Homebuilder Ratings & Reviews

Ideal Homes

West

323 Homeowner Reviews
Dec 2024 - Jun 2026

Ideal Homes

Overall Satisfaction

4.4
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

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Community Satisfaction Ratings

Builder Profile

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We save you money by innovating our own standard for energy efficiency that spans your entire home. We're the only builder in Oklahoma to guarantee our heating and cooling costs. If your usage exceeds our guarantee, we'll pay the difference. Our commitment to sustainability also extends into our communities where we continually innovate new ways to reduce our environmental impact.

We're recognized on a local and national level for being a builder with quality construction, cutting-edge technology, and our desire to push the envelope toward innovation and design. We provide our customers with the best homes in Oklahoma City, hands down
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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From West
Purchase Experience Testimonials from Real Homebuyers

Norman, OK , on May 30, 2026

Your sales [name removed] is friendly and responsible. HOA fee is expensive.

4.5
Verified Homeowner
Yukon, OK, on May 24, 2026

I love ideal homes!

5.0
Verified Homeowner
Yukon, OK, on May 24, 2026

After living out of boxes for almost 5 months, and finally moving in to our new home, it was truly an amazing experience. They help us with the process and welcome us to our new home.

5.0
Verified Homeowner
Yukon, OK, on May 17, 2026

Easy and pleasant experience

5.0
Verified Homeowner
Yukon, OK, on May 14, 2026

I wasn’t happy that my builder was changed. I still got emails from original builder, but he’s not who had my keys at the end, so I don’t think he finished. I’m not happy I couldn’t get shelves built like I did on my first build with ideal. I’m not happy where one of my light turn on switch is.

4.4
Verified Homeowner
Norman, OK, on May 11, 2026

I like that they are a [name removed] based company and not afraid to show it. I like that everyone we delt with seemed to genuinely care about keeping us informed and happy. Loved the bible given with the personal note from owner's wife.

4.9
Verified Homeowner
Yukon, OK, on May 03, 2026

I can’t think of anything that I was unhappy about.

5.0
Verified Homeowner
Oklahoma City, OK, on Apr 04, 2026

worked great with mark. most problems were taken care of.some problems rae still an issue. completely dissatified with the sod that we got|/// absolutely full of weeds//// bad job of laying it, out of the 3 homes we have bought from Ideal / we love the view/, the house is what we wanted.

4.2
Verified Homeowner
Oklahoma City, OK, on Mar 26, 2026

my husband not trusting the process and [name removed], but this is not on Ideal Homes. I tried to keep him under control. LOL

5.0
Verified Homeowner
Yukon, OK , on Jan 29, 2026

[name removed], my realtor, was great! Being military I had to buy site unseen, and he was always available to show off the home.

5.0
Verified Homeowner
Norman, OK , on Jan 24, 2026

Very good staff who were very attentive and pleasant to work with. We have bought 4 new homes in the last 11 years and Ideals staff was by far the most supportive and very professional.

5.0
Verified Homeowner
Oklahoma City, OK , on Jan 18, 2026

Everything from the first contact with [name removed] was very smooth going. No pressure at all.

5.0
Verified Homeowner
Yukon, OK , on Jan 18, 2026

Responses from Ideal Homes was always in a timely manner. Never had to ask a question twice or reach back out which reduced so much stress!

4.8
Verified Homeowner
Yukon, OK, on Jan 16, 2026

I like the open space layout of the house. The only thing I don’t like is how thin the walls are and you can hear what’s happening in other rooms.

4.9
Verified Homeowner
Yukon, OK, on Jan 16, 2026

Friendly customer service

4.4
Verified Homeowner
Yukon, OK, on Jan 16, 2026

I liked the communication & Punctuality

4.7
Verified Homeowner
Edmond, OK, on Jan 16, 2026

Communication was great for standard updates but when help was needed or problems arose communication was worse. This statement sounds worse than it is though, overall I am happy with the communication but everything else went smoothly.

4.6
Verified Homeowner
Washington, OK, on Jan 11, 2026

A good smooth experience.

4.5
Verified Homeowner
Yukon, OK, on Jan 08, 2026

It was so easy! The whole process. House is gorgeous!

5.0
Verified Homeowner
Oklahoma City, OK, on Jan 08, 2026

All is really easy all the time have a great communication and the personal is amazing

5.0
Verified Homeowner