Top Homebuilder Ratings & Reviews

Landsea Homes

Celery Oaks

25 Homeowner Reviews Completed Aug 2023 - Feb 2025

Landsea Homes

Overall Satisfaction

3.4
Customers' overall satisfaction
2.0
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Experience

2.5

Purchase Experience

2.8

Home Personalization Experience

4.4

Construction Experience

3.0

Customer Care Experience

4.3

Home Readiness

3.8

Installation & Workmanship

3.9

Community Profile

Landsea Homes logo
Driven by a pioneering commitment to sustainability, Landsea Homes designs and builds master planned communities and homes throughout the nation that reflect modern living—inspired spaces and features, built in vibrant, prime locations where they connect seamlessly with their surroundings.

Landsea Homes is a California based homebuilding operation with communities and homes in the U.S., Germany and China. We build a variety of home types that fit the diverse wants and needs of today’s homebuyers.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Sanford, on Feb 01, 2024

Worst customer care I have ever experienced. No quality control at all in the construction of the house. Just to quote few examples the faucets in bathroom are aligned so badly that water spill all over. The toilet seats in 3 bathrooms are not even same and of different model. Bathroom doors in the second floor are so weirdly made that the ground clearance is so low and it appears as if we are sitting on floor. There is no uniformity in any aspect. Now talking about high performance home package, the [name removed] homes and none of the members of customer team have any clue about the inclusions. I was cheated and falsely promised on a garage opener that is compatible with apple HomeKit. Till dat 7 months after closure, still did not receive it.

3.9
Verified Homeowner
Sanford, on Aug 21, 2024

Worst customer support. Very cheap and bad construction quality. The design center and the costs of the upgrades offered vs the quality of jobs

2.1
Verified Homeowner
Sanford, on Dec 13, 2023

They are not sticked to there words ..

3.2
Verified Homeowner
Sanford, on May 05, 2024

So far I am pleased with the community. While there have been a number of issues to address so far we have been able to communicate them to [name removed] so they could be addressed. We are still waiting for some outstanding items to be resolved but we expect that they will be taken care of as promised.

4.5
Verified Homeowner
Sanford, on Sep 09, 2023

The response from landsea is quick, but service provider is responding too late.

3.4
Verified Homeowner
Sanford, on Dec 26, 2023

No proper Customer support for home warranty.

1.5
Verified Homeowner
Sanford, on May 16, 2023

I haven’t used the warranty yet.

5.0
Verified Homeowner
Sanford, on Jan 09, 2023

It's ok

3.6
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Sanford, on Feb 01, 2024

Worst customer care I have ever experienced. No quality control at all in the construction of the house. Just to quote few examples the faucets in bathroom are aligned so badly that water spill all over. The toilet seats in 3 bathrooms are not even same and of different model. Bathroom doors in the second floor are so weirdly made that the ground clearance is so low and it appears as if we are sitting on floor. There is no uniformity in any aspect. Now talking about high performance home package, the [name removed] homes and none of the members of customer team have any clue about the inclusions. I was cheated and falsely promised on a garage opener that is compatible with apple HomeKit. Till dat 7 months after closure, still did not receive it.

3.9
Verified Homeowner
Sanford, on Dec 13, 2023

They are not sticked to there words ..

3.2
Verified Homeowner
Sanford, on Sep 09, 2023

The response from landsea is quick, but service provider is responding too late.

3.4
Verified Homeowner
Sanford, on May 16, 2023

I haven’t used the warranty yet.

5.0
Verified Homeowner
Sanford, on Jan 09, 2023

It's ok

3.6
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Sanford, on Aug 21, 2024

Worst customer support. Very cheap and bad construction quality. The design center and the costs of the upgrades offered vs the quality of jobs

2.1
Verified Homeowner
Sanford, on May 05, 2024

So far I am pleased with the community. While there have been a number of issues to address so far we have been able to communicate them to [name removed] so they could be addressed. We are still waiting for some outstanding items to be resolved but we expect that they will be taken care of as promised.

4.5
Verified Homeowner
Sanford, on Dec 26, 2023

No proper Customer support for home warranty.

1.5
Verified Homeowner