Homebuilder Ratings & Reviews

Ideal Homes Reviews

461 Homeowner Reviews Completed Mar 2025 - Sep 2026

Overall Satisfaction

4.4
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Yukon, OK, on Sep 09, 2026

I could not get shelves that I had on my previous home. My builder was switched partway through. I don’t feel discussions were as good as my first build was with the company. There are things like the bathroom light switch that make no sense as to why it is where it is

2.5
Verified Homeowner
Yukon, OK, on Sep 08, 2026

Their customer service has been AWESOME! They don’t mess around and get things done pronto.

5.0
Verified Homeowner
Oklahoma city, OK, on Sep 08, 2026

My realtor and I worked with [name removed] and the process was very easy. He showed us several homes and He was available with a quick response when I had questions.

4.9
Verified Homeowner
Mission Hills, OK, on Sep 07, 2026

The communication was great and the entire process was very smooth.

5.0
Verified Homeowner
Yukon, OK, on Sep 02, 2026

Mine was a particular event. Was swapping builders so I think there should be a better handoff/pass down between builders. BUT then there was conflicting info you guys didn’t hesitate to honor things so that meant a whole lot Also, I would’ve like a better cleaning of the house. To my knowledge there was more than one time the house was cleaned but when we moved in there was definitely a ton of dust ( around door frames, windows ), dried paint marks on the floor, and weird residue on the wood flooring (I thought a panel was messed up but it was just goo)

4.6
Verified Homeowner
Guthrie, OK, on Aug 31, 2026

Everyone was easy to deal with was great!

4.9
Verified Homeowner
Blanchard, OK, on Aug 30, 2026

This is our third ideal home. We love the quality and the assistance every step of the way, particularly [name removed] who has been our sales person all three times.

5.0
Verified Homeowner
Guthrie, OK, on Aug 30, 2026

[name removed] was amazing and made us feel comfortable while making the decision to purchase our home. She was very knowledgeable & patient. Also, [name removed] & [name removed] at Citywide went above & beyond to ensure an on time closing. I really appreciate the people involved in the process to help us get our amazing home

4.0
Verified Homeowner
Edmond, OK, on Aug 28, 2026

They really care about customer satisfaction, easy to work with. This is our 5th home purchase in our lifetime (we are in our 70’s) and Ideal is the best we have worked with.

5.0
Verified Homeowner
Oklahoma city, OK, on Aug 25, 2026

I really like the fact that the IdealHome team is professional and fast to respond, but I wish the house prices be little cheaper!

4.4
Verified Homeowner
Stillwater, OK, on Aug 24, 2026

They did not do all the repairs and replacements they had promised in the legally binding contract they agreed to following the home inspection. The quality of their appliances and bathroom fixtures is also disappointing.

2.0
Verified Homeowner
Edmond, OK, on Aug 16, 2026

I received a quick response to a couple of issues I had when I first moved in. The contractors Ideal uses are very professional

4.8
Verified Homeowner
Stillwater, OK, on Aug 15, 2026

Nothing

5.0
Verified Homeowner
Harrah, OK, on Aug 14, 2026

I loved that the owner’s wife left a Bible for us. What a nice touch!

4.8
Verified Homeowner
Yukon, OK, on Aug 14, 2026

It was super fast and very helpful process

5.0
Verified Homeowner
Yukon, OK, on Aug 07, 2026

Prior to move in, My house still had garbage and was not cleaned.

4.8
Verified Homeowner
Yukon, OK, on Aug 07, 2026

So far I have a very good experience overall. I’m thankful

5.0
Verified Homeowner
Stillwater, OK, on Aug 02, 2026

The purchase process was smooth and answered all my questions in a timely manner.

4.5
Verified Homeowner
Oklahoma City, OK, on Aug 01, 2026

What I liked most was the promptness and efficiency in which Ideal and their partner Lending Dreams worked to get my wife and I into a new home. Everyone we worked with was also incredibly friendly!

5.0
Verified Homeowner
Yukon, OK, on Jul 28, 2026

Love the home and how homely the community feels

5.0
Verified Homeowner

Builder Profile

We save you money by innovating our own standard for energy efficiency that spans your entire home. We're the only builder in Oklahoma to guarantee our heating and cooling costs. If your usage exceeds our guarantee, we'll pay the difference. Our commitment to sustainability also extends into our communities where we continually innovate new ways to reduce our environmental impact.

We're recognized on a local and national level for being a builder with quality construction, cutting-edge technology, and our desire to push the envelope toward innovation and design. We provide our customers with the best homes in Oklahoma City, hands down

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less