Homebuilder Ratings & Reviews

New Home Co.

Washington

22 Homeowner Reviews
May 2024 - Feb 2025

Overall Satisfaction

4.5
Customers' overall satisfaction
4.3
Customers' willingness to refer our communities to their friends and family

Washington Communities Map

 

Builder Profile

We are New Home Co. We believe a home isn’t new because of when it is built, but how it is built. A home is only as new as the ideas and innovations that live there. We are passionate about delivering on the promise of new with every home we design and build.

 

Our new homes artfully blend timeless style and innovative design. A modern way of life with more connectivity and sustainability for smarter and healthier ways to live. Inspired design and choice help to personalize each home with curated design packages that offer a flexible range of styles and costs. Our award-winning sales team is here to help every step of the way with more transparency and trust.

 

We have a new home for everyone, at every stage of life, from suburban communities to urban villages and residences. Every new home is a new beginning for all of us to start the next chapter in our lives. Every new home is a new opportunity to make progress on what it means to be new. We take pride in helping our homebuyers and our industry move forward.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less

Most Recent 20 Comments From Washington
Purchase Experience Testimonials from Real Homebuyers

North Bend, WA, on Feb 14, 2025

Likes: - Loved that I was able to view my unit throughout the build process. It enabled me to be able to see where plumbing and electrical is routed behind the sheetrock to avoid future issues as well as take measurements to prepare for my move. - The rep at [name removed] Depot was very responsive. Dislikes: - Did not like that I was not able to pick the color scheme or building preference. - Sales rep knew that I did NOT want grey cabinets, but the builder switched cabinet makers mid build which changed the color of grey in the cabinets. This would have been a great opportunity to give me white cabinets, but instead I have grey cabinets that look blue in certain light.

4.8
Verified Homeowner
North Bend, WA, on Feb 13, 2025

Quality and style are great. Interaction with rep., no good. Move in was poor at best, rushed date, parking was and is still a huge issue, frustrating.

2.8
Verified Homeowner
North Bend, WA, on Feb 06, 2025

The whole process has been smooth and efficient, and the people - from the front office to the escrow people to the property managers and construction staff - have been so competent and such a pleasure to work with!

5.0
Verified Homeowner
North Bend, WA, on Oct 14, 2024

The entire experience was great! I appreciate the professionalism of the entire Rivercrest team from contract to keys.

4.8
Verified Homeowner
North Bend, WA, on Aug 10, 2024

some work needed that hasnt been done. too many spiders to count

4.8
Verified Homeowner
North Bend, WA, on Jul 10, 2024

Darcy Walker was the best. So responsive. I asked a lot of questions at first and she seemed pleased to answer all of them and spend as much time as needed

5.0
Verified Homeowner