Homebuilder Ratings & Reviews

Century Complete

CMP Louisville

243 Homeowner Reviews
Sep 2024 - Mar 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

CMP Louisville Communities Map

 

Community Satisfaction Ratings

  • Champions Run

    4.9

    CMP Louisville - 15 Homeowner Reviews

  • Coopers Cottages

    4.6

    CMP Louisville - 15 Homeowner Reviews

  • Falcon Heights

    4.7

    CMP Louisville - 16 Homeowner Reviews

  • Jefferson Gardens

    4.7

    CMP Louisville - 9 Homeowner Reviews

  • Majestic Manor

    4.6

    CMP Louisville - 14 Homeowner Reviews

  • Pleasant Ridge

    4.8

    CMP Louisville - 21 Homeowner Reviews

  • Poplar Trace

    4.3

    CMP Louisville - 17 Homeowner Reviews

  • Shelton Woods

    4.8

    CMP Louisville - 19 Homeowner Reviews

  • Summit Creek

    4.7

    CMP Louisville - 40 Homeowner Reviews

  • Sunset Hills

    4.7

    CMP Louisville - 6 Homeowner Reviews

  • The Landings

    4.7

    CMP Louisville - 34 Homeowner Reviews

  • Villas of Springville Manor

    4.7

    CMP Louisville - 21 Homeowner Reviews

  • Woods of Heritage Hills

    4.7

    CMP Louisville - 16 Homeowner Reviews

Builder Profile

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From CMP Louisville
Purchase Experience Testimonials from Real Homebuyers

Lawrenceburg, KY, on Mar 07, 2026

Likes the speed and efficiency, very thorough explanations when/where needed

4.4
Verified Homeowner
Memphis, IN, on Feb 26, 2026

The entire process was smooth with great communication

5.0
Verified Homeowner
Corydon, IN, on Feb 22, 2026

Some of the Corp people were hard to get responses from in a timely fashion. Christine and Conrad were amazing to work with though

3.9
Verified Homeowner
Elizabethtown, KY, on Feb 17, 2026

Closing date was moved several times, however, this isn’t necessarily a negative as I believe many parties were involved. Alex did a great job keeping me updated and informed throughout the process which was extremely helpful.

5.0
Verified Homeowner
Corydon, IN, on Feb 11, 2026

[Translated from ES] The process was successful and quick

4.3
Verified Homeowner
Lanesville, IN, on Feb 05, 2026

I loved how easy the process was! We toured the home and 3 weeks later closed!

4.8
Verified Homeowner
Vine Grove, KY, on Jan 30, 2026

I loved the home we choose. When moving it- the home was filthy and still trying to get everything up to my standards.

4.6
Verified Homeowner
Memphis, IN, on Jan 26, 2026

Scheduling a closing location

4.7
Verified Homeowner
Vine Grove, KY, on Jan 24, 2026

I was a first time buyer from an international location and the purchase was made easy via electronic means. Customer service worked around the time change difference

5.0
Verified Homeowner
Lawrenceburg, KY, on Jan 24, 2026

Some delays in communication and miscommunication with the floor plan

4.5
Verified Homeowner
Charlestown, IN, on Jan 14, 2026

I liked the constant communication and personable responses.

5.0
Verified Homeowner
Vine Grove, KY, on Jan 14, 2026

That the builder was from our area.

5.0
Verified Homeowner
Vine Grove, KY, on Jan 13, 2026

personal attention paid by Tony Lyman & Brenda

4.3
Verified Homeowner
Lawrenceburg, KY, on Jan 12, 2026

The lack of communication.

3.9
Verified Homeowner
Lawrenceburg, KY, on Jan 12, 2026

Very smooth sailing from the day we wanted the house

5.0
Verified Homeowner
Lawrenceburg, KY, on Jan 11, 2026

We like the floor plan and the lot. We dislike the size of the garage, our inability to choose the interior paint and cabinets, and downstairs flooring has streaked spots.

4.4
Verified Homeowner
Lawrenceburg, KY, on Jan 10, 2026

I thought they were great!

5.0
Verified Homeowner
Corydon, IN, on Jan 10, 2026

The online communications were difficult with Brenda. We had a realtor and she would constantly email us about setting up agreements for the closing, which I wasn’t uncomfortable with considering I’m not a realtor? They rushed us and wanted us to close before the end of the year and made us pay a rush fee on the appraisal, but we ended up waiting on them for forms and had to move the closing date on their accord. They definitely weren’t the easier to work with. As for the house, it is beautiful and everything we could have dreamed of. The best part of working with century was meeting Conrad and having his assistant in the walk through. He was extremely knowledgeable and helpful. He was truly the only easy and friendly part of the whole process with century.

3.3
Verified Homeowner
Charlestown, IN, on Jan 09, 2026

Friedly

5.0
Verified Homeowner
Elizabethtown, KY, on Jan 08, 2026

The only things that I disliked was the miscommunications that took place between Alex and our realtor about the price of the deposits of good faith money made and the lack of updates on our home being built as well as the confusion and lack of communication about our closing date.

4.4
Verified Homeowner