Top Homebuilder Ratings & Reviews

Kolter Homes

Cresswind Verano

132 Homeowner Reviews Completed Dec 2020 - Jun 2022

Overall Satisfaction

4.3
Customers' overall satisfaction
4.0
Rating of homeowners' willingness to recommend this builder

Community Profile

The Kolter Group is among the most experienced real estate investors in the Southeast, having executed investments across major asset classes and all stages of the development cycle. Our portfolio of complementary businesses drives an entrepreneurial culture and allows us to adapt to change and choose investments on a selective basis.

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HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Port Saint Lucie, on Mar 29, 2022

did not complete repairs of all items from my 11 month inspection. Nobody came to address interior trim items.

4.7
Verified Homeowner
Port Saint Lucie, on Jun 15, 2022

Pressured to close by EOY 21 with open work items on the promise that they would be addressed. Items from pre-close inspection still not addressed. Some are safety issues. Items from two month inspection still not addressed. Lack of information on when I can expect these items to be fixed.

2.2
Verified Homeowner
Port Saint Lucie, FL, on Jun 21, 2022

A little unhappy with the design team. I was not informed during my meeting with the design team that my closet tile would not match my bathroom tile if I had known that I would have went a different route. I think it looks mismatched and now I have to keep my closet doors closed

4.7
Verified Homeowner
Port Saint Lucie, on Mar 08, 2022

Finishing can be better.. Like painting and hanging front door

4.3
Verified Homeowner
Port Saint Lucie, FL, on May 28, 2022

All around fantastic, I am only disappointed at the manufacturer of the sliding doors are WITHOUT screens. Who accepts this, I am surely going to keep on it with [name removed] homes. CM was fantastic and very easy to communicate with. Overall very good.

4.4
Verified Homeowner
Port Saint Lucie, on Jun 13, 2022

Takes way to long to get things fixed

2.9
Verified Homeowner
Port Saint Lucie, on Mar 06, 2022

Is very satisfied

5.0
Verified Homeowner
Port Saint Lucie, FL, on May 26, 2022

still waiting for items to be completed since i closed 3 months ago

3.2
Verified Homeowner
Port Saint Lucie, on May 30, 2022

While everyone in warranty/customer care has been very helpful, we still have items outstanding, some more important than others. While the staff is working to complete the open items, their priorities aren’t the same as ours.

4.4
Verified Homeowner
Port Saint Lucie, on Feb 23, 2022

Very caring and.efficient

4.7
Verified Homeowner
Port Saint Lucie, on Mar 05, 2022

The back of my home is very warm. At this point nothing has been done to fix this problem. I had my 11 month inspection recently hoping this get fix. It is very hard to sleep at night when you are sweating.

4.1
Verified Homeowner
Port Saint Lucie, FL, on May 02, 2022

The extended delays cost us thousands of dollars. We felt that we could of been in the home at least 6 weeks sooner with simply an I.O.U. punch list. All the chatter from within the neighborhood is so disheartening but oh so true. The subcontractors such as the painters and the cleaners should be fired. They are terrible. The plants and trees in your landscaping package as well as the design with our home leave much to be desired.

3.8
Verified Homeowner
Port Saint Lucie, on Feb 03, 2022

[Translated from ES] The level of detail of the adviser

4.6
Verified Homeowner
Port Saint Lucie, on Feb 12, 2022

Everything what was promised was delivered.

4.4
Verified Homeowner
Port Saint Lucie, FL, on Apr 24, 2022

The only issue of course was timing. We understood that we dealt with building at time of the pandemic. Although, we were given an unrealistic time frame in which we planned the sale of our home etc. Which left us in a tough spot for housing. Everyone we came across at Kolter sales to closing were very nice. We had some small issues moving in, but we're handled very quickly. One issue will wait till glass gets ordered . Overall the experience has been a positive one so far!

4.8
Verified Homeowner
Port Saint Lucie, on Jan 29, 2022

The appliances fixtures and workmanship was substandard

0.5
Verified Homeowner
Port Saint Lucie, on Feb 04, 2022

I am pleased with the quarterly inspection and the excellent customer service I received.

5.0
Verified Homeowner
Port Saint Lucie, FL, on Apr 19, 2022

Most all of our initial punchlist items are still not completed after almost two months

4.0
Verified Homeowner
Port Saint Lucie, on Oct 08, 2021

Still haven't officially moved in...so far so good.

5.0
Verified Homeowner
Port Saint Lucie, on Jan 03, 2022

I truly liked our construction manager, [name removed]. I was not happy that we could not change things, such as upgrade the flooring and appliances. We are 75%happy with the house, it is very well made. We are unhappy about the inferior interior and exterior paint job. During our 2 and 11th month inspections we were told the imperfections are cosmetic and [name removed] was not going to repaint. As far as we are concerned the painters should have done a professional job in the first place.

4.3
Verified Homeowner
Port Saint Lucie, FL, on Apr 11, 2022

The experience from when we met [name removed] sales agent ( [name removed] ) , CTC Mortgage ( [name removed] and [name removed] } was an excellent experience however from our initial walk through then final closing walk it was not desirable at all. If anyone wants to contact us I'd be glad to explain. I just hope it becomes better.

4.2
Verified Homeowner
Port Saint Lucie, on Sep 22, 2021

Any and all requests (no matter how minor) have been addressed and corrected to our satisfaction.

5.0
Verified Homeowner
Port Saint Lucie, on Dec 28, 2021

Me habria gustado que hubiera mejor servicio en español. Pues me doy cuenta que las frustaciones que tuve o tengo, es porque no nos entendimos bien. Como la extension del patio,que no fue la que me explicaron al principio.- Yo queria el modelo [name removed] original, me hicieron otroporque aqui en [name removed] no harian el modelo original y resulya que mi cuadra casi frente a mi si lo hicieron y eso me ha provocado una gran frustracion verlo.- En los upgrades tampoco me explicaron bien, pues la cocina no fue hecha a mi gusto .-Y una puerta del baño del master room que es muy incomoda para abrir y entrar, debemos mantenerla abierta todo el tiempo.

4.9
Verified Homeowner
Port Saint Lucie, FL, on Apr 08, 2022

Everything was fine except supply shortages, not your fault. Quality of build is excellent. Did have trouble with #2 bedroom electric, you fixed fast. I was disappointed you wouldn’t put pavers outside behind the dining room wall, just needed floor for my [name removed], not a whole kitchen. Don’t worry we know who will do the work.

4.7
Verified Homeowner
Port Saint Lucie, on Aug 09, 2021

Customer care experience was great. my problem is I called at least 3 times about my air conditioner not cooling the master bedroom. Customer care sent someone every time but all the tech did was adjust the vents in all the rooms. It still didn't help. I will call Customer Care again.

3.8
Verified Homeowner
Port Saint Lucie, on Dec 10, 2021

When we had a problem they were quick to repair it. On the other hand they did such a good job that there were few thing to fix. And the staff was always friendly and helpful

4.9
Verified Homeowner
Port Saint Lucie, FL, on Apr 02, 2022

Liked it all, with exception of pandemic driven delays (not your fault).

4.9
Verified Homeowner
Port Saint Lucie, on Jul 27, 2021

Everything is good Minor things need to be fixed

4.8
Verified Homeowner
Port Saint Lucie, on Nov 27, 2021

We really liked dealing with all [name removed] people, they were very helpful through the whole building process.

4.8
Verified Homeowner
Port Saint Lucie, FL, on Apr 01, 2022

Delays caused by the performance of your subs added to the cost of the construction through temporary living expenses, additional moving expenses, etc.

4.7
Verified Homeowner
Port Saint Lucie, on Jul 12, 2021

Responsive. However, the workers who came in to do some small fixing(a man to caulk, electrician) could've been more experienced and did a better job.

3.9
Verified Homeowner
Port Saint Lucie, on Nov 24, 2021

Quality of everything outstanding. Customer service great.

4.9
Verified Homeowner
Port Saint Lucie, FL, on Mar 31, 2022

Everyone was very helpful and courteous.

4.5
Verified Homeowner
Port Saint Lucie, on Jun 29, 2021

For as large as the development is here at PGA [name removed], I'm surprised that the Warranty and customer care service is done in a timely manner.

5.0
Verified Homeowner
Port Saint Lucie, on Sep 26, 2021

Construction Manger wasn't very informative during our building of our house. We always had to text him or call him for information.

4.5
Verified Homeowner
Port Saint Lucie, FL, on Mar 25, 2022

The contract, design, and closing steps of the overall process were highly efficient and effective. Also, the majority of the structural and mechanical construction activities went very well, resulting in a well built house. However, craftsmanship quality, attention to detail, overall project management, and customer communication were greatly lacking during the final build-out and finishing phases of the house construction. As a result, overall quality suffered and unnecessary rework and multiple last minute delays occurred resulting in a “very low” level of customer experience, and a significant list of complex post-closing items requiring follow-up and repair by [name removed].

3.8
Verified Homeowner
Port Saint Lucie, on May 18, 2021

[name removed] takes care of the small issues, ignores big issues.

4.3
Verified Homeowner
Port Saint Lucie, on Sep 18, 2021

Always helpful

4.5
Verified Homeowner
Port Saint Lucie, FL, on Mar 05, 2022

Loved the sales part and the mortgage company, not happy with the lack of communication from construction and sloppy work

4.1
Verified Homeowner
Port Saint Lucie, on May 14, 2021

Convenience of getting touch with a [name removed] homes representative. The quality of the homes construction and fittings fall short of my expectations, for the price paid.

4.3
Verified Homeowner
Port Saint Lucie, on Aug 01, 2021

The tile in the shower turning colors. Appliances are bottom line. The washer sounds like a cement mixer, no place to put softener in. Just not good quality. I feel the buyer should have the option to upgrade to a better quality prior to the closing. Poor quality garage flooring blisters and chips off. Quality of shelves when hanging cloths on the shelves just pull out of the dry wall.

4.3
Verified Homeowner
Port Saint Lucie, FL, on Feb 28, 2022

Some of the initial issues on our punchlist are still not completed and will not be completed for 3 months after closing

4.4
Verified Homeowner
Port Saint Lucie, on May 10, 2021

All problems in the house were fixed in a timely manner. However, the tree on our front lawn looks terrible. It was put in just before the cold hit and it looks terrible.

4.7
Verified Homeowner
Port Saint Lucie, on Jul 11, 2021

All of the issues that I have had have been addressed in a mostly reasonable timeframe

4.4
Verified Homeowner
Port Saint Lucie, FL, on Feb 02, 2022

We are in our home for just over 1 month and have many outstanding items that need to be completed.

3.9
Verified Homeowner

HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Port Saint Lucie, FL, on Jun 21, 2022

A little unhappy with the design team. I was not informed during my meeting with the design team that my closet tile would not match my bathroom tile if I had known that I would have went a different route. I think it looks mismatched and now I have to keep my closet doors closed

4.7
Verified Homeowner
Port Saint Lucie, FL, on May 28, 2022

All around fantastic, I am only disappointed at the manufacturer of the sliding doors are WITHOUT screens. Who accepts this, I am surely going to keep on it with [name removed] homes. CM was fantastic and very easy to communicate with. Overall very good.

4.4
Verified Homeowner
Port Saint Lucie, FL, on May 26, 2022

still waiting for items to be completed since i closed 3 months ago

3.2
Verified Homeowner
Port Saint Lucie, FL, on May 02, 2022

The extended delays cost us thousands of dollars. We felt that we could of been in the home at least 6 weeks sooner with simply an I.O.U. punch list. All the chatter from within the neighborhood is so disheartening but oh so true. The subcontractors such as the painters and the cleaners should be fired. They are terrible. The plants and trees in your landscaping package as well as the design with our home leave much to be desired.

3.8
Verified Homeowner
Port Saint Lucie, FL, on Apr 24, 2022

The only issue of course was timing. We understood that we dealt with building at time of the pandemic. Although, we were given an unrealistic time frame in which we planned the sale of our home etc. Which left us in a tough spot for housing. Everyone we came across at Kolter sales to closing were very nice. We had some small issues moving in, but we're handled very quickly. One issue will wait till glass gets ordered . Overall the experience has been a positive one so far!

4.8
Verified Homeowner
Port Saint Lucie, FL, on Apr 19, 2022

Most all of our initial punchlist items are still not completed after almost two months

4.0
Verified Homeowner
Port Saint Lucie, FL, on Apr 11, 2022

The experience from when we met [name removed] sales agent ( [name removed] ) , CTC Mortgage ( [name removed] and [name removed] } was an excellent experience however from our initial walk through then final closing walk it was not desirable at all. If anyone wants to contact us I'd be glad to explain. I just hope it becomes better.

4.2
Verified Homeowner
Port Saint Lucie, FL, on Apr 08, 2022

Everything was fine except supply shortages, not your fault. Quality of build is excellent. Did have trouble with #2 bedroom electric, you fixed fast. I was disappointed you wouldn’t put pavers outside behind the dining room wall, just needed floor for my [name removed], not a whole kitchen. Don’t worry we know who will do the work.

4.7
Verified Homeowner
Port Saint Lucie, FL, on Apr 02, 2022

Liked it all, with exception of pandemic driven delays (not your fault).

4.9
Verified Homeowner
Port Saint Lucie, FL, on Apr 01, 2022

Delays caused by the performance of your subs added to the cost of the construction through temporary living expenses, additional moving expenses, etc.

4.7
Verified Homeowner
Port Saint Lucie, FL, on Mar 31, 2022

Everyone was very helpful and courteous.

4.5
Verified Homeowner
Port Saint Lucie, FL, on Mar 25, 2022

The contract, design, and closing steps of the overall process were highly efficient and effective. Also, the majority of the structural and mechanical construction activities went very well, resulting in a well built house. However, craftsmanship quality, attention to detail, overall project management, and customer communication were greatly lacking during the final build-out and finishing phases of the house construction. As a result, overall quality suffered and unnecessary rework and multiple last minute delays occurred resulting in a “very low” level of customer experience, and a significant list of complex post-closing items requiring follow-up and repair by [name removed].

3.8
Verified Homeowner
Port Saint Lucie, FL, on Mar 05, 2022

Loved the sales part and the mortgage company, not happy with the lack of communication from construction and sloppy work

4.1
Verified Homeowner
Port Saint Lucie, FL, on Feb 28, 2022

Some of the initial issues on our punchlist are still not completed and will not be completed for 3 months after closing

4.4
Verified Homeowner
Port Saint Lucie, FL, on Feb 02, 2022

We are in our home for just over 1 month and have many outstanding items that need to be completed.

3.9
Verified Homeowner

HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Port Saint Lucie, on Jun 15, 2022

Pressured to close by EOY 21 with open work items on the promise that they would be addressed. Items from pre-close inspection still not addressed. Some are safety issues. Items from two month inspection still not addressed. Lack of information on when I can expect these items to be fixed.

2.2
Verified Homeowner
Port Saint Lucie, on Jun 13, 2022

Takes way to long to get things fixed

2.9
Verified Homeowner
Port Saint Lucie, on May 30, 2022

While everyone in warranty/customer care has been very helpful, we still have items outstanding, some more important than others. While the staff is working to complete the open items, their priorities aren’t the same as ours.

4.4
Verified Homeowner
Port Saint Lucie, on Feb 23, 2022

Very caring and.efficient

4.7
Verified Homeowner
Port Saint Lucie, on Feb 03, 2022

[Translated from ES] The level of detail of the adviser

4.6
Verified Homeowner
Port Saint Lucie, on Jan 29, 2022

The appliances fixtures and workmanship was substandard

0.5
Verified Homeowner
Port Saint Lucie, on Oct 08, 2021

Still haven't officially moved in...so far so good.

5.0
Verified Homeowner
Port Saint Lucie, on Sep 22, 2021

Any and all requests (no matter how minor) have been addressed and corrected to our satisfaction.

5.0
Verified Homeowner
Port Saint Lucie, on Aug 09, 2021

Customer care experience was great. my problem is I called at least 3 times about my air conditioner not cooling the master bedroom. Customer care sent someone every time but all the tech did was adjust the vents in all the rooms. It still didn't help. I will call Customer Care again.

3.8
Verified Homeowner
Port Saint Lucie, on Jul 27, 2021

Everything is good Minor things need to be fixed

4.8
Verified Homeowner
Port Saint Lucie, on Jul 12, 2021

Responsive. However, the workers who came in to do some small fixing(a man to caulk, electrician) could've been more experienced and did a better job.

3.9
Verified Homeowner
Port Saint Lucie, on Jun 29, 2021

For as large as the development is here at PGA [name removed], I'm surprised that the Warranty and customer care service is done in a timely manner.

5.0
Verified Homeowner
Port Saint Lucie, on May 18, 2021

[name removed] takes care of the small issues, ignores big issues.

4.3
Verified Homeowner
Port Saint Lucie, on May 14, 2021

Convenience of getting touch with a [name removed] homes representative. The quality of the homes construction and fittings fall short of my expectations, for the price paid.

4.3
Verified Homeowner
Port Saint Lucie, on May 10, 2021

All problems in the house were fixed in a timely manner. However, the tree on our front lawn looks terrible. It was put in just before the cold hit and it looks terrible.

4.7
Verified Homeowner

HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Port Saint Lucie, on Mar 29, 2022

did not complete repairs of all items from my 11 month inspection. Nobody came to address interior trim items.

4.7
Verified Homeowner
Port Saint Lucie, on Mar 08, 2022

Finishing can be better.. Like painting and hanging front door

4.3
Verified Homeowner
Port Saint Lucie, on Mar 06, 2022

Is very satisfied

5.0
Verified Homeowner
Port Saint Lucie, on Mar 05, 2022

The back of my home is very warm. At this point nothing has been done to fix this problem. I had my 11 month inspection recently hoping this get fix. It is very hard to sleep at night when you are sweating.

4.1
Verified Homeowner
Port Saint Lucie, on Feb 12, 2022

Everything what was promised was delivered.

4.4
Verified Homeowner
Port Saint Lucie, on Feb 04, 2022

I am pleased with the quarterly inspection and the excellent customer service I received.

5.0
Verified Homeowner
Port Saint Lucie, on Jan 03, 2022

I truly liked our construction manager, [name removed]. I was not happy that we could not change things, such as upgrade the flooring and appliances. We are 75%happy with the house, it is very well made. We are unhappy about the inferior interior and exterior paint job. During our 2 and 11th month inspections we were told the imperfections are cosmetic and [name removed] was not going to repaint. As far as we are concerned the painters should have done a professional job in the first place.

4.3
Verified Homeowner
Port Saint Lucie, on Dec 28, 2021

Me habria gustado que hubiera mejor servicio en español. Pues me doy cuenta que las frustaciones que tuve o tengo, es porque no nos entendimos bien. Como la extension del patio,que no fue la que me explicaron al principio.- Yo queria el modelo [name removed] original, me hicieron otroporque aqui en [name removed] no harian el modelo original y resulya que mi cuadra casi frente a mi si lo hicieron y eso me ha provocado una gran frustracion verlo.- En los upgrades tampoco me explicaron bien, pues la cocina no fue hecha a mi gusto .-Y una puerta del baño del master room que es muy incomoda para abrir y entrar, debemos mantenerla abierta todo el tiempo.

4.9
Verified Homeowner
Port Saint Lucie, on Dec 10, 2021

When we had a problem they were quick to repair it. On the other hand they did such a good job that there were few thing to fix. And the staff was always friendly and helpful

4.9
Verified Homeowner
Port Saint Lucie, on Nov 27, 2021

We really liked dealing with all [name removed] people, they were very helpful through the whole building process.

4.8
Verified Homeowner
Port Saint Lucie, on Nov 24, 2021

Quality of everything outstanding. Customer service great.

4.9
Verified Homeowner
Port Saint Lucie, on Sep 26, 2021

Construction Manger wasn't very informative during our building of our house. We always had to text him or call him for information.

4.5
Verified Homeowner
Port Saint Lucie, on Sep 18, 2021

Always helpful

4.5
Verified Homeowner
Port Saint Lucie, on Aug 01, 2021

The tile in the shower turning colors. Appliances are bottom line. The washer sounds like a cement mixer, no place to put softener in. Just not good quality. I feel the buyer should have the option to upgrade to a better quality prior to the closing. Poor quality garage flooring blisters and chips off. Quality of shelves when hanging cloths on the shelves just pull out of the dry wall.

4.3
Verified Homeowner
Port Saint Lucie, on Jul 11, 2021

All of the issues that I have had have been addressed in a mostly reasonable timeframe

4.4
Verified Homeowner