Homebuilder Ratings & Reviews

Ideal Homes Reviews

436 Homeowner Reviews Completed Nov 2024 - May 2026

Overall Satisfaction

4.3
Customers' overall satisfaction
4.4
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Yukon, OK, on Apr 28, 2026

I like the location. I dislike that I don’t know what HOA does here at Bison Creek. There was also issues identified with my home that still have not been fixed.

3.3
Verified Homeowner
Stillwater, OK, on Apr 28, 2026

Felt cared for, very responsive customer service

4.7
Verified Homeowner
Guthrie, OK, on Apr 27, 2026

Everyone is professional and reliable. If I have a question or need, doesn't matter who I speak with, my concerns are always addressed quickly.

4.7
Verified Homeowner
Edmond, OK, on Apr 23, 2026

Ease of dealing with customer service and customer care

5.0
Verified Homeowner
Yukon, OK , on Apr 19, 2026

My experience with Ideal Homes was excellent! There are no overall dislikes.

5.0
Verified Homeowner
Choctaw, OK, on Apr 18, 2026

High quality

5.0
Verified Homeowner
Edmond, OK, on Apr 13, 2026

it has been great

5.0
Verified Homeowner
Oklahoma City, OK, on Apr 04, 2026

worked great with mark. most problems were taken care of.some problems rae still an issue. completely dissatified with the sod that we got|/// absolutely full of weeds//// bad job of laying it, out of the 3 homes we have bought from Ideal / we love the view/, the house is what we wanted.

4.2
Verified Homeowner
Oklahoma City, OK, on Mar 26, 2026

Absolutely happy with Ideal home company

5.0
Verified Homeowner
Oklahoma City, OK, on Mar 26, 2026

my husband not trusting the process and [name removed], but this is not on Ideal Homes. I tried to keep him under control. LOL

5.0
Verified Homeowner
Yukon, OK, on Mar 18, 2026

I like how easy the process was and how organized it all was. I dislike a few things I've noticed after moving in. Some materials used were damaged prior to install and were still installed. Some paint spots were left on the laminate floor after move-in.

4.5
Verified Homeowner
Edmond, OK, on Mar 16, 2026

My issue hasn't been with Ideal Homes directly, however getting a response / approval from the HOA has been XXXXX bersome. They haven't given clear direction of what would be approved and have been slow to respond.

4.7
Verified Homeowner
Stillwater, OK, on Mar 11, 2026

Simple- they did what they told me they would do. They backed up what they sold me on...

5.0
Verified Homeowner
Yukon, OK, on Feb 27, 2026

Not a fun experience dealing with getting 3 customer reps within 1 year. Service got dragged out and they skipped on fixing issues due to logistics

1.6
Verified Homeowner
Norman, OK, on Feb 26, 2026

Well designed home

4.9
Verified Homeowner
Stillwater, OK, on Feb 25, 2026

Overall I like the Neighbourhood and customer service. Very efficient and friendly. Shout out to [name removed]. She always friendly and ready to get any issues resolved in a timely manner. Thank you

4.6
Verified Homeowner
Guthrie, OK, on Feb 24, 2026

They responded quickly and met any needs that arose

5.0
Verified Homeowner
Edmond, OK, on Feb 14, 2026

The ease of process

4.7
Verified Homeowner
Norman, OK, on Feb 05, 2026

Open communication and they repair things that need it (not that I’ve had but one thing needing a repair.

5.0
Verified Homeowner
Yukon, OK, on Feb 04, 2026

Long lead times to fix minor issues.

4.2
Verified Homeowner

Builder Profile

We save you money by innovating our own standard for energy efficiency that spans your entire home. We're the only builder in Oklahoma to guarantee our heating and cooling costs. If your usage exceeds our guarantee, we'll pay the difference. Our commitment to sustainability also extends into our communities where we continually innovate new ways to reduce our environmental impact.

We're recognized on a local and national level for being a builder with quality construction, cutting-edge technology, and our desire to push the envelope toward innovation and design. We provide our customers with the best homes in Oklahoma City, hands down

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less