Homebuilder Ratings & Reviews

Ideal Homes Reviews

486 Homeowner Reviews Completed Aug 2024 - Feb 2026

Overall Satisfaction

4.4
Customers' overall satisfaction
4.4
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Community Satisfaction Ratings

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Norman, OK, on Feb 05, 2026

Open communication and they repair things that need it (not that I’ve had but one thing needing a repair.

5.0
Verified Homeowner
Yukon, OK, on Feb 04, 2026

Long lead times to fix minor issues.

4.2
Verified Homeowner
Choctaw, OK , on Feb 03, 2026

I liked the house features, fixtures and location. I disliked the windows on the garage door.

5.0
Verified Homeowner
Yukon, OK , on Jan 29, 2026

[name removed], my realtor, was great! Being military I had to buy site unseen, and he was always available to show off the home.

5.0
Verified Homeowner
Guthrie, OK , on Jan 28, 2026

We really appreciate [name removed]. This person was a shining star to my wife and [name removed] professional in all aspects of delivering a quality product with excellent people handling skills. We are so thankful for him.

5.0
Verified Homeowner
Norman, OK, on Jan 27, 2026

Very good experience! My first brand new home!!

5.0
Verified Homeowner
Norman, OK, on Jan 27, 2026

In the beginning, when dealing with the warranty team, they came off as unfriendly, unhelpful, and unjudgmental. I can't remember the exact name(s) because it's been multiple months, but hopefully that's no longer an issue.

3.4
Verified Homeowner
Norman, OK , on Jan 24, 2026

Very good staff who were very attentive and pleasant to work with. We have bought 4 new homes in the last 11 years and Ideals staff was by far the most supportive and very professional.

5.0
Verified Homeowner
Oklahoma City, OK , on Jan 18, 2026

Everything from the first contact with [name removed] was very smooth going. No pressure at all.

5.0
Verified Homeowner
Yukon, OK , on Jan 18, 2026

Responses from Ideal Homes was always in a timely manner. Never had to ask a question twice or reach back out which reduced so much stress!

4.8
Verified Homeowner
Yukon, OK, on Jan 16, 2026

I like the open space layout of the house. The only thing I don’t like is how thin the walls are and you can hear what’s happening in other rooms.

4.9
Verified Homeowner
Yukon, OK, on Jan 16, 2026

Friendly customer service

4.4
Verified Homeowner
Yukon, OK, on Jan 16, 2026

I liked the communication & Punctuality

4.7
Verified Homeowner
Edmond, OK, on Jan 16, 2026

Communication was great for standard updates but when help was needed or problems arose communication was worse. This statement sounds worse than it is though, overall I am happy with the communication but everything else went smoothly.

4.6
Verified Homeowner
Washington, OK, on Jan 11, 2026

A good smooth experience.

4.5
Verified Homeowner
Edmond, OK, on Jan 09, 2026

My experience has been great! I greatly appreciate the employees I worked with to get into this home. The quality of some of the paint jobs has been somewhat disappointing - especially the black paint that has already chipped and faded.

5.0
Verified Homeowner
Yukon, OK, on Jan 08, 2026

It was so easy! The whole process. House is gorgeous!

5.0
Verified Homeowner
Oklahoma City, OK, on Jan 08, 2026

All is really easy all the time have a great communication and the personal is amazing

5.0
Verified Homeowner
Norman, OK, on Jan 05, 2026

Fast response to my requests

4.8
Verified Homeowner
Yukon, OK, on Jan 05, 2026

I have had some issues arise since close such as cracking caulking in the kitchen when the temperatures changed and every issue was addressed quickly, professionally, and with amazing customer service. Absolutely impressed.

5.0
Verified Homeowner

Builder Profile

Ideal Homes logo

We save you money by innovating our own standard for energy efficiency that spans your entire home. We're the only builder in Oklahoma to guarantee our heating and cooling costs. If your usage exceeds our guarantee, we'll pay the difference. Our commitment to sustainability also extends into our communities where we continually innovate new ways to reduce our environmental impact.

We're recognized on a local and national level for being a builder with quality construction, cutting-edge technology, and our desire to push the envelope toward innovation and design. We provide our customers with the best homes in Oklahoma City, hands down

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.