Homebuilder Ratings & Reviews

Ideal Homes Reviews

532 Homeowner Reviews Completed Oct 2023 - Apr 2025

Overall Satisfaction

4.5
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Community Satisfaction Ratings

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Blanchard, OK, on Apr 27, 2025

The people are great . [name removed], [name removed] and [name removed]

5.0
Verified Homeowner
Yukon, OK, on Apr 26, 2025

I love the smooth process in getting my loan approved.

4.9
Verified Homeowner
Yukon, OK, on Apr 20, 2025

The house was good at first but then I started seeing cracks in walls. My entire back patio is cracked where the slabs meet. The front patio has imperfections. There are cracks all over the house. There are gaps on the floors. Bathtub is cracked. The paint started chipping from the base boards in 5 months. It seemed like only 1 paint of coat was applied to the base boards. Paint is chipping from few other places like fireplace.

4.0
Verified Homeowner
Yukon, OK, on Apr 19, 2025

Experience was good!

4.9
Verified Homeowner
Yukon, OK, on Apr 19, 2025

Everything has been great, there has been a few small issues here and there but the Ideal team has handled them very well. The build quality has been excellent with only very minor things that are easy to fix.

4.8
Verified Homeowner
Stillwater, OK, on Apr 19, 2025

Follow-through on fixing issues in the first year has declined dramatically. I have been waiting for a cabinet door that was taken off for 5 months now.

2.4
Verified Homeowner
Stillwater, OK, on Apr 16, 2025

Some issues that have arose, such as fence wood splitting, doors don't close properly, etc.

4.0
Verified Homeowner
Yukon, OK, on Apr 11, 2025

Paint on cabinets, base boards, etc. chips and scratches easily. Garage door sticks and called and was asked if we lubricated it, I have and it still sticks and is noisy. Sent repair person out and I couldnt tell they did anything.

3.9
Verified Homeowner
Oklahoma City, OK, on Apr 10, 2025

The house we build was a spec home. Some things we would have thought are "normal", were not a part of the house. And, it is difficult to get some of them implemented. (i.e. additional island plug, or 3-way light switches.)

4.6
Verified Homeowner
Edmond, OK, on Apr 06, 2025

I enjoyed being checked up on throughout the process to make sure everything was going smoothly.

4.8
Verified Homeowner
Yukon, OK, on Apr 01, 2025

[Translated from VI] Warranty and after-sales policy

5.0
Verified Homeowner
Harrah, OK, on Apr 01, 2025

Glass panel on outside light fixture was missing. This was pointed out during walk-through and never fixed. We had a plumbing issue immediately after move in due to error with back water valve. Other than that we had an overall great experience and love our home.

4.8
Verified Homeowner
Edmond, OK, on Mar 31, 2025

I was satisfied with the communication and smooth process.

5.0
Verified Homeowner
Oklahoma City, OK, on Mar 26, 2025

I wish they would have power washed the outside of the home before move in. Plus there were some minor repairs and flaws that I think they should have caught and repaired before I moved in.

4.5
Verified Homeowner
Stillwater, OK, on Mar 26, 2025

Closing date changed and made it difficult for me to plan. I had to stay with a friend for a few weeks so that I had a place to stay. Other than that, the process of purchasing my home was quite enjoyable!

4.3
Verified Homeowner
Stillwater, OK, on Mar 19, 2025

Everyone was great to work with!

5.0
Verified Homeowner
Yukon, OK, on Mar 17, 2025

I loved everything about my purchase experience.

4.7
Verified Homeowner
Norman, OK, on Mar 17, 2025

Friendly, helpful staff and processes. Well-built home.

5.0
Verified Homeowner
Norman, OK, on Mar 16, 2025

The experience was excellent. They made you feel special and every step was very supportive and enjoyable. Highly recommend this community. Love. It!

5.0
Verified Homeowner
Yukon, OK, on Mar 14, 2025

When we were buying the house and first bought the house everything was excellent. However something broke down on coming back and finishing some things that were found during the walk through. That never happened. So we have some things that need to be taken care of and honestly we’ve been busy and haven’t pushed it but we still need to get it taken care of.

4.0
Verified Homeowner

Builder Profile

We save you money by innovating our own standard for energy efficiency that spans your entire home. We're the only builder in Oklahoma to guarantee our heating and cooling costs. If your usage exceeds our guarantee, we'll pay the difference. Our commitment to sustainability also extends into our communities where we continually innovate new ways to reduce our environmental impact.

We're recognized on a local and national level for being a builder with quality construction, cutting-edge technology, and our desire to push the envelope toward innovation and design. We provide our customers with the best homes in Oklahoma City, hands down

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.