Homebuilder Ratings & Reviews

Horizon View Homes Reviews

252 Homeowner Reviews Completed Jun 2022 - Dec 2023

Overall Satisfaction

4.4
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Lochbuie, CO, on Nov 29, 2023

I have always had a quick response with warranty issues

4.5
Verified Homeowner
Johnstown, CO, on Nov 26, 2023

Dealing with warranty on 1st week issues

4.7
Verified Homeowner
Lochbuie, CO, on Nov 16, 2023

Friendly smooth experience. 10 stars!

5.0
Verified Homeowner
Johnstown, CO, on Nov 12, 2023

Ability to make selections. Our build was slated for darker wood colored LVP but we didn’t want that. They agreed to go with the lighter wood LVP event though it wasn’t our favorite either. Would have preferred gray/white tone LVP. Figured if they were willing to switch to the lighter wood tone, they would let us choose the exact color we wanted but that wasn’t an option.

4.5
Verified Homeowner
Severance, CO, on Oct 30, 2023

The best is I can reach someone who can solve my problems.

5.0
Verified Homeowner
Lochbuie, CO, on Oct 09, 2023

I loved that they were always willing to work with me, I love that the house is built as is and no upgrades are done/ they are already there.

4.1
Verified Homeowner
Lochbuie, , on Oct 08, 2023

Ever encounter we’ve had they’ve answered and handled my situations in a timely manner.

4.8
Verified Homeowner
Lochbuie, CO, on Sep 27, 2023

It’s been easy to submit tickets and get things fixed. [name removed] has been easy to work with.

5.0
Verified Homeowner
Johnstown, CO, on Sep 18, 2023

Loved working with [name removed] and [name removed] and disliked the finance aspect with the chnage and not being able to see them in person.

4.8
Verified Homeowner
Johnstown, ID, on Sep 07, 2023

Overall the experience was fantastic!

4.7
Verified Homeowner
Lochbuie, CO, on Sep 06, 2023

Was really good

4.5
Verified Homeowner
Severance, CO, on Sep 03, 2023

Like: the extent/duration of coverage for each category

4.8
Verified Homeowner
Severance, CO, on Aug 29, 2023

The warranty has been a nightmare. I still have a hole in my ceiling where there was a water leak and multiple attempts at paint to make it “work good enough”. I now have another issue with a new hole by my stairs. It has been an awful experience and the person involved in warranty has told me they have people with bigger problems she needs to help. I have tried to reach out to corporate and get no where. So disappointing

1.3
Verified Homeowner
Johnstown, CO, on Aug 23, 2023

They never came and finished fixing nail holes on the outside of my home. Along with touch up paint.

4.9
Verified Homeowner
Lochbuie, CO, on Aug 19, 2023

I enjoyed everything as [name removed] and [name removed] were very helpful and made the process a great and exciting experience.

5.0
Verified Homeowner
Windsor, CO, on Aug 16, 2023

Poor communication, lack of coordination and follow through on areas identified as needing repairs

3.1
Verified Homeowner
Severance, CO, on Aug 07, 2023

Error not caught by mortgage broker leading to us owing an additional $6000 at closing. Slowness of title company paying the homeowners insurance.

4.4
Verified Homeowner
Johnstown, CO, on Aug 05, 2023

Everything was smooth and everyone was committed to providing a beautiful home and experience.

5.0
Verified Homeowner
Lochbuie, CO, on Jul 30, 2023

[Translated from ES] They accompany you throughout the process

4.8
Verified Homeowner
Severance, CO, on Jul 28, 2023

Well built, easy process excellent people that work for them!

5.0
Verified Homeowner

Builder Profile

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.