the floor tile grout was missed during installation;shotty... . Lastly. Our gutters drain into the garden area and water gets back up by our sidewalk,thereby flooding the area when it rains. This seems like a flaw. Please address!

4.2
Verified Homeowner

HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In

There are no homeowner comments for this time period yet

HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In

There are no homeowner comments for this time period yet

HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In

Liberty Hill, on Jul 13, 2018

Professional and friendly staff from Sales, Design to Production. Very pleased with the overall quality of the home. Fast response times to questions or concerns. FAR EXCEEDED expectations on the build time. Still have yet to meet anyone who had their home completed a month earlier than the estimated completion time provided by a builder.

4.4
Verified Homeowner
Liberty Hill, on May 03, 2018

The Follow up, ut we need more follow through on issues which have developed in the first year of ownership. We have red-taped several grout related issues, as well as a construction issue with our front door, which produces a gap large enough to let insects and sunlight through. The grout between the subway tile backsplash has been steadily cracking and chipping out. Further, grout around baseboards and flooring tile is failing. We received good response on other issues from [removed], but desperately need thee newly developed quality issues addressed. Next, we discovered a few places where the floor tile grout was missed during installation;shotty... . Lastly. Our gutters drain into the garden area and water gets back up by our sidewalk,thereby flooding the area when it rains. This seems like a flaw. Please address!

4.2
Verified Homeowner