Homebuilder Ratings & Reviews

Landsea Homes

Arizona

0 Homeowner Reviews
Jan 2024 - Jul 2025

Landsea Homes

Overall Satisfaction

4.4
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

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Builder Profile

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Driven by a pioneering commitment to sustainability, Landsea Homes designs and builds master planned communities and homes throughout the nation that reflect modern living—inspired spaces and features, built in vibrant, prime locations where they connect seamlessly with their surroundings.

Landsea Homes is a California based homebuilding operation with communities and homes in the U.S., Germany and China. We build a variety of home types that fit the diverse wants and needs of today’s homebuyers.
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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less

Most Recent 20 Comments From Arizona
Purchase Experience Testimonials from Real Homebuyers

Buckeye, AZ, on Jul 12, 2025

There attention to the customer by the sales associate my the name of [name removed] was amazing. Up to the [name removed] as the construction manager. His attention to detail to us and the home gave us a smooth transition! Loved the whole process .

5.0
Verified Homeowner
GOODYEAR, AZ, on Jul 12, 2025

We most liked the attention to detail identifying issues and correcting before move in

4.9
Verified Homeowner
Surprise, AZ, on Jul 11, 2025

We weren't aware that we wouldn't know when to pick up the keys til the day of closing. We are firsttime home buyers so we didn't realize that was typical and part of the process.

4.9
Verified Homeowner
Goodyear, AZ, on Jul 10, 2025

I liked how [name removed] Homes kept me informed throughout the entire process—from signing the contract to move-in day. Their team was responsive and professional, and I appreciated the regular updates on the construction progress. If I had to mention a downside, it would be that a few minor finishing touches needed follow-up after move-in, but overall, the experience was positive and well-managed.

5.0
Verified Homeowner
SAN TAN VALLEY, AZ, on Jul 10, 2025

The only thing I didn't like was the lender that was partnered with [name removed]. For a company that had decades of experience, I had to babysit them a lot throughout the lending process. However the walkthrough experience of the home was amazing.

4.5
Verified Homeowner
Surprise, AZ, on Jul 06, 2025

Easy, happy experience

5.0
Verified Homeowner
Goodyear, AZ, on Jul 05, 2025

The Landsea Sales Associate, [name removed] was the absolute best!! She was very helpful, compassionate, available, and supportive through the entire process. The Superintendent, [name removed], was great! He was helpful and responsive. I had some issues closing due to a situation outside of my control and I don't feel like the Landsea leadership was very helpful or compromising at that stage. I completely understand it's a business, as I am a business owner, but I feel like they could have negotiated a bit, because in the end, me purchasing my home during these times for the amount I purchased for was more beneficial to them financially than me. I only moved forward due to the sentimental value of the purchase to my children. Other than that I would have left the deal and went with another builder... Also, some of the drywall, flooring, and painting was subpar, messy, unappealing, but I basically had to deal with it after they attempted to fix it, I guess.

3.8
Verified Homeowner
Surprise, AZ, on Jul 05, 2025

There wasn’t anything that I disliked. Everything went smoothly from start to finish for us.

5.0
Verified Homeowner
San Tan Valley, AZ, on Jul 03, 2025

I really liked that everyone was easy and pleasant to work with throughout the process.

4.9
Verified Homeowner
Surprise, AZ, on Jul 02, 2025

I enjoyed the care and attention we got as customers. I would also say though, that the initial walk through with the building superintendent needs more leeway time. I was up against the wall meeting every rushed deadline to the T. But when it came to doing my walk through, [name removed] and the building superintendent refused to give me a time any later than noon and only on weekdays. You should never demand a customer to take time off from work when they already exhausted their vacation time for the purpose of packing and moving weeks later. Customer priority IS THE ONLY PRIORITY. I would still recommend [name removed] to friends and family despite that one negative.

4.3
Verified Homeowner
Goodyear, AZ, on Jul 02, 2025

How easy the process was.

4.9
Verified Homeowner
Goodyear, AZ, on Jul 01, 2025

Everyone involved with the transaction was very friendly and professional.

5.0
Verified Homeowner
Buckeye, AZ, on Jun 30, 2025

The preferred lender w Land & Sea was unable to fund me and let me 3 days prior to close! This was unfortunate, causing much stress and a delay in closing. Thankful for US Bank who then funded my loan.

4.5
Verified Homeowner
SAN TAN VALLEY, AZ, on Jun 28, 2025

We like how simple the [name removed] team made the process from start to finish. Very streamlined.

4.8
Verified Homeowner
Goodyear, AZ, on Jun 26, 2025

Everything was smoth and great, nothing bad to add.

5.0
Verified Homeowner
Surprise, AZ, on Jun 24, 2025

I had to stay on top of them through the whole process. I was missing blinds that took them 3 weeks and many calls from me. [name removed] was very unhelpful and fought me on things that needed to get fixed. He was supposed to reach out about the blinds and never once called. During the final walk he stood in the kitchen as I had to keep coming back to tell him things that were missed and he just stood there with a derogatory look on his face and tried to say no they wouldn’t fix it. The front door handle for instance was very scratched and he said they wouldn’t replace it. I had to reach out to [name removed] about it to get it replaced. He is the worst superintendent ever. I am still waiting on my smart home package to be delivered and installed. I am a week from my first payment and no one has told me where I am supposed to go to pay my mortgage even though I have asked repeatedly. Overall it feels like no one cares and takes their job or customer satisfaction seriously. [name removed] and [name removed] were very nice however I am still waiting on things I should have gotten at time of close like where to pay my mortgage… Overall very dissatisfied with the process and all my neighbors especially the ones who had to deal with [name removed] have had nothing but problems and bad things to say as well.

1.0
Verified Homeowner
Goodyear, AZ, on Jun 20, 2025

Just some cosmetics issues that need to be resolved

4.3
Verified Homeowner
Goodyear, AZ, on Jun 15, 2025

Everything went smoothly. Great communication

5.0
Verified Homeowner
Buckeye, AZ, on Jun 14, 2025

[name removed] home was very good at communicating everything in a timely matter.

5.0
Verified Homeowner
Mesa, AZ, on Jun 13, 2025

I have no complaints! From contract to move-in everything went well! I’m still trying to figure out all that needs to get registered and scanned to be online though.

4.3
Verified Homeowner