Homebuilder Ratings & Reviews

Ideal Homes Reviews

501 Homeowner Reviews Completed Feb 2024 - Aug 2025

Overall Satisfaction

4.4
Customers' overall satisfaction
4.4
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Community Satisfaction Ratings

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Yukon, OK, on Aug 09, 2025

It was just a smooth process from beginning to end and had a few things we wanted fixed they jumped right on it got it done for us

5.0
Verified Homeowner
Yukon, Ok, on Aug 08, 2025

Quality home and customer service is outstanding.

4.7
Verified Homeowner
Norman, OK, on Aug 06, 2025

great, quick and friendly/helpful responses to issues that need repair. staff is always agreeable and helpful.

5.0
Verified Homeowner
Edmond, OK, on Aug 05, 2025

Met expectations

5.0
Verified Homeowner
Washington, OK, on Aug 05, 2025

Love the people that went over the house with us. I know at the end there was a bit of a rush to finish the house, so we could move in. But I feel like when you buy a new home it should perfect! It started a the mortgage co. they couldn't give us the keys to our new home due to tech. problems. Once we moved in we have had issues with; Aerobic system, sprinkler system, electrical, still waiting for someone to come out. A/C unit, coming out today and ants in the master bathroom - I have sprayed twice to try to get rid of them. Waited weeks to get our address pole - which I had to hang the numbers on the pole and still to this day we still don't have our address on the house?

4.0
Verified Homeowner
Edmond, OK, on Aug 05, 2025

I liked how easy it was to get in contact with people if I had any questions.

3.7
Verified Homeowner
Yukon, OK , on Aug 03, 2025

My experience with [name removed] [name removed] was amazing. I had all my questions answered, and [name removed], my loan officer, was very knowledgeable and helpful. She and the other staff members were very kind and respectful. The closing process was not stressful, which I appreciated. There were a couple of things addressed during the final walk-through that became difficult for the contractor to understand the importance of making sure the items of concern are handled before moving in. After further discussion, he did correct the issues.

5.0
Verified Homeowner
Yukon, OK, on Aug 01, 2025

Everything went pretty smooth, you were a little slow on doing final touch-ups so that I could inspect before signing but everything got done.

5.0
Verified Homeowner
Norman, OK, on Jul 29, 2025

Our customer service representative has been very quick to respond and take care of some issues that came up shortly after purchase.

5.0
Verified Homeowner
Yukon, OK, on Jul 12, 2025

We thought the pond water level would be higher, Customer experience was very good

5.0
Verified Homeowner
Stillwater, OK, on Jul 11, 2025

Subcontract work is sub-par. 80% of it was laughable at what they (Ideal Homes) expected us to accept.

2.9
Verified Homeowner
Stillwater, OK, on Jul 07, 2025

[name removed] is excellent!

5.0
Verified Homeowner
Guthrie, OK, on Jul 03, 2025

We feel like the quality of home we purchased is really good. The customer service is good too. We have our year inspection coming up and have several items to address and feel confident it will go well.

4.7
Verified Homeowner
Oklahoma City, OK, on Jul 02, 2025

The quality has decreased from the first Ideal home I purchased 20+ years ago in Dublin Bay OK. There was an entire window and frame left in my attic along with other trash. The home was not cleaned prior to us moving in as promised. The interior paint and paint job is mediocre at best. The pluming setup under the bathroom sinks is not very neat as it should be. The garage door came off the track after 3 months and then was extremely loud as it went up/down before it got fixed. The way the doors open in the bathrooms was not well thought out. It should have been a sliding door so you don't hit the person at the sink with the door when someone is in the bathroom or open outward. The dining room area is just awkwardly positioned and designed poorly. The guest/kids rooms are small and the doors don't go all the way to the floor. There is about a 2-3 inch gap so you have zero privacy. I feel as though whom ever did the inspection did not do a very effective job. I feel Ideal Homes QA did not ensure the home was built to the same quality like you all used too. My first home had none of these issues. Feel free to contact me for more details. I'm happy to provide additional constructive and construction critiques. Mr. [name removed] 405-923-2444 [name removed] [name removed] SE [name removed] ST OKC, OK

4.1
Verified Homeowner
Bixby, OK, on Jul 02, 2025

Several issues with my home that have been reported, slow to respond and the major issues have still not been addressed. Ideal Homes sold me on this community that would be completed with the same quality of homes, yet sold the rest of your lots to Capital has come in and put starter homes in the neighborhood which has decreased the value of my home. I thought I was buying in a nice neighborhood, not a neighborhood with several homes for lease. Very disappointed in what I was told versus what I have. Major issues need to be fixed ASAP

1.0
Verified Homeowner
Oklahoma City, OK, on Jun 30, 2025

The is a Fly problem this neighborhood. I believe it come the waste management facility near bye. I have trapped too many in just a few days.

4.9
Verified Homeowner
Yukon, OK, on Jun 29, 2025

There was an initial pest problem but they were quick to help us! Don’t know if it’s too soon to say but it seems like it’s been taken care of.

4.7
Verified Homeowner
Norman, OK, on Jun 28, 2025

I love the people we work with, from [name removed] and [name removed] to [name removed] and [name removed]

4.3
Verified Homeowner
Edmond, OK, on Jun 26, 2025

The quick and thorough resolution of issues before they became major stressors for my family, as it doesn’t take much to set her off, and she doesn’t like me that much anyway—that’s my mother in law, who lives with [name removed] and I.

4.4
Verified Homeowner
Edmond, OK, on Jun 26, 2025

I like my home.

4.8
Verified Homeowner

Builder Profile

Ideal Homes logo

We save you money by innovating our own standard for energy efficiency that spans your entire home. We're the only builder in Oklahoma to guarantee our heating and cooling costs. If your usage exceeds our guarantee, we'll pay the difference. Our commitment to sustainability also extends into our communities where we continually innovate new ways to reduce our environmental impact.

We're recognized on a local and national level for being a builder with quality construction, cutting-edge technology, and our desire to push the envelope toward innovation and design. We provide our customers with the best homes in Oklahoma City, hands down

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.