Top Homebuilder Ratings & Reviews

Landsea Homes

Wiregrass

7 Homeowner Reviews Completed Aug 2023 - Feb 2025

Landsea Homes

Overall Satisfaction

2.8
Customers' overall satisfaction
5.0
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

0.0

Community Profile

Landsea Homes logo
Driven by a pioneering commitment to sustainability, Landsea Homes designs and builds master planned communities and homes throughout the nation that reflect modern living—inspired spaces and features, built in vibrant, prime locations where they connect seamlessly with their surroundings.

Landsea Homes is a California based homebuilding operation with communities and homes in the U.S., Germany and China. We build a variety of home types that fit the diverse wants and needs of today’s homebuyers.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

St. Cloud, on Sep 02, 2023

Totally dissatisfied, warranty manager claimed that 4 month old house have no warranty to fix construction mistake.

0.5
Verified Homeowner
St. Cloud, on Feb 29, 2024

All materials used were cheap and really bad quality. Even with the upgrades we made they still really bad quality.

2.0
Verified Homeowner
St. Cloud, on Jul 28, 2023

All in all I don’t have any complaints other than in the beginning about the screen for my lanai and speaking with the young lady and she would give me a date and time when someone was coming and I would travel back there from New York to be told a half hour before the end time that she has to reschedule because of some reason or another and it went on numerous times, I drive there not fly so that’s time and money spent for it to be wasted not saying I don’t mind coming back but I was doing so for a reason then she wouldn’t speak to me because of my frustrations with her.

4.6
Verified Homeowner
St. Cloud, on Dec 12, 2023

I felt as though the builder and warranty people were not able to help with many issues we had post closing.

3.6
Verified Homeowner
St. Cloud, on May 23, 2023

I have many things that should have been corrected during the closing that still needs to be corrected.

2.7
Verified Homeowner
St. Cloud, on Oct 22, 2023

The quality of walls and using plastic pipe in plumbing is not good. The construction material is cheap. As soon as I touch the wall the color disappear.

2.8
Verified Homeowner
St. Cloud, on May 07, 2023

Disliked how I was spoken to every time I would speak to my warrant rep about issues with my new home

0.5
Verified Homeowner
St. Cloud, on Apr 27, 2023

The service request takes too long to complete. For example to changing my Window took almost 6 months. The leakage from bathroom door took 5 months.

2.9
Verified Homeowner
St. Cloud, on Apr 17, 2023

Communication is subpar via web, text & phone. There is lack of engagement and commitment from your team. [name removed] holding your business partners / suppliers accountable.

2.0
Verified Homeowner
St. Cloud, on Feb 01, 2023

[name removed] warranty service and customer care is probably the worst that I've come across and I've dealt with Lennar so that is saying something. [name removed] is the worst possible person that [name removed] could rely upon to provide customer service. He is loud, argumentative and very aggressive. Speaking to him during the walk though and post his 'warranty presentation' we came away with the impression that has incentivized him to terrify new home owners enough that they don't make warranty claims. He kept saying we will do warranty service 'once as a courtesy' for anything and everything that we asked about. [name removed] has single handedly made us not refer any of our friends to buy [name removed] homes. It seems [name removed] is so terrified of standing behind their own product that they had to employ and incentivize a bully as a warranty manager. I had sewer backup on day 1 and was told to wait for a plumber for 2 days and to get it fixed. I have 2 toddlers, should a new home owner live with a sewer backup for 2 days? When I asked for atleast a clean up I was told I'd have to do it myself because that is not covered under warranty! WHICH COMPANY IN THEIR RIGHT MIND WILL TELL A BRAND NEW CUSTOMER, ONE THAT PAID A HALF A MILLION DOLLARS FOR THEIR HOME, TO CLEAN UP A SEWER BACKUP THEMSELVES? If [name removed] cannot stand behind their own product let alone empathize with new home owners on the mess that [name removed]'s contractors created, then you should close your shop and find something better to do with your time. We referred multiple friends to Dream home finders just because of the warranty experience even though they are way behind on their build promises so that is how much 1 [name removed] is costing you, think about it before you employ more bullies in 'customer service'

1.9
Verified Homeowner
St. Cloud, on Nov 15, 2022

They are responsive when it comes to claims

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

St. Cloud, on Sep 02, 2023

Totally dissatisfied, warranty manager claimed that 4 month old house have no warranty to fix construction mistake.

0.5
Verified Homeowner
St. Cloud, on Jul 28, 2023

All in all I don’t have any complaints other than in the beginning about the screen for my lanai and speaking with the young lady and she would give me a date and time when someone was coming and I would travel back there from New York to be told a half hour before the end time that she has to reschedule because of some reason or another and it went on numerous times, I drive there not fly so that’s time and money spent for it to be wasted not saying I don’t mind coming back but I was doing so for a reason then she wouldn’t speak to me because of my frustrations with her.

4.6
Verified Homeowner
St. Cloud, on May 23, 2023

I have many things that should have been corrected during the closing that still needs to be corrected.

2.7
Verified Homeowner
St. Cloud, on May 07, 2023

Disliked how I was spoken to every time I would speak to my warrant rep about issues with my new home

0.5
Verified Homeowner
St. Cloud, on Apr 27, 2023

The service request takes too long to complete. For example to changing my Window took almost 6 months. The leakage from bathroom door took 5 months.

2.9
Verified Homeowner
St. Cloud, on Apr 17, 2023

Communication is subpar via web, text & phone. There is lack of engagement and commitment from your team. [name removed] holding your business partners / suppliers accountable.

2.0
Verified Homeowner
St. Cloud, on Feb 01, 2023

[name removed] warranty service and customer care is probably the worst that I've come across and I've dealt with Lennar so that is saying something. [name removed] is the worst possible person that [name removed] could rely upon to provide customer service. He is loud, argumentative and very aggressive. Speaking to him during the walk though and post his 'warranty presentation' we came away with the impression that has incentivized him to terrify new home owners enough that they don't make warranty claims. He kept saying we will do warranty service 'once as a courtesy' for anything and everything that we asked about. [name removed] has single handedly made us not refer any of our friends to buy [name removed] homes. It seems [name removed] is so terrified of standing behind their own product that they had to employ and incentivize a bully as a warranty manager. I had sewer backup on day 1 and was told to wait for a plumber for 2 days and to get it fixed. I have 2 toddlers, should a new home owner live with a sewer backup for 2 days? When I asked for atleast a clean up I was told I'd have to do it myself because that is not covered under warranty! WHICH COMPANY IN THEIR RIGHT MIND WILL TELL A BRAND NEW CUSTOMER, ONE THAT PAID A HALF A MILLION DOLLARS FOR THEIR HOME, TO CLEAN UP A SEWER BACKUP THEMSELVES? If [name removed] cannot stand behind their own product let alone empathize with new home owners on the mess that [name removed]'s contractors created, then you should close your shop and find something better to do with your time. We referred multiple friends to Dream home finders just because of the warranty experience even though they are way behind on their build promises so that is how much 1 [name removed] is costing you, think about it before you employ more bullies in 'customer service'

1.9
Verified Homeowner
St. Cloud, on Nov 15, 2022

They are responsive when it comes to claims

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

St. Cloud, on Feb 29, 2024

All materials used were cheap and really bad quality. Even with the upgrades we made they still really bad quality.

2.0
Verified Homeowner
St. Cloud, on Dec 12, 2023

I felt as though the builder and warranty people were not able to help with many issues we had post closing.

3.6
Verified Homeowner
St. Cloud, on Oct 22, 2023

The quality of walls and using plastic pipe in plumbing is not good. The construction material is cheap. As soon as I touch the wall the color disappear.

2.8
Verified Homeowner