Top Homebuilder Ratings & Reviews

Landsea Homes

Alameda - Waterside

22 Homeowner Reviews Completed Jan 2024 - May 2025

Landsea Homes

Overall Satisfaction

4.3
Customers' overall satisfaction
4.6
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Experience

4.6

Purchase Experience

4.7

Home Personalization Experience

4.5

Construction Experience

4.8

Customer Care Experience

4.8

Home Readiness

4.4

Installation & Workmanship

4.6

Community Profile

Landsea Homes logo
Driven by a pioneering commitment to sustainability, Landsea Homes designs and builds master planned communities and homes throughout the nation that reflect modern living—inspired spaces and features, built in vibrant, prime locations where they connect seamlessly with their surroundings.

Landsea Homes is a California based homebuilding operation with communities and homes in the U.S., Germany and China. We build a variety of home types that fit the diverse wants and needs of today’s homebuyers.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Alameda, on Dec 26, 2024

The team and very responsive and resolve any issues promptly

5.0
Verified Homeowner
Alameda, on Mar 16, 2025

I like, fast response. Dislike, some of customer service attitudes.

4.3
Verified Homeowner
Alameda, CA, on May 09, 2025

I liked that the process was pretty seamless, from meeting [name removed] to working with [name removed]. [name removed] has also been a big help on getting any minor issues dealt with. As of yet we have found nothing not to like, please do not build in front of my roof deck view, that I will not like

5.0
Verified Homeowner
Alameda, on Oct 10, 2024

Like: [name removed] with the customer care team has been great Dislike: Shuffling of customer care staff has made it difficult to get consistent answers, slow response to warranty issues, slow response to emails, lack of transparency in dealing with subcontractors, short to no notice for scheduling repairs.

2.6
Verified Homeowner
Alameda, on Feb 12, 2025

Not having warranty issues dealt with in a timely manner, not being given sufficient lead time to make arrangements to be home when asked for windows of availability, general attitude of sales staff is poor, and constantly rotating care team members make it difficult to follow up on issues.

2.7
Verified Homeowner
Alameda, CA, on Feb 21, 2025

[name removed] and [name removed] were very professional and knowledgeable. They were willing to work after hours to accommodate my schedule and always answered any questions timely. It was truly a pleasure working with them and I look forward to continuing my relationship with Land and Sea homes!

5.0
Verified Homeowner
Alameda, on Aug 28, 2024

I like my customer care experience. They were nice with us and tray to answer all my questions kindly!

5.0
Verified Homeowner
Alameda, CA, on Nov 30, 2024

Overall my experience is positive, [name removed] does need pay attention to details, more details

3.5
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Alameda, CA, on May 09, 2025

I liked that the process was pretty seamless, from meeting [name removed] to working with [name removed]. [name removed] has also been a big help on getting any minor issues dealt with. As of yet we have found nothing not to like, please do not build in front of my roof deck view, that I will not like

5.0
Verified Homeowner
Alameda, CA, on Feb 21, 2025

[name removed] and [name removed] were very professional and knowledgeable. They were willing to work after hours to accommodate my schedule and always answered any questions timely. It was truly a pleasure working with them and I look forward to continuing my relationship with Land and Sea homes!

5.0
Verified Homeowner
Alameda, CA, on Nov 30, 2024

Overall my experience is positive, [name removed] does need pay attention to details, more details

3.5
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Alameda, on Dec 26, 2024

The team and very responsive and resolve any issues promptly

5.0
Verified Homeowner
Alameda, on Oct 10, 2024

Like: [name removed] with the customer care team has been great Dislike: Shuffling of customer care staff has made it difficult to get consistent answers, slow response to warranty issues, slow response to emails, lack of transparency in dealing with subcontractors, short to no notice for scheduling repairs.

2.6
Verified Homeowner
Alameda, on Aug 28, 2024

I like my customer care experience. They were nice with us and tray to answer all my questions kindly!

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Alameda, on Mar 16, 2025

I like, fast response. Dislike, some of customer service attitudes.

4.3
Verified Homeowner
Alameda, on Feb 12, 2025

Not having warranty issues dealt with in a timely manner, not being given sufficient lead time to make arrangements to be home when asked for windows of availability, general attitude of sales staff is poor, and constantly rotating care team members make it difficult to follow up on issues.

2.7
Verified Homeowner