Homebuilder Ratings & Reviews

Horizon View Homes Reviews

354 Homeowner Reviews Completed Dec 2021 - Jun 2023

Overall Satisfaction

4.4
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Severance, CO, on Jun 01, 2023

Our experience was seamless. We walked into a couple of Horizon [name removed] homes after touring other builders' homes in the area, and we knew that the quality of a Horizon [name removed] home was far above that of the competitors. [name removed] made sure all of our questions were answered, and he was always available to address our concerns. He was the difference-maker in our home buying process because right from the get-go, he was friendly and informative.

4.8
Verified Homeowner
Johnstown, CO, on May 26, 2023

We love everything job well done

5.0
Verified Homeowner
Severance, CO, on May 26, 2023

The services and follow up from the staff are excellent.

5.0
Verified Homeowner
Severance, CO, on May 23, 2023

Haven't heard from them for the six month.

0.5
Verified Homeowner
Severance, CO, on May 19, 2023

We have enjoyed the entire experience. [name removed] has been a great help to us and was very patient while also informational about what we were buying. [name removed] was awesome at the walk thru and the punch list was completed.

4.9
Verified Homeowner
Windsor, CO, on May 18, 2023

The carpet doesn't seem to be handling the light wearing its getting otherwise everything else is and has been great.

4.6
Verified Homeowner
Lochbuie, CO, on May 10, 2023

The team was awesome and very helpful! They worked with us through all of our hardships along the way. They made the process as easy and smooth as it possibly could be!

5.0
Verified Homeowner
Severance, UT, on May 06, 2023

[name removed] orientation/walk through was WAY too rushed. Ended up missing several things that should have been caught and fixed. Closing was an hour away but with a “mobile closing agent”! [name removed] and [name removed] have been great to work with but we keep finding things that are scratched, damaged or not put together right that came from rushing or carelessness. It is disappointing with a brand new home.

3.9
Verified Homeowner
Lochbuie, CO, on May 04, 2023

I liked the fair price of the home compared to other builders that where priced much higher with less square footage.

5.0
Verified Homeowner
Lochbuie, AZ, on Apr 30, 2023

Purchase experience was standard nothing wild. Mostly window framing was bad and cleaning issues.

4.0
Verified Homeowner
Severance, CO, on Apr 28, 2023

[name removed] was always on top of things, frequent check ins, clear communication, flexible and accommodating. Quality of my home is excellent. Preferred lender was also a pleasure to work with.

5.0
Verified Homeowner
Lochbuie, , on Apr 28, 2023

The process was great, no issues what’s so ever

4.8
Verified Homeowner
Lochbuie, CO, on Apr 23, 2023

Everyone has been extremely friendly.

5.0
Verified Homeowner
Severance, CO, on Apr 16, 2023

[name removed] and [name removed] have been exceptional in custom care and warranty experience!

5.0
Verified Homeowner
Lochbuie, CO, on Apr 16, 2023

I’m concerned about the quality of construction. We’ve had a couple of issues and one issue took about 6 weeks to be corrected.

3.5
Verified Homeowner
Johnstown, CO, on Apr 13, 2023

It was pretty seamless.

4.9
Verified Homeowner
Lochbuie, CO, on Apr 12, 2023

When filling a maintenance request- the actual time to get a response and schedule repair is very lengthy.

4.5
Verified Homeowner
Lochbuie, CO, on Mar 30, 2023

I liked everyone we worked with during our purchase experience. Everything made sense and was an easy process to get through.

4.3
Verified Homeowner
Severance, CO, on Mar 29, 2023

[name removed] and [name removed] were INCREDIBLE to work with. Every single time we had a problem or question they were on it immediately and always were on our side to get things in proper shape. [name removed] even helped pull some strings with [name removed] in order to help us get internet setup faster after TDS dropped the ball, this made our whole experience soooo much more stress free I can't recommend them enough. During our walkthroughs [name removed] was willing to have them do literally anything and everything small to make sure we enjoyed our home, i've never seen this level of commitment from a warranty person before and should be the industry standard!

4.8
Verified Homeowner
Severance, CO, on Mar 26, 2023

Everything is great !

4.9
Verified Homeowner

Builder Profile

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.