Top Homebuilder Ratings & Reviews

Horizon View Homes

Lochbuie Filing 1

49 Homeowner Reviews Completed Jul 2021 - Nov 2022

Overall Satisfaction

4.7
Customers' overall satisfaction
5.0
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.9

Home Personalization Experience

4.9

Construction Experience

4.8

Customer Care Experience

5.0

Home Readiness

4.8

Installation & Workmanship

4.7

Community Profile

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Lochbuie, on Jul 19, 2022

The furnace service support is not great.

3.6
Verified Homeowner
Lochbuie, CO, on Nov 07, 2022

It was easy process from Financing to closing construction team always willing to help answer all my questions .

4.4
Verified Homeowner
Lochbuie, on Jun 16, 2022

My carpets padding is trash and the warranty department has basically told me tough, it is what it is. Our stove broke within weeks of use. The sprinkler system was broken and appeared to not have been winterized. The timer installed for the sprinklers does not appear to work properly. The construction crews play music so loud that it disrupts my work from home/meetings. The house has a 20 degree difference in temperature upstairs and downstairs. And warranty is slow to react itlf at all.

2.0
Verified Homeowner
Lochbuie, CO, on Nov 01, 2022

We loved the down-to-earth attitude from everyone we encountered with Horizon. Very personal type feel.

5.0
Verified Homeowner
Lochbuie, on May 19, 2022

No initial walk through from warranty dept. they called once to set up and didn’t call me back.

5.0
Verified Homeowner
Lochbuie, CO, on Oct 02, 2022

[name removed] sales team was great to work with and answer any questions we had and even help communicate with the lender to help that go smoother. [name removed] and [name removed] are great and I can’t say enough good things about them.

4.9
Verified Homeowner
Lochbuie, on Nov 30, 2021

They met all of my needs and kept me up to date on everything throughout the buying experience.

5.0
Verified Homeowner
Lochbuie, CO, on Sep 17, 2022

Only thing is noticing doors not closing etc… little thing like that

4.7
Verified Homeowner
Lochbuie, on Nov 28, 2021

My wife has been dealing with most of the warranty concerns because of work schedules, but what she has told me has been positive. I feel in a few instances warranty has gone above what may have been required and that is phenomenal. It is going the extra mile to get the job done right the first time that truly makes a difference. Only once for me has something not been fixed when it was assumed that all was good and an issue still continues. Compared to other warranty or customer service, for other developers you all are miles above the competition!! Very happy with my home and how we have been treated from the start. Bravo!!

4.5
Verified Homeowner
Lochbuie, CO, on Sep 07, 2022

Tom was great through out the whole process!

5.0
Verified Homeowner
Lochbuie, on Nov 11, 2021

I like how responsive they are, and when speaking to them they always make sure we understand what the problem was and how it was fixed. I dislike that our tree has been dying since we moved in June 9th 2021 and we have put in multiple tickets regarding getting it replaced with no replacement it is now fall and we have to wait till next spring for the problem to be fixed. Fingers crossed it will be.

5.0
Verified Homeowner
Lochbuie, CO, on Aug 31, 2022

Liked: The weekly updates about our home's progress, the friendliness of everyone at HVH, the builder's willingness to let us walk through the home before it was completed, and the overall pleasant experience. Disliked: How far our move-in date got pushed back and the inability to change a few features in the home during the building process (although we do understand that these two items were more or less out of the builder's control and had to do with global supply chain issues).

5.0
Verified Homeowner
Lochbuie, CO, on Aug 25, 2022

The purchase experience was great.

4.8
Verified Homeowner
Lochbuie, CO, on Aug 18, 2022

I loved the transparency and updates throughout the whole process. And the warranty team's continued contact to ensure our house stays awesome.

5.0
Verified Homeowner
Lochbuie, CO, on May 17, 2022

Let me state this is the first time we've purchased a new build, so we are unaccustomed to this process. I appreciated the walk through on the mechanics and follow up on the minor fix details prior to closing.

4.8
Verified Homeowner
Lochbuie, CO, on Mar 31, 2022

Loved the whole process.

5.0
Verified Homeowner
Lochbuie, CO, on Jan 17, 2022

It was easy and the team made everything clear and easy to understand. I loved the preclosing walk through and how they explained everything about the house

4.8
Verified Homeowner
Lochbuie, CO, on Jan 10, 2022

They were always available for questions and communicated with me very well

5.0
Verified Homeowner
Lochbuie, CO, on Sep 14, 2021

great sales staff, friendly and easy to communicate with. Still have a few loose ends to and things that we may need maintenance to attend to.

4.9
Verified Homeowner
Lochbuie, CO, on Aug 16, 2021

I believe they were able to communicate through the process, but disliked after the final walk though and moving in noticed a lot of paint on the LVP.

4.4
Verified Homeowner
Lochbuie, CO, on Jul 31, 2021

[name removed] was amazing during the purchasing process. Always helpful. [name removed] was fantastic during walk through and she and [name removed] have gone above and beyond to assist with any questions and concerns since closing.

5.0
Verified Homeowner
Lochbuie, CO, on Jul 27, 2021

We liked that everyone was so helpful and open to letting us come and check on our home as it was being built. Also liked the update pictures we would get any time a new step was complete from flooring to cupboards to paint.

5.0
Verified Homeowner
Lochbuie, CO, on Jul 27, 2021

Everything went great!

4.9
Verified Homeowner
Lochbuie, CO, on Jul 22, 2021

It was all great [name removed],[name removed] and [name removed] are awesome thanks

4.8
Verified Homeowner
Lochbuie, CO, on Jul 17, 2021

[name removed] made my home buying experience easy and enjoyable by providing weekly updates and letting me stop by at my convenience, I would recommend him and Horizon View Homes to anyone I know.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Lochbuie, CO, on Nov 07, 2022

It was easy process from Financing to closing construction team always willing to help answer all my questions .

4.4
Verified Homeowner
Lochbuie, CO, on Nov 01, 2022

We loved the down-to-earth attitude from everyone we encountered with Horizon. Very personal type feel.

5.0
Verified Homeowner
Lochbuie, CO, on Oct 02, 2022

[name removed] sales team was great to work with and answer any questions we had and even help communicate with the lender to help that go smoother. [name removed] and [name removed] are great and I can’t say enough good things about them.

4.9
Verified Homeowner
Lochbuie, CO, on Sep 17, 2022

Only thing is noticing doors not closing etc… little thing like that

4.7
Verified Homeowner
Lochbuie, CO, on Sep 07, 2022

Tom was great through out the whole process!

5.0
Verified Homeowner
Lochbuie, CO, on Aug 31, 2022

Liked: The weekly updates about our home's progress, the friendliness of everyone at HVH, the builder's willingness to let us walk through the home before it was completed, and the overall pleasant experience. Disliked: How far our move-in date got pushed back and the inability to change a few features in the home during the building process (although we do understand that these two items were more or less out of the builder's control and had to do with global supply chain issues).

5.0
Verified Homeowner
Lochbuie, CO, on Aug 25, 2022

The purchase experience was great.

4.8
Verified Homeowner
Lochbuie, CO, on Aug 18, 2022

I loved the transparency and updates throughout the whole process. And the warranty team's continued contact to ensure our house stays awesome.

5.0
Verified Homeowner
Lochbuie, CO, on May 17, 2022

Let me state this is the first time we've purchased a new build, so we are unaccustomed to this process. I appreciated the walk through on the mechanics and follow up on the minor fix details prior to closing.

4.8
Verified Homeowner
Lochbuie, CO, on Mar 31, 2022

Loved the whole process.

5.0
Verified Homeowner
Lochbuie, CO, on Jan 17, 2022

It was easy and the team made everything clear and easy to understand. I loved the preclosing walk through and how they explained everything about the house

4.8
Verified Homeowner
Lochbuie, CO, on Jan 10, 2022

They were always available for questions and communicated with me very well

5.0
Verified Homeowner
Lochbuie, CO, on Sep 14, 2021

great sales staff, friendly and easy to communicate with. Still have a few loose ends to and things that we may need maintenance to attend to.

4.9
Verified Homeowner
Lochbuie, CO, on Aug 16, 2021

I believe they were able to communicate through the process, but disliked after the final walk though and moving in noticed a lot of paint on the LVP.

4.4
Verified Homeowner
Lochbuie, CO, on Jul 31, 2021

[name removed] was amazing during the purchasing process. Always helpful. [name removed] was fantastic during walk through and she and [name removed] have gone above and beyond to assist with any questions and concerns since closing.

5.0
Verified Homeowner
Lochbuie, CO, on Jul 27, 2021

We liked that everyone was so helpful and open to letting us come and check on our home as it was being built. Also liked the update pictures we would get any time a new step was complete from flooring to cupboards to paint.

5.0
Verified Homeowner
Lochbuie, CO, on Jul 27, 2021

Everything went great!

4.9
Verified Homeowner
Lochbuie, CO, on Jul 22, 2021

It was all great [name removed],[name removed] and [name removed] are awesome thanks

4.8
Verified Homeowner
Lochbuie, CO, on Jul 17, 2021

[name removed] made my home buying experience easy and enjoyable by providing weekly updates and letting me stop by at my convenience, I would recommend him and Horizon View Homes to anyone I know.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Lochbuie, on Jul 19, 2022

The furnace service support is not great.

3.6
Verified Homeowner
Lochbuie, on Jun 16, 2022

My carpets padding is trash and the warranty department has basically told me tough, it is what it is. Our stove broke within weeks of use. The sprinkler system was broken and appeared to not have been winterized. The timer installed for the sprinklers does not appear to work properly. The construction crews play music so loud that it disrupts my work from home/meetings. The house has a 20 degree difference in temperature upstairs and downstairs. And warranty is slow to react itlf at all.

2.0
Verified Homeowner
Lochbuie, on May 19, 2022

No initial walk through from warranty dept. they called once to set up and didn’t call me back.

5.0
Verified Homeowner
Lochbuie, on Nov 30, 2021

They met all of my needs and kept me up to date on everything throughout the buying experience.

5.0
Verified Homeowner
Lochbuie, on Nov 28, 2021

My wife has been dealing with most of the warranty concerns because of work schedules, but what she has told me has been positive. I feel in a few instances warranty has gone above what may have been required and that is phenomenal. It is going the extra mile to get the job done right the first time that truly makes a difference. Only once for me has something not been fixed when it was assumed that all was good and an issue still continues. Compared to other warranty or customer service, for other developers you all are miles above the competition!! Very happy with my home and how we have been treated from the start. Bravo!!

4.5
Verified Homeowner
Lochbuie, on Nov 11, 2021

I like how responsive they are, and when speaking to them they always make sure we understand what the problem was and how it was fixed. I dislike that our tree has been dying since we moved in June 9th 2021 and we have put in multiple tickets regarding getting it replaced with no replacement it is now fall and we have to wait till next spring for the problem to be fixed. Fingers crossed it will be.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet