Homebuilder Ratings & Reviews

Landsea Homes Reviews

404 Homeowner Reviews Completed May 2024 - Nov 2025

Overall Satisfaction

4.4
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Community Satisfaction Ratings

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Alameda, CA, on Nov 21, 2025

Everything was perfect! Highly recommended!

5.0
Verified Homeowner
Palm Bay, FL, on Nov 20, 2025

not having gutters was just weird. A few cabinet handles banged into the wall and shower door. I couldn't understand why there was no spray nozzle for the kitchen sink to clean. The study and two spare bedrooms are a bit small. The employees are very friendly and courteous which helped make the transition.

5.0
Verified Homeowner
Kissimmee, FL, on Nov 20, 2025

I really like the layout of Serenity floor plan. The painters dropped paint on the main bedroom rug which I cannot get out . Very disappointed with the painting. Several large drips on baseboards molding gs and luxury vinyl flooring. No one helped me in spite of trying to resolve it.

2.8
Verified Homeowner
SAN TAN VALLEY, AZ, on Nov 20, 2025

[name removed] and [name removed] were willing to help with all my issues and were very helpful. [name removed] was so patient helping us find a home

5.0
Verified Homeowner
St. Cloud, FL, on Nov 20, 2025

Certain things were not done correctly and were not fixed before closing

3.5
Verified Homeowner
Groveland, FL, on Nov 20, 2025

I enjoyed working with the onsite builder, but the design phase was frustrating due to unexpected changes between the models and what was offered at design. We were informed that these changes were implemented just a week before our design booking. Additionally, [name removed] [name removed] consistently charged us extra fees all the way to closing. While the representative was very helpful in navigating the closing process, the policies set by the higher-ups made it clear they were hyper focused on extracting every penny from us.

4.6
Verified Homeowner
Fort Worth, TX, on Nov 19, 2025

I cannot begin to say how happy I was with my experience with Landsea Homes. My new home Consultant [name removed] was amazing and went out of her way to assist me hrough the buying process. I never felt forced or pressured into making decisions, but were encouraged to make decisions about my home that I would enjoy. The Landsea Homes staff has gone above and beyond with giving guidance, answering questions, and made my home buying process stress free and exciting. I would highly recommend Landsea Homes to anyone looking to build a new home. You will be 100% satisfied with your decision!

5.0
Verified Homeowner
Kissimmee, FL, on Nov 19, 2025

It's been a disaster and a real problem with [name removed] Home. There have been so many issues and construction defects, and the worst part is they're not honoring the warranty. I've been calling and calling for a year now, and they still haven't resolved my problem. I'm very disappointed, and I'm still waiting for them to respond regarding the house warranty. Very irresponsible people [name removed] and [name removed] From the warranty department of Kissimmee FL

0.9
Verified Homeowner
Kissimmee, Fl , on Nov 19, 2025

[Translated from ES] Excellent construction, excellent layout, and comfort in all aspects

4.9
Verified Homeowner
Placentia, CA, on Nov 18, 2025

Everything was so smooth from the beginning of the purchase of the home. [name removed] and [name removed] explained everything clearly. [name removed] made a full house tour and all appliances were hooked up and ready to go. I do wish at the sell of the home the noise from the train was more sincerely explained to me. The parking situation is really bad. We park both our cars in the garage but most people don’t. More units are being built and not enough parking.

4.8
Verified Homeowner
Ontario, CA, on Nov 18, 2025

[name removed] had the most professional and prompt responses to any issue we had with the property and we felt no doubt that we were taken care of

4.9
Verified Homeowner
Clermont, Fl , on Nov 18, 2025

The entire process has been great. From [name removed] in sales, to [name removed] in construction, to [name removed] in warranty, our experience has been fantastic.

5.0
Verified Homeowner
SAN TAN VALLEY, AZ, on Nov 18, 2025

I loved the way things are fixed when you had problems but lately I’m not even getting a return email.

3.8
Verified Homeowner
Debary, FL, on Nov 17, 2025

Buying process was very good but experience with warranty/service is very poor. I contacted service for an issue but was told we don't come until its 6 months mark or 11months inspection. 6 months mark was passed and nobody bother to show up. House was built with bare minimum material and labor. 6 months into the house and things are showing signs of poor workmanship and materials used.

1.7
Verified Homeowner
Alameda, CA, on Nov 16, 2025

This is my first home and I am really happy with [name removed].

5.0
Verified Homeowner
Ontario, CA, on Nov 16, 2025

The poor quality paint used in the homes and the balcony leaks when it rains

3.7
Verified Homeowner
Palm Bay, Fl , on Nov 16, 2025

The wait time to get support but this takes time to properly understand the situation and who to talk to… samsung XXXXX s switch to GE appliances

4.4
Verified Homeowner
San Tan Valley, AZ, on Nov 15, 2025

Everyone along the way to purchase was outstanding. We have been extremely happy with our [name removed] home. We would recommend to others. [name removed] as been on top of things and getting problems resolved. Due to being short staffed, [name removed] has been stretched and doing the best he can.

4.6
Verified Homeowner
Patterson, CA, on Nov 15, 2025

I like the home, it’s just little things like the oven needing to be switched off at the circuit breaker. The window repair I need as well.

3.0
Verified Homeowner
Goodyear, AZ, on Nov 14, 2025

It takes too long to get something fixed and still waiting to get stuff fixed that takes too many different people that no longer work with you guys

1.9
Verified Homeowner

Builder Profile

Driven by a pioneering commitment to sustainability, Landsea Homes designs and builds master planned communities and homes throughout the nation that reflect modern living—inspired spaces and features, built in vibrant, prime locations where they connect seamlessly with their surroundings.

Landsea Homes is a California based homebuilding operation with communities and homes in the U.S., Germany and China. We build a variety of home types that fit the diverse wants and needs of today’s homebuyers.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.