Top Homebuilder Ratings & Reviews

Horizon View Homes

Hammond Farm

23 Homeowner Reviews Completed Jan 2019 - Jul 2020

Overall Satisfaction

4.3
Customers' overall satisfaction
4.4
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.4

Home Personalization Experience

4.6

Lender Experience

4.9

Construction Experience

4.6

Customer Care Experience

4.9

Home Readiness

4.6

Installation & Workmanship

4.4

Community Profile

Horizon Homes is a part of Highland Homes, an employee-owned company that has been proudly building homes in Texas for more than 30 years. Horizon Homes is well-known in the Dallas-Fort Worth and Houston areas for its distinctive homes and exceptional customer service.

At Highland Homes, our dedicated employee-owners are passionate about helping customers realize their dreams. Our family of architects, builders and financial experts works tirelessly to build dream homes for our customers, with an emphasis on thoughtful design, durability, energy efficiency and incredible customization options. Learn more about Highland Homes.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Berthoud, CO, on Jul 01, 2020

Like: Everyone has been really nice and made the purchasing process easy. Dislike: I have been living in my home for 30 days and the front yard landscaping is still not finished??

4.8
Verified Homeowner
Berthoud, on Jun 30, 2020

Warranty requests are slow. Follow up could be better. The warranty claim I've had was completed very satisfactorily.

3.7
Verified Homeowner
Berthoud, CO, on Jun 26, 2020

[name removed] has been very responsive to our questions & concerns. We haven’t heard anything from the warranty people yet. [name removed] always called us back when we called him.

4.3
Verified Homeowner
Berthoud, CO, on Jun 03, 2020

Open communication and commitment to timelines.

5.0
Verified Homeowner
Berthoud, CO, on May 28, 2020

All our questions were answered quickly and fully, and we were invited and welcomed to be part of the complete experience.

4.9
Verified Homeowner
Berthoud, on May 27, 2020

Kept their word all along the way

4.5
Verified Homeowner
Berthoud, on May 14, 2020

Very well built

4.4
Verified Homeowner
Berthoud, CO, on May 07, 2020

[name removed] and I moved into our home in January in Berthoud and we have had the best experience ever. [name removed] has done such an amazing job checking in with us to see how things are going. If we have a concern or question, [name removed] gets back to us immediately to make sure either the problem is dealt with or to make sure we understand! [name removed] customer service is one of a kind and it’s been such a pleasure to work with someone like her.

5.0
Verified Homeowner
Berthoud, CO, on May 01, 2020

The People I worked with, they are the best.

5.0
Verified Homeowner
Berthoud, CO, on Apr 30, 2020

We worked with a great group of people. We bought from [name removed] which was great but was a little inexperienced. [name removed] came on and was very experienced and easy to work with. [name removed] was fantastic as was [name removed] the Construction manager. We had a few issues during construction,but I can say the team was very supportive and always strived to solve the issues because they and the management were flexible and wanted to see us enjoy the experience.

4.6
Verified Homeowner
Berthoud, CO, on Apr 18, 2020

Openness with builder and ability to watch progression

4.3
Verified Homeowner
Berthoud, CO, on Apr 14, 2020

[name removed] and [name removed] (construction and sales) were awesome. Responsive and easy to work with

4.7
Verified Homeowner
Berthoud, on Mar 16, 2020

Quick response. They make the repair/ correction no matter whose fault it is

5.0
Verified Homeowner
Berthoud, on Mar 15, 2020

[Translated from ES] They try to help me all the time

3.6
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Berthoud, CO, on Jul 01, 2020

Like: Everyone has been really nice and made the purchasing process easy. Dislike: I have been living in my home for 30 days and the front yard landscaping is still not finished??

4.8
Verified Homeowner
Berthoud, CO, on Jun 26, 2020

[name removed] has been very responsive to our questions & concerns. We haven’t heard anything from the warranty people yet. [name removed] always called us back when we called him.

4.3
Verified Homeowner
Berthoud, CO, on Jun 03, 2020

Open communication and commitment to timelines.

5.0
Verified Homeowner
Berthoud, CO, on May 28, 2020

All our questions were answered quickly and fully, and we were invited and welcomed to be part of the complete experience.

4.9
Verified Homeowner
Berthoud, CO, on May 07, 2020

[name removed] and I moved into our home in January in Berthoud and we have had the best experience ever. [name removed] has done such an amazing job checking in with us to see how things are going. If we have a concern or question, [name removed] gets back to us immediately to make sure either the problem is dealt with or to make sure we understand! [name removed] customer service is one of a kind and it’s been such a pleasure to work with someone like her.

5.0
Verified Homeowner
Berthoud, CO, on May 01, 2020

The People I worked with, they are the best.

5.0
Verified Homeowner
Berthoud, CO, on Apr 30, 2020

We worked with a great group of people. We bought from [name removed] which was great but was a little inexperienced. [name removed] came on and was very experienced and easy to work with. [name removed] was fantastic as was [name removed] the Construction manager. We had a few issues during construction,but I can say the team was very supportive and always strived to solve the issues because they and the management were flexible and wanted to see us enjoy the experience.

4.6
Verified Homeowner
Berthoud, CO, on Apr 18, 2020

Openness with builder and ability to watch progression

4.3
Verified Homeowner
Berthoud, CO, on Apr 14, 2020

[name removed] and [name removed] (construction and sales) were awesome. Responsive and easy to work with

4.7
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Berthoud, on Jun 30, 2020

Warranty requests are slow. Follow up could be better. The warranty claim I've had was completed very satisfactorily.

3.7
Verified Homeowner
Berthoud, on Mar 16, 2020

Quick response. They make the repair/ correction no matter whose fault it is

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Berthoud, on May 27, 2020

Kept their word all along the way

4.5
Verified Homeowner
Berthoud, on May 14, 2020

Very well built

4.4
Verified Homeowner
Berthoud, on Mar 15, 2020

[Translated from ES] They try to help me all the time

3.6
Verified Homeowner