Top Homebuilder Ratings & Reviews

Landsea Homes

Strata

76 Homeowner Reviews Completed Jan 2024 - May 2025

Landsea Homes

Overall Satisfaction

4.2
Customers' overall satisfaction
3.9
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Experience

4.0

Purchase Experience

4.1

Home Personalization Experience

4.5

Insurance

5.0

Construction Experience

4.2

Customer Care Experience

4.5

Home Readiness

3.7

Installation & Workmanship

4.1

Community Profile

Landsea Homes logo
Driven by a pioneering commitment to sustainability, Landsea Homes designs and builds master planned communities and homes throughout the nation that reflect modern living—inspired spaces and features, built in vibrant, prime locations where they connect seamlessly with their surroundings.

Landsea Homes is a California based homebuilding operation with communities and homes in the U.S., Germany and China. We build a variety of home types that fit the diverse wants and needs of today’s homebuyers.

Driving Directions
Request More Info
  Go to Builder Reviews page

MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Fontana, on Feb 08, 2025

When problems arise, I can make a work order and it gets resolved by the Superintendents [name removed] and [name removed]. They are very responsive.

5.0
Verified Homeowner
Fontana, on Apr 13, 2025

The whole experience of buying our home. The sales staff and customer service were excellent! Highly recommend to my family and friends to buy [name removed] homes for quality and service.

4.7
Verified Homeowner
Fontana, CA, on May 07, 2025

Helpful staff. Loan process was smooth and easy. Great communication throughout the entire process.

4.9
Verified Homeowner
Fontana, on Oct 24, 2024

The experience has been good so far as long as I am on it and reminding people of my requests. Sometimes, the companies it has been assigned to has taken up to 2 months to fulfill the request.

4.6
Verified Homeowner
Fontana, CA, on Apr 01, 2025

We were sorry to see our original salesperson go, otherwise all has been a great experience.

4.9
Verified Homeowner
Fontana, on Apr 07, 2025

I liked that their customer service is easy to rich and they take the time to get to know you.

4.2
Verified Homeowner
Fontana, on Oct 07, 2024

[name removed] has been great to us! He’s quick and efficient. We really like his commitment to service!

5.0
Verified Homeowner
Fontana, CA, on Jan 30, 2025

The sales team and especially [name removed] was so very nice to me. [name removed] is an amazing person!

5.0
Verified Homeowner
Fontana, on Mar 27, 2025

Unfinished work, many open tickets, disregard of my concerns

2.9
Verified Homeowner
Fontana, on Sep 19, 2024

Most needed

5.0
Verified Homeowner
Fontana, on Mar 18, 2025

I dislike the electrical issues, but they seem to be okay for the moment. During warranty inspection it was mentioned that the cover on the box is too small and some of the wires are bundled into one port. I am also disappointed that nobody came to fix the driveway and... that within 8 months the kitchen island started to come apart. Cabinet doors, button on the disposal, etc. I had requested someone, but maybe I missed them?? We talked about the guy [name removed] in the beginning, I'm happy to have been able to make my payments on time, but he made this experience a struggle for me financially. I'm still trying to recover.

4.2
Verified Homeowner
Fontana, on Sep 09, 2024

The service has been easy to use, they are very responsive and quick to fix things that make sense. Makes the transition very smooth. I have only had one issue unresolved so far which was the kitchen island, but in the grander scope it's very minor.

4.3
Verified Homeowner
Fontana, on Nov 25, 2024

Items were an after thought: acess out of our backyard, stairs in the backyards that take up usable space, and vent leading to our microwave blows outside dirt.

4.2
Verified Homeowner
Fontana, on Jun 09, 2024

[name removed] responded right away to my request. Professional

4.5
Verified Homeowner
Fontana, on May 29, 2024

Length of warranty should be longer. Customer care is excellent.

5.0
Verified Homeowner
Fontana, on May 28, 2024

It has been wonderful. Everyone has been attentive and on time! Every issue resolved quickly

5.0
Verified Homeowner
Fontana, on May 17, 2024

Whatever service we need, they see to it that we get it right away. Efficient service!

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Fontana, CA, on May 07, 2025

Helpful staff. Loan process was smooth and easy. Great communication throughout the entire process.

4.9
Verified Homeowner
Fontana, CA, on Apr 01, 2025

We were sorry to see our original salesperson go, otherwise all has been a great experience.

4.9
Verified Homeowner
Fontana, CA, on Jan 30, 2025

The sales team and especially [name removed] was so very nice to me. [name removed] is an amazing person!

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Fontana, on Feb 08, 2025

When problems arise, I can make a work order and it gets resolved by the Superintendents [name removed] and [name removed]. They are very responsive.

5.0
Verified Homeowner
Fontana, on Oct 24, 2024

The experience has been good so far as long as I am on it and reminding people of my requests. Sometimes, the companies it has been assigned to has taken up to 2 months to fulfill the request.

4.6
Verified Homeowner
Fontana, on Oct 07, 2024

[name removed] has been great to us! He’s quick and efficient. We really like his commitment to service!

5.0
Verified Homeowner
Fontana, on Sep 19, 2024

Most needed

5.0
Verified Homeowner
Fontana, on Sep 09, 2024

The service has been easy to use, they are very responsive and quick to fix things that make sense. Makes the transition very smooth. I have only had one issue unresolved so far which was the kitchen island, but in the grander scope it's very minor.

4.3
Verified Homeowner
Fontana, on Jun 09, 2024

[name removed] responded right away to my request. Professional

4.5
Verified Homeowner
Fontana, on May 29, 2024

Length of warranty should be longer. Customer care is excellent.

5.0
Verified Homeowner
Fontana, on May 28, 2024

It has been wonderful. Everyone has been attentive and on time! Every issue resolved quickly

5.0
Verified Homeowner
Fontana, on May 17, 2024

Whatever service we need, they see to it that we get it right away. Efficient service!

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Fontana, on Apr 13, 2025

The whole experience of buying our home. The sales staff and customer service were excellent! Highly recommend to my family and friends to buy [name removed] homes for quality and service.

4.7
Verified Homeowner
Fontana, on Apr 07, 2025

I liked that their customer service is easy to rich and they take the time to get to know you.

4.2
Verified Homeowner
Fontana, on Mar 27, 2025

Unfinished work, many open tickets, disregard of my concerns

2.9
Verified Homeowner
Fontana, on Mar 18, 2025

I dislike the electrical issues, but they seem to be okay for the moment. During warranty inspection it was mentioned that the cover on the box is too small and some of the wires are bundled into one port. I am also disappointed that nobody came to fix the driveway and... that within 8 months the kitchen island started to come apart. Cabinet doors, button on the disposal, etc. I had requested someone, but maybe I missed them?? We talked about the guy [name removed] in the beginning, I'm happy to have been able to make my payments on time, but he made this experience a struggle for me financially. I'm still trying to recover.

4.2
Verified Homeowner
Fontana, on Nov 25, 2024

Items were an after thought: acess out of our backyard, stairs in the backyards that take up usable space, and vent leading to our microwave blows outside dirt.

4.2
Verified Homeowner