Homebuilder Ratings & Reviews

Landsea Homes Reviews

218 Homeowner Reviews Completed Oct 2023 - Apr 2025

Overall Satisfaction

4.3
Customers' overall satisfaction
4.4
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Saint Cloud, FL, on Apr 27, 2025

This has been a tiring and unfortunate experience. No clear communication, closing was a truly horrible experience.

2.3
Verified Homeowner
Goodyear, AZ, on Apr 27, 2025

I liked how fast [name removed] was when I had any questions!

5.0
Verified Homeowner
GOODYEAR, AZ, on Apr 27, 2025

My loan officer [name removed] was awesome

5.0
Verified Homeowner
Fort Worth, TX, on Apr 27, 2025

Everything was super easy and honest , [name removed] made the entire process a breeze she is awesome !

5.0
Verified Homeowner
Deland, FL, on Apr 27, 2025

I’m very happy about landsea

5.0
Verified Homeowner
Palm Bay, FL, on Apr 26, 2025

Liked: Prompt resolution to issues.

4.0
Verified Homeowner
Groveland, Fl , on Apr 26, 2025

Overall experience was excellent. Working with [name removed] through the process was very helpful as he was always there for me and my realtor was not very helpful. My only dislike was the amount of information of the build process. However, after I was able to make contact with [name removed] directly things greatly improved and I am very pleased.

5.0
Verified Homeowner
Clermont, FL, on Apr 26, 2025

Some things are starting to come up in the house. Finishing items that were poorly done.

3.9
Verified Homeowner
Palm Bay, Fl , on Apr 26, 2025

Poor communication. Bad attitudes. Lots of promises, no follow through.

2.8
Verified Homeowner
Godley, TX, on Apr 25, 2025

[name removed] with [name removed] was fantastic! We haven’t had any negative experiences as of yet

4.8
Verified Homeowner
Eustis, FL, on Apr 25, 2025

[Translated from ES] The kindness with which I was treated

5.0
Verified Homeowner
Forney, TX, on Apr 25, 2025

[name removed] and [name removed]

5.0
Verified Homeowner
Surprise, AZ, on Apr 25, 2025

[name removed] made the entire process as easy as possible - extremely helpful and he is an asset

4.9
Verified Homeowner
Waddell, AZ, on Apr 25, 2025

Thank you so much [name removed] for always being on top of your stuff.

4.4
Verified Homeowner
Joshua, TX, on Apr 24, 2025

It’s has been a seamless process from the start. [name removed] was great to work with and knowledgeable, [name removed] has been a great help during the walk through a and even after up to the warranty department being so easy to work with and fast at getting things scheduled.

5.0
Verified Homeowner
Groveland, FL, on Apr 23, 2025

Communication. I was constantly confused, annoyed, and frustrated at the lack of communication between departments, with my issues and getting to a solution for the problems that arose in my new home. Departments would be complicated when it came to reaching and understanding about issues. Whenever I got an answer to my problems and a worker would come to fix the issue. Almost always the person coming over had no idea or was either confused about the purpose for their visit. I would explain the issue like it was the first time hearing it. Accountability then became a bigger issue because the fault would always be someone else. [name removed]……. The person in charge of warranty was specifically difficult to deal with. He gave us an attitude of don’t’ t bother me constantly until I got angry and serious with him. He immediately blamed anyone else because it was not related to him even though he is in charge of warranty. He truly was the worst part of buying a home with [name removed]. Buying a home is the biggest purchase of our lives. Warranty is supposed to give you relieve from stress and anxiety. He did the opposite.

2.0
Verified Homeowner
San Tan Valley, AZ, on Apr 23, 2025

[name removed] company I was not a fan of. The sales team and warranty reps have been great.

4.8
Verified Homeowner
Orlando, Fl , on Apr 23, 2025

[Translated from ES] I am delighted with everything, service, attention, quality of staff and quality of construction materials... excellent service before, during and after closing...

5.0
Verified Homeowner
Midlothian, TX, on Apr 23, 2025

Monitor the contractors more as far as quality of the job. I had to complete simple things that should have been fully completed before signing off. The yards could have been done better as well. If you dig a few inches below the surface its all big rocks and clay. No soil

4.7
Verified Homeowner
Groveland, FL, on Apr 23, 2025

Everyone was professional in dealing with them. [name removed] always was there for us and made sure we were taken care of and issues resolved. [name removed] also was friendly, responsive to issues and continues to be there to help resolve any issues that arise in a timely manner! Thank you!!!

4.9
Verified Homeowner

Builder Profile

Driven by a pioneering commitment to sustainability, Landsea Homes designs and builds master planned communities and homes throughout the nation that reflect modern living—inspired spaces and features, built in vibrant, prime locations where they connect seamlessly with their surroundings.

Landsea Homes is a California based homebuilding operation with communities and homes in the U.S., Germany and China. We build a variety of home types that fit the diverse wants and needs of today’s homebuyers.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.