Homebuilder Ratings & Reviews

Century Complete

CMP Michigan E

105 Homeowner Reviews
Oct 2024 - Apr 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

CMP Michigan E Communities Map

 

Community Satisfaction Ratings

  • Carly Court

    4.4

    CMP Michigan E - 5 Homeowner Reviews

  • Deer Run - Swartz Creek

    4.7

    CMP Michigan E - 10 Homeowner Reviews

  • Fairview Village

    4.3

    CMP Michigan E - 2 Homeowner Reviews

  • Forest Glen

    4.6

    CMP Michigan E - 16 Homeowner Reviews

  • Grand View Lake

    4.7

    CMP Michigan E - 3 Homeowner Reviews

  • Island Lakes At Midtown

    4.7

    CMP Michigan E - 8 Homeowner Reviews

  • Newport Creek

    4.9

    CMP Michigan E - 27 Homeowner Reviews

  • The Timbers

    5.0

    CMP Michigan E - 1 Homeowner Reviews

  • Uptown Village

    4.8

    CMP Michigan E - 22 Homeowner Reviews

  • Woodland Ridge

    4.8

    CMP Michigan E - 11 Homeowner Reviews

Builder Profile

Part of Century Communities, one of the nation's leading homebuilders, we're proud to offer quality and affordable new homes in desirable markets throughout the country—available through our groundbreaking and convenient online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From CMP Michigan E
Purchase Experience Testimonials from Real Homebuyers

Milan, MI, on Apr 03, 2026

The process was very easy to follow and any questions I had were answered promptly. Everyone I spoke to genuinely cared.

5.0
Verified Homeowner
Monroe, MI, on Mar 27, 2026

Loved how quick it was

5.0
Verified Homeowner
Monroe, MI, on Mar 09, 2026

I liked I could tour the home by myself from the keypad. Danny reached out to me privately on social media which was very distasteful to me and my family. It was very unprofessional and I don’t think anyone sliding into DMs has good intentions. Mark and Crystal Tuffy were phenomenal to work with. Mark answers phone call immediately and gets someone who can help if he cannot. Crystal went above and beyond with the loan process.

4.5
Verified Homeowner
Milan, MI, on Mar 07, 2026

Everything went smoothly from start to finish

5.0
Verified Homeowner
Monroe, MI, on Feb 18, 2026

Very easy process

4.8
Verified Homeowner
Southgate, MI, on Jan 16, 2026

The only issue that I can think of is the title company American Title Company- I believe Century Communities has discontinued business with this title company. If so, that is great decision making on behalf of Century Communities' leadership. :)

4.1
Verified Homeowner
Milan, MI, on Jan 08, 2026

Jake-when we did our walkthrough made several misrepresentations. No fridge and then tried to say he said he may not be there (untrue) then said it may be 30 days before I receive a fridge. There is a hold in the front and he said I could text him if I need it filled and still have not received a phone number. No transparency that mailbox would not be included.

3.8
Verified Homeowner
Southgate, MI, on Nov 30, 2025

I like how each process or steps were explained.

5.0
Verified Homeowner
Monroe, MI, on Nov 28, 2025

We liked everything about the experience and did not dislike anything

5.0
Verified Homeowner
Southgate, MI, on Nov 23, 2025

I liked the constant communication, progress updates and feedback.

5.0
Verified Homeowner
Milan, MI, on Nov 22, 2025

Any issues were not on Century Complete’s part so they were fantastic to work with

4.6
Verified Homeowner
Southgate, MI, on Nov 09, 2025

I wish they let me customize the house prior to finishing

5.0
Verified Homeowner
Milan, MI, on Oct 08, 2025

Easy

5.0
Verified Homeowner
Southgate, MI, on Sep 25, 2025

What I liked most about my purchase experience was how supportive and responsive Taylor was throughout the process. She kept me updated, answered my questions, and made the entire journey much smoother. John, the construction manager, was also outstanding—very helpful, proactive, and reliable from contract through move-in. What I liked least was the long wait for pricing to be released, which was stressful since it kept getting postponed. I know that wasn’t Taylor’s fault, but it was the hardest part of the process. In addition, I wish more basic features had been included with the home, such as a garbage disposal and refrigerator. These are fairly standard items and would have made the move-in experience more convenient.

4.7
Verified Homeowner
Southgate, MI, on Sep 25, 2025

Easy process to buy Easy steps to reach to own the house

5.0
Verified Homeowner
Monroe, MI, on Sep 22, 2025

Like: Taylor Kepler and Mark Runkle Dislike: all other contact outside of the home itself

3.6
Verified Homeowner
Milan, MI, on Sep 18, 2025

Good communication. Paul was very helpful and has fulfilled all of my requests/needs from the contractor perspective. My only dissatisfaction was the amount of grass in our lawn for our completed "landscape"

4.9
Verified Homeowner
Southgate, MI, on Sep 10, 2025

Worked with Rusty Spring for initial questions and all the way through Move-in. Rusty was fantastic and was able to answer questions and provide me with decision making information while I was 7 hours away from the house being built. I was able to have accurate information that correlated to how I viewed the house. Big thank you to Rusty.

4.9
Verified Homeowner
Milan, MI, on Sep 10, 2025

The quick responses to everything! I had so many questions & Christine was so responsive & kind! Paul was great too with the walk-through & even a door issue upon moving in!

5.0
Verified Homeowner
Southgate, MI, on Sep 07, 2025

Our sales person, Taylor Keppler, kept good communication and answered all our questions.

5.0
Verified Homeowner