Overall Satisfaction
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Landsea Homes is a California based homebuilding operation with communities and homes in the U.S., Germany and China. We build a variety of home types that fit the diverse wants and needs of today’s homebuyers.
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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Palm Bay, on Oct 07, 2024
[name removed] staff were honest, communicated well throughout the process, they were patient and answered all wuestions and made me feel like they cared. They felt like friends.
Palm Bay, on Dec 26, 2024
We have to reach out several times before we get a response on some items. Some are taken care of immediately. We still have items outstanding for the first 3 months and some still outstanding in the 6 months period. These are the issues that are holding back perfect score on each section on the questionnaire.
Palm Bay, Fl , on Jan 22, 2025
[name removed], his people and freedom mortage are friggin awesome ??
Palm Bay, on Aug 17, 2024
I have very much liked that the Building manager, [name removed] is very receptive to our concerns and immediate tries to help us with any small issues we have found in our home.
Palm Bay, on Sep 29, 2024
Overall the house has been great. The quality of home that is built is great. The only dislike i have about this home is the paint used on the exterior walls. If you have a small scratch or mark on the wall , you will not be able to wipe it off without removing paint too. You basically have to repaint all the walls once you mark them.
Palm Bay, FL, on Nov 15, 2024
I loved the communication. Everyone responded quickly and patiently. Very professional and friendly. I have no dislikes at this time.
Palm Bay, on May 17, 2024
[name removed]. He goes above and beyond and is extremely competent . He is an asset to [name removed].
Palm Bay, on Jul 22, 2024
We are very happy with our High Performance [name removed] home. It is built exceptionally well, with great technology incorporated into the design which is what initially attracted us to their build. [name removed] has stood firmly behind their work and made sure we are still completely happy with our home. They truly put their home buyers first, ensuring all concerns are promptly addressed. We are at our one year mark and so far any issues that have arisen since our closing date have been professionally handled. The only thing I can think of that I dislike about my home is the carpet that was put on the stairs and in the bedrooms. So, while the overall quality of the home is impressive, the carpet falls short of these high standards. All things said and done, one year later we still absolutely love our new [name removed] home.
Palm Bay, on Feb 06, 2024
It takes the vendors a very long time to actually perform the repairs.
Palm Bay, on May 30, 2024
So far from the very beginning with working with [name removed] we have been vey happy with everything
Palm Bay, on May 29, 2024
Love how welling [name removed] is to work with tou on your home and how great [name removed] the #Warranty guy absolutely amazing and helping us fix things in our home that were under warranty. Really appreciate it
Palm Bay, on Dec 05, 2023
Very quick to respond with issues when we first moved in. Great service
Palm Bay, on May 28, 2024
The entire buying experience was very easy. Everyone that I have dealt with, from buying to warranty issues has been very easy to work with.
Palm Bay, on Nov 20, 2023
Warranty service has been non-existent. [name removed] is either overwhelmed by more warranty concerns than they can handle or is intentionally unresponsive.
Palm Bay, on May 28, 2024
The build and quality of home was above expectations. The team at [name removed] was there every step of the way and was helpful with each and every request or question I had.
Palm Bay, on Oct 30, 2023
It takes a very long time to get any thing repaired.
Palm Bay, on May 27, 2024
-SMART house devices where hacked within 30 days of occupancy requiring removal/disabling and resetting all passwords. -[name removed] sidestepped responsibility for correction of major flaws despite identification on day of move in and repeated reminders.
Palm Bay, on Apr 29, 2024
I like the style and layout of the home. There are a few things that needed fixed but overall it is a great home
Palm Bay, on Mar 16, 2024
House seems to be built well. Lot is wet 10 months out of the year. 2”-3” standing water in the back. [name removed] says it’s not their problem. Also never removed cover from dryer vent costing me over $200 when it was on the final walk through checklist. I’ve tried to reach out to warranty about it but they don’t seem to want to take responsibility to pay me back the $200 I had to pay (I have pictures and a receipt) to have a vent cleaning company fix it (inside the year warranty time).
Palm Bay, on Sep 05, 2023
Despite the clear contractual obligations regarding the resolution of drainage issues within 10 feet of the house and the replacement of dead shrubs and sod, the warranty service has not been fulfilled. Since moving into the house, we have had standing water in the flower beds for the past 6 months, and despite multiple letters and requests to address the issue, nothing has been done. The water destroyed the backyard and bushes planted by the builder and has become a breeding ground for mosquitoes.
Palm Bay, on Nov 14, 2023
Workmanship terrible. Items not addressed in a reasonable time (still waiting on items more than a year after closing). Extreme follow up with client services.
Palm Bay, on Jun 25, 2023
Warranty and customer service seem to better and responsive than most
Palm Bay, on Jul 27, 2023
We were installed a damaged quartz counter top in our kitchen. Had guys come out 3 times to just take a look at it, then completely ghosted me. Counter top is still not replaced. Our oak tree in front was planted wrong, fell over twice, wood stands and ropes wouldn't work. So we finally decided to change it out for a palm. (Which is in the bylaws) we are now getting letters that we will get fined for no oak in the front.
Palm Bay, on May 11, 2023
There were so many issues with the workmanship of my home that some items are still outstanding 7 months later. There hasn’t been 1 area of the home that didn’t need to be fixed after closing.
Palm Bay, on May 11, 2023
I understand its a difficult time however i should not be asking for updates on items that started to get fixed and no further action has been taken. I was told my ac would be replaced because of several issues and 6+ services visits. Im still waiting. I had framing and dry wall work along with work outside and its still not painted despite scheduling twice for painters to be here.paying this amount for a house and dealing with this is not acceptable
Palm Bay, on Feb 06, 2023
I have disliked the customer service and warranty of landsea. We spent a significant amount upgrading our kitchen counter to quartz and it came damaged and not sealed. We disclosed it before closing, then being promised it'll get fixed. Got the run around for weeks and eventually ghosted. Landseas Property manager scheduled a meeting and was a no show, then stopped answering his phone. Absolutely unprofessional. Long story short counter still not fixed. Walls are so thin they crumble when trying to hang things. Can see the metal framing around door frames.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Palm Bay, Fl , on Jan 22, 2025
[name removed], his people and freedom mortage are friggin awesome ??
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Palm Bay, on Dec 26, 2024
We have to reach out several times before we get a response on some items. Some are taken care of immediately. We still have items outstanding for the first 3 months and some still outstanding in the 6 months period. These are the issues that are holding back perfect score on each section on the questionnaire.
Palm Bay, on Aug 17, 2024
I have very much liked that the Building manager, [name removed] is very receptive to our concerns and immediate tries to help us with any small issues we have found in our home.
Palm Bay, on May 17, 2024
[name removed]. He goes above and beyond and is extremely competent . He is an asset to [name removed].
Palm Bay, on Feb 06, 2024
It takes the vendors a very long time to actually perform the repairs.
Palm Bay, on Dec 05, 2023
Very quick to respond with issues when we first moved in. Great service
Palm Bay, on Nov 20, 2023
Warranty service has been non-existent. [name removed] is either overwhelmed by more warranty concerns than they can handle or is intentionally unresponsive.
Palm Bay, on Oct 30, 2023
It takes a very long time to get any thing repaired.
Palm Bay, on Sep 05, 2023
Despite the clear contractual obligations regarding the resolution of drainage issues within 10 feet of the house and the replacement of dead shrubs and sod, the warranty service has not been fulfilled. Since moving into the house, we have had standing water in the flower beds for the past 6 months, and despite multiple letters and requests to address the issue, nothing has been done. The water destroyed the backyard and bushes planted by the builder and has become a breeding ground for mosquitoes.
Palm Bay, on Jun 25, 2023
Warranty and customer service seem to better and responsive than most
Palm Bay, on May 11, 2023
There were so many issues with the workmanship of my home that some items are still outstanding 7 months later. There hasn’t been 1 area of the home that didn’t need to be fixed after closing.
Palm Bay, on Feb 06, 2023
I have disliked the customer service and warranty of landsea. We spent a significant amount upgrading our kitchen counter to quartz and it came damaged and not sealed. We disclosed it before closing, then being promised it'll get fixed. Got the run around for weeks and eventually ghosted. Landseas Property manager scheduled a meeting and was a no show, then stopped answering his phone. Absolutely unprofessional. Long story short counter still not fixed. Walls are so thin they crumble when trying to hang things. Can see the metal framing around door frames.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Palm Bay, on Oct 07, 2024
[name removed] staff were honest, communicated well throughout the process, they were patient and answered all wuestions and made me feel like they cared. They felt like friends.
Palm Bay, on Sep 29, 2024
Overall the house has been great. The quality of home that is built is great. The only dislike i have about this home is the paint used on the exterior walls. If you have a small scratch or mark on the wall , you will not be able to wipe it off without removing paint too. You basically have to repaint all the walls once you mark them.
Palm Bay, on Jul 22, 2024
We are very happy with our High Performance [name removed] home. It is built exceptionally well, with great technology incorporated into the design which is what initially attracted us to their build. [name removed] has stood firmly behind their work and made sure we are still completely happy with our home. They truly put their home buyers first, ensuring all concerns are promptly addressed. We are at our one year mark and so far any issues that have arisen since our closing date have been professionally handled. The only thing I can think of that I dislike about my home is the carpet that was put on the stairs and in the bedrooms. So, while the overall quality of the home is impressive, the carpet falls short of these high standards. All things said and done, one year later we still absolutely love our new [name removed] home.
Palm Bay, on May 30, 2024
So far from the very beginning with working with [name removed] we have been vey happy with everything
Palm Bay, on May 29, 2024
Love how welling [name removed] is to work with tou on your home and how great [name removed] the #Warranty guy absolutely amazing and helping us fix things in our home that were under warranty. Really appreciate it
Palm Bay, on May 28, 2024
The entire buying experience was very easy. Everyone that I have dealt with, from buying to warranty issues has been very easy to work with.
Palm Bay, on May 28, 2024
The build and quality of home was above expectations. The team at [name removed] was there every step of the way and was helpful with each and every request or question I had.
Palm Bay, on May 27, 2024
-SMART house devices where hacked within 30 days of occupancy requiring removal/disabling and resetting all passwords. -[name removed] sidestepped responsibility for correction of major flaws despite identification on day of move in and repeated reminders.
Palm Bay, on Apr 29, 2024
I like the style and layout of the home. There are a few things that needed fixed but overall it is a great home
Palm Bay, on Mar 16, 2024
House seems to be built well. Lot is wet 10 months out of the year. 2”-3” standing water in the back. [name removed] says it’s not their problem. Also never removed cover from dryer vent costing me over $200 when it was on the final walk through checklist. I’ve tried to reach out to warranty about it but they don’t seem to want to take responsibility to pay me back the $200 I had to pay (I have pictures and a receipt) to have a vent cleaning company fix it (inside the year warranty time).
Palm Bay, on Nov 14, 2023
Workmanship terrible. Items not addressed in a reasonable time (still waiting on items more than a year after closing). Extreme follow up with client services.
Palm Bay, on Jul 27, 2023
We were installed a damaged quartz counter top in our kitchen. Had guys come out 3 times to just take a look at it, then completely ghosted me. Counter top is still not replaced. Our oak tree in front was planted wrong, fell over twice, wood stands and ropes wouldn't work. So we finally decided to change it out for a palm. (Which is in the bylaws) we are now getting letters that we will get fined for no oak in the front.
Palm Bay, on May 11, 2023
I understand its a difficult time however i should not be asking for updates on items that started to get fixed and no further action has been taken. I was told my ac would be replaced because of several issues and 6+ services visits. Im still waiting. I had framing and dry wall work along with work outside and its still not painted despite scheduling twice for painters to be here.paying this amount for a house and dealing with this is not acceptable