Homebuilder Ratings & Reviews

New Home Co.

Arizona

280 Homeowner Reviews
Apr 2024 - Oct 2025

Builder Profile

We are New Home Co. We believe a home isn’t new because of when it is built, but how it is built. A home is only as new as the ideas and innovations that live there. We are passionate about delivering on the promise of new with every home we design and build.

 

Our new homes artfully blend timeless style and innovative design. A modern way of life with more connectivity and sustainability for smarter and healthier ways to live. Inspired design and choice help to personalize each home with curated design packages that offer a flexible range of styles and costs. Our award-winning sales team is here to help every step of the way with more transparency and trust.

 

We have a new home for everyone, at every stage of life, from suburban communities to urban villages and residences. Every new home is a new beginning for all of us to start the next chapter in our lives. Every new home is a new opportunity to make progress on what it means to be new. We take pride in helping our homebuyers and our industry move forward.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Arizona
Purchase Experience Testimonials from Real Homebuyers

Surprise, AZ, on Oct 12, 2025

Everything ! Was Awesome

5.0
Verified Homeowner
Buckeye, AZ, on Oct 11, 2025

[name removed] is an amazing loan officer! She is very professional and knowledgeable. Thank you [name removed]!

5.0
Verified Homeowner
Surprise, AZ, on Oct 11, 2025

I liked how friendly everyone was and how easy it was for us to come tour the house while we were in the buying process.

5.0
Verified Homeowner
Phoenix, AZ, on Oct 09, 2025

Very satisfied with the quality of service

5.0
Verified Homeowner
Surprise, AZ, on Oct 09, 2025

We purchased a spec home, but the process was seamless with all parties involved. Everyone from New Home Co was delightful to work with - [name removed], [name removed] and [name removed] are great people to have working for your company. They go above and beyond in every way to show they care. Not to mention, they are more than happy to help even after we signed, which is not common at all.

5.0
Verified Homeowner
San Tan Valley, AZ, on Oct 09, 2025

Overall there’s nothing I disliked. I enjoyed and liked the open communication and consistent updates throughout the process of the home being move in ready by prospective closing date

5.0
Verified Homeowner
Surprise, AZ, on Oct 09, 2025

New Home Co was very helpful and communicated throughout the whole process.

5.0
Verified Homeowner
Queen Creek, AZ, on Oct 01, 2025

Super fast and easy process!

5.0
Verified Homeowner
Buckeye, AZ, on Sep 22, 2025

[name removed] the sales person at the model Homes was amazing! She was not pushy or too aggresive even though we were visiting the model homes aften to be sure that was what we wanted. We had a bit of a hiccup on financing with some people being moved around during the loan process but again [name removed] got involved in the process and made sure we we closed on time and even days earlier. Overall it was a great experience and we received a beautiful home

4.8
Verified Homeowner
Surprise, AZ, on Sep 20, 2025

Purchase experience was fine.

4.5
Verified Homeowner
Surprise, AZ, on Sep 14, 2025

The process was incredibly easy, the team was responsive and communicative, and we felt valued through the whole process.

4.8
Verified Homeowner
Phoenix, AZ, on Sep 14, 2025

Everyone in the sales office was transparent and very helpful during the contract period. The lenders were great and all parties were available to answer questions at anytime. New [name removed] Co made this experience very easy, especially being a first time home buyer. I would definitely recommend New [name removed] Co to anybody looking to purchase a new construction home!

5.0
Verified Homeowner
Surprise, AZ, on Sep 05, 2025

The whole process was made so smoothly and everyone was so helpful.

5.0
Verified Homeowner
Queen Creek, AZ, on Sep 03, 2025

Received excellent and timely responses when I had questions. [name removed] was our representative with New [name removed] and she provided excellent and timely responses to our questions.

4.9
Verified Homeowner
Surprise, AZ, on Aug 29, 2025

[name removed] was very knowledgeable and extremely helpful. He has reached to make sure that everything is going well with the house, and has answered any questions I have had. I am truly grateful for his help. He is a very important asset to this company.

4.8
Verified Homeowner
Buckeye, AZ, on Aug 22, 2025

The willingness of the sales team to work with me as a buyer.

5.0
Verified Homeowner
Surprise, AZ, on Aug 04, 2025

They accommodated our needs in closing on the home as soon as possible. Everyone was very informative as well.

5.0
Verified Homeowner
Surprise, AZ, on Jul 24, 2025

I am very pleased on how everything from beginning to end experience

4.8
Verified Homeowner
Queen Creek, AZ, on Jul 22, 2025

Exceptional workmanship and full transparency throughout the whole process as well as quick response times to any inquiries. Also, very professional and friendly.

5.0
Verified Homeowner
Buckeye, AZ, on Jul 20, 2025

I like the communication through the whole process

5.0
Verified Homeowner