Top Homebuilder Ratings & Reviews

Landsea Homes

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35 Homeowner Reviews Completed Oct 2024 - May 2025

Landsea Homes

Overall Satisfaction

4.5
Customers' overall satisfaction
4.5
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Experience

4.4

Purchase Experience

4.7

Home Personalization Experience

4.4

Insurance

4.8

Construction Experience

4.5

Customer Care Experience

4.7

Home Readiness

4.5

Installation & Workmanship

4.4

Community Profile

Landsea Homes logo
Driven by a pioneering commitment to sustainability, Landsea Homes designs and builds master planned communities and homes throughout the nation that reflect modern living—inspired spaces and features, built in vibrant, prime locations where they connect seamlessly with their surroundings.

Landsea Homes is a California based homebuilding operation with communities and homes in the U.S., Germany and China. We build a variety of home types that fit the diverse wants and needs of today’s homebuyers.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Ontario, CA, on May 04, 2025

We enjoyed the process overall, what made us uneasy was the quick turnaround for move in to take advantage of certain incentives. We understand why, but at times it was hard to make confident decisions because everything needed a response or signature ASAP. AKA there was no time to investigate if we could get a loan to cover solar or or understand PMI better. Stuff like that. But want to stress we are still very happy as of this writing.

4.9
Verified Homeowner
Ontario, on May 28, 2025

I want to share my appreciation for the outstanding service provided by [name removed] from customer service. He has been absolutely amazing—always on top of every issue and consistently providing prompt and accurate responses. We experienced a defective fixed window that shattered in the middle of the night. I submitted a work order around 1:00 AM, and to my surprise, [name removed] called me early the next morning and even visited in person to examine the issue and ensure our safety. He made himself readily available, worked diligently behind the scenes, and followed up daily to keep us updated. Thanks to his efforts, a new window was installed within just 10 days. I’m extremely impressed by his professionalism and dedication. While I understand that even brand new homes can have issues, the level of service [name removed] provided was truly phenomenal. His commitment turned a stressful situation into a reassuring experience.

5.0
Verified Homeowner
Ontario, on May 01, 2025

Everyone is so friendly and ready to help to answer my questions and concerns. Special thanks to [name removed], [name removed], [name removed], and [name removed].

5.0
Verified Homeowner
Ontario, CA, on Apr 21, 2025

It was quick. The title company was helpful.

4.7
Verified Homeowner
Ontario, on Apr 04, 2025

The staff was very helping and comforting for a first home buyer. Everything was done smoothly and in a timely manner.

5.0
Verified Homeowner
Ontario, CA, on Jan 16, 2025

only thing that bummed me out was the previous buyer failed escrow which left me no choice with my floor and kitchen design/color

5.0
Verified Homeowner
Ontario, CA, on Dec 07, 2024

Everything was smooth and sound from pre-approval to closing. Landsea and all of its team members did their job and made sure everything was accommodated and explained to us from start to end. Shoutout to Rebecca Cochran and Niko B of the Landsea team for making our home purchase an exciting and wonderful experience. Lastly, credits due to Jack and Jacob of the home management team for accommodating and committing to all our requests with very prompt responses and quick turn around time!

5.0
Verified Homeowner
Ontario, CA, on Dec 05, 2024

Patio size (much smaller) Interior designer(communication with Emily i would Not recommend her)

4.3
Verified Homeowner
Ontario, CA, on Dec 03, 2024

I like everything

4.5
Verified Homeowner
Ontario, CA, on Nov 27, 2024

They keep us posted for the update of the property

3.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Ontario, CA, on May 04, 2025

We enjoyed the process overall, what made us uneasy was the quick turnaround for move in to take advantage of certain incentives. We understand why, but at times it was hard to make confident decisions because everything needed a response or signature ASAP. AKA there was no time to investigate if we could get a loan to cover solar or or understand PMI better. Stuff like that. But want to stress we are still very happy as of this writing.

4.9
Verified Homeowner
Ontario, CA, on Apr 21, 2025

It was quick. The title company was helpful.

4.7
Verified Homeowner
Ontario, CA, on Jan 16, 2025

only thing that bummed me out was the previous buyer failed escrow which left me no choice with my floor and kitchen design/color

5.0
Verified Homeowner
Ontario, CA, on Dec 07, 2024

Everything was smooth and sound from pre-approval to closing. Landsea and all of its team members did their job and made sure everything was accommodated and explained to us from start to end. Shoutout to Rebecca Cochran and Niko B of the Landsea team for making our home purchase an exciting and wonderful experience. Lastly, credits due to Jack and Jacob of the home management team for accommodating and committing to all our requests with very prompt responses and quick turn around time!

5.0
Verified Homeowner
Ontario, CA, on Dec 05, 2024

Patio size (much smaller) Interior designer(communication with Emily i would Not recommend her)

4.3
Verified Homeowner
Ontario, CA, on Dec 03, 2024

I like everything

4.5
Verified Homeowner
Ontario, CA, on Nov 27, 2024

They keep us posted for the update of the property

3.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Ontario, on May 28, 2025

I want to share my appreciation for the outstanding service provided by [name removed] from customer service. He has been absolutely amazing—always on top of every issue and consistently providing prompt and accurate responses. We experienced a defective fixed window that shattered in the middle of the night. I submitted a work order around 1:00 AM, and to my surprise, [name removed] called me early the next morning and even visited in person to examine the issue and ensure our safety. He made himself readily available, worked diligently behind the scenes, and followed up daily to keep us updated. Thanks to his efforts, a new window was installed within just 10 days. I’m extremely impressed by his professionalism and dedication. While I understand that even brand new homes can have issues, the level of service [name removed] provided was truly phenomenal. His commitment turned a stressful situation into a reassuring experience.

5.0
Verified Homeowner
Ontario, on May 01, 2025

Everyone is so friendly and ready to help to answer my questions and concerns. Special thanks to [name removed], [name removed], [name removed], and [name removed].

5.0
Verified Homeowner
Ontario, on Apr 04, 2025

The staff was very helping and comforting for a first home buyer. Everything was done smoothly and in a timely manner.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet