Homebuilder Ratings & Reviews

Ideal Homes Reviews

542 Homeowner Reviews Completed Dec 2023 - Jun 2025

Overall Satisfaction

4.5
Customers' overall satisfaction
4.4
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Community Satisfaction Ratings

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Yukon, Ok, on Jun 20, 2025

When having trouble with the heater, I didn't have to contact the company directly. I contacted Ideal Homes and they took care of it

4.6
Verified Homeowner
Yukon, OK, on Jun 19, 2025

Loved the quality and extra space on the patio. Did not like feeling like we were put off or not as important as other buyers. Was disappointed we came n without a realtor to start and no credit toward purchase or other upgrade could be given

4.5
Verified Homeowner
Harrah, OK, on Jun 19, 2025

The customer service

5.0
Verified Homeowner
Yukon, OK, on Jun 19, 2025

I had a very good experience working with Ideal Homes and would highly recommend them to friends and family.

4.9
Verified Homeowner
Yukon, OK, on Jun 18, 2025

Experience with Ideal has been good so far.

4.9
Verified Homeowner
Oklahoma City, OK, on Jun 18, 2025

[name removed] the builder was great to work with, he would fix any of our concerns quickly. We really enjoyed working with him!

4.7
Verified Homeowner
Stillwater, OK, on Jun 17, 2025

I completely regretting purchasing this home and plan to sell as soon as I can. I should have recognized that a lack of communication during the build would extend through the life of warranties. It's been 10 months since I closed and there are still open items that have not been addressed. I see limited quality and follow through on commitments, it is all extremely disappointing.

1.8
Verified Homeowner
Oklahoma City, OK, on Jun 16, 2025

I love how little to mid level issues have came up…someone was always scheduled in a quick manner to take care of me.

4.7
Verified Homeowner
Guthrie, OK, on Jun 16, 2025

Liked that it was easy, but it was a simple cash sale. Didn’t like that the house had been built for a while, long enough for bugs to be in the recessed lighting, would have like for these to be cleaned. Furnace filters were dirty and had to be replaced at my cost and since I didn’t have a ladder I had to borrow one. Found some issues related to quality of work (back door frame doesn’t fit the door and the rain caused it to stick, which split the wood frame in three places. I am still waiting for that to be fixed. Also, no gutters along the sides of my house, causes problems during heavy rain—drains into my neighbor’s yard—he has gutters so I know it’s from my house.

3.1
Verified Homeowner
Yukon, OK, on Jun 14, 2025

Customer service

5.0
Verified Homeowner
Yukon, OK, on Jun 10, 2025

Quick responses. Friendly personnel.

4.9
Verified Homeowner
Oklahoma City, OK, on Jun 01, 2025

[name removed], [name removed], [name removed], [name removed]. All professionals, all great workers that seriously need a raise. They worked tirelessly, and even after completion they have still helped

4.9
Verified Homeowner
Norman, OK, on May 30, 2025

I really enjoyed the people I worked with on this process. We love our home. The quality is great. I recommend ideal to all of my clients

5.0
Verified Homeowner
Stillwater, OK, on May 24, 2025

I like how [name removed] go out his ways to help fixes minor issues. Always trying his hardest to come and help me understand what going on and how to handle minor issues.

3.0
Verified Homeowner
Stillwater, OK, on May 21, 2025

We've been in the house about 6 months now and still have unresolved issues. The grass in our back yard has never turned green and is dead. the rock drainage area next to our house is full of weeds and has never been mowed. I've told customer care a number of times about these remaining issues and nothing is being done. The ceiling in our living room had to be sanded and retextured twice to remove the visable sheetrock lines. This was a nightmare with all the dust from the sanding. Aslo, the texture and painting was horrible with many lumps and spots on the walls, cabinets and trim that had to be redone. It takes forever to get problems resolved. I'm not mentioning the bad concrete job on our garage floor because I'm sick and tired of complaining and it won't be taken care of anyway. Customer care will not tell us if and when the sod will be replaced is our yard and when the rock drainage area will be mowed and the weeds removed. Please get these remaining problems taken care of!

1.0
Verified Homeowner
Oklahoma City, OK, on May 21, 2025

[name removed] is so professional as well as other customer service warranty individuals

5.0
Verified Homeowner
Stillwater, OK, on May 19, 2025

So far, everything has been repaired or taken care of in a timely manner!

4.5
Verified Homeowner
Norman, OK, on May 19, 2025

Very good energy save

4.8
Verified Homeowner
Oklahoma City, OK, on May 16, 2025

The selling of our mortgage to a different bank

4.4
Verified Homeowner
Norman, OK, on May 14, 2025

I like that all of the Ideal homes personnel have been very courteous and professional during all of my interactions with them. They follow through with with whatever was agreed upon without issue.

4.9
Verified Homeowner

Builder Profile

Ideal Homes logo

We save you money by innovating our own standard for energy efficiency that spans your entire home. We're the only builder in Oklahoma to guarantee our heating and cooling costs. If your usage exceeds our guarantee, we'll pay the difference. Our commitment to sustainability also extends into our communities where we continually innovate new ways to reduce our environmental impact.

We're recognized on a local and national level for being a builder with quality construction, cutting-edge technology, and our desire to push the envelope toward innovation and design. We provide our customers with the best homes in Oklahoma City, hands down

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.