Homebuilder Ratings & Reviews

Landsea Homes

Colorado

0 Homeowner Reviews
Dec 2023 - May 2025

Landsea Homes

Overall Satisfaction

4.6
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

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Builder Profile

Landsea Homes logo
Driven by a pioneering commitment to sustainability, Landsea Homes designs and builds master planned communities and homes throughout the nation that reflect modern living—inspired spaces and features, built in vibrant, prime locations where they connect seamlessly with their surroundings.

Landsea Homes is a California based homebuilding operation with communities and homes in the U.S., Germany and China. We build a variety of home types that fit the diverse wants and needs of today’s homebuyers.
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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less

Most Recent 20 Comments From Colorado
Purchase Experience Testimonials from Real Homebuyers

Brighton, CO, on Apr 29, 2025

I do not like being mislead or being lied to. Was it to much to ask for landsea to simply be forward, honest apparently so. Would not ever refer [name removed] homes.

2.1
Verified Homeowner
Brighton, CO, on Apr 22, 2025

The sales people were professional and courteous.

5.0
Verified Homeowner
Brighton, CO, on Apr 17, 2025

The entire experience was more than pleasant for me and my partner as first time home buyers. Katy at the sales office was extremely communicational with me and my agent, treated us very warming and caring. The follow ups from all the team at [name removed] after purchase has been amazing aswell.

5.0
Verified Homeowner
Brighton, CO, on Apr 15, 2025

[name removed] and [name removed] were such a big help. Any question we had, they answered it and were so quick with everything. Katy was also very welcoming when we first started the process.

4.8
Verified Homeowner
Brighton, CO, on Apr 09, 2025

Everything seemed to be very smooth. All of the staff we dealt with were very efficient and stayed in touch with us throughout the process and followed up with any questions we had and also just to keep us informed.

5.0
Verified Homeowner
Mead, CO, on Mar 30, 2025

Personally, I loved the whole process of buying my home with [name removed]! [name removed] was very helpful with the whole process from start to finish. I loved being able to stop in every week to see the progress on my home, and the calls from [name removed] and [name removed] giving me weekly updates on the progress!

5.0
Verified Homeowner
Johnstown, CO, on Mar 30, 2025

I was not told that I was unable to chose options for my home. I expected additional windows and pendant lights that were not there. Nobody explained to me that those were options shown in the model that were not going to be in mine. I would have paid extra to have them put in before it was inspected.

4.6
Verified Homeowner
Brighton, CO, on Mar 27, 2025

Nothing

5.0
Verified Homeowner
Johnstown, CO, on Mar 12, 2025

I liked that they were prompt and willing to work with me

5.0
Verified Homeowner
Brighton, CO, on Feb 17, 2025

The best part of our purchase experience was working with our sales agent [name removed]. My first encounter with [name removed] was calling the 1-800 number and that person directed me to the sales office down the road. I had just returned to Colorado from a trip to Dallas and drove straight to [name removed] Homes in Brighton, Co to check out this home I found online while I was away. My first contact was this person on the phone and they were friendly and helpful. From the moment I met [name removed] at the [name removed] Office, I had the sense that [name removed] would be a wonderful company to work with as the team that was already providing such a warm welcome. Katy took the time to answer all of our questions that first day and all throughout the process. Being it was our first time buying a home, there were a lot of questions! That first day I toured 4 different homes and loved the Barcelona with the beautiful view. Katy willingly gave of her time and was such a pleasant individual to begin the process of doing the business of buying our first home with [name removed]. To say Katy went above and beyond is true but also an understatement. She went way above and beyond to the point of assisting us with moral support at our closing! WOW! We are so appreciative and amazed at her dedication to her clients. This gesture meant the world to us as we were both a bit nervous and she made the process a situation to experience with ease! What a fantastic journey she provided for us representing [name removed] Homes! [name removed] in the office was a great help as well when we stopped by a few times with questions or we just needed to see one more thing at our future home! Her kind demeanor and enthusiasm for her position was as obvious as it was with Katy. [name removed], our lender was an integral part of our process and a key component of our delight, with our positive customer service from [name removed] Homes as well. [name removed] had a few pieces of news she had to deliver along the way and she always found a speaking style to put a positive spin and come up with a solution. What could have been a stressful situation was made quite easy on closing day, and her positivity and finesse with conversation made it so. [name removed] and Katy’s communication with each other made it easy on [name removed] and I to not have to update each party throughout the process and they made a great team. Thanks to both [name removed] and Katy, my husband [name removed], my father [name removed] and I have a beautiful and happy home where we feel safe. We felt valued and cared about throughout the process of purchasing our home from [name removed]. Papa [name removed] is an US Army Veteran and my mother [name removed] served in the US Airforce. I know [name removed] doesn’t cater to Veterans necessarily, though your team and Katy were so honoring to Papa [name removed], one would have thought so. [name removed] would be smiling down from heaven with the way we were treated by [name removed] Homes with this huge decision in our lives. With this kind of customer service we would recommend [name removed] Homes to family, friends and colleagues. [name removed] on the building team is so attentive and helpful to any questions and [name removed] said he learned a lot from him during orientation. It’s obvious that he takes pride in his work and wants his homeowners to be satisfied. We are grateful to his team for their dedicated expertise in building our lovely home. How I wish I could end on that high note and not mention dislikes. But I would be remiss not to go further. The morning of closing we learned we may be closing later that day or a month from that day. We were surprised but [name removed]’s delivery made it so easy to roll with the punches. That’s a positive. We received a call a bit later that morning from [name removed] regarding an orientation later that day before closing. I asked “ are we closing today?” We had not yet heard back from [name removed] so this information was new. Ms. [name removed] proceeded to say “well you will be charged $250 a day if you do not close today.” I said well we haven’t heard back from [name removed] yet and we don’t know if we will be closing today or a month from today.” Ms. [name removed] stated, no that is not how it works you must have misunderstood [name removed].” I explained the situation and she again said it was me that misunderstood. I said well it’s today or a month from now. She said well it would not be a month if it’s not today and stated I would have to have my husband do a POA. I explained that [name removed] already knew that is something (POA) we would not be doing. Next she said back to me, that we needed to pay $250 a day if we didn’t close on 1/21/25 in a mean spirited and demanding tone in her voice. I could not understand why someone that was from [name removed] Homes was treating me in this matter. I was berated, talked down to, not treated with respect and clearly was not valued as a customer of [name removed] Homes by [name removed]. There is more that she stated that was inappropriate behavior from an escrow professional from [name removed] Homes to a client, but those are the highlights. Due to her response, her actions were the key reason that closing day was more stressful than it needed to be. I was bullied during the purchase transaction of buying my first home by [name removed]. I couldn’t get off the phone with this person soon enough for some relief from the unacceptable verbal mistreatment to me by [name removed]. I was concerned when after I filled out the survey, after signing closing documents that Ms. [name removed] emailed my husband [name removed] and myself to state she saw comments about her communication on the survey and asked what that was about. This was inappropriate and unprofessional. Working with [name removed] of [name removed] Homes was not only a disappointing part of our experience but completely unacceptable. We would tell any recommendations to [name removed] Homes to work with an alternate escrow professional. Thankfully [name removed]’s exemplary service representing [name removed] Homes to us, in the most positive way shined far above any negativity we experienced from from another employee. We are grateful to [name removed] Homes! Thank you! [name removed], [name removed] and Papa [name removed]

4.9
Verified Homeowner
Brighton, CO, on Feb 02, 2025

Liked how quick of responses I had and the how quick the process was.

5.0
Verified Homeowner
Brighton, CO, on Jan 19, 2025

How accommodating everyone was with our timeline

5.0
Verified Homeowner
Mead, CO, on Jan 18, 2025

Everything was so smooth. From the showing to the orientation, and the closing process

4.8
Verified Homeowner
Brighton, CO, on Jan 10, 2025

Not clear to me what you mean by “purchase experience” but the process was well laid out up front and there were no significant surprises. Compared to my past new home buying experience (excluding custom builds) this was the best overall experience.

4.9
Verified Homeowner
Johnstown, CO, on Jan 08, 2025

Everything was smooth and went in great! I missed a few things during closing, which was on me but overall the experience was awesome! After moving in, I’ve noticed a couple things I didn’t prior to moving, eg (splintered/broken studs in the garage, some damages on the inside of the cabinetry, the microwave flap is loud, some staples poking out of the carpet on the stairs, hvac filter rigged on and missing a piece). It was my first purchase and it honestly has been better than any apartment experience I’ve had

5.0
Verified Homeowner
Johnstown, CO, on Jan 07, 2025

There have been a few things in the house that have been having some issues or need to be replaced.

4.8
Verified Homeowner
Johnstown, CO, on Jan 02, 2025

Everyone was very kind and easy to work with, very smooth and quick process!

5.0
Verified Homeowner
Mead, CO, on Dec 29, 2024

Good that everything was straight forward. No great that I cannot choose a closing date. A couple outlets do not work, awaiting resolution on it.

4.5
Verified Homeowner
Brighton, CO, on Dec 23, 2024

As an out of state buyer we would’ve liked more transparency on closing date instead of giving us only two week to get organized on Thanksgiving week. We would’ve also liked more clarity as far as what our house was going to look like vs model home

4.3
Verified Homeowner
Brighton, CO, on Dec 23, 2024

Katy was extremely knowledgeable and supportive and made our decision and process easier in our minds. It was also pretty efficient to get a quick close with minimal interruption or surprises.

4.5
Verified Homeowner