Homebuilder Ratings & Reviews

Century Complete

CMP Louisville

243 Homeowner Reviews
Nov 2024 - May 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

CMP Louisville Communities Map

 

Community Satisfaction Ratings

  • Champions Run

    4.9

    CMP Louisville - 21 Homeowner Reviews

  • Coopers Cottages

    4.3

    CMP Louisville - 7 Homeowner Reviews

  • Falcon Heights

    4.7

    CMP Louisville - 13 Homeowner Reviews

  • Jefferson Gardens

    4.7

    CMP Louisville - 9 Homeowner Reviews

  • Majestic Manor

    4.6

    CMP Louisville - 18 Homeowner Reviews

  • Pleasant Ridge

    4.7

    CMP Louisville - 10 Homeowner Reviews

  • Poplar Trace

    4.3

    CMP Louisville - 17 Homeowner Reviews

  • Shelton Woods

    4.8

    CMP Louisville - 20 Homeowner Reviews

  • Summit Creek

    4.8

    CMP Louisville - 41 Homeowner Reviews

  • Sunset Hills

    4.6

    CMP Louisville - 2 Homeowner Reviews

  • The Landings

    4.7

    CMP Louisville - 39 Homeowner Reviews

  • Villas of Springville Manor

    4.7

    CMP Louisville - 24 Homeowner Reviews

  • Woods of Heritage Hills

    4.7

    CMP Louisville - 22 Homeowner Reviews

Builder Profile

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From CMP Louisville
Purchase Experience Testimonials from Real Homebuyers

Vine Grove, KY, on May 08, 2026

NA

5.0
Verified Homeowner
Memphis, IN, on May 08, 2026

The whole experience was excellent

5.0
Verified Homeowner
Radcliff, KY, on May 04, 2026

Loved everything about the entire process from start to finish

5.0
Verified Homeowner
Memphis, IN, on May 01, 2026

My experience was great, easy and fast. [name removed] and [name removed] were great people to work with and helped me with anything i needed.

5.0
Verified Homeowner
Vine Grove, KY, on May 01, 2026

Overall, I was satisfied with the purchase process from contract through move-in, especially given the challenges of coordinating everything during a PCS move. The process was efficient and ultimately allowed me to close on a new home within a tight timeline. However, I was disappointed in how builder-centric the contracts were. Many of the terms were structured in a way that strongly favored the builder, which at times made the process feel less balanced and less transparent than expected. As a buyer, I had to exercise a high level of diligence, ask detailed questions, and seek clarification to fully understand my position and protections. That said, the builder’s agent played an important role in helping navigate these concerns. He worked with me to address questions, clarify expectations, and find reasonable solutions where possible, which made a meaningful difference in the overall experience.

4.9
Verified Homeowner
Lawrenceburg, KY, on Apr 15, 2026

I liked the status updates provided through the online account. I think an area of opportunity would be to make these updates more frequent, and possibly include pictures as it makes the process more exciting.

5.0
Verified Homeowner
Memphis, IN, on Apr 09, 2026

None

5.0
Verified Homeowner
Lanesville, IN, on Apr 02, 2026

I liked that there was no procrastinating in any area of this transaction!

5.0
Verified Homeowner
Lanesville, IN, on Apr 02, 2026

There was nothing to dislike the process was very streamlined from start to finish.

5.0
Verified Homeowner
Elizabethtown, KY, on Mar 30, 2026

Their contract is totally one-sided.

4.7
Verified Homeowner
Vine Grove, KY, on Mar 27, 2026

The process qas quick and easy. The best home-buying experience I've had to date. Everyone was friendly and informative. The Construction Manager, [name removed], was awesome and has been even after closing.

5.0
Verified Homeowner
Vine Grove, KY, on Mar 27, 2026

Dislike the prices of closing, they argued over the money to give back to me for hours because the yard was not finished

4.9
Verified Homeowner
Vine Grove, KY, on Mar 27, 2026

So far I have liked it all. We have not moved in yet, but I feel confident that will be a smooth process as well.

5.0
Verified Homeowner
Charlestown, IN, on Mar 27, 2026

Everything was good

5.0
Verified Homeowner
Vine Grove, KY, on Mar 25, 2026

At the time, I did not like the pace of the process, but I feel differently now.

4.9
Verified Homeowner
Memphis, IN, on Mar 20, 2026

Ease of working with everyone from sales counselor, title company, on site project manager [name removed]

5.0
Verified Homeowner
Lawrenceburg, KY, on Mar 07, 2026

Likes the speed and efficiency, very thorough explanations when/where needed

4.4
Verified Homeowner
Memphis, IN, on Feb 26, 2026

The entire process was smooth with great communication

5.0
Verified Homeowner
Corydon, IN, on Feb 22, 2026

Some of the Corp people were hard to get responses from in a timely fashion. [name removed] and [name removed] were amazing to work with though

3.9
Verified Homeowner
Elizabethtown, KY, on Feb 17, 2026

Closing date was moved several times, however, this isn’t necessarily a negative as I believe many parties were involved. [name removed] did a great job keeping me updated and informed throughout the process which was extremely helpful.

5.0
Verified Homeowner