Top Homebuilder Ratings & Reviews

Ideal Homes

Skyline Trails

76 Homeowner Reviews Completed Dec 2020 - May 2022

Overall Satisfaction

4.2
Customers' overall satisfaction
4.1
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.4

Home Personalization Experience

4.2

Lender Experience

4.3

Construction Experience

4.2

Customer Care Experience

4.6

Home Readiness

4.1

Installation & Workmanship

4.4

Community Profile

You won’t find a more convenient location in the Oklahoma City metro than Skyline Trails. Located off of Cemetery Road in Yukon, this neighborhood is minutes from the best shopping and restaurants that Yukon has to offer. Target, Chick-fil-a, Starbucks, Lowe’s, and Johnny Carinos are just a few of the stores and restaurants only five minutes from Skyline Trails.

 Whether you’re commuting to downtown Oklahoma City or even El Reno, the proximity to I-40 and the Kilpatrick Turnpike will make your morning drive a breeze. With a wooded walking trail and a creek running through the neighborhood, you’ll forget you’re so close to all the conveniences of the city. Skyline Trails in located in the highly sought-after Mustang school district, and kids and grandkids will love the neighborhood playground.



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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Yukon, on Dec 14, 2021

There were many cosmetic issues like the paint and roof, along with the brick. Some problems were fixed, most were not. The house is not as energy efficient as stated. They stated my bill would remain around $65 per month. I knew that is was not going to be THAT low, but I did not expect $175 plus. I even had them install a gas line for the dryer, hot water heater, and stove. There a leak in some of the windows and the service door to the garage. Don’t even get me started on the yard (ruts and dips throughout). The exterior paint job is the worsts I have experienced for a house in this price point. I even had a painter friend of mine come out and he immediately stated “This builder will go on my list as a ‘do not buy”. There is a few more issues, but none has been addressed and, even when we pointed it out, they stated that they will not fix it. I was lied to on several points during the design center process and it was a nightmare dealing with the lady that was showing our options. It has been almost a year. I have excepted the fact that I may have to just wait and deal. I have fixed the problems we have had along the way, but the rest, we will just have to live with.

2.7
Verified Homeowner
Yukon, OK, on May 16, 2022

I love everything about our home and my purchase experience. I am thankful and happy

4.9
Verified Homeowner
Yukon, on May 24, 2022

Rushed, gutters are still not resolved

2.6
Verified Homeowner
Yukon, on Oct 22, 2021

I like the home itself from the build structure to the kitchen appliances, so everything is great on that end. I have disliked issues that come with the home. Major first concern is the water heater that still rumbles and pops til this day after using hot water. [name removed] visit from plumbing solutions, they replaced the deteriorated anode rod. Second visit, the rep just spoke of doing another flush to remove sediment and noise will stop, but it hasn't. I'd just like to replace the entire unit instead of telling me how to temporarily help the issue. The outside gas meter wasn't installed properly. After four months from move in, I noticed the smell of gas and immediately informed ONG. I wasn't home during their visit, but they detected a leak from the threaded pipes. Gas bill was a lot lower after that repair. Minor dislikes such as seals around front and rear doors let in air/light. [name removed] floors are slightly coming up.

4.3
Verified Homeowner
Yukon, OK, on May 09, 2022

Changed builder in the late part of the process and wasn’t informed. Led to some last minute repairs and project flaws.

4.4
Verified Homeowner
Yukon, on May 20, 2022

Anything I have found that needs to be fixed they have been really good about coming out and fixing it without a problem. In a fairly timely manner.

4.9
Verified Homeowner
Yukon, on Aug 07, 2021

Everything has been wonderful with Ideal Homes

4.2
Verified Homeowner
Yukon, on Feb 23, 2022

The warranty seems great I guess I won't know for sure unless I need to use it.

4.9
Verified Homeowner
Yukon, OK, on May 05, 2022

I really loved how everything was in house. It was pretty easy from start to finish. I wish someone would have done a better job at explaining the process to us since we were first time home buyers.

4.8
Verified Homeowner
Yukon, on Nov 29, 2021

Very satisfied Customer Care [name removed] was great Did everything they said they were going to do

5.0
Verified Homeowner
Yukon, OK, on Apr 30, 2022

There have been many issues with workmanship from trades. flooring is loose, microwave was used and left dirty, tile grout was left uncleaned and now stained, baseboards were filthy and now impossible to get cleaned. i had to hire a cleaning company to clean the house after move-in due to the state the house was in. there are still a few broken items that have not been replaced at the 1 month mark after move-in.

3.9
Verified Homeowner
Yukon, on Nov 28, 2021

[Translated from ES] The house has a lot of guarantee, they are very professional

5.0
Verified Homeowner
Yukon, OK, on Apr 12, 2022

From the beginning to the end, the Ideal [name removed] personnel’s expert service, knowledge and attentiveness, made the construction process stress free and an enjoyable experience.

5.0
Verified Homeowner
Yukon, on Oct 25, 2021

I did not get a follow up on my 60/90 day

4.1
Verified Homeowner
Yukon, OK, on Apr 10, 2022

We liked that we were able to see our home before moving in anytime we wanted. We also enjoyed the orientation before move in. I had wished that everything we blue taped would have been fixed.

4.5
Verified Homeowner
Yukon, on Oct 19, 2021

There have been a hilarious number of problems we have had to have fixed; some of the issues have had to been addressed several times.

3.1
Verified Homeowner
Yukon, OK, on Mar 29, 2022

The home changed from the time I signed my contract (purchase agreement) and closing.

4.2
Verified Homeowner
Yukon, on Sep 16, 2021

I have been very pleased with everything except my fans are all loud and when the serviceman came to fix them, he said there wasn't much he could do with them (and talked to me like I was stupid).

4.1
Verified Homeowner
Yukon, OK, on Mar 18, 2022

Love the attention to customer service

4.7
Verified Homeowner
Yukon, on Aug 22, 2021

My needs are quickly met, my representitive seems very informed in all things regarding my Ideal home. When I email or call with questions or concerns, I'm greeted with professionalism, confidence, and reasurance. If I don't reach a live person, my calls and emails are answered quickly. I get the impression they truly care about my conserns and satisfaction.

5.0
Verified Homeowner
Yukon, OK, on Feb 22, 2022

Everything went smooth with the process. My only complaint was I disliked that there was a broken window on backorder when I moved in. Window was replaced and installed about 2 1/2 months after I moved in.

5.0
Verified Homeowner
Yukon, on Jul 22, 2021

Concrete, exterior paint, and energy efficiency is horrible. [name removed] at all what I was sold.

2.2
Verified Homeowner
Yukon, OK, on Feb 13, 2022

I liked the girls selling and introducing us to the homes, they were friendly and attentive before the purchase.

4.1
Verified Homeowner
Yukon, on May 24, 2021

The bathtub is still not fixed in my bathroom. They have not shown us the attention that is deserved for it .

3.2
Verified Homeowner
Yukon, OK, on Jan 27, 2022

Everyone was very friendly, helpful and the home was build/complete in a timely manner as promised.

4.9
Verified Homeowner
Yukon, on Mar 21, 2021

The craftsmanship.

5.0
Verified Homeowner
Yukon, OK, on Dec 30, 2021

Some things still not done

3.7
Verified Homeowner
Yukon, on Mar 20, 2021

I liked how they answered in a timely manner

5.0
Verified Homeowner
Yukon, OK, on Dec 20, 2021

The first home I choose was sold few hours before my appointment with Ideal home agent. I was not happy about that.

4.9
Verified Homeowner
Yukon, on Mar 16, 2021

I loved that someone is available to chat that day. It’s easy to set up an appt and everyone is so polite

5.0
Verified Homeowner
Yukon, OK, on Oct 21, 2021

I was very pleased with the communication. There are a few things I wish I wish I had seen during my walk through but the girl doing the walk through was not feeling well and so we kept having to stop so I didn’t get to check my options better and there are a couple things I would have requested be fixed.

4.4
Verified Homeowner
Yukon, OK, on Oct 09, 2021

Great experience with Sergio helping us, not that satisfied with preferred lender, made me feel as if they didnt wanted to help ( im hispanic and felt discriminated), but overall house is great and Sergio gave is great service!! Highly recommend Sergio to family and friends.

4.4
Verified Homeowner
Yukon, OK, on Oct 03, 2021

Sergio alberto alonso and Alex Hawkins were awesome

4.3
Verified Homeowner
Yukon, OK, on Aug 20, 2021

Bathroom faucet don’t get hot, sod was dead, didn’t get notice that half of my backyard was an easement until signing day and didn’t get final after the pre-final punch list

3.1
Verified Homeowner
Yukon, OK, on Aug 10, 2021

It was overall great. We were told our closing costs were a total of 4k which is covered through the builder's preferred lender but it was substantially more. Would prefer to not have quotes or misinformation given.

4.5
Verified Homeowner
Yukon, OK, on Jul 27, 2021

Great experience from start to finish. Have also been helpful when calling the non-emergency number with questions.

4.9
Verified Homeowner
Yukon, OK, on Jun 28, 2021

Every thing went well house was done at the time they said it would be ready

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Yukon, OK, on May 16, 2022

I love everything about our home and my purchase experience. I am thankful and happy

4.9
Verified Homeowner
Yukon, OK, on May 09, 2022

Changed builder in the late part of the process and wasn’t informed. Led to some last minute repairs and project flaws.

4.4
Verified Homeowner
Yukon, OK, on May 05, 2022

I really loved how everything was in house. It was pretty easy from start to finish. I wish someone would have done a better job at explaining the process to us since we were first time home buyers.

4.8
Verified Homeowner
Yukon, OK, on Apr 30, 2022

There have been many issues with workmanship from trades. flooring is loose, microwave was used and left dirty, tile grout was left uncleaned and now stained, baseboards were filthy and now impossible to get cleaned. i had to hire a cleaning company to clean the house after move-in due to the state the house was in. there are still a few broken items that have not been replaced at the 1 month mark after move-in.

3.9
Verified Homeowner
Yukon, OK, on Apr 12, 2022

From the beginning to the end, the Ideal [name removed] personnel’s expert service, knowledge and attentiveness, made the construction process stress free and an enjoyable experience.

5.0
Verified Homeowner
Yukon, OK, on Apr 10, 2022

We liked that we were able to see our home before moving in anytime we wanted. We also enjoyed the orientation before move in. I had wished that everything we blue taped would have been fixed.

4.5
Verified Homeowner
Yukon, OK, on Mar 29, 2022

The home changed from the time I signed my contract (purchase agreement) and closing.

4.2
Verified Homeowner
Yukon, OK, on Mar 18, 2022

Love the attention to customer service

4.7
Verified Homeowner
Yukon, OK, on Feb 22, 2022

Everything went smooth with the process. My only complaint was I disliked that there was a broken window on backorder when I moved in. Window was replaced and installed about 2 1/2 months after I moved in.

5.0
Verified Homeowner
Yukon, OK, on Feb 13, 2022

I liked the girls selling and introducing us to the homes, they were friendly and attentive before the purchase.

4.1
Verified Homeowner
Yukon, OK, on Jan 27, 2022

Everyone was very friendly, helpful and the home was build/complete in a timely manner as promised.

4.9
Verified Homeowner
Yukon, OK, on Dec 30, 2021

Some things still not done

3.7
Verified Homeowner
Yukon, OK, on Dec 20, 2021

The first home I choose was sold few hours before my appointment with Ideal home agent. I was not happy about that.

4.9
Verified Homeowner
Yukon, OK, on Oct 21, 2021

I was very pleased with the communication. There are a few things I wish I wish I had seen during my walk through but the girl doing the walk through was not feeling well and so we kept having to stop so I didn’t get to check my options better and there are a couple things I would have requested be fixed.

4.4
Verified Homeowner
Yukon, OK, on Oct 09, 2021

Great experience with Sergio helping us, not that satisfied with preferred lender, made me feel as if they didnt wanted to help ( im hispanic and felt discriminated), but overall house is great and Sergio gave is great service!! Highly recommend Sergio to family and friends.

4.4
Verified Homeowner
Yukon, OK, on Oct 03, 2021

Sergio alberto alonso and Alex Hawkins were awesome

4.3
Verified Homeowner
Yukon, OK, on Aug 20, 2021

Bathroom faucet don’t get hot, sod was dead, didn’t get notice that half of my backyard was an easement until signing day and didn’t get final after the pre-final punch list

3.1
Verified Homeowner
Yukon, OK, on Aug 10, 2021

It was overall great. We were told our closing costs were a total of 4k which is covered through the builder's preferred lender but it was substantially more. Would prefer to not have quotes or misinformation given.

4.5
Verified Homeowner
Yukon, OK, on Jul 27, 2021

Great experience from start to finish. Have also been helpful when calling the non-emergency number with questions.

4.9
Verified Homeowner
Yukon, OK, on Jun 28, 2021

Every thing went well house was done at the time they said it would be ready

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Yukon, on May 24, 2022

Rushed, gutters are still not resolved

2.6
Verified Homeowner
Yukon, on May 20, 2022

Anything I have found that needs to be fixed they have been really good about coming out and fixing it without a problem. In a fairly timely manner.

4.9
Verified Homeowner
Yukon, on Feb 23, 2022

The warranty seems great I guess I won't know for sure unless I need to use it.

4.9
Verified Homeowner
Yukon, on Nov 29, 2021

Very satisfied Customer Care [name removed] was great Did everything they said they were going to do

5.0
Verified Homeowner
Yukon, on Nov 28, 2021

[Translated from ES] The house has a lot of guarantee, they are very professional

5.0
Verified Homeowner
Yukon, on Oct 25, 2021

I did not get a follow up on my 60/90 day

4.1
Verified Homeowner
Yukon, on Oct 19, 2021

There have been a hilarious number of problems we have had to have fixed; some of the issues have had to been addressed several times.

3.1
Verified Homeowner
Yukon, on Sep 16, 2021

I have been very pleased with everything except my fans are all loud and when the serviceman came to fix them, he said there wasn't much he could do with them (and talked to me like I was stupid).

4.1
Verified Homeowner
Yukon, on Aug 22, 2021

My needs are quickly met, my representitive seems very informed in all things regarding my Ideal home. When I email or call with questions or concerns, I'm greeted with professionalism, confidence, and reasurance. If I don't reach a live person, my calls and emails are answered quickly. I get the impression they truly care about my conserns and satisfaction.

5.0
Verified Homeowner
Yukon, on Jul 22, 2021

Concrete, exterior paint, and energy efficiency is horrible. [name removed] at all what I was sold.

2.2
Verified Homeowner
Yukon, on May 24, 2021

The bathtub is still not fixed in my bathroom. They have not shown us the attention that is deserved for it .

3.2
Verified Homeowner
Yukon, on Mar 21, 2021

The craftsmanship.

5.0
Verified Homeowner
Yukon, on Mar 20, 2021

I liked how they answered in a timely manner

5.0
Verified Homeowner
Yukon, on Mar 16, 2021

I loved that someone is available to chat that day. It’s easy to set up an appt and everyone is so polite

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Yukon, on Dec 14, 2021

There were many cosmetic issues like the paint and roof, along with the brick. Some problems were fixed, most were not. The house is not as energy efficient as stated. They stated my bill would remain around $65 per month. I knew that is was not going to be THAT low, but I did not expect $175 plus. I even had them install a gas line for the dryer, hot water heater, and stove. There a leak in some of the windows and the service door to the garage. Don’t even get me started on the yard (ruts and dips throughout). The exterior paint job is the worsts I have experienced for a house in this price point. I even had a painter friend of mine come out and he immediately stated “This builder will go on my list as a ‘do not buy”. There is a few more issues, but none has been addressed and, even when we pointed it out, they stated that they will not fix it. I was lied to on several points during the design center process and it was a nightmare dealing with the lady that was showing our options. It has been almost a year. I have excepted the fact that I may have to just wait and deal. I have fixed the problems we have had along the way, but the rest, we will just have to live with.

2.7
Verified Homeowner
Yukon, on Oct 22, 2021

I like the home itself from the build structure to the kitchen appliances, so everything is great on that end. I have disliked issues that come with the home. Major first concern is the water heater that still rumbles and pops til this day after using hot water. [name removed] visit from plumbing solutions, they replaced the deteriorated anode rod. Second visit, the rep just spoke of doing another flush to remove sediment and noise will stop, but it hasn't. I'd just like to replace the entire unit instead of telling me how to temporarily help the issue. The outside gas meter wasn't installed properly. After four months from move in, I noticed the smell of gas and immediately informed ONG. I wasn't home during their visit, but they detected a leak from the threaded pipes. Gas bill was a lot lower after that repair. Minor dislikes such as seals around front and rear doors let in air/light. [name removed] floors are slightly coming up.

4.3
Verified Homeowner
Yukon, on Aug 07, 2021

Everything has been wonderful with Ideal Homes

4.2
Verified Homeowner