Homebuilder Ratings & Reviews

Century Complete

Texas S

0 Homeowner Reviews
Nov 2020 - Mar 2024

Overall Satisfaction

0.0
Customers' overall satisfaction
0.0
Customers' willingness to refer our communities to their friends and family

Texas S Communities Map

 

Builder Profile

Part of Century Communities—a top-10 US public homebuilder—Century Complete allows you to purchase a quality new home through an innovative online experience. Plus, streamlined finishes and floor plans mean you get your dream home quicker and at a more affordable price point!

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less

Most Recent 20 Comments From Texas S
Purchase Experience Testimonials from Real Homebuyers

Weslaco, TX, on Nov 23, 2020

How happy every one was answering every question we had

5.0
Verified Homeowner
Edinburg, TX, on Oct 17, 2020

I loved everything about it

4.9
Verified Homeowner
Weslaco, TX, on Oct 03, 2020

Contract was not completely explained since everything was done online mostly

4.5
Verified Homeowner
Edinburg, TX, on Sep 25, 2020

There is still holes in my wall the work in this house is incomplete. garage opener is not working since we got here and in the middle of one room there is water coming through the carpet

0.6
Verified Homeowner
Mercedes, TX, on Aug 31, 2020

Loved the in house mortgage company

4.6
Verified Homeowner
Weslaco, TX, on Aug 24, 2020

Everything was very smooth so I am very happy with everything

4.9
Verified Homeowner
Weslaco, TX, on Aug 07, 2020

The homes look nice decent product for the price, the reservation process needs work and they need better communication with the realtors, and century complete needs to work with a better lender that was a whole other mess

4.5
Verified Homeowner
Edinburg, TX, on Jul 23, 2020

When I saw the add for sale on Zillow, I decided to take a look. Call the number on the sign and was referred to a realtor. Obviously, there is a protocol she said to view the house like get pre-approved with Century's financial institution. I WANTED TO VIEW THE HOUSE. She said no at first, and that really upset me to the point of not even considering the house for purchase. Fortunately, she changed her mind and showed me the house next day, since I was already pre-approved from another lender. Lesson for you: [name removed] customer is always right. Also, there are a few issues with the house that I did not see during the walkthrough (chipped counter in the bathroom, cut on the floor and a dent in the range. I signed without noticing these afterwards. I am out of luck by the BOOK. However, in my view, and if this was my company, I would fix these issues for the new owner. These tells me a lot about the quality of the product and the service of the company. As a new owner, I am not sure I could give above average scores for the quality of the home service. In a good note, the person doing the walkthrough was courteous and knowledgeable. [name removed] buying incentives (up to $,6000 for closing) was a decisive point in buying the home. [name removed] financial people were also knowledgeable and helpful.

4.1
Verified Homeowner
Mercedes, TX, on Jul 22, 2020

First, I would like to give a strong appreciation for [name removed], who was very helpful and positive throughout the entire purchasing experience. He was readily available, professional, and very nice when communicating with me and my family. I am very grateful for his help throughout this entire process and would recommend him to others. On the contrary, I would like to submit a strong disappointment and disapproval for a sales representative, [name removed]. In my brief and limited contact with this employee, I felt that he was hostile, unnecessarily rude, disrespectful, and provided misinformation that threatened the contract I had to purchase this home. Along with negative remarks, he informed me (prior to closing) that I would not be able to purchase this home if I did not meet certain deadlines (end of the month/quarter) in June. However, these dates were not established in writing in the contract. My lender was able to provide funding for the house within one month which I understand is timely. I did not appreciate his rude remarks towards our lender, especially during a global pandemic where small business are limited in resources. I would therefore not recommend Century Communities to other friends/family members solely because of the representation and impression that [name removed] made in his contact with me and other professionals. I understand that sales may be a difficult position during this time, but I feel that there is not excuse for how he carried himself.

5.0
Verified Homeowner
Mercedes, TX, on Jul 05, 2020

I felt the closing process was difficult. Communication could've been better. However the builders rep was nice and helpful.

4.6
Verified Homeowner
Edinburg, TX, on Jul 01, 2020

Home needs some floor repairs that haven't been taken care of.

4.4
Verified Homeowner
Mercedes, TX, on Jun 26, 2020

The price

4.4
Verified Homeowner
Mercedes, TX, on Jun 19, 2020

Open loving and kitchen and small countertop

4.5
Verified Homeowner
Weslaco, TX, on Jun 12, 2020

[name removed] (builder) was fantastic, especially during walk through.

4.2
Verified Homeowner
Edinburg, TX, on May 31, 2020

Easy, fast and all done online. I didn't have to leave my home.

5.0
Verified Homeowner
Edinburg, TX, on May 05, 2020

Everything was done fast

3.7
Verified Homeowner
Mercedes, TX, on Apr 15, 2020

Really helpful

5.0
Verified Homeowner
Edinburg, TX, on Apr 03, 2020

How simple and easy is the whole process.

4.8
Verified Homeowner
Edinburg, TX, on Mar 10, 2020

[name removed] speed

5.0
Verified Homeowner
Edinburg, TX, on Jan 11, 2020

Everyone was always helpful throughout the process.

5.0
Verified Homeowner