Homebuilder Ratings & Reviews

Century Complete

Phoenix Tucson

512 Homeowner Reviews
Aug 2021 - Feb 2023

Overall Satisfaction

4.2
Customers' overall satisfaction
4.0
Customers' willingness to refer our communities to their friends and family

Phoenix Tucson Communities Map

 

Community Satisfaction Ratings

  • Arizona City

    3.9

    Phoenix Tucson - 110 Homeowner Reviews

  • Arroyo Vistas - Wickenburg

    4.5

    Phoenix Tucson - 5 Homeowner Reviews

  • Casa Vista

    4.4

    Phoenix Tucson - 46 Homeowner Reviews

  • Cheyenne Meadows

    4.0

    Phoenix Tucson - 19 Homeowner Reviews

  • Circle City

    4.6

    Phoenix Tucson - 36 Homeowner Reviews

  • Coolidge Country Village

    4.0

    Phoenix Tucson - 11 Homeowner Reviews

  • Cottonwood Bluffs

    4.8

    Phoenix Tucson - 19 Homeowner Reviews

  • Dominion Creek

    4.3

    Phoenix Tucson - 31 Homeowner Reviews

  • McClellan Meadows

    4.1

    Phoenix Tucson - 23 Homeowner Reviews

  • Park Homes

    4.2

    Phoenix Tucson - 21 Homeowner Reviews

  • Picacho Crossing

    4.1

    Phoenix Tucson - 61 Homeowner Reviews

  • Picacho Heights

    4.5

    Phoenix Tucson - 47 Homeowner Reviews

  • The Greens

    4.8

    Phoenix Tucson - 13 Homeowner Reviews

  • Toltec Arizona Valley

    3.8

    Phoenix Tucson - 29 Homeowner Reviews

  • Water Crest

    4.7

    Phoenix Tucson - 6 Homeowner Reviews

  • Wickenburg Vistas

    4.3

    Phoenix Tucson - 20 Homeowner Reviews

  • Winterhaven Estates

    4.3

    Phoenix Tucson - 15 Homeowner Reviews

Builder Profile

Part of Century Communities—a top-10 US public homebuilder—Century Complete allows you to purchase a quality new home through an innovative online experience. Plus, streamlined finishes and floor plans mean you get your dream home quicker and at a more affordable price point!

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Phoenix Tucson
Purchase Experience Testimonials from Real Homebuyers

Arizona City, AZ, on Feb 05, 2023

sean has been very good to work with. The house had a few problems that needed to be fixed after we closed but he has been good about reaching out and seeing when he can come and get them fixed for us

5.0
Verified Homeowner
Arizona City, AZ, on Jan 30, 2023

[Translated from ES] The speed with which they made the house! 🫶

5.0
Verified Homeowner
Arizona City, AZ, on Jan 30, 2023

We just had a lot of problems with the home and then issues with the builders. This is my first home but I honestly thought being a brand new home we would not have had all these problems.

4.8
Verified Homeowner
Arizona City, AZ, on Jan 30, 2023

There's not enough space to describe my nightmare with this company

0.5
Verified Homeowner
Arizona City, AZ, on Jan 30, 2023

Besides the fact that the realtor through [name removed] Smart working with [name removed] from Century sold me on a poor representation of Century Homes that I saw and was excited about... hence why I wanted to purchase a home from your builder. However, nothing in my home was inspected by the manager of the property. The hot water tank not working, holes in the exterior and interior of the home, the paint job was not finished, the woodwork was not to a licensed professional standard, and I did not get my keys during the close and had to wait! I was moved into the property before I was allowed per the city...because the sewage was not in my name. The yard was a mess front and back! dirt in my carpet from the labor! rocks or landscape was not done and had to wait about a month. I was not told the garage was going to be half finished until the day I moved in. I was promised to follow up on paint so I could go over what the labors did not do...still has not come through. I never received what was my property line. The exterior paint job was getting done the day I was going through the walk-through. Tubs were not caulked, dents in the new stove oven and poor exterior paint job some paint was left on the windows. The overall experience was RUSHED by the Realtor who did not know much more than the project manager of the home, it was RUSHED by the trades who put the home together so I did not have an American Dream experience and if I could do this over I would have gone with a different builder! I won't ever tell anyone to purchase with Century due to my experience and I certainly do not plan on purchasing any more homes with this builder.

0.9
Verified Homeowner
Eloy, AZ, on Jan 30, 2023

No problems just dealing with banks. And waiting periods with outside agents.

5.0
Verified Homeowner
Benson, AZ, on Jan 30, 2023

The house was not completely finished. It was years end and it was apparent Century wanted to close on these homes. To this day my house is yet to be complete. [name removed] is a hard worker, dedicated to helping, however it seems there is an ongoing concern with trades and reliability. I am not satisfied with the quantity of the finished product but for the sake of [name removed] and his statistics I am offering him a 10 out 10.

5.0
Verified Homeowner
Benson, AZ, on Jan 30, 2023

None

5.0
Verified Homeowner
Coolidge, AZ, on Jan 30, 2023

House was not very clean. Scratches on several walls. Floors was torn. Two widows are not sealed well so they are leaking in between the panes. A third window has chips in it!!

2.7
Verified Homeowner
Arizona City, AZ, on Jan 27, 2023

Minor issues with the home, century complete fixed. I loved that they connected me to a wonderful lender who walked me through the entire lending process. I love that all century complete staff have treated me with the utmost respect, they appear to care about the people buying from them

4.1
Verified Homeowner
Arizona City, AZ, on Jan 24, 2023

Our home wasn't completely finished upon us receiving keys. It wasn't until multiple weeks later, and multiple phone calls until most of the items were finished that should of been completed before close. We still have outstanding items that need to be finished. If we don't constantly reach out for answers we won't receive any. It has overall become and annoying and frustrating situation when you just want to be happy and excited to be in a new home.

2.8
Verified Homeowner
Eloy, AZ, on Jan 23, 2023

I wish the homes came with a fridge. I spent almost a quarter million on this property. Having a simple $700 top freezer with the house. Would have been nice

4.9
Verified Homeowner
Benson, AZ, on Jan 22, 2023

Easy process gray construction supervisor

5.0
Verified Homeowner
Arizona City, AZ, on Jan 12, 2023

The house had issues and still not fixed although it has been more than a month since it was delivered. The home was delayed delivery and nothing was offered to compensate for the delays

2.5
Verified Homeowner
Arizona City, AZ, on Jan 05, 2023

Everything.. unprofessional quality not very good was promised to have things done that never got done

1.5
Verified Homeowner
Arizona City, AZ, on Jan 05, 2023

lack of communication, home not being built correct, several issues still need to be fixed and I been living in home for 1 month,

3.2
Verified Homeowner
Eloy, AZ, on Jan 02, 2023

My purchase experience with the preferred lender was a failure and had to go to someone else.

4.6
Verified Homeowner
Benson, AZ, on Dec 24, 2022

I am not yet moved in, but the process of purchasing, and completing escrow was smooth, pleasant and would do it again. I've had the opportunity to mention my experience with a couple of other potential buyers, and wouldn't hesitate letting anyone know of the value at Century Complete.

4.9
Verified Homeowner
Benson, AZ, on Dec 24, 2022

[name removed] is very professional and we appreciated his work and friendly help. [name removed]'s work was greatly appreciated.

4.9
Verified Homeowner
Arizona City, AZ, on Dec 18, 2022

After the close it became somewhat harder to get the last minute items crossed off our list of things we noticed that needed to he addressed

4.8
Verified Homeowner