Homebuilder Ratings & Reviews

Ideal Homes Reviews

569 Homeowner Reviews Completed Jun 2023 - Dec 2024

Overall Satisfaction

4.5
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Community Satisfaction Ratings

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Blanchard, OK, on Dec 19, 2024

[name removed] was awesome! He kept in touch with me and answered all my questions. [name removed] and his team did an awesome job! [name removed] has also been helpful. I am so thankful that I was given the opportunity to make this purchase based on contingency. The home buying process has been great!

5.0
Verified Homeowner
Stillwater, OK, on Dec 19, 2024

I like the fact that anything that goes wrong within the first year is fixed by Ideal Homes.

4.7
Verified Homeowner
Oklahoma City, OK, on Dec 19, 2024

Smooth process and communication was flawless. RECOMMEND

5.0
Verified Homeowner
Washington, OK, on Dec 19, 2024

Process was good, great communication throughout the team with us, lending was a seamless process. HOA was unclear for our area but everything was settled by closing. Our follow up is in January where we have some minor things to repair at this time.

4.8
Verified Homeowner
Oklahoma City, OK, on Dec 17, 2024

The subcontractors used are not using quality materials or double checking their work. The Brewer Flooring have been AWFUL to work with. They do not respond to calls and have dragged out repairing our wooden floors to almost two months now and still have NOT fixed ANY of the issues. We have bought multiple new homes and never had these experiences. Moved in and a week later the plumbing backed up inside of the house because the men who built the house threw a rag into the system and broke off plastic. Makes me wonder how this house will last if these are the problems within the first 6 months! The igniter cable for the fireplace was completely broken off. They didn’t replace it. Just rigged it in place. I’m worried about a fire being caused by it or electrical shock! But nope, the subcontractors just want a quick and easy fix to their crappy quality work. First home we bought that didn’t have a welcome gift waiting on the kitchen counter like tumblers and coffee. I would not ever recommend Ideal Homes to any family or friend or for my next home purchase. In fact I would tell them the warranties are lies and the subcontractors make Ideal Homes look really bad but at the end of the day Ideal Homes chose these companies.

2.1
Verified Homeowner
Oklahoma City, OK, on Dec 01, 2024

The builder ([name removed]) kept us informed every step of the way.

4.9
Verified Homeowner
Yukon, OK, on Nov 30, 2024

All staff was personable, knowledgeable and performed as promsed. Workmanship generally adequate. Some materials were disappointing in quality.

4.3
Verified Homeowner
Edmond, OK, on Nov 30, 2024

I wasn’t impressed with the guest bathroom tile ,drywall,and grout issue it was repaired and improved …I pointed out if the guest bathroom wasn’t done properly shouldn’t we check the master bathroom no one seemed to hear my concern . It seems that pest mitigation around building sites and the pond are an issue for everyone…mice and black fly invasion.

3.9
Verified Homeowner
Edmond, OK, on Nov 24, 2024

Went above and beyond to accommodate us!

5.0
Verified Homeowner
Oklahoma City, OK, on Nov 23, 2024

Love my home and Ideal continues to take care of me. Thank you especially to [name removed] for being so helpful and available

5.0
Verified Homeowner
Norman, OK, on Nov 23, 2024

The floor in the hall bathroom cracked and had to pull up the tile and relay it 3 times and it’s still not perfect.

5.0
Verified Homeowner
Yukon, OK, on Nov 19, 2024

Everything has been great and whenever there is an issue someone from customer care comes out and fixes it.

5.0
Verified Homeowner
Stillwater, OK, on Nov 17, 2024

Everything was very smooth and explained thoroughly!

4.7
Verified Homeowner
Yukon, OK, on Nov 14, 2024

We have found some more issues with the house and we will let Ideal Homes know about the issues, so they can be resolved.

4.0
Verified Homeowner
Yukon, OK, on Nov 12, 2024

I liked the foundation warranty and everyone has been very nice and professional

4.6
Verified Homeowner
Blanchard, OK, on Nov 08, 2024

Every one is great

5.0
Verified Homeowner
Stillwater, OK, on Nov 05, 2024

Lots of cosmetic issues within the living quarters. 75% of the time the repairmen randomly show up at anytime on any given day. Cabinets are our main issue. We have photos (before and after) of what they expected us to accept as quality workmanship. At one point one person that represents Ideal Homes boldly stated, "We might not be the builder for you. We don't do custom building?" Customer builder? Heck all we were doing was trying to get the extra holes drilled in our cabinet drawers and cabinets fixed. We're still waiting (after 2 weeks) to get some blemishes out of our bathroom vanity skins. There's a lot more, and if you're interested in contacting us please call 913 707-3288 ([name removed]). -Thank you

3.7
Verified Homeowner
Blanchard, OK, on Nov 05, 2024

Very responsive and willing to have issues addressed.

4.0
Verified Homeowner
Yukon, OK, on Oct 31, 2024

Not a lot of communication. I had no idea where my home was in the building process then I randomly got a call saying I could close the next week. I didn’t feel prepared for closing time.

4.8
Verified Homeowner
Yukon, Ok, on Oct 30, 2024

I found the neighborhood on my own, but Ideal Homes was very easy to work with. Once I decided on the home I wanted to purchase, everyone kept me informed every step of the way. So far I’m really enjoying my new place!

4.9
Verified Homeowner

Builder Profile

Ideal Homes logo

We save you money by innovating our own standard for energy efficiency that spans your entire home. We're the only builder in Oklahoma to guarantee our heating and cooling costs. If your usage exceeds our guarantee, we'll pay the difference. Our commitment to sustainability also extends into our communities where we continually innovate new ways to reduce our environmental impact.

We're recognized on a local and national level for being a builder with quality construction, cutting-edge technology, and our desire to push the envelope toward innovation and design. We provide our customers with the best homes in Oklahoma City, hands down

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.