Top Homebuilder Ratings & Reviews

Landsea Homes

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32 Homeowner Reviews Completed Oct 2023 - Feb 2025

Landsea Homes

Overall Satisfaction

4.2
Customers' overall satisfaction
4.4
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Experience

4.4

Purchase Experience

4.8

Home Personalization Experience

4.8

Construction Experience

4.5

Customer Care Experience

4.7

Home Readiness

4.2

Installation & Workmanship

4.2

Community Profile

Landsea Homes logo
Driven by a pioneering commitment to sustainability, Landsea Homes designs and builds master planned communities and homes throughout the nation that reflect modern living—inspired spaces and features, built in vibrant, prime locations where they connect seamlessly with their surroundings.

Landsea Homes is a California based homebuilding operation with communities and homes in the U.S., Germany and China. We build a variety of home types that fit the diverse wants and needs of today’s homebuyers.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Ontario, on Apr 07, 2024

service is good

3.8
Verified Homeowner
Ontario, on Nov 23, 2024

[name removed] is the best, new home buyer and he was patient and helpful. Above and beyond

5.0
Verified Homeowner
Ontario, on Feb 06, 2024

So far I have not used it.

5.0
Verified Homeowner
Ontario, on Mar 27, 2024

I like it !

4.2
Verified Homeowner
Ontario, on Oct 11, 2023

It's really good.

5.0
Verified Homeowner
Ontario, on Dec 01, 2023

Quality of house finishes are not good. No option of customization and things that are customizable were overpriced. House closing date was very delayed

2.5
Verified Homeowner
Ontario, on Oct 02, 2023

I would not change anything.. im very satisfied with everything

5.0
Verified Homeowner
Ontario, on Nov 07, 2023

A lot of unfinished spots and painting quality not the best Parking in the community I s terrible

3.8
Verified Homeowner
Ontario, on Mar 24, 2023

[name removed] good thermal construction of the house. We use more heating during winter and more cooling during summer. It is not eco-friendly house even with a solar. The quality could be better like problem with grouting, painting, not working appliances, heating/cooling. Lots to list.

3.6
Verified Homeowner
Ontario, on May 23, 2023

I like how prompt the customer service team was in addressing the claim I had. Communication was excellent as well.

5.0
Verified Homeowner
Ontario, on Mar 12, 2023

What I liked was that for the most part all the contractors that came in to fix the house were very nice. What I disliked, when we first got started things were unorganized and we, the homebuyers, were made to feel like we messed up and treated poorly. Also nothing was completely after we did the walkthrough of our house. As the process went on when we had problems with the house things weren’t looked at for some XXXXX you don’t know what you’re doing/talking about reason.

3.6
Verified Homeowner
Ontario, on May 19, 2023

It was great,

4.5
Verified Homeowner
Ontario, on Jan 26, 2023

The HOA(The management trusts) is not replying to my request for almost one. So disappointed with the HOA.

3.1
Verified Homeowner
Ontario, on May 17, 2023

The customer service team is very responsive and helpful. They will definitely have answers or be able to guide you to the right directions as you need their help.

5.0
Verified Homeowner
Ontario, on Jan 03, 2023

Quality of work Big crack in my garage floor and bathroom tile is broke as well vanity next to garage door has a big crack in it happy at all

2.6
Verified Homeowner
Ontario, on May 03, 2023

Great customer service. Very help staff with any concerns or questions.

5.0
Verified Homeowner
Ontario, on Sep 25, 2022

So far so good

5.0
Verified Homeowner
Ontario, on Jan 02, 2023

TRASH PICK UP IS INCONSISTENT. Morning , afternoon. No time frame.

4.1
Verified Homeowner
Ontario, on Sep 25, 2022

There are a lot of things to repair and fix such as grouting issues, a/c issues, tile uneven, painting etc. although it is being addressed now.

3.6
Verified Homeowner
Ontario, on Dec 26, 2022

The communication on status of my home being built.

4.9
Verified Homeowner
Ontario, on Sep 03, 2022

Everyone that has come in to fix the house has been really nice and does the job well.

4.8
Verified Homeowner
Ontario, on Dec 16, 2022

I like their super modern designs! I still haven’t see anything even similar in any new developments. I also liked all the associates and staff who worked on my property and home. They all cared seriously about their professions and cared about my home as if it were their own.

5.0
Verified Homeowner
Ontario, on Jun 24, 2022

Ever since we moved in we have had numerous items not working and it's getting frustrating. Appliance was not working - Stove/Oven so we couldn't cook. [name removed] wasn't working and then they installed it 2 months later as we prepared for this 2 hour orientation to learn about how to use everything and they guy just installed it and left us hanging with the door lock incomplete and didn't even teach us how to use the smart house. Garage door kept breaking and not opening causing me to be late for work several times. Painting job was horrible and incomplete. Basically everything did not work and it isnt a surprise anymore when something is messed up.

0.5
Verified Homeowner
Ontario, on Dec 14, 2022

There was a pervasive lack of communication during the sales process (I had to continually ask about basic information instead of it being provided to me by my sales representative), several home features were not explained fully during the walk through or sales processes, and timing considerations were left for me to solve with respect to utilities (e.g. I had to coordinate my solar power being turned on but was not told that was the case, I was told internet was available at move in but when my provider came a week later they informed me that no lines were run to my section of the neighborhood, etc.).

3.8
Verified Homeowner
Ontario, on Jun 08, 2022

Several areas in the home still needed/need work

5.0
Verified Homeowner
Ontario, on Jun 02, 2022

Quality service by staff.

5.0
Verified Homeowner
Ontario, on May 27, 2022

[name removed] has been awesome!

5.0
Verified Homeowner
Ontario, on May 19, 2022

No complaints. They always respond to my request in a timely manner with professionalism!

5.0
Verified Homeowner
Ontario, on May 04, 2022

[name removed] is the best. He takes care of any services requests right away. Very profesional and great communication.

5.0
Verified Homeowner
Ontario, on Apr 25, 2022

Issues are not fixed timely or it takes 2-3 visits to resolve anything.

2.4
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Ontario, on Apr 07, 2024

service is good

3.8
Verified Homeowner
Ontario, on Feb 06, 2024

So far I have not used it.

5.0
Verified Homeowner
Ontario, on Oct 11, 2023

It's really good.

5.0
Verified Homeowner
Ontario, on Oct 02, 2023

I would not change anything.. im very satisfied with everything

5.0
Verified Homeowner
Ontario, on May 23, 2023

I like how prompt the customer service team was in addressing the claim I had. Communication was excellent as well.

5.0
Verified Homeowner
Ontario, on May 19, 2023

It was great,

4.5
Verified Homeowner
Ontario, on May 17, 2023

The customer service team is very responsive and helpful. They will definitely have answers or be able to guide you to the right directions as you need their help.

5.0
Verified Homeowner
Ontario, on May 03, 2023

Great customer service. Very help staff with any concerns or questions.

5.0
Verified Homeowner
Ontario, on Sep 25, 2022

So far so good

5.0
Verified Homeowner
Ontario, on Sep 25, 2022

There are a lot of things to repair and fix such as grouting issues, a/c issues, tile uneven, painting etc. although it is being addressed now.

3.6
Verified Homeowner
Ontario, on Sep 03, 2022

Everyone that has come in to fix the house has been really nice and does the job well.

4.8
Verified Homeowner
Ontario, on Jun 24, 2022

Ever since we moved in we have had numerous items not working and it's getting frustrating. Appliance was not working - Stove/Oven so we couldn't cook. [name removed] wasn't working and then they installed it 2 months later as we prepared for this 2 hour orientation to learn about how to use everything and they guy just installed it and left us hanging with the door lock incomplete and didn't even teach us how to use the smart house. Garage door kept breaking and not opening causing me to be late for work several times. Painting job was horrible and incomplete. Basically everything did not work and it isnt a surprise anymore when something is messed up.

0.5
Verified Homeowner
Ontario, on Jun 08, 2022

Several areas in the home still needed/need work

5.0
Verified Homeowner
Ontario, on Jun 02, 2022

Quality service by staff.

5.0
Verified Homeowner
Ontario, on May 27, 2022

[name removed] has been awesome!

5.0
Verified Homeowner
Ontario, on May 19, 2022

No complaints. They always respond to my request in a timely manner with professionalism!

5.0
Verified Homeowner
Ontario, on May 04, 2022

[name removed] is the best. He takes care of any services requests right away. Very profesional and great communication.

5.0
Verified Homeowner
Ontario, on Apr 25, 2022

Issues are not fixed timely or it takes 2-3 visits to resolve anything.

2.4
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Ontario, on Nov 23, 2024

[name removed] is the best, new home buyer and he was patient and helpful. Above and beyond

5.0
Verified Homeowner
Ontario, on Mar 27, 2024

I like it !

4.2
Verified Homeowner
Ontario, on Dec 01, 2023

Quality of house finishes are not good. No option of customization and things that are customizable were overpriced. House closing date was very delayed

2.5
Verified Homeowner
Ontario, on Nov 07, 2023

A lot of unfinished spots and painting quality not the best Parking in the community I s terrible

3.8
Verified Homeowner
Ontario, on Mar 24, 2023

[name removed] good thermal construction of the house. We use more heating during winter and more cooling during summer. It is not eco-friendly house even with a solar. The quality could be better like problem with grouting, painting, not working appliances, heating/cooling. Lots to list.

3.6
Verified Homeowner
Ontario, on Mar 12, 2023

What I liked was that for the most part all the contractors that came in to fix the house were very nice. What I disliked, when we first got started things were unorganized and we, the homebuyers, were made to feel like we messed up and treated poorly. Also nothing was completely after we did the walkthrough of our house. As the process went on when we had problems with the house things weren’t looked at for some XXXXX you don’t know what you’re doing/talking about reason.

3.6
Verified Homeowner
Ontario, on Jan 26, 2023

The HOA(The management trusts) is not replying to my request for almost one. So disappointed with the HOA.

3.1
Verified Homeowner
Ontario, on Jan 03, 2023

Quality of work Big crack in my garage floor and bathroom tile is broke as well vanity next to garage door has a big crack in it happy at all

2.6
Verified Homeowner
Ontario, on Jan 02, 2023

TRASH PICK UP IS INCONSISTENT. Morning , afternoon. No time frame.

4.1
Verified Homeowner
Ontario, on Dec 26, 2022

The communication on status of my home being built.

4.9
Verified Homeowner
Ontario, on Dec 16, 2022

I like their super modern designs! I still haven’t see anything even similar in any new developments. I also liked all the associates and staff who worked on my property and home. They all cared seriously about their professions and cared about my home as if it were their own.

5.0
Verified Homeowner
Ontario, on Dec 14, 2022

There was a pervasive lack of communication during the sales process (I had to continually ask about basic information instead of it being provided to me by my sales representative), several home features were not explained fully during the walk through or sales processes, and timing considerations were left for me to solve with respect to utilities (e.g. I had to coordinate my solar power being turned on but was not told that was the case, I was told internet was available at move in but when my provider came a week later they informed me that no lines were run to my section of the neighborhood, etc.).

3.8
Verified Homeowner