Homebuilder Ratings & Reviews

Landsea Homes Reviews

129 Homeowner Reviews Completed Aug 2023 - Feb 2025

Overall Satisfaction

4.3
Customers' overall satisfaction
4.4
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Brighton, CO, on Feb 02, 2025

Liked how quick of responses I had and the how quick the process was.

5.0
Verified Homeowner
Surprise, AZ, on Feb 02, 2025

I liked the buying experience that Landsea provided. The repair of an issue due to a lack of management when our restroom flooded, knowing there was some type of plumbing issue, was my major dislike.

3.7
Verified Homeowner
San Tan Valley, AZ, on Feb 02, 2025

The maintenance response time and customer service was quick and responsive

5.0
Verified Homeowner
St Cloud, Fl , on Feb 01, 2025

Any items we have encountered have been addressed quickly with the trade responsible. Most of the trades have been quick to schedule a time to address/fix the issue.

4.3
Verified Homeowner
Midlothian, TX, on Feb 01, 2025

The quality of the house is not as good as I expected. The neighborhood is not what I expected.

4.3
Verified Homeowner
Glendale, AZ, on Feb 01, 2025

The people we worked with on [name removed]’s side were dishonest and cut corners on just about everything. They tried to take advantage of our lack of knowledge in the home buying process, would tell us things that mattered to us were not a big deal, and would overall just make us feel unimportant and like another number in their stats that they had to hit.

0.8
Verified Homeowner
Kissimmee, FL, on Feb 01, 2025

Every step was a great experience from start to closing!

5.0
Verified Homeowner
Surprise, AZ, on Feb 01, 2025

I believe it was used the lowest trade skills to build those homes

3.3
Verified Homeowner
Fontana, CA, on Jan 31, 2025

They did a good job communication and keeping us updated with the progress of the home.

4.4
Verified Homeowner
Ontario, CA, on Jan 31, 2025

Easy experience! Pretty seamless

5.0
Verified Homeowner
St Cloud, Fl , on Jan 31, 2025

From sales personal to bank representative was very professional and attended. We are so happy with [name removed].

4.9
Verified Homeowner
Mesa, AZ, on Jan 31, 2025

Nothing, it has been a great experience

5.0
Verified Homeowner
Debary, FL, on Jan 31, 2025

Their professionalism, attention to detail, and dedication.

5.0
Verified Homeowner
Debary, FL, on Jan 30, 2025

[Translated from ZH-S] The communication during the construction process was very smooth and timely

4.1
Verified Homeowner
Manor, TX, on Jan 30, 2025

The most important part for me was the loan team,they helped me a lot!thank you!!and the house is fit great for our family members.

4.9
Verified Homeowner
Fontana, CA, on Jan 30, 2025

The sales team and especially [name removed] was so very nice to me. [name removed] is an amazing person!

5.0
Verified Homeowner
Groveland, Fl , on Jan 28, 2025

The communication has been so poor. They just tell you anything you want to hear to keep you quiet but never follow through with anything. I heard over and over again that all of the outstanding issues would be fixed after moving in, however, after signing and getting the keys, they literally don’t care at all. You guys are making this a terrible experience for no reason at all. There are so many bad reviews about this exact issue post purchase and I see why. You’re hurting your company’s brand over very small and basic things because of the communication.

2.0
Verified Homeowner
San Juan Capistrano, CA, on Jan 28, 2025

Customer service [name removed] and field manager [name removed] did an amazing job making our home purchase experience great.

4.9
Verified Homeowner
Kissimmee, FL, on Jan 28, 2025

The real estate agents and homebuilder were responsive and accommodating. The only negative I would comment is in regard to NFM lending which we used to for financing. We were assigned [name removed]. It was a horrendous experience. Her and her office were incredibly unresponsive and unavailable. The only time they reached out was when they needed paperwork filled out by us. As a veteran I felt completely disregarded. I received absolutely no help in setting up my homestead exemption and I am now stuck paying property taxes that I shouldnt be paying for given my disability rating. This was brought up multiple times to erika before my closing date but nothing was done about it. I even tried calling on the day of closing and received no answers. Her and her office are the sole reason for the poor review.

4.3
Verified Homeowner
Palm Bay, Fl , on Jan 28, 2025

I was very satisfied with the complete experience for the time i walked into the home to view it fell in love with it and wanted it to be my forever home

5.0
Verified Homeowner

Builder Profile

Driven by a pioneering commitment to sustainability, Landsea Homes designs and builds master planned communities and homes throughout the nation that reflect modern living—inspired spaces and features, built in vibrant, prime locations where they connect seamlessly with their surroundings.

Landsea Homes is a California based homebuilding operation with communities and homes in the U.S., Germany and China. We build a variety of home types that fit the diverse wants and needs of today’s homebuyers.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.