Homebuilder Ratings & Reviews

Risewell Homes Reviews

4,092 Homeowner Reviews Completed May 2025 - Nov 2026

Overall Satisfaction

4.5
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Buckeye, AZ, on Nov 12, 2026

Amazing experience since the beginning and the end of my journey. Thank you very much

4.5
Verified Homeowner
Eastvale, CA, on Nov 11, 2026

Had good experience throughout buying process. There were unforeseen incidents on patio layout changes and however, it was resolved satisfactorily

4.6
Verified Homeowner
Kyle, TX, on Nov 10, 2026

I liked the processes, it was fast and efficient. [name removed] was very helpful and always in a good disposition to help in everything.

5.0
Verified Homeowner
Granbury, TX, on Nov 10, 2026

We loved how easy [name removed] made the process. Also, additionally, [name removed] was able to provide a lot of knowledge on the builder side.

5.0
Verified Homeowner
Goodyear, AZ, on Nov 09, 2026

I loved the communication and ease of transactions.

5.0
Verified Homeowner
Aurora, CO, on Nov 09, 2026

[name removed], [name removed], and [name removed] have been amazing to work with. They seemed willing to go the extra mile for us.

4.6
Verified Homeowner
Palm Bay, FL, on Nov 09, 2026

[name removed], our builder was outstanding! His attention to detail surpassed anything that I expected out of Risewell. He is a true professional and I trust him with our investment in our home.

4.1
Verified Homeowner
Weatherford, TX, on Nov 08, 2026

All the trees died

4.8
Verified Homeowner
Gilbert, AZ, on Nov 08, 2026

It was a great experience everyone was helpful and kind

5.0
Verified Homeowner
Golden, CO, on Nov 08, 2026

The Risewell team was amazing! We very much appreciated how Katy and [name removed] kept us informed throughout the entire process. They are both valuable assets to your company. Even after we moved in we found it extremely easy to get help with our home. [name removed] still asks how we are liking it. When we submit a warranty request it’s handled in a matter of days which we very much appreciate. The thing we disliked about this process was working with your financial company ULC. They were the exact opposite of a good experience. The ULC team attempted to get out of the financing benefits that we were offered by inflating the interest rate on the loan so high that it would absorb the incentive we were promised. We shopped multiple loan companies to verify ULCs rates were through the roof. It took over three weeks to come to an agreement with the loan and numerous phone calls. Katy eventually had to step in and advocate for us. We can’t thank her enough for everything throughout this process. [name removed] did an outstanding job.

4.4
Verified Homeowner
Ponder, TX, on Nov 08, 2026

My sprinkler system in the back yard is not working properly. I called [name removed] and he sent the sprinkler people out to my house. They said there is a problem with the water pressure. They then sent some plumbers out to my house who verified the same issue but they said the city needed to come out. I have never heard back anything and my problem still exists. Water pressure bad and sprinkler still not working properly. Toilets get clogged because there is not enough water pressure to flush them properly. Shower water will not come out but at a low speed.

4.6
Verified Homeowner
Buckeye, AZ, on Nov 07, 2026

Everything has been wonderful. Time flew by but we have been loving our new home. We have had little to no issues and the build quality is solid. [name removed] has been a constant pleasure to work with. The neighborhood is amazing.

4.8
Verified Homeowner
Eastvale, CA, on Nov 07, 2026

How effective my realtor and lender were able to get me into the home. They exceeded my expectations and are happy with our brand new home! Will be referring to clients, friends, and family!

5.0
Verified Homeowner
Fontana, CA, on Nov 07, 2026

I did not like not being able to choose the location or any interior styling of the home. During escrow, the delays with [name removed].

4.8
Verified Homeowner
Sacramento, CA, on Nov 07, 2026

As mentioned in my previous survey, [name removed] the sales counselor was the best and more incredible part of our home shopping experience. If customer care reps showed the same level of care that [name removed] shows, I don't believe I would have the negative experience that I've had. My biggest disappointment with the [name removed] home buying experience has been the lack of communication, follow-through, and accountability after closing through our customer care rep. Buying a new home is a significant investment, and I expected a higher level of customer care and attention to detail. To illustrate this point, the customer care rep reached out to me on 7/13 wishing that I brought up the issues to them but they didn't actually come visit to check up on us until 11/4. Several issues with the home have required repeated follow-ups, and the overall warranty process has felt reactive rather than proactive. We never received our expected 30-day inspection, which should have been an important opportunity to identify and address concerns early. Instead, I have had to take the initiative to document issues, request updates, and follow up on outstanding repairs. What has been particularly frustrating is the response to some of these concerns. At times, I felt the responsibility was placed on me for not raising issues sooner, despite the lack of proactive inspections and communication from Risewell. As a homeowner, I should not have to continuously manage the follow-up process or push for resolution. While I understand that new construction homes can have issues, what matters most is how the builder responds. I would have appreciated clearer communication, greater ownership of problems, more consistent follow-through, and a genuine commitment to the homeowner experience after closing. Overall, the experience has left me disappointed. [name removed] has an opportunity to improve by treating the post-closing experience as an equally important part of the home buying journey, rather than making homeowners feel like they are on their own once the sale is complete. ????

0.5
Verified Homeowner
Thornton, CO, on Nov 04, 2026

Nothing, the whole experience was fast and painless

4.8
Verified Homeowner
Sacramento, CA, on Nov 04, 2026

[name removed] are agent was so help full and had the patience to deal with us. He was very friendly and knowledgeable. On the other hand, once we bought are home we had a lady who was showing us very little about the features and functions of the home. Sadly I forgot her name. Not sure if it mite be [name removed]? Any way she was mostly gapping about her family, and said she was going to be contacting me every week before are 30 days. I’m still waiting on her call.

4.0
Verified Homeowner
Austin, TX, on Nov 04, 2026

[name removed] was extremely helpful – which was appreciated because we were buying from out of state.

4.5
Verified Homeowner
Austin, TX, on Nov 04, 2026

What I liked most about the purchase experience was how convenient and straightforward the entire process was. The builder and lending team worked efficiently together, making everything move quickly and smoothly. I also appreciated the competitive interest rates and the quality of the fixtures and materials used throughout the home. What I liked least was the interior and exterior paint work. I feel the overall paint job could have been done with more attention to detail and a higher level of craftsmanship. That is one area where I believe the builder could improve.

3.8
Verified Homeowner
Midlothian, TX, on Nov 04, 2026

They messed up on the brick of my home. They acknowledged their mistake, and still had to go through hell to get them to fix it. Would not recommend it to anyone.

1.3
Verified Homeowner

Builder Profile

Risewell Homes logo

We are Risewell Homes.

We believe your home should help you to rise and thrive. Our homes are modern sanctuaries that elevate your life with inspired design and new ideas for smarter and healthier ways to live. Risewell Homes was born from the trusted legacies of two nationally recognized homebuilders, combining over 35 years of experience in developing new home neighborhoods with award-winning customer care.

As a Top 25 U.S. Homebuilder, we bring national reach and local expertise to every community we build. Our homes are built on a foundation of trust, experience and strength. We are driven to keep moving forward, finding better ways to build, buy and live.

Together, we rise to reach the height of home.

We are built to rise.

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.