Homebuilder Ratings & Reviews

Risewell Homes Reviews

4,193 Homeowner Reviews Completed Dec 2024 - Jun 2026

Overall Satisfaction

4.4
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Humble, TX, on Jun 03, 2026

The team that worked with us was excellent. As first time home buyers, we were mostly clueless and anxious but [name removed], [name removed], [name removed] and [name removed] has been patient, efficient and supportive all throughout the baby steps. poss

5.0
Verified Homeowner
Gunter, TX, on Jun 03, 2026

Working with the everyone on warranty issues gives me great confidence that any surprise issues will be addressed quickly and completely! [name removed] is very attentive and great to work with,

5.0
Verified Homeowner
Goodyear, AZ, on Jun 03, 2026

I love the responsiveness from the builder and how they actually listen to customers and strive to meet those needs.

4.7
Verified Homeowner
Midlothian, TX, on Jun 03, 2026

Very Professional builder! [name removed] was great. Very informative and answered all our questions as first time home buyers!

5.0
Verified Homeowner
Groveland, FL, on Jun 03, 2026

I disliked the individual who did the loan app. Very very much. Sales reps, [name removed] and [name removed] maintenance personnel.

4.6
Verified Homeowner
Goodyear, AZ, on Jun 03, 2026

Overall, the purchase process was relatively easy, largely because my real estate agent did an excellent job guiding me through each step. However, there were times when communication between the seller's agent and my agent seemed delayed, which occasionally made it difficult to get timely answers. There were also a few misunderstandings regarding what could be negotiated during the purchase process. For example, I was initially told that I could use part of my 6% concessions toward landscaping, but later learned from my lender that this was not an option. Similarly, I was told that a water softener was a standard feature in the home, which ultimately was not the case. I chose to obtain my own home inspection and had the report sent to the seller's agent. During my first walkthrough, the construction manager informed me that he had not reviewed the inspection report, so I had to go through the items with him directly. While not every item was addressed before closing, the more urgent concerns were resolved. One of the highlights of the experience was working with [name removed]. He was friendly, professional, patient, and took the time to answer my questions throughout the process. The home was ready by move-in, and I appreciate the effort that went into preparing it. Although a few cosmetic items that I marked with tape were missed, I plan to bring those up during the post-move audit process. Lastly, while I appreciated being offered the lease buyout benefit so that I could close on the home before my apartment lease ended, the process itself proved to be more difficult than expected. It created confusion for both my agent and me, and there was uncertainty regarding the requirements and timelines. While I am grateful the option was available, clearer communication and guidance would have made the experience much less frustrating.

4.5
Verified Homeowner
Eastvale, CA, on Jun 03, 2026

Package delivery continues to be a major problem. Couriers cannot contact homeowners at the entrance, cannot access the building, and do not use the new lockers over by the mailbox. The mailman delivered a package to me designated to a different building with the same unit number last week. The mailboxes until recently weren't labeled as to which key goes to which box. Clearly package delivery was not a design consideration when building this place. Label each building clearly, each box clearly, provide a communication channel to homeowners for delivery drivers or temporary access code, direct drivers to use the new lockers if possible.

5.0
Verified Homeowner
Orlando, FL, on Jun 02, 2026

Everyone has been extremely helpful and friendly. [name removed], the construction manager in my development, is the absolute best and helps with anything and everything he can!

5.0
Verified Homeowner
Ontario, CA, on Jun 02, 2026

I been looking for town home for the last 2 years , when I saw this one I made my decision the same day beautiful layout specially the front Porch I am loving it and showing to the people I know who are looking to sale their home and move to town homes

4.9
Verified Homeowner
Surprise, AZ, on Jun 02, 2026

I disliked that the home is HOA. I really like that it is a tight nit comunity

5.0
Verified Homeowner
Cleburne, TX, on Jun 02, 2026

I love the energy efficiency and the overall quality of the build. There really is not much wrong to say about this home. My only main gripe about the structure of this home is the pantry has very little airflow (only present when the door opens); given this is an exterior wall, the room gets either very warm or very cold depending on the season which had led to spoilage a little quicker in there, but there are ways around that with those products that mold a little easier. As for the sprinkler system outside, we've run into a few problems with pipes cracking (not schedule 40, so it is more prone to cracking with clay soils, thus leading to some higher water bills at times), pipes not getting properly glued into their elbows and tees (we had a fountain coming out of our backyard because only 1" of the pipe was set inside the elbow which naturally gave way to the water pressure within a few months), and a few sprayer heads were set at a heavy angle which led to some uneven water coverage and dirt build up. None of these, however, were expensive fixes to do ourselves and gave me something to do on the weekend. Though, I'm not sure if other people know how to do these fixes themselves and pay someone $100s of dollars to fix something they could do with $15 and a shovel. Something to keep in mind perhaps?

4.8
Verified Homeowner
Enumclaw, WA, on Jun 01, 2026

Everything was seemless.

5.0
Verified Homeowner
Kyle, TX, on Jun 01, 2026

The people or staff from risewell homes are really great in explaining everything, very friendly, respectful and very helpful.

5.0
Verified Homeowner
Fontana, CA, on Jun 01, 2026

I had an overall great experience from start to finish purchasing my home in the Riswell community. Every step of the process felt smooth, organized, and well-supported, which made the entire journey far less stressful than I expected. The team communicated clearly, handled details quickly, and made sure I always knew what was happening next. Buying a home is a huge milestone, and I’m grateful that the experience was handled with such professionalism and care. I couldn’t be happier with how everything turned out.

5.0
Verified Homeowner
Fontana, CA, on Jun 01, 2026

I was very satisfied with all help and support from the team

5.0
Verified Homeowner
Kyle, TX, on Jun 01, 2026

I felt that [name removed]'s preferred lender made the loan process very smooth.

5.0
Verified Homeowner
Deland, FL, on May 31, 2026

What I liked most was the ease of the buying process and also the communication is amazing. Everyone with [name removed] was available when needed

4.6
Verified Homeowner
Ontario, CA, on May 31, 2026

I experienced great communication through [name removed] and [name removed] from the office . They were with me through all the steps . Really had my interest at heart . Really want to say thank you for all their great service .

5.0
Verified Homeowner
Huntington Beach, CA, on May 31, 2026

The quality of the workmanship and fit and finish need to be improved.

4.6
Verified Homeowner
Kissimmee, FL, on May 31, 2026

Excellent experience overall. The team was professional, responsive, and helpful throughout the entire process. Communication was clear, the home met my expectations, and the move-in process was smooth. I would especially like to recognize [name removed], who was outstanding throughout the process. His professionalism, responsiveness, knowledge, and willingness to help made the experience much easier and stress-free. Very satisfied with my purchase.

5.0
Verified Homeowner

Builder Profile

Risewell Homes logo

We are Risewell Homes.

We believe your home should help you to rise and thrive. Our homes are modern sanctuaries that elevate your life with inspired design and new ideas for smarter and healthier ways to live. Risewell Homes was born from the trusted legacies of two nationally recognized homebuilders, combining over 35 years of experience in developing new home neighborhoods with award-winning customer care.

As a Top 25 U.S. Homebuilder, we bring national reach and local expertise to every community we build. Our homes are built on a foundation of trust, experience and strength. We are driven to keep moving forward, finding better ways to build, buy and live.

Together, we rise to reach the height of home.

We are built to rise.

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.