Top Homebuilder Ratings & Reviews

Ideal Homes

Native Plains

27 Homeowner Reviews Completed Feb 2023 - Jul 2024

Overall Satisfaction

4.4
Customers' overall satisfaction
4.4
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.8

Home Personalization Experience

4.4

Construction Experience

4.8

Customer Care Experience

4.7

Home Readiness

4.3

Installation & Workmanship

4.7

Community Profile

With a quiet country feel, you'll be able to enjoy long walks on the trails, fishing from the dock of the stocked pond, and family time at the playground. Native Plains offers all of this in a location that is a quick drive to I-35 and just minutes to downtown Oklahoma City. Every home in this charming community not only looks unique, but also exceeds a 5 Star Energy Efficiency Rating! Oklahoma City's arts and culture is well known and highly rated. The Museum of Art, numerous theaters, Science Museum Oklahoma, Myriad Botanical Garden, and Oklahoma City Zoo are among the best in the nation, and OKC is home to America's only Museum of Osteology. 

Our state capital Oklahoma City is a regional power center of government and energy exploration and ranked 8 on Forbes' Best Places for Business and Careers. Also ranked by Forbes as the most "recession-proof city in America", there are numerous large privately owned companies and a variety of fields available for employment. We are proud to offer other new home communities in Oklahoma City and the Moore area, including Featherstone and Abbot Lake.



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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Oklahoma City, on Jan 13, 2024

I LOVE my Ideal Home!

5.0
Verified Homeowner
Oklahoma City, on Mar 26, 2024

Minor details in paint, build quality is there but finishing touches need more attention.

3.9
Verified Homeowner
Oklahoma City, OK, on Apr 14, 2024

Very limited options for upgrades, everyone was very professional, house was a mess when moved in horrible cleaning people used was very disappointing

4.1
Verified Homeowner
Oklahoma City, on Nov 03, 2023

We absolutely LOVE [name removed], [name removed] and all the service vendors that came to our home to complete repairs.

5.0
Verified Homeowner
Oklahoma City, on Mar 07, 2024

i am still waiting for my concrete work... a ticket was opened in November for procrete and it was closed in February... a new ticket was open on February 20th... I've been awaiting a phone call to set up the appointment.. the office was supposed to reach out to the vendor and let me know

3.2
Verified Homeowner
Oklahoma City, OK, on Apr 09, 2024

The purchase was completed in a timely manner

4.9
Verified Homeowner
Oklahoma City, on May 03, 2023

All items still are not completed.

4.8
Verified Homeowner
Oklahoma City, OK, on Jul 31, 2023

Pre inspection was nice and easy. Some of the punch list felt rushed.

4.7
Verified Homeowner
Oklahoma City, on Oct 22, 2023

My ac unit still needs fixed… they replaced the recall condenser with another recalled condenser so it still makes noise… The hot water heater also had a part that was on recall causing me not to have hot water for a week… The garage door fell on me and had to be fixed luckily my kids weren’t outside… My upstairs ac didn’t work for the first 2 weeks I lived here during the summer… One of my cabinet doors isn’t the same size as the other and still hasn’t been fixed… And there were some dings/dents on the door frame/dry wall that was supposed to be fixed before I moved in which wasn’t… [name removed] assured me that they would come and fix it… it’s been 6 months and still not fixed. 2/3 toilets weren’t working when I moved in for the first 3 weeks…. The bathtub still has cracks along the sides amongst other plumbing complaints I had/have

3.2
Verified Homeowner
Okc, on Apr 08, 2023

We are currently having some quality issues that we are working through with Ideal Homes. Although, this home meets our current needs, we are starting to have concerns as the builder's warranty approaches expiration.

4.6
Verified Homeowner
Oklahoma City, OK, on Jul 21, 2023

There are still lots of pick up items that haven't done before we moved in. The workmanship quality is not as expected with the price we paid for the house

4.5
Verified Homeowner
Oklahoma City, on Sep 21, 2023

We could not be any happier. All of our issues were quickly resolved!

5.0
Verified Homeowner
Okc, on Feb 17, 2023

I satisfied with customer service when I call

4.5
Verified Homeowner
Oklahoma City, OK, on Jun 24, 2023

I loved every single moment. I think my excitement was contagious as everyone involved had the same energy from start to finish.

5.0
Verified Homeowner
Oklahoma City, on Jun 28, 2023

I have been waiting for 5 months to have my concrete resurficed. Everything else I love. [name removed] has been great.

4.3
Verified Homeowner
Okc, on Jan 14, 2022

I like how fast I got a response from the tech [name removed] was really nice. Dislike that I find issues with the house and told it’s the builders rushing

3.5
Verified Homeowner
Oklahoma City, on Dec 12, 2022

We are still having issues about the subs coming around to finish the job.

3.7
Verified Homeowner
Oklahoma City, OK, on May 20, 2023

Nothing comes to mind.

4.8
Verified Homeowner
Okc, on Nov 18, 2021

Fit and finish not high standard. [name removed] clean when moved in. House not ready. Lots of overspray on doors and trim. Various things not correct. No communication during building process.

4.0
Verified Homeowner
Oklahoma City, OK, on Aug 29, 2022

The smell some of it had hokes

4.0
Verified Homeowner
Okc, on Sep 17, 2022

The lawn in the back yard they dead but Ideal home is not guaranty

5.0
Verified Homeowner
Okc, on Oct 13, 2021

Trim job and paint job is terrible. It takes a long time to get repairs completed

3.7
Verified Homeowner
Oklahoma City, OK, on Aug 13, 2022

The move in date moved more than 3 times was very hard on us. Ton get into the house we had to agree to complete the house while we are in it.

3.8
Verified Homeowner
Okc, on Sep 03, 2022

Everything

5.0
Verified Homeowner
Okc, on Sep 21, 2021

There were not as many options as I would have liked to personalize the home and communication would be lacking at times.

4.2
Verified Homeowner
Okc, on Feb 21, 2022

All is good, great warranty service. Keep up the good work. Thank you!

5.0
Verified Homeowner
Okc, OK, on May 24, 2022

I like my house and I have no problem with

4.9
Verified Homeowner
Okc, on Jul 28, 2021

No heat in the garage to protect the water heater

5.0
Verified Homeowner
Okc, on Oct 09, 2021

Customer Care service has been amazing!!

4.3
Verified Homeowner
Okc, OK, on May 21, 2022

I loved that the builder sent me an email every Friday to tell me progress made that week and what was scheduled to be done next week. Talking with the builder each week was extremely helpful. The experience with the sales person was fine in the beginning including the picking of the lot and signing the contract as it all was done by email and Facetime. I request the salesperson to send me a picture of the progress of the home build but he never sent one single picture to me. It was difficult for me being in Florida and having the home built in [name removed] City. When Ideal Homes changed to have the sales staff do the Friday updates it was crazy. The salesperson had to call the builder to get the information to pass on. The builder was not saving time by telling salesperson to then tell me. The procedure needs to be re-evaluated.

4.5
Verified Homeowner
Okc, on Jun 08, 2021

I liked the whole process of our home purchase.

4.3
Verified Homeowner
Okc, on Oct 08, 2021

Flooring was defective from the walk through and still hasn’t ( but will even if it takes a lawyer) been resolved. 5 months later and still missing screens for windows.

1.6
Verified Homeowner
Okc, OK, on Apr 30, 2022

Seems like the house was rushed to completion. A few things ignored or missing, but we where assured they'll be taken care of.

4.4
Verified Homeowner
Okc, on May 27, 2021

Customer service is on point. They are very accommodating and render service promptly.

4.3
Verified Homeowner
Okc, on Oct 02, 2021

Loved everything

5.0
Verified Homeowner
Okc, OK, on Apr 15, 2022

We really like [name removed] from the design center and [name removed]. They were great. Our house wasn’t ready for move in when it was supposed to be and we moved from Germany so that was an issue. We are still currently waiting for things to be finished, ie landscaping and microwave, even though we’ve been in the house for a month. Overall love the house.

4.3
Verified Homeowner
Okc, on Oct 01, 2021

We were missing the screens on the windows. Vendor reached out to me one time and I have not heard back since. Other than that, everything else has been excellent.

3.9
Verified Homeowner
Okc, OK, on Mar 16, 2022

The communication process. I was talked to by [name removed] [name removed] about the home than I was Ideal.

4.3
Verified Homeowner
Okc, on Jul 28, 2021

Where to begin…We have waited for 5 months for our bathroom door to be replaced. It is a double door and the style is mismatched. We had to report this issue multiple times before the door was ordered. [name removed] came out to replace it and it was the WRONG SWING!! We are currently in limbo as to where we are in the process of getting an additional replacement. We have a missing shelf in our upper kitchen cabinet that we were told was waiting at the design center, but no one seems to know anything about it. We have nail holes in our cabinet above our washer and dryer that were reported on the original punch list yet to be repaired. We have several areas of tile in our living room and kitchen missing large portions of grout. We have to go through several contact channels just to get a phone call back about warranty work. We often leave voicemails without getting a return call. We purchased a home 10 years ago with Ideal. We never had any issues getting someone to help us. We loved this home and the quality of it so much we chose to build a custom home when we were ready for an upgrade. I feel this is a completely different company and I’m truly disappointed. We throughly enjoyed the design process and [name removed] was amazing. [name removed] was always gracious when asked to look at the house during construction. There was zero communication on possible construction end dates even through several construction delays. Ultimately this left us with our home sold and we were essentially homeless during the severe snowstorm and winter weather in February for 2 weeks. Our lender was blaming ideal and ideal was blaming our lender. Our only option given to us was to walk away from our contract. I truly felt this company didn’t care our family of 4 with 3 dogs was displaced during such a critical time.

0.5
Verified Homeowner
Okc, OK, on Feb 22, 2022

Very flexible to my timetable and responsive to every request, however minor. Always friendly, courteous and professional.

5.0
Verified Homeowner
Okc, on Jun 17, 2021

No follow up after warranty work requested. Long wait times for acknowledgment of warranty requests. Lack of communication doing warranty work inquiries.

3.8
Verified Homeowner
Okc, OK, on Feb 15, 2022

[name removed], [name removed], and [name removed] are absolutely wonderful.

4.8
Verified Homeowner
Okc, on Mar 27, 2021

Great

5.0
Verified Homeowner
Okc, OK, on Nov 23, 2021

There are some minor things that need to be fixed for our home build but they will be addressed during our 60 day walk through. Overall, I have had an amazing experience building with Ideal Homes and have been recommending this builder to all of my friends and family. During the process, I really felt like the Ideal Homes staff were extremely caring and possessed outstanding attention to detail.I love my IdealHomes home! :)

4.9
Verified Homeowner
Okc, on Jan 13, 2021

No complaints. Everything has been great to this point.

4.9
Verified Homeowner
Okc, OK, on Jul 10, 2021

Quality doesn’t equal price

4.4
Verified Homeowner
Okc, on Jan 08, 2021

I like that customer service calls me back quickly and they were able to talk me through a few small issues. So far they have been awesome.

4.5
Verified Homeowner
Okc, OK, on Jun 14, 2021

Lack of attention to detail in the home and the leveling of the lot before the landscaping is probably the worst I have ever seen. The sod is almost all weeds. [name removed] just on my house, but I have seen on others where the exterior fixtures are installed before the siding is painted. This means when I upgraded my exterior lighting I had to paint the siding before hanging new lights. We have to recessed cubbies, one on each side of our fireplace. One is 6” wider than the other. The windows in our bedroom, one is almost an inch higher than the other. Our wood floor looks awful in several areas. The paint job is awful.

3.3
Verified Homeowner
Okc, OK, on May 13, 2021

Smooth & accommodating process

5.0
Verified Homeowner
Okc, OK, on Apr 22, 2021

The quality of craftsmanship, we had to tell the project manager about things that were wrong several times if we didn’t come by the house things would of never been caught. We have been in our house for over a month and we still have things that need to still be done that should of been done before closing. They never told us about an alarm system company they just left a wire sticking out the wall then when I found out who was the alarm company that worked with ideal home’s came they stated they don’t even use wires. So we had to patch the hole and push the wire in the wall. Our cabinets are all messed up. There is dings and separation with the kitchen cabinets and when we did our walk thru they said oh I am sorry we can’t fix those. Paint on the exterior house was never finished, our sod for our yard was laid during the winter storm we had so most of it is dead and not growing.

3.6
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Oklahoma City, OK, on Apr 14, 2024

Very limited options for upgrades, everyone was very professional, house was a mess when moved in horrible cleaning people used was very disappointing

4.1
Verified Homeowner
Oklahoma City, OK, on Apr 09, 2024

The purchase was completed in a timely manner

4.9
Verified Homeowner
Oklahoma City, OK, on Jul 31, 2023

Pre inspection was nice and easy. Some of the punch list felt rushed.

4.7
Verified Homeowner
Oklahoma City, OK, on Jul 21, 2023

There are still lots of pick up items that haven't done before we moved in. The workmanship quality is not as expected with the price we paid for the house

4.5
Verified Homeowner
Oklahoma City, OK, on Jun 24, 2023

I loved every single moment. I think my excitement was contagious as everyone involved had the same energy from start to finish.

5.0
Verified Homeowner
Oklahoma City, OK, on May 20, 2023

Nothing comes to mind.

4.8
Verified Homeowner
Oklahoma City, OK, on Aug 29, 2022

The smell some of it had hokes

4.0
Verified Homeowner
Oklahoma City, OK, on Aug 13, 2022

The move in date moved more than 3 times was very hard on us. Ton get into the house we had to agree to complete the house while we are in it.

3.8
Verified Homeowner
Okc, OK, on May 24, 2022

I like my house and I have no problem with

4.9
Verified Homeowner
Okc, OK, on May 21, 2022

I loved that the builder sent me an email every Friday to tell me progress made that week and what was scheduled to be done next week. Talking with the builder each week was extremely helpful. The experience with the sales person was fine in the beginning including the picking of the lot and signing the contract as it all was done by email and Facetime. I request the salesperson to send me a picture of the progress of the home build but he never sent one single picture to me. It was difficult for me being in Florida and having the home built in [name removed] City. When Ideal Homes changed to have the sales staff do the Friday updates it was crazy. The salesperson had to call the builder to get the information to pass on. The builder was not saving time by telling salesperson to then tell me. The procedure needs to be re-evaluated.

4.5
Verified Homeowner
Okc, OK, on Apr 30, 2022

Seems like the house was rushed to completion. A few things ignored or missing, but we where assured they'll be taken care of.

4.4
Verified Homeowner
Okc, OK, on Apr 15, 2022

We really like [name removed] from the design center and [name removed]. They were great. Our house wasn’t ready for move in when it was supposed to be and we moved from Germany so that was an issue. We are still currently waiting for things to be finished, ie landscaping and microwave, even though we’ve been in the house for a month. Overall love the house.

4.3
Verified Homeowner
Okc, OK, on Mar 16, 2022

The communication process. I was talked to by [name removed] [name removed] about the home than I was Ideal.

4.3
Verified Homeowner
Okc, OK, on Feb 22, 2022

Very flexible to my timetable and responsive to every request, however minor. Always friendly, courteous and professional.

5.0
Verified Homeowner
Okc, OK, on Feb 15, 2022

[name removed], [name removed], and [name removed] are absolutely wonderful.

4.8
Verified Homeowner
Okc, OK, on Nov 23, 2021

There are some minor things that need to be fixed for our home build but they will be addressed during our 60 day walk through. Overall, I have had an amazing experience building with Ideal Homes and have been recommending this builder to all of my friends and family. During the process, I really felt like the Ideal Homes staff were extremely caring and possessed outstanding attention to detail.I love my IdealHomes home! :)

4.9
Verified Homeowner
Okc, OK, on Jul 10, 2021

Quality doesn’t equal price

4.4
Verified Homeowner
Okc, OK, on Jun 14, 2021

Lack of attention to detail in the home and the leveling of the lot before the landscaping is probably the worst I have ever seen. The sod is almost all weeds. [name removed] just on my house, but I have seen on others where the exterior fixtures are installed before the siding is painted. This means when I upgraded my exterior lighting I had to paint the siding before hanging new lights. We have to recessed cubbies, one on each side of our fireplace. One is 6” wider than the other. The windows in our bedroom, one is almost an inch higher than the other. Our wood floor looks awful in several areas. The paint job is awful.

3.3
Verified Homeowner
Okc, OK, on May 13, 2021

Smooth & accommodating process

5.0
Verified Homeowner
Okc, OK, on Apr 22, 2021

The quality of craftsmanship, we had to tell the project manager about things that were wrong several times if we didn’t come by the house things would of never been caught. We have been in our house for over a month and we still have things that need to still be done that should of been done before closing. They never told us about an alarm system company they just left a wire sticking out the wall then when I found out who was the alarm company that worked with ideal home’s came they stated they don’t even use wires. So we had to patch the hole and push the wire in the wall. Our cabinets are all messed up. There is dings and separation with the kitchen cabinets and when we did our walk thru they said oh I am sorry we can’t fix those. Paint on the exterior house was never finished, our sod for our yard was laid during the winter storm we had so most of it is dead and not growing.

3.6
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Oklahoma City, on Jan 13, 2024

I LOVE my Ideal Home!

5.0
Verified Homeowner
Oklahoma City, on Nov 03, 2023

We absolutely LOVE [name removed], [name removed] and all the service vendors that came to our home to complete repairs.

5.0
Verified Homeowner
Oklahoma City, on Oct 22, 2023

My ac unit still needs fixed… they replaced the recall condenser with another recalled condenser so it still makes noise… The hot water heater also had a part that was on recall causing me not to have hot water for a week… The garage door fell on me and had to be fixed luckily my kids weren’t outside… My upstairs ac didn’t work for the first 2 weeks I lived here during the summer… One of my cabinet doors isn’t the same size as the other and still hasn’t been fixed… And there were some dings/dents on the door frame/dry wall that was supposed to be fixed before I moved in which wasn’t… [name removed] assured me that they would come and fix it… it’s been 6 months and still not fixed. 2/3 toilets weren’t working when I moved in for the first 3 weeks…. The bathtub still has cracks along the sides amongst other plumbing complaints I had/have

3.2
Verified Homeowner
Oklahoma City, on Sep 21, 2023

We could not be any happier. All of our issues were quickly resolved!

5.0
Verified Homeowner
Oklahoma City, on Jun 28, 2023

I have been waiting for 5 months to have my concrete resurficed. Everything else I love. [name removed] has been great.

4.3
Verified Homeowner
Oklahoma City, on Dec 12, 2022

We are still having issues about the subs coming around to finish the job.

3.7
Verified Homeowner
Okc, on Sep 17, 2022

The lawn in the back yard they dead but Ideal home is not guaranty

5.0
Verified Homeowner
Okc, on Sep 03, 2022

Everything

5.0
Verified Homeowner
Okc, on Feb 21, 2022

All is good, great warranty service. Keep up the good work. Thank you!

5.0
Verified Homeowner
Okc, on Oct 09, 2021

Customer Care service has been amazing!!

4.3
Verified Homeowner
Okc, on Oct 08, 2021

Flooring was defective from the walk through and still hasn’t ( but will even if it takes a lawyer) been resolved. 5 months later and still missing screens for windows.

1.6
Verified Homeowner
Okc, on Oct 02, 2021

Loved everything

5.0
Verified Homeowner
Okc, on Oct 01, 2021

We were missing the screens on the windows. Vendor reached out to me one time and I have not heard back since. Other than that, everything else has been excellent.

3.9
Verified Homeowner
Okc, on Jul 28, 2021

Where to begin…We have waited for 5 months for our bathroom door to be replaced. It is a double door and the style is mismatched. We had to report this issue multiple times before the door was ordered. [name removed] came out to replace it and it was the WRONG SWING!! We are currently in limbo as to where we are in the process of getting an additional replacement. We have a missing shelf in our upper kitchen cabinet that we were told was waiting at the design center, but no one seems to know anything about it. We have nail holes in our cabinet above our washer and dryer that were reported on the original punch list yet to be repaired. We have several areas of tile in our living room and kitchen missing large portions of grout. We have to go through several contact channels just to get a phone call back about warranty work. We often leave voicemails without getting a return call. We purchased a home 10 years ago with Ideal. We never had any issues getting someone to help us. We loved this home and the quality of it so much we chose to build a custom home when we were ready for an upgrade. I feel this is a completely different company and I’m truly disappointed. We throughly enjoyed the design process and [name removed] was amazing. [name removed] was always gracious when asked to look at the house during construction. There was zero communication on possible construction end dates even through several construction delays. Ultimately this left us with our home sold and we were essentially homeless during the severe snowstorm and winter weather in February for 2 weeks. Our lender was blaming ideal and ideal was blaming our lender. Our only option given to us was to walk away from our contract. I truly felt this company didn’t care our family of 4 with 3 dogs was displaced during such a critical time.

0.5
Verified Homeowner
Okc, on Jun 17, 2021

No follow up after warranty work requested. Long wait times for acknowledgment of warranty requests. Lack of communication doing warranty work inquiries.

3.8
Verified Homeowner
Okc, on Mar 27, 2021

Great

5.0
Verified Homeowner
Okc, on Jan 13, 2021

No complaints. Everything has been great to this point.

4.9
Verified Homeowner
Okc, on Jan 08, 2021

I like that customer service calls me back quickly and they were able to talk me through a few small issues. So far they have been awesome.

4.5
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Oklahoma City, on Mar 26, 2024

Minor details in paint, build quality is there but finishing touches need more attention.

3.9
Verified Homeowner
Oklahoma City, on Mar 07, 2024

i am still waiting for my concrete work... a ticket was opened in November for procrete and it was closed in February... a new ticket was open on February 20th... I've been awaiting a phone call to set up the appointment.. the office was supposed to reach out to the vendor and let me know

3.2
Verified Homeowner
Oklahoma City, on May 03, 2023

All items still are not completed.

4.8
Verified Homeowner
Okc, on Apr 08, 2023

We are currently having some quality issues that we are working through with Ideal Homes. Although, this home meets our current needs, we are starting to have concerns as the builder's warranty approaches expiration.

4.6
Verified Homeowner
Okc, on Feb 17, 2023

I satisfied with customer service when I call

4.5
Verified Homeowner
Okc, on Jan 14, 2022

I like how fast I got a response from the tech [name removed] was really nice. Dislike that I find issues with the house and told it’s the builders rushing

3.5
Verified Homeowner
Okc, on Nov 18, 2021

Fit and finish not high standard. [name removed] clean when moved in. House not ready. Lots of overspray on doors and trim. Various things not correct. No communication during building process.

4.0
Verified Homeowner
Okc, on Oct 13, 2021

Trim job and paint job is terrible. It takes a long time to get repairs completed

3.7
Verified Homeowner
Okc, on Sep 21, 2021

There were not as many options as I would have liked to personalize the home and communication would be lacking at times.

4.2
Verified Homeowner
Okc, on Jul 28, 2021

No heat in the garage to protect the water heater

5.0
Verified Homeowner
Okc, on Jun 08, 2021

I liked the whole process of our home purchase.

4.3
Verified Homeowner
Okc, on May 27, 2021

Customer service is on point. They are very accommodating and render service promptly.

4.3
Verified Homeowner