Homebuilder Ratings & Reviews

Ideal Homes Reviews

522 Homeowner Reviews Completed Dec 2023 - Jun 2025

Overall Satisfaction

4.5
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Community Satisfaction Ratings

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Oklahoma City, OK, on Jun 01, 2025

[name removed], [name removed], [name removed], [name removed]. All professionals, all great workers that seriously need a raise. They worked tirelessly, and even after completion they have still helped

4.9
Verified Homeowner
Norman, OK, on May 30, 2025

I really enjoyed the people I worked with on this process. We love our home. The quality is great. I recommend ideal to all of my clients

5.0
Verified Homeowner
Stillwater, OK, on May 24, 2025

I like how [name removed] go out his ways to help fixes minor issues. Always trying his hardest to come and help me understand what going on and how to handle minor issues.

3.0
Verified Homeowner
Stillwater, OK, on May 21, 2025

We've been in the house about 6 months now and still have unresolved issues. The grass in our back yard has never turned green and is dead. the rock drainage area next to our house is full of weeds and has never been mowed. I've told customer care a number of times about these remaining issues and nothing is being done. The ceiling in our living room had to be sanded and retextured twice to remove the visable sheetrock lines. This was a nightmare with all the dust from the sanding. Aslo, the texture and painting was horrible with many lumps and spots on the walls, cabinets and trim that had to be redone. It takes forever to get problems resolved. I'm not mentioning the bad concrete job on our garage floor because I'm sick and tired of complaining and it won't be taken care of anyway. Customer care will not tell us if and when the sod will be replaced is our yard and when the rock drainage area will be mowed and the weeds removed. Please get these remaining problems taken care of!

1.0
Verified Homeowner
Oklahoma City, OK, on May 21, 2025

[name removed] is so professional as well as other customer service warranty individuals

5.0
Verified Homeowner
Stillwater, OK, on May 19, 2025

So far, everything has been repaired or taken care of in a timely manner!

4.5
Verified Homeowner
Norman, OK, on May 19, 2025

Very good energy save

4.8
Verified Homeowner
Oklahoma City, OK, on May 16, 2025

The selling of our mortgage to a different bank

4.4
Verified Homeowner
Norman, OK, on May 14, 2025

I like that all of the Ideal homes personnel have been very courteous and professional during all of my interactions with them. They follow through with with whatever was agreed upon without issue.

4.9
Verified Homeowner
Yukon, OK, on May 14, 2025

It was hard to get people to call you back. There are items still not repaired. We were told that they would be repaired at a later date.

3.4
Verified Homeowner
Guthrie, OK, on May 10, 2025

Anytime I had an issue, their response was amazingly quick

5.0
Verified Homeowner
Yukon, OK, on May 09, 2025

The agent

3.9
Verified Homeowner
Harrah, OK, on May 07, 2025

Every single part was excellent! Especially, accommodating all of our requests prior to move in. Very thankful for all of your efforts.

5.0
Verified Homeowner
Washington, OK, on May 04, 2025

Any issues are corrected in days!

5.0
Verified Homeowner
Blanchard, OK, on May 02, 2025

I like having an HOA, but wish it was better. I enjoyed our 1 year warranty, looking forward to fixing the issues within the home. I wish there were better sidewalks, as in that walked the entire neighborhood. I loved having 15k your way. I enjoy our person who does home inspections to make sure we love the home!

3.8
Verified Homeowner
Yukon, OK, on Apr 30, 2025

I had been told about some features that would be included in the house at price. Later I had pointed out and asked about said features when at my design studio appointment. I was told that they were not included anymore, even though those features were made out to be big selling points.

3.5
Verified Homeowner
Yukon, OK, on Apr 30, 2025

We signed a lease based on the estimated build time that was given to us, but you all finished 3 months early, so we had to pay double rent/mortgage for May. The tightened timeline was not brought to our attention till WE shared concerns about the speed of the build around January. We got a few build updates from our previous project manager, but he never mentioned the build going faster than originally anticipated or a pushed up closing/move in date. We had to initiate that conservation.

4.2
Verified Homeowner
Norman, OK, on Apr 29, 2025

Seem to want to fix things that come up. Overall satisfied with Ideal Homes.

5.0
Verified Homeowner
Blanchard, OK, on Apr 27, 2025

The people are great . [name removed], [name removed] and [name removed]

5.0
Verified Homeowner
Yukon, OK, on Apr 26, 2025

I love the smooth process in getting my loan approved.

4.9
Verified Homeowner

Builder Profile

Ideal Homes logo

We save you money by innovating our own standard for energy efficiency that spans your entire home. We're the only builder in Oklahoma to guarantee our heating and cooling costs. If your usage exceeds our guarantee, we'll pay the difference. Our commitment to sustainability also extends into our communities where we continually innovate new ways to reduce our environmental impact.

We're recognized on a local and national level for being a builder with quality construction, cutting-edge technology, and our desire to push the envelope toward innovation and design. We provide our customers with the best homes in Oklahoma City, hands down

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.