Top Homebuilder Ratings & Reviews

Landsea Homes

Em Green Ct 5 Co

47 Homeowner Reviews Completed Aug 2023 - Feb 2025

Landsea Homes

Overall Satisfaction

4.4
Customers' overall satisfaction
4.6
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Experience

4.5

Purchase Experience

4.7

Home Personalization Experience

4.7

Insurance

5.0

Construction Experience

4.4

Customer Care Experience

4.5

Home Readiness

4.3

Installation & Workmanship

4.2

Community Profile

Landsea Homes logo
Driven by a pioneering commitment to sustainability, Landsea Homes designs and builds master planned communities and homes throughout the nation that reflect modern living—inspired spaces and features, built in vibrant, prime locations where they connect seamlessly with their surroundings.

Landsea Homes is a California based homebuilding operation with communities and homes in the U.S., Germany and China. We build a variety of home types that fit the diverse wants and needs of today’s homebuyers.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Mesa, AZ, on Feb 03, 2025

Open communication

5.0
Verified Homeowner
Mesa, on Feb 17, 2025

beautiful home and qualty

5.0
Verified Homeowner
Mesa, on Dec 11, 2024

They take a little while to come to fix something, but they eventually get it fixed

4.5
Verified Homeowner
Mesa, AZ, on Jan 16, 2025

Everything was smooth and easy, great communication and everyone we worked with was very friendly and helpful.

5.0
Verified Homeowner
Mesa, on Dec 15, 2023

The items in the 30-day checklist were not completed. As repairs were finally made damage was done to other parts of our home. We've had to deal with so many different Landsea employees to try and resolve. We were removed from our home on two separate occasions for a total of 7 days so that repairs could be made. Poor quality of work and poor quality control by Landsea.

0.5
Verified Homeowner
Mesa, AZ, on Jan 04, 2025

The whole process was made pretty simple for us

5.0
Verified Homeowner
Mesa, on Nov 06, 2023

I wasn't informed that the pest control warranty would cost money.

4.0
Verified Homeowner
Mesa, AZ, on Dec 17, 2024

[name removed] the sales rep was AMAZING! Really helpful and easy to get a hold of. The home quality itself is awful. Coming in, I thought [name removed] had a great reputation with build quality. There was a lot of things that needed to be fixed when my inspector looked at the house. Some were fixed, some still need to be worked on. I was not fully confident about closing on the house but I was given a “must sign end of November” deadline so it doesn’t affect my incentives. Even though during the final walkthrough there was PLENTY of things that needed repair, I was assured it would be fixed since the house is under warranty. The worst part was [name removed]. He was the person that did the walkthrough with me and he was suppose to be in charged with fixing what we find in the walk through. He was very dismissive about my private inspectors concerns. He seemed like he was annoyed every time me and my family brought up concerns. There’s plenty wrong that needed to be fixed, but one thing that was shocking was that the Dishwasher was not installed at all. I was able to slide off the whole unit completely. This was after the “Final Walkthrough”. After I already signed the papers. [name removed] was informed by my inspector that the dishwasher wasn’t installed and [name removed] still neglected this. My inspector also brought up concerns regarding two fire hazards in the home. One was a not properly sealed electrical outlet and one was the garage door not latching properly so the door closes properly. [name removed] did not fix the door. When I asked him about the electrical seal, he insured me he did, but didn’t show me the fix, so I have my doubts. On the bright side, [name removed] is now the new maintenance personal. He’s been easy to communicate with and really helpful. Like I mentioned before, there is alot of things that need to be fixed in the house (staircase creaking and carpet isn’t stapled, side by side windows are uneven in height, island cabinet is cracked and damaged, missing caulking EVERYWHERE, drywall poorly patched causing warping and creating holes, electrical post on the yard is damaged and is an eyesore to look at, other small things) and [name removed] has been great at making a plan and scheduling when it’ll be fixed. Hopefully [name removed] pulls through. Lastly, because of the subpar build quality paired with terrible service by [name removed], I would not recommend [name removed] to any of my family, friends, or coworkers. Me and my family still love the house, the layout, the look of it, but the experience was has not been ideal.

3.2
Verified Homeowner
Mesa, on Oct 01, 2023

What we like is that we haven’t had to use it yet, but we know we can if we need to.

5.0
Verified Homeowner
Mesa, AZ, on Oct 13, 2024

The finance department was phenomenal. The customer service and construction team has been very thorough and educational. There are always going to be some amount of things that come up, but these teams have been so personable and responsive.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Mesa, AZ, on Feb 03, 2025

Open communication

5.0
Verified Homeowner
Mesa, AZ, on Jan 16, 2025

Everything was smooth and easy, great communication and everyone we worked with was very friendly and helpful.

5.0
Verified Homeowner
Mesa, AZ, on Jan 04, 2025

The whole process was made pretty simple for us

5.0
Verified Homeowner
Mesa, AZ, on Dec 17, 2024

[name removed] the sales rep was AMAZING! Really helpful and easy to get a hold of. The home quality itself is awful. Coming in, I thought [name removed] had a great reputation with build quality. There was a lot of things that needed to be fixed when my inspector looked at the house. Some were fixed, some still need to be worked on. I was not fully confident about closing on the house but I was given a “must sign end of November” deadline so it doesn’t affect my incentives. Even though during the final walkthrough there was PLENTY of things that needed repair, I was assured it would be fixed since the house is under warranty. The worst part was [name removed]. He was the person that did the walkthrough with me and he was suppose to be in charged with fixing what we find in the walk through. He was very dismissive about my private inspectors concerns. He seemed like he was annoyed every time me and my family brought up concerns. There’s plenty wrong that needed to be fixed, but one thing that was shocking was that the Dishwasher was not installed at all. I was able to slide off the whole unit completely. This was after the “Final Walkthrough”. After I already signed the papers. [name removed] was informed by my inspector that the dishwasher wasn’t installed and [name removed] still neglected this. My inspector also brought up concerns regarding two fire hazards in the home. One was a not properly sealed electrical outlet and one was the garage door not latching properly so the door closes properly. [name removed] did not fix the door. When I asked him about the electrical seal, he insured me he did, but didn’t show me the fix, so I have my doubts. On the bright side, [name removed] is now the new maintenance personal. He’s been easy to communicate with and really helpful. Like I mentioned before, there is alot of things that need to be fixed in the house (staircase creaking and carpet isn’t stapled, side by side windows are uneven in height, island cabinet is cracked and damaged, missing caulking EVERYWHERE, drywall poorly patched causing warping and creating holes, electrical post on the yard is damaged and is an eyesore to look at, other small things) and [name removed] has been great at making a plan and scheduling when it’ll be fixed. Hopefully [name removed] pulls through. Lastly, because of the subpar build quality paired with terrible service by [name removed], I would not recommend [name removed] to any of my family, friends, or coworkers. Me and my family still love the house, the layout, the look of it, but the experience was has not been ideal.

3.2
Verified Homeowner
Mesa, AZ, on Oct 13, 2024

The finance department was phenomenal. The customer service and construction team has been very thorough and educational. There are always going to be some amount of things that come up, but these teams have been so personable and responsive.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Mesa, on Feb 17, 2025

beautiful home and qualty

5.0
Verified Homeowner
Mesa, on Dec 11, 2024

They take a little while to come to fix something, but they eventually get it fixed

4.5
Verified Homeowner
Mesa, on Dec 15, 2023

The items in the 30-day checklist were not completed. As repairs were finally made damage was done to other parts of our home. We've had to deal with so many different Landsea employees to try and resolve. We were removed from our home on two separate occasions for a total of 7 days so that repairs could be made. Poor quality of work and poor quality control by Landsea.

0.5
Verified Homeowner
Mesa, on Nov 06, 2023

I wasn't informed that the pest control warranty would cost money.

4.0
Verified Homeowner
Mesa, on Oct 01, 2023

What we like is that we haven’t had to use it yet, but we know we can if we need to.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet