Homebuilder Ratings & Reviews

Century Complete

CMP Florida South East

108 Homeowner Reviews
Aug 2024 - Feb 2026

Overall Satisfaction

4.5
Customers' overall satisfaction
4.4
Customers' willingness to refer our communities to their friends and family

CMP Florida South East Communities Map

 

Community Satisfaction Ratings

  • Lakewood Park

    4.4

    CMP Florida South East - 13 Homeowner Reviews

  • Palm Bay Classic

    4.5

    CMP Florida South East - 46 Homeowner Reviews

  • Vero Lake Estates

    4.6

    CMP Florida South East - 49 Homeowner Reviews

Builder Profile

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less

Most Recent 20 Comments From CMP Florida South East
Purchase Experience Testimonials from Real Homebuyers

Fort Pierce, FL, on Jan 27, 2026

I liked the affordability

4.4
Verified Homeowner
Palm Bay, FL, on Jan 22, 2026

While the home itself meets expectations, the purchasing experience was disappointing due to marketing discrepancies that were not honored. The price advertised on the builder’s website did not match the purchase agreement, and advertised pricing was not honored. Additionally, website advertising led us to believe we were locked into a fixed interest rate, but later we learned it was actually an ARM, which was not clearly disclosed. Despite escalation attempts by my realtor, we were told nothing could be done, leaving us feeling undervalued. For such a significant purchase, clearer communication and honoring advertised terms would have made a meaningful difference in the overall experience. On a positive note, we had a washer issue over the Christmas holiday, and [name removed] went above and beyond to address it promptly, staying in contact and providing timely updates all while on vacation. [name removed] was helpful, informative, and welcoming during our initial walkthrough. [name removed] was very responsive throughout the process, though he frequently referenced this survey during our conversations. It’s also noteworthy to mention [name removed], our loan officer provided great customer service and was very informative as well.

4.9
Verified Homeowner
Palm Bay, FL, on Jan 07, 2026

They explained everything to me, especially since I was a first-time home buyer. They made the process much easier for me.

5.0
Verified Homeowner
Palm Bay, FL, on Dec 27, 2025

[name removed] really knew what she was doing and was so professional. Any thing we needed she was on top of it. She was amazing. Century is lucky to have her. [name removed] also was very helpful. He is very responsive and helpful thru everything. We greatly appreciate how wonderful your associates have been thru this whole process

4.9
Verified Homeowner
Vero Beach, FL, on Nov 23, 2025

Paperwork

4.9
Verified Homeowner
Palm Bay, FL, on Nov 17, 2025

I like how easy the process was made. From. The self tour method to the sales consultant answer questions

5.0
Verified Homeowner
Palm Bay, FL, on Nov 13, 2025

[name removed] the builder was honest, and he was committed to make my home perfect

5.0
Verified Homeowner
Vero Beach, FL, on Nov 09, 2025

It was a pleasure dealing with everyone they were very knowledgeable and pleasant also any questions I had were answered quickly

5.0
Verified Homeowner
Fort Pierce, FL, on Nov 08, 2025

NA

4.5
Verified Homeowner
Vero Beach, FL, on Oct 18, 2025

I liked my experience with [name removed] and [name removed] (aka the G). They were very helpful and informative. I disliked that the Century office (Palm Bay location) was closed when we went to sign our closing documents.

5.0
Verified Homeowner
Fort Pierce, FL, on Oct 17, 2025

The "everything is online" aspect of this company has it's pro's and con's. Sometimes getting an answer to a question was difficult because one part of the company did not know what the other part was doing. It was a lot of calls just to leave a message that was sometimes not returned. The beginning of the process was a lot easier than the closing. They do build a good house though.

3.8
Verified Homeowner
Vero Beach, FL, on Sep 09, 2025

The sales agent [name removed] is arrogant and came off as an asshole [name removed] was fantastic and the best part for us was dealing with him

4.1
Verified Homeowner
Fort Pierce, FL, on Sep 07, 2025

The best was the explaining every detail on warranties and various items in the home.

5.0
Verified Homeowner
Fort Pierce, FL, on Sep 07, 2025

Dislike: Communication was limited on the status of my home and a long wait time to move in from original closing date that was provided to me. Slobby finishing in the home (paint, spackle on the floor, chips, smears in cabinets, no chain in the garage for hurricane shutters, large hole never filled in the yard (Was told on closing it would be filled in, then never was).

3.1
Verified Homeowner
Palm Bay, FL, on Sep 02, 2025

I love how fast I closed. The initial process of getting approved how they worked with me and was supportive. I'm a first time home buyer so I didn't know a lot of things and I was educated on things before signing. I love the incentives of how they helped with closing costs etc. Small things I don't like is French drain in the front doesn't drain properly so there's an accumulation of water when it rains it attracts frogs and tadpoles etc. There was an electrical issue where the fuse box would trip randomly several times a day. Only one light outside and no wiring to add additional. However overall im pleased. No major issues just a bunch of small issues

4.7
Verified Homeowner
Palm Bay, FL, on Aug 10, 2025

The sheer amount of signatures, docs, emails, etc. That is not the fault of century, however.

5.0
Verified Homeowner
Fort Pierce, FL, on Aug 08, 2025

Title company did not have the best communication. Our sales manager [name removed] was wonderful to work with.

5.0
Verified Homeowner
Fort Pierce, FL, on Aug 05, 2025

Lawn appearance and it’s still not recovered

4.2
Verified Homeowner
Vero Beach, FL, on Aug 02, 2025

Everything was perfect !

5.0
Verified Homeowner
Palm Bay, FL, on Jul 20, 2025

Lender part of process Waited until the last 24 hours to double confirm all the information, process seemed like staff did it for the first time

4.0
Verified Homeowner