Homebuilder Ratings & Reviews

Landsea Homes Reviews

308 Homeowner Reviews Completed Feb 2024 - Aug 2025

Overall Satisfaction

4.4
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Alameda, CA, on Aug 11, 2025

The post-purchase experience with the team was poor. Communication was slow. Repairs were slow.

3.0
Verified Homeowner
Gunter, TX, on Aug 11, 2025

The on-site representative [name removed] was very communicative and our head builder was also.

4.4
Verified Homeowner
Fontana, CA, on Aug 11, 2025

I liked being able to have multiple walk thrus

4.9
Verified Homeowner
Liberty Hill, TX, on Aug 10, 2025

Deal on interest rate.

4.8
Verified Homeowner
Fontana, CA, on Aug 10, 2025

I liked the customer service from [name removed] an [name removed]. They were efficient in getting work orders completed and they made sure to get experienced professionals to get the job done.

4.8
Verified Homeowner
St Cloud, Fl , on Aug 10, 2025

I loved the whole experience

5.0
Verified Homeowner
Surprise, AZ, on Aug 10, 2025

[Translated from ES] Cost-quality ratio

4.9
Verified Homeowner
Round Rock, TX, on Aug 10, 2025

Like all the personal is amazing

5.0
Verified Homeowner
Palm Bay, Fl , on Aug 09, 2025

Overall my experience was good, we had some snafus in the beginning which were addressed. Some of the heart ache I have is the fact they lowered the cost of the house and weren't willing to work with us since we were "under contract", now I question if our home is even worth as much as we paid for it since house prices keep dropping. Additionally, I have not heard from anyone from the team in the 6 months I have lived here, including the warranty people. So need to dig into that since I am having repeated issues with my garage door and it having a mind of its own. Overall though the home seems well built and is serving its purpose.

2.4
Verified Homeowner
Glendale, AZ, on Aug 09, 2025

I am very dissatisfied about the warranty on this home. I have repeatedly asked for help with repairs. The time frame for repairs is ridiculously long or non existent. I would never buy another home from this builder. I am beyond frustrated! Several doors have not worked properly and the warranty department will not repair one of the doors. The front door has had work done 2 times and is still not repaired properly. I am so frustrated. Plus the HOA is a joke!

0.9
Verified Homeowner
Deland, FL, on Aug 09, 2025

I can't think of anything that I disliked about my purchase experience. It was great!

4.9
Verified Homeowner
Alameda, CA, on Aug 08, 2025

Thank you for everything!

5.0
Verified Homeowner
Fontana, CA, on Aug 08, 2025

[name removed] was always a pleasure to work with; he always seemed to be paying attention to us. He is the best!!!!

4.9
Verified Homeowner
Groveland, FL, on Aug 08, 2025

Disliked very much individual who did mortgage work. I would highly recommend going with another mortgage company. Love to say more but don’t want to raise my blood pressure.

4.6
Verified Homeowner
Mount Dora, FL, on Aug 07, 2025

from the beginning I had a leak in my bath tube and all the sinks in the home, the plumber sent out by land sea told me to "try not to wet around the sinks" which is impossible because that what you did at a sink you use water. then the doors wouldn't close due to being improperly installed they came out and fixed it. then my electric outlets for the loft and master bath stopped working, the tech that came out said someone had cut the wire in the attic. after all that I started to have issues with my a/c after calling about it twice(doesn't cool the home) I kept being told that its because its summer, but they ended up finding a leak in the unit outside. before finding the leak they kept teliling me I was expecting to much for the a/c installed, almost even charging me for coming out due to not believing me. instead of changing the leaking line they just did a patch which I am against. now my master tub is leaking again due to the grout having a separation. I also forgot to mention when I first moved in the light above the kitchen was installed in the wrong place after being told by the builder 'angel" that there's nothing anyone can do, we got upper management involved and they fixed the problem. now the sinks are leaking again and I'm being told its because [name removed] cut big holes instead of individual ones so the rubber barrier that's suppose to stop the water isn't working nor will it work due to the whole being to big. this has been a very disappointing experience.

3.2
Verified Homeowner
Ontario, CA, on Aug 06, 2025

I like the customer service and that during my first year, there was a new home warranty. I didn’t have to stress to try and figure out what needed to be fixed when I bought my home. The time to live in the home and slowly see what issues needed to be fixed was really a nice perk.

5.0
Verified Homeowner
Glendale, AZ, on Aug 06, 2025

Disliked how quickly the home was built and how thrown together things within the home feel. Messy paint/caulking/tile/stairs/carpet. Wish I would’ve purchased a home inspector. Customer care and customer care representatives have been a positive experience and easy to work with.

3.9
Verified Homeowner
Alameda, CA, on Aug 06, 2025

We had an initial issue with the sales team who entered our contact information incorrectly which had reverberating effects downstream with NFM Lending + First American Title. The issue was eventually resolved, but we had difficulty receiving updated documents with our contact information corrected.

4.6
Verified Homeowner
Groveland, FL, on Aug 06, 2025

I like all the help I received.

5.0
Verified Homeowner
Waddell, AZ, on Aug 05, 2025

Nothing all is fine thanks

5.0
Verified Homeowner

Builder Profile

Driven by a pioneering commitment to sustainability, Landsea Homes designs and builds master planned communities and homes throughout the nation that reflect modern living—inspired spaces and features, built in vibrant, prime locations where they connect seamlessly with their surroundings.

Landsea Homes is a California based homebuilding operation with communities and homes in the U.S., Germany and China. We build a variety of home types that fit the diverse wants and needs of today’s homebuyers.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.