Homebuilder Ratings & Reviews

Ideal Homes Reviews

521 Homeowner Reviews Completed Apr 2024 - Oct 2025

Overall Satisfaction

4.4
Customers' overall satisfaction
4.4
Customers' willingness to refer our communities to their friends and family

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Community Satisfaction Ratings

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Stillwater, OK, on Oct 18, 2025

Good follow up

5.0
Verified Homeowner
Edmond, OK, on Oct 16, 2025

The most seamless house-buying experience.

4.9
Verified Homeowner
Yukon, OK, on Oct 14, 2025

The quality of the Ideal home itself and the focus on the Quality Customer Service from your employees and the timely follow up if and when there were issues. Thank you all!

5.0
Verified Homeowner
Washington, OK, on Oct 12, 2025

They are ready, willing and able to address any situation that comes up, whether legal or material in an expedited fashion. Great to work with them!

4.7
Verified Homeowner
Yukon, OK, on Oct 11, 2025

I appreciated the level of care and commitment they showed throughout the process.

4.9
Verified Homeowner
Oklahoma City, OK, on Oct 10, 2025

[name removed] is the best even after closing.

5.0
Verified Homeowner
Oklahoma City, OK, on Oct 08, 2025

Every representative was interested in helping us get into the home we wanted when we needed to. We appreciate that we were centered during the purchasing process. The office has also been readily available for any and all questions and concerns.

5.0
Verified Homeowner
Harrah, OK, on Oct 08, 2025

I like being able to call one person, actually speak to that person, and the issue is handled.

5.0
Verified Homeowner
Norman, OK, on Oct 05, 2025

The employees have been very friendly, helpful, and caring. Some of the things I asked to be repaired before I moved in wasn’t done.

4.8
Verified Homeowner
Edmond, OK, on Oct 05, 2025

Responsive representatives were awesome. We didn’t like the amount of turnover we had.

4.5
Verified Homeowner
Oklahoma City, OK, on Oct 03, 2025

Simple process, good quality

3.7
Verified Homeowner
Norman, OK, on Sep 26, 2025

[name removed] was very willing to show me all the different layouts and was responsive through the process. [name removed] was very personable during the blue tape walk through. Ideal Homes accommodated us wanting to live in the home early. However, they delayed fixing the blue tape issues, causing stress leading up to move in because they did not have all the repairs fixed and cleaned in time for the final walk through.

4.3
Verified Homeowner
Stillwater, OK, on Sep 25, 2025

Like- [name removed] does amazing jobs helping my family out with any types issue. She deserves a raise. Dislike- the cabinets around the house always rubbing back-and-forth when close. I already got it adjusted many times. The walk in shower in the master room. How there is a little gap on the frame by the wall that caused the water to touch the baseboard causing to rot/ chip the paint. The ventilator for the stove. After using a few times, it’s causing the whole cabinet on top of it to turned yellow from the grease.

4.0
Verified Homeowner
Stillwater, OK, on Sep 19, 2025

There’s a cabinet door the gets caught when closing and a spot in the kitchen flooring where a bit of grout is missing. Other than that everything has been good.

4.9
Verified Homeowner
Yukon, OK, on Sep 11, 2025

Like: Floor plan, Interior , Appliances , Insulation , HVAC system , Quality of doors and windows Dislike: Quality of concretes at patio and porch, Quality of trees and lawns. My main concern is that whole patio concrete is already severely cracked into four pieces within two months of key handover. We are much disappointed about it.

4.2
Verified Homeowner
Norman, OK, on Sep 10, 2025

This was my 3rd NEW home I’ve purchased from Ideal in the last 10 years, I did not feel like that was valued / recognized which was a disappointment.

3.5
Verified Homeowner
Yukon, OK, on Sep 09, 2025

My purchase was made easy by being a cash buyer.

4.8
Verified Homeowner
Stillwater, OK, on Sep 09, 2025

They have made it very easy and have addressed any issues I’ve had. My only concern has been the quality of the finishes when it has been presented as high end.

4.1
Verified Homeowner
Guthrie, OK, on Sep 09, 2025

The number of issues that needed to be corrected, basic things like the back door frame having been installed crookedly requiring multiple fixes, door into garage wouldn’t stay connected when shut, an out of plumb front porch column, etc, - other minor issues. All have now been addressed and resolved. I also have concerns about the number of rental properties and vacant homes in the neighborhood, yet you are still building new homes…in my mind, rental properties bring down the neighborhood and our property values as home owners.

3.3
Verified Homeowner
Oklahoma City, OK, on Sep 01, 2025

I have nothing negative to say. When I was having trouble with the Post Office because I still hadn't received mailbox keys, [name removed] personally drove me over to the Post Office to help me resolve the problem. He did this on HIS DAY OFF!!! He definitely went above and beyond this job responsibilities and I will forever be grateful!!!

5.0
Verified Homeowner

Builder Profile

Ideal Homes logo

We save you money by innovating our own standard for energy efficiency that spans your entire home. We're the only builder in Oklahoma to guarantee our heating and cooling costs. If your usage exceeds our guarantee, we'll pay the difference. Our commitment to sustainability also extends into our communities where we continually innovate new ways to reduce our environmental impact.

We're recognized on a local and national level for being a builder with quality construction, cutting-edge technology, and our desire to push the envelope toward innovation and design. We provide our customers with the best homes in Oklahoma City, hands down

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.