Top Homebuilder Ratings & Reviews

Landsea Homes

NCCanyon P3.2 35 CO

62 Homeowner Reviews Completed Sep 2023 - Feb 2025

Landsea Homes

Overall Satisfaction

4.4
Customers' overall satisfaction
4.4
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Experience

4.3

Purchase Experience

4.7

Home Personalization Experience

4.7

Construction Experience

4.3

Customer Care Experience

4.6

Home Readiness

4.2

Installation & Workmanship

4.4

Community Profile

Landsea Homes logo
Driven by a pioneering commitment to sustainability, Landsea Homes designs and builds master planned communities and homes throughout the nation that reflect modern living—inspired spaces and features, built in vibrant, prime locations where they connect seamlessly with their surroundings.

Landsea Homes is a California based homebuilding operation with communities and homes in the U.S., Germany and China. We build a variety of home types that fit the diverse wants and needs of today’s homebuyers.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Surprise, on Oct 07, 2024

Over a year since moving in and still have outstanding items which were identified prior to closing…the trades that come out to “fix” stuff end up typically making things worse or creating huge messes that I am stuck cleaning up.

1.9
Verified Homeowner
Surprise, on Dec 19, 2024

I like how the inspections or maintenance updates are scheduled from the time of purchase to several years from purchase date. Also, any tickets that I have submitted were resolved very quickly.

5.0
Verified Homeowner
Surprise, AZ, on Jan 08, 2025

What I liked most about my experience was the quick responses from everyone affiliated with [name removed]. Specifically, [name removed] and [name removed]. They answered all my questions quickly and thoroughly. I also never felt I was asking redundant questions like I have in the past with other lenders.

4.5
Verified Homeowner
Surprise, on Dec 04, 2024

I liked the communication with the members I worked with, the upfront-ness of expectations we needed to understand, and the friendliness of landseas staff.

5.0
Verified Homeowner
Surprise, AZ, on Dec 13, 2024

Everyone was nice and professional only thing bad I can say is the cellular service but nothing we can do about that

4.9
Verified Homeowner
Surprise, on Nov 18, 2024

I don’t know how to communicate with the warranty/customer care. It’s been so long.

0.5
Verified Homeowner
Surprise, AZ, on Nov 24, 2024

The ease of closing virtually from out of town

4.9
Verified Homeowner
Surprise, on Sep 21, 2024

How to get 3 ovens

4.8
Verified Homeowner
Surprise, AZ, on Nov 23, 2024

The plumbing is very loud inside the home. We hear everything from flushing toilets to simply running sink water. The appliances are supposed to be smart but the cooktop and hood do not speak to each other and create an issue with a code violation.

3.7
Verified Homeowner
Surprise, on Sep 15, 2024

Disliked, NA. Like the quick response time when service is required. [name removed] is a rock star!

5.0
Verified Homeowner
Surprise, on Jun 08, 2024

When my 60 walk thru was schedule two weeks in a row the workers didn't show up when the painter did so up they missed a couple of things on the list there are still things to be touched up and adressed

2.2
Verified Homeowner
Surprise, on Mar 03, 2024

Anytime I need a warranty service the response is fast and they get help scheduled immediately. [name removed] is awesome.

5.0
Verified Homeowner
Surprise, on Dec 05, 2023

[name removed] in the warrenty department has been phenomenal in reaching out and scheduling to have things fixed or replaced, where we have tried to handle it on our own and the companies are not willing to assist

5.0
Verified Homeowner
Surprise, on Sep 11, 2023

Like all things new, there will be something that requires fixing due to faulty product or rapid installation. With that being said when I put in a work order I am contacted regarding either more information needed and/or time when someone will be out to fix.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Surprise, AZ, on Jan 08, 2025

What I liked most about my experience was the quick responses from everyone affiliated with [name removed]. Specifically, [name removed] and [name removed]. They answered all my questions quickly and thoroughly. I also never felt I was asking redundant questions like I have in the past with other lenders.

4.5
Verified Homeowner
Surprise, AZ, on Dec 13, 2024

Everyone was nice and professional only thing bad I can say is the cellular service but nothing we can do about that

4.9
Verified Homeowner
Surprise, AZ, on Nov 24, 2024

The ease of closing virtually from out of town

4.9
Verified Homeowner
Surprise, AZ, on Nov 23, 2024

The plumbing is very loud inside the home. We hear everything from flushing toilets to simply running sink water. The appliances are supposed to be smart but the cooktop and hood do not speak to each other and create an issue with a code violation.

3.7
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Surprise, on Dec 19, 2024

I like how the inspections or maintenance updates are scheduled from the time of purchase to several years from purchase date. Also, any tickets that I have submitted were resolved very quickly.

5.0
Verified Homeowner
Surprise, on Dec 04, 2024

I liked the communication with the members I worked with, the upfront-ness of expectations we needed to understand, and the friendliness of landseas staff.

5.0
Verified Homeowner
Surprise, on Nov 18, 2024

I don’t know how to communicate with the warranty/customer care. It’s been so long.

0.5
Verified Homeowner
Surprise, on Sep 21, 2024

How to get 3 ovens

4.8
Verified Homeowner
Surprise, on Sep 15, 2024

Disliked, NA. Like the quick response time when service is required. [name removed] is a rock star!

5.0
Verified Homeowner
Surprise, on Jun 08, 2024

When my 60 walk thru was schedule two weeks in a row the workers didn't show up when the painter did so up they missed a couple of things on the list there are still things to be touched up and adressed

2.2
Verified Homeowner
Surprise, on Mar 03, 2024

Anytime I need a warranty service the response is fast and they get help scheduled immediately. [name removed] is awesome.

5.0
Verified Homeowner
Surprise, on Dec 05, 2023

[name removed] in the warrenty department has been phenomenal in reaching out and scheduling to have things fixed or replaced, where we have tried to handle it on our own and the companies are not willing to assist

5.0
Verified Homeowner
Surprise, on Sep 11, 2023

Like all things new, there will be something that requires fixing due to faulty product or rapid installation. With that being said when I put in a work order I am contacted regarding either more information needed and/or time when someone will be out to fix.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Surprise, on Oct 07, 2024

Over a year since moving in and still have outstanding items which were identified prior to closing…the trades that come out to “fix” stuff end up typically making things worse or creating huge messes that I am stuck cleaning up.

1.9
Verified Homeowner