Homebuilder Ratings & Reviews

Ideal Homes Reviews

472 Homeowner Reviews Completed Dec 2024 - Jun 2026

Overall Satisfaction

4.4
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Edmond, OK, on Jun 19, 2026

[name removed] was great to work with, she was very responsive, friendly, and helped the entire process. Excellent sales and face of Ideal homes. [name removed] from Citywide mortgage was also excellent in getting the loan side of the experience completed.

4.5
Verified Homeowner
Norman, OK, on Jun 17, 2026

I love my home.

4.6
Verified Homeowner
Guthrie, OK, on Jun 15, 2026

Everyone was responsive to questions and easy to communicate with. Also, [name removed] was extremely knowledgeable at the walk through and thoroughly explained the after purchase process.

5.0
Verified Homeowner
Choctaw, OK, on Jun 14, 2026

Great service

5.0
Verified Homeowner
Stillwater, OK, on Jun 13, 2026

I liked the communication between me and Ideal Homes. I was able to know about the progress during the building of my home. The design experience was outstanding. Every single person with Ideal Homes has been professional, kind and understanding.

5.0
Verified Homeowner
Norman, OK, on Jun 13, 2026

Everything was absolutely perfect! I’m thankful for the house!

5.0
Verified Homeowner
Yukon, OK, on Jun 09, 2026

The thing we liked the most was how appreciated we felt as customers at move in.

4.9
Verified Homeowner
Yukon, OK, on Jun 07, 2026

Smooth transition

5.0
Verified Homeowner
Edmond, OK, on Jun 07, 2026

I liked how smooth the process was

5.0
Verified Homeowner
Stillwater, OK, on Jun 06, 2026

it was a pretty straight forward and easy process. The people I dealt with were reasonable, accessible accommodating and friendly. Nothing to dislike that I can think of

4.8
Verified Homeowner
Yukon, OK, on Jun 03, 2026

I got an exceptional price for what I bought the home for, especially for having a corner lot.

4.9
Verified Homeowner
Norman, OK, on Jun 01, 2026

They were always available for any questions, and also let us view our home (and other Ideal Homes) whenever we wanted to.

5.0
Verified Homeowner
Norman, OK, on Jun 01, 2026

Loved the daily communication with the people at Ideal, daily pictures of our new build, and the continued communication about our new home.

5.0
Verified Homeowner
Norman, OK , on May 31, 2026

We liked the people who we worked with at Ideal Homes.

4.6
Verified Homeowner
Norman, OK , on May 30, 2026

Your sales [name removed] is friendly and responsible. HOA fee is expensive.

4.5
Verified Homeowner
Guthrie, OK , on May 30, 2026

Ideal Homes has proven their integrity to my spouse and I through follow up after the sale. Wonderful experience. The follow up is wonderful. Attention to the customer is paramount.

5.0
Verified Homeowner
Washington, OK, on May 28, 2026

Easy to contact for issues

4.3
Verified Homeowner
Yukon, OK , on May 28, 2026

I mostly worked with the designer, contractor ([name removed] and [name removed], respectively) and financial teams. All of those folks were positive experiences. I reached out to the Ideal customer service by email a few months after closing and the response I received was less than helpful and not customer-service oriented. In addition to that, I've been somewhat surprised at the quality of the construction for a new build - big chunks missing in the concrete patios, having to have the kitchen smoke alarm moved to a new location, leftover trash in my attic, rebar and concrete chunks in the yard, paint chipping off all over the kitchen cabinetry and front door, the rails of a bathroom cabinet drawer already broke, ive had issues with the electric in front breakers, and more. And I've only lived here 5 months...

2.3
Verified Homeowner
Harrah, OK, on May 28, 2026

I really disliked cheli alluding to that if the buyer continues to bring up any issues they will terminate the contract. In legal terms it was called dealing in bad faith, retaliation, wrongful termination of contract or even coercion. Then proceeding to do just that. Had to speak with the president directly to have the issue addressed and fixed. Thank you Mr [name removed].

2.5
Verified Homeowner
Yukon, OK , on May 27, 2026

The warranty that was provided by Ideal is unbeatable. And the fact that they schedule follow-up appointments after you move in is amazing. It's hard to see how gutters flow without rain or how the AC works when it's snowing outside so it's nice that they check in as the seasons change and you use different features of your home.

4.4
Verified Homeowner

Builder Profile

We save you money by innovating our own standard for energy efficiency that spans your entire home. We're the only builder in Oklahoma to guarantee our heating and cooling costs. If your usage exceeds our guarantee, we'll pay the difference. Our commitment to sustainability also extends into our communities where we continually innovate new ways to reduce our environmental impact.

We're recognized on a local and national level for being a builder with quality construction, cutting-edge technology, and our desire to push the envelope toward innovation and design. We provide our customers with the best homes in Oklahoma City, hands down

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less