Homebuilder Ratings & Reviews

Ideal Homes Reviews

518 Homeowner Reviews Completed Mar 2024 - Sep 2025

Overall Satisfaction

4.4
Customers' overall satisfaction
4.4
Customers' willingness to refer our communities to their friends and family

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Community Satisfaction Ratings

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Yukon, OK, on Sep 11, 2025

Like: Floor plan, Interior , Appliances , Insulation , HVAC system , Quality of doors and windows Dislike: Quality of concretes at patio and porch, Quality of trees and lawns. My main concern is that whole patio concrete is already severely cracked into four pieces within two months of key handover. We are much disappointed about it.

4.2
Verified Homeowner
Norman, OK, on Sep 10, 2025

This was my 3rd NEW home I’ve purchased from Ideal in the last 10 years, I did not feel like that was valued / recognized which was a disappointment.

3.5
Verified Homeowner
Yukon, OK, on Sep 09, 2025

My purchase was made easy by being a cash buyer.

4.8
Verified Homeowner
Stillwater, OK, on Sep 09, 2025

They have made it very easy and have addressed any issues I’ve had. My only concern has been the quality of the finishes when it has been presented as high end.

4.1
Verified Homeowner
Guthrie, OK, on Sep 09, 2025

The number of issues that needed to be corrected, basic things like the back door frame having been installed crookedly requiring multiple fixes, door into garage wouldn’t stay connected when shut, an out of plumb front porch column, etc, - other minor issues. All have now been addressed and resolved. I also have concerns about the number of rental properties and vacant homes in the neighborhood, yet you are still building new homes…in my mind, rental properties bring down the neighborhood and our property values as home owners.

3.3
Verified Homeowner
Oklahoma City, OK, on Sep 01, 2025

I have nothing negative to say. When I was having trouble with the Post Office because I still hadn't received mailbox keys, [name removed] personally drove me over to the Post Office to help me resolve the problem. He did this on HIS DAY OFF!!! He definitely went above and beyond this job responsibilities and I will forever be grateful!!!

5.0
Verified Homeowner
Yukon, OK, on Aug 29, 2025

There were a number of detail items that should have been addressed in QC. I don’t like the cracks in the driveway/sidewalks on a new home we bought 5 months ago. Front porch two by four is sitting out and it was patched and that repair lasted less than two weeks.

4.5
Verified Homeowner
Yukon, OK, on Aug 27, 2025

Over all great house. Paint on inside wasn’t a 10. Had missed spots in the closets and spackle still visible. I don’t think it received a 2nd coat. I was already too far along in unpacking to have repainted. Also, there was no 30 60 90 day follow up inspections. It was too much for me to schedule those since I had moved from out of state. Too many other things to keep track of. When asking about 3rd phase starting, was very disappointed than there will be not be an other entrance. It’s extremely hard to get to the house when drop off and pick up are going on at the school. Safety as well. Hope that it never happens but should there be a wildfire or another disaster of some kind and both entrances/exits are blocked, we are in a heap of trouble!

4.1
Verified Homeowner
Oklahoma City, OK, on Aug 26, 2025

nothing at all

4.1
Verified Homeowner
Washington, OK, on Aug 24, 2025

No issues came up quick courteous service

5.0
Verified Homeowner
Edmond, OK, on Aug 24, 2025

I appreciate the open lines of communication with [name removed]!

4.9
Verified Homeowner
Norman, OK, on Aug 22, 2025

Easy and friendly buying experience. Had a few issues with the floor tile cracking in my bathroom, but it was retiled/fixed at no cost to me. Bathroom vanity still needs paint touch up from where the tile popped up and hit the wood vanity. Now I have a place in the laundry room where it looks like water got behind the sheetrock and made the paint melt/run. In the process of finding out what caused it and getting it fixed.

4.9
Verified Homeowner
Norman, OK, on Aug 21, 2025

Service for my home has been quickly resolved. Customer service has been excellent from the first step into a model home, picking the details, to turning the key in our new home.

4.8
Verified Homeowner
Stillwater, OK, on Aug 19, 2025

The customer service has been amazing. I've had a few very minor things that have needed to be addressed since moving in and they all go above and beyond to make sure the issues were fixed in a very timely manner.

5.0
Verified Homeowner
Stillwater, OK, on Aug 19, 2025

The condensation drain makes a lot of noise. It’s in my closet and you can hear it dripping pretty loudly throughout the living room, hallway, and kitchen. Also, the flower bed was not maintained well before I moved in and as a result, I have lost some plants. Otherwise, I am ecstatic about my purchase. The [name removed] family and my family have been friends for almost 45 years.

4.4
Verified Homeowner
Guthrie, OK, on Aug 18, 2025

They were there every step of the way! From [name removed] showing me the perfect lot, to [name removed] making sure the construction was perfect, to [name removed] making sure I picked the most beautiful features for the house. I truly could not be more pleased with the entire process! This is our second IDEAL home, and although I hope it's finally our forever home, if not, we would not hesitate to buy another IDEAL home!

4.6
Verified Homeowner
Yukon, OK, on Aug 09, 2025

It was just a smooth process from beginning to end and had a few things we wanted fixed they jumped right on it got it done for us

5.0
Verified Homeowner
Yukon, Ok, on Aug 08, 2025

Quality home and customer service is outstanding.

4.7
Verified Homeowner
Norman, OK, on Aug 06, 2025

great, quick and friendly/helpful responses to issues that need repair. staff is always agreeable and helpful.

5.0
Verified Homeowner
Edmond, OK, on Aug 05, 2025

Met expectations

5.0
Verified Homeowner

Builder Profile

Ideal Homes logo

We save you money by innovating our own standard for energy efficiency that spans your entire home. We're the only builder in Oklahoma to guarantee our heating and cooling costs. If your usage exceeds our guarantee, we'll pay the difference. Our commitment to sustainability also extends into our communities where we continually innovate new ways to reduce our environmental impact.

We're recognized on a local and national level for being a builder with quality construction, cutting-edge technology, and our desire to push the envelope toward innovation and design. We provide our customers with the best homes in Oklahoma City, hands down

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.