Homebuilder Ratings & Reviews

Ideal Homes Reviews

553 Homeowner Reviews Completed Dec 2023 - Jun 2025

Overall Satisfaction

4.5
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Community Satisfaction Ratings

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Norman, OK, on Jun 28, 2025

I love the people we work with, from [name removed] and [name removed] to [name removed] and [name removed]

4.3
Verified Homeowner
Edmond, OK, on Jun 26, 2025

The quick and thorough resolution of issues before they became major stressors for my family, as it doesn’t take much to set her off, and she doesn’t like me that much anyway—that’s my mother in law, who lives with [name removed] and I.

4.4
Verified Homeowner
Edmond, OK, on Jun 26, 2025

I like my home.

4.8
Verified Homeowner
Yukon, OK, on Jun 25, 2025

It was a very smooth process!

5.0
Verified Homeowner
Guthrie, OK, on Jun 24, 2025

They have not completed things that were signed off on before closing. That’s just the beginning. My drainage issue is ridiculous!!

2.3
Verified Homeowner
Norman, OK, on Jun 24, 2025

I have no dislikes

4.7
Verified Homeowner
Yukon, OK, on Jun 23, 2025

I appreciated the access I had to my project manager(s). I also felt very confident in my decision to choose Ideal with how they handled a large/costly mistake. Their promptness to resolve it was fantastic and I appreciated that they didn’t ask me to accept the mistake and get something else instead. They quickly got the new materials on order and had the mistake fixed very quickly.

4.7
Verified Homeowner
Norman, OK, on Jun 23, 2025

The entire Ideal team was involved and extremely well coordinated. I felt that I was purchasing from a long established company with an excellent reputation and with a 2 Year warranty! Basically, this builders process and focus on the customer made me feel very safe! This company is extremely well managed.

4.7
Verified Homeowner
Oklahoma City, OK, on Jun 23, 2025

Ideal Homes has done a good job of working with me to resolve any issues I have had with my new home. Although at times they can be slow to respond and on rare occasions not respond at all. However, overall they are easy to work with.

4.2
Verified Homeowner
Yukon, Ok, on Jun 20, 2025

When having trouble with the heater, I didn't have to contact the company directly. I contacted Ideal Homes and they took care of it

4.6
Verified Homeowner
Yukon, OK, on Jun 19, 2025

Loved the quality and extra space on the patio. Did not like feeling like we were put off or not as important as other buyers. Was disappointed we came n without a realtor to start and no credit toward purchase or other upgrade could be given

4.5
Verified Homeowner
Harrah, OK, on Jun 19, 2025

The customer service

5.0
Verified Homeowner
Yukon, OK, on Jun 19, 2025

I had a very good experience working with Ideal Homes and would highly recommend them to friends and family.

4.9
Verified Homeowner
Yukon, OK, on Jun 18, 2025

Experience with Ideal has been good so far.

4.9
Verified Homeowner
Oklahoma City, OK, on Jun 18, 2025

[name removed] the builder was great to work with, he would fix any of our concerns quickly. We really enjoyed working with him!

4.7
Verified Homeowner
Stillwater, OK, on Jun 17, 2025

I completely regretting purchasing this home and plan to sell as soon as I can. I should have recognized that a lack of communication during the build would extend through the life of warranties. It's been 10 months since I closed and there are still open items that have not been addressed. I see limited quality and follow through on commitments, it is all extremely disappointing.

1.8
Verified Homeowner
Oklahoma City, OK, on Jun 16, 2025

I love how little to mid level issues have came up…someone was always scheduled in a quick manner to take care of me.

4.7
Verified Homeowner
Guthrie, OK, on Jun 16, 2025

Liked that it was easy, but it was a simple cash sale. Didn’t like that the house had been built for a while, long enough for bugs to be in the recessed lighting, would have like for these to be cleaned. Furnace filters were dirty and had to be replaced at my cost and since I didn’t have a ladder I had to borrow one. Found some issues related to quality of work (back door frame doesn’t fit the door and the rain caused it to stick, which split the wood frame in three places. I am still waiting for that to be fixed. Also, no gutters along the sides of my house, causes problems during heavy rain—drains into my neighbor’s yard—he has gutters so I know it’s from my house.

3.1
Verified Homeowner
Yukon, OK, on Jun 14, 2025

Customer service

5.0
Verified Homeowner
Yukon, OK, on Jun 10, 2025

Quick responses. Friendly personnel.

4.9
Verified Homeowner

Builder Profile

Ideal Homes logo

We save you money by innovating our own standard for energy efficiency that spans your entire home. We're the only builder in Oklahoma to guarantee our heating and cooling costs. If your usage exceeds our guarantee, we'll pay the difference. Our commitment to sustainability also extends into our communities where we continually innovate new ways to reduce our environmental impact.

We're recognized on a local and national level for being a builder with quality construction, cutting-edge technology, and our desire to push the envelope toward innovation and design. We provide our customers with the best homes in Oklahoma City, hands down

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.