Homebuilder Ratings & Reviews

Ideal Homes Reviews

475 Homeowner Reviews Completed May 2025 - Nov 2026

Overall Satisfaction

4.4
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Yukon, OK , on Nov 08, 2026

Love the house. However, I feel like the process to get issues fixed should be easier.

3.1
Verified Homeowner
Guthrie, OK , on Nov 07, 2026

The [name removed] values shows through the Companies commitments and their employees. in my lifetime I have owned three new homes over the years , Other builders have never come close to the dedication of their employees and the commitment to work with homebuyers. Only one other thing it’s probably a very simple fix is to take my Deceased wife’s name off of this survey because she passed away March 30 of 2026 of metastatic breast cancer, we really were not in the home more than a couple weeks over the First three months that we lived in [name removed] majority of the time was in the hospital, every Weekend I would come home for clean clothes and my medication. I know the computer program picks lead name on the final documents , Its not a big thing, and there’s no way one person would know that. Just so you can correct the paperwork .I appreciate your interest in our satisfaction. I would just like you to know that my wife did (the best that she could ) did appreciate the new home. Thank you for your time.

4.9
Verified Homeowner
Edmond, OK, on Nov 06, 2026

They fix my pipe problem really quick

5.0
Verified Homeowner
Guthrie, OK, on Nov 06, 2026

I rated my over all experience as a 7 because I felt misled by my sales rep the first time I attempted to buy the property. The second go around, I had a great experience with everybody involved.. The house is awesome. We haven’t found any major flaws in construction or finish, we absolutely love the layout out, and while we’re next to a house under construction, you wouldn’t know it from inside the house.

4.4
Verified Homeowner
Stillwater, OK, on Nov 04, 2026

Friendly and reliable. Did what they said they would do. Quick to address a few minor issues discovered post closing.

5.0
Verified Homeowner
Guthrie, OK , on Nov 01, 2026

The relationship has been great from start to finish. We are glad that our paths crossed. Thank you God bless. The Bible and baked goods are appreciated. Love this home.

5.0
Verified Homeowner
Norman, OK, on Oct 31, 2026

The constant communication between [name removed] our Sales rep and [name removed] our contractor to ensure everything was moving along as planned! We were able to close 8 days before our original close date which was great! The entire process was great and we enjoyed our experience

4.9
Verified Homeowner
Yukon, OK , on Oct 29, 2026

The entire experience has been good

4.4
Verified Homeowner
Guthrie, OK, on Oct 29, 2026

All Ideal employees we interacted with genuinely seem to love the company and believe in the product.

4.6
Verified Homeowner
Yukon, OK , on Oct 28, 2026

It has been incredibly difficult to get people to come out and fix warranty issues. Our representative has been very inconsistent with how they interact with us

2.9
Verified Homeowner
Oklahoma City, OK, on Oct 27, 2026

[name removed] was so kind, patient, and helpful during my home search.

5.0
Verified Homeowner
Oklahoma City, OK, on Oct 25, 2026

At first I did not like my loan person because she never explained anything so after a few phone calls it worked out. I’ve asked twice to get my fan fixed and still no contact

4.9
Verified Homeowner
Choctaw, OK, on Oct 23, 2026

Everything about the home is great. My only dislike so far is that it seems sod was put on extremely weedy grass. I have been fighting stickers in the yard since I moved in. I understand this land had been a field for years prior. Im not even sure if there is anything realistic that could be done by Ideal. That said, it is my one dislike so far. That and the empty lot next to me constantly has weeds/overgrown grass. Everything else has been wonderful

5.0
Verified Homeowner
Norman, OK , on Oct 21, 2026

Lack of follow up on a warranty item.

4.4
Verified Homeowner
Edmond, OK, on Oct 21, 2026

Quick and fast customer service. Warranty requests promptly answered and fixed. Really nice and great people who work there. People who answer your calls and provide the service treat it as if they were taking care of their own homes.

5.0
Verified Homeowner
Oklahoma City, OK, on Oct 19, 2026

I purchased my home after it was built, so I was unable to request any changes. Thankfully, I don’t feel I need to! The home is beautiful and everyone I’ve met with Ideal has made me feel important and welcomed.

5.0
Verified Homeowner
Oklahoma City, OK, on Oct 16, 2026

The lack of customization such as paint color options or changing simple things. We fell in love with the model home design choices and by the time we got to design center nearly none of those options were available anymore and we were 3 months in feeling committed at that point to move forward. We were doing a custom and qualified to close, and felt it could have a little more weigh on us being able to have more choices for customizing. We’ve spent money after closing to get the home to what we love when we could have done that from the beginning.

4.8
Verified Homeowner
Yukon, OK, on Oct 14, 2026

Very custom house, great people to work with from beginning to end!

5.0
Verified Homeowner
Washington, OK, on Oct 13, 2026

No comment

4.1
Verified Homeowner
Yukon, OK, on Oct 07, 2026

I have a hard time reach out to customer care, and the wait time for someone to come fix issues with the house is long

2.8
Verified Homeowner

Builder Profile

We save you money by innovating our own standard for energy efficiency that spans your entire home. We're the only builder in Oklahoma to guarantee our heating and cooling costs. If your usage exceeds our guarantee, we'll pay the difference. Our commitment to sustainability also extends into our communities where we continually innovate new ways to reduce our environmental impact.

We're recognized on a local and national level for being a builder with quality construction, cutting-edge technology, and our desire to push the envelope toward innovation and design. We provide our customers with the best homes in Oklahoma City, hands down

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less