Homebuilder Ratings & Reviews

Risewell Homes

Bay Area

0 Homeowner Reviews
Jun 2024 - Dec 2025

Risewell Homes

Overall Satisfaction

4.3
Customers' overall satisfaction
4.3
Customers' willingness to refer our communities to their friends and family

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Builder Profile

Risewell Homes logo

We are Risewell Homes.

We believe your home should help you to rise and thrive. Our homes are modern sanctuaries that elevate your life with inspired design and new ideas for smarter and healthier ways to live. Risewell Homes was born from the trusted legacies of two nationally recognized homebuilders, combining over 35 years of experience in developing new home neighborhoods with award-winning customer care.

As a Top 25 U.S. Homebuilder, we bring national reach and local expertise to every community we build. Our homes are built on a foundation of trust, experience and strength. We are driven to keep moving forward, finding better ways to build, buy and live.

Together, we rise to reach the height of home.

We are built to rise.

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less

Most Recent 20 Comments From Bay Area
Purchase Experience Testimonials from Real Homebuyers

Alameda, CA, on Nov 21, 2025

Everything was perfect! Highly recommended!

5.0
Verified Homeowner
Alameda, CA, on Nov 16, 2025

This is my first home and I am really happy with [name removed].

5.0
Verified Homeowner
Alameda, CA, on Nov 14, 2025

Everyone was very communicative and kept me informed. It was a wonderful experience.

5.0
Verified Homeowner
Alameda, CA, on Oct 18, 2025

Working with [name removed] was just a pleasure since she make every smooth and we worked like a team. she deserve a very good reward

4.9
Verified Homeowner
Alameda, CA, on Sep 04, 2025

Wish it was faster otherwise good job

5.0
Verified Homeowner
Alameda, CA, on Aug 06, 2025

We had an initial issue with the sales team who entered our contact information incorrectly which had reverberating effects downstream with NFM Lending + First American Title. The issue was eventually resolved, but we had difficulty receiving updated documents with our contact information corrected.

4.6
Verified Homeowner
Patterson, CA, on Jun 01, 2025

I like the communication and the friendly customer service in the fast way they resolve issues

5.0
Verified Homeowner
Patterson, CA, on May 16, 2025

Like all support from the landsea members during the process to buy my first.

5.0
Verified Homeowner
Alameda, CA, on May 09, 2025

I liked that the process was pretty seamless, from meeting [name removed] to working with [name removed]. [name removed] has also been a big help on getting any minor issues dealt with. As of yet we have found nothing not to like, please do not build in front of my roof deck view, that I will not like

5.0
Verified Homeowner
Patterson, CA, on Mar 14, 2025

Sales team is very supportive and helpful at any time

5.0
Verified Homeowner
Alameda, CA, on Feb 21, 2025

[name removed] and [name removed] were very professional and knowledgeable. They were willing to work after hours to accommodate my schedule and always answered any questions timely. It was truly a pleasure working with them and I look forward to continuing my relationship with Land and Sea homes!

5.0
Verified Homeowner
Novato, CA, on Feb 16, 2025

The incentives for purchase were very helpful.

4.5
Verified Homeowner
Alameda, CA, on Jan 19, 2025

Everything went through smoothly. Seller provided everything exactly as they promised. We were guided with the process and there were no delays all throughout.

5.0
Verified Homeowner
Patterson, CA, on Jan 17, 2025

I liked the accesibility to my broker and the fact that I could text any of them at any time of the day and getting a response back as soon as within a couple of minutes

4.2
Verified Homeowner
Patterson, CA, on Jan 14, 2025

The solar panels the company that took over sunPower is called Complete Solar and is really bad never awers the phone i need my soolar panels activated but still no response from them.

4.8
Verified Homeowner
Patterson, CA, on Jan 05, 2025

I liked working with your team to make the purchase possible.

4.7
Verified Homeowner
Novato, CA, on Dec 21, 2024

The communication from the beginning of the build process was exceptional but as the closing date came to a near, communication was terrible. Upon the first home walkthrough inspection (November 15, 2024) of the home, we discovered many deficiencies and were promised everything will be "taken care of" by closing date (November 22, 2024) which was one week from the initial walkthrough. We first discovered out of all the completed residences (202, 206, 214, 218, 222, 226) our home was the only one that did not have a garage door installed. There was no communication regarding the missing door at all until we came to the site and discovered it on our own. We expressed our dissatisfaction regarding the matter and how much it would cost any incovenience to us and having to wait on a vendor after closing date. We were told it was a common practice to have certain things installed after closing date and it would be normal. That type of mindset does not cater to the customer and it would have been better to have everything properly installed prior to closing date as opposed to after. Another major deficiency that was not addressed properly was a missing storm door along with weather stripping insulation on the rooftop deck. Rains occurred prior to anything that was installed which caused major damage to the flooring on fourth floor. A rapid response team had to assess the damage and set up fans and cordon off the area. It was also discovered that a certain metal piece of the doorway was damaged which caused water intrusion. It has been 3 whole weeks as of this writing and no remediation to the floor has been done. Every day since closing date of November 22, 2024, we had a vendor come in and remediate deficiencies throughout the home due to lack of workmanship. Some of the deficiencies included missing handles, chipped tiles, shower enclosure, windows causing water intrusion and many more. We made a total of 31 service requests due to various problems throughout the home. It has been a very frustrating experience due to waiting on their schedule. We are working people and have to accommodate their schedule in order to fix the issues they created in the first place. As of this time not all service requests have been fulfilled. As first time homebuyers, this is not the experience we wanted. This is by far the worse and stressful experience we had to go through. If we had the opportunity to leave this home and not lose any money we would take that opportunity and go back to our prior apartment and continue to lease instead. It is understandable that their are several contractors working on the home but the quality control for the entire home is lacking severely and we definitely are not satisfied and would not recommend [name removed] to anybody we know.

4.0
Verified Homeowner
Novato, CA, on Dec 18, 2024

The entire process was riddled with issues, zero communication, closing was a mess. And now I’m with out a bathroom because of a fitting that was leaking in the wall. Which would have been caught before closing by my inspector but he wasn’t allowed in. The dropped a bogus requirement last minute and verbally made wildly inaccurate demands of the inspector.

2.5
Verified Homeowner
Patterson, CA, on Dec 07, 2024

All is good to go . They works so smoothly

5.0
Verified Homeowner
Alameda, CA, on Nov 30, 2024

Overall my experience is positive, [name removed] does need pay attention to details, more details

3.5
Verified Homeowner