Homebuilder Ratings & Reviews

Risewell Homes Reviews

4,173 Homeowner Reviews Completed Apr 2025 - Oct 2026

Overall Satisfaction

4.5
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Surprise, AZ, on Oct 11, 2026

The entire team work very well together from Sales representatives Ms. [name removed] to Ms. [name removed] taking the take to explain all the details throughout the contract,signing agreements. Making sure we understood all the important details. Ms.[name removed] continues to reach out and make sure we are doing ok and giving us the assurance for assistance in the event we have any questions. Mr. [name removed] was very direct, informative,explaining repairs that were requested, completed and what was within ROC. Mr. [name removed] is very friendly, professional and quick to respond on our repairs concerns etc. The entire team definitely works very well together, your team made our first new build experience very enjoyable, memorable. Even when our utilities were disconnected before hand your team responded quickly to have it restored. It has been a pleasure working with everyone, from the bottom of our hearts that you dearly for taking the time, extra minutes to take that extra step that made it all worth it.?? It truly shows how much pride you all have in your work, keep it up.

5.0
Verified Homeowner
Granbury, TX, on Oct 11, 2026

My overall experience was very good

4.8
Verified Homeowner
Elk Grove, CA, on Oct 11, 2026

I like it so much.

4.9
Verified Homeowner
Kyle, TX, on Oct 11, 2026

Working with Mr. [name removed] made the process seamless, he was always available to cover any concerns even on his days off or while on vaction. He still continues to be available and most helpful. He is a highly valued representative.

5.0
Verified Homeowner
Queen Creek, AZ, on Oct 10, 2026

Seems all new homes have more quality escapes than in homes built 20 years ago, but so far Risewell has made good on everything.

5.0
Verified Homeowner
Apopka, FL, on Oct 10, 2026

The experience was good overall and I am in love with the house, most issues were resolved before even getting into the house. My only wish is that it came with gutters and a fridge.

4.9
Verified Homeowner
Goodyear, AZ, on Oct 10, 2026

The customer service that I received was great. The staff were very attentive and supportive throughout the process though the move-in incentives could have been better explained (i.e. what is permitted to be used for 6% concessions.)

4.2
Verified Homeowner
Buckeye, AZ, on Oct 10, 2026

Very smooth

4.8
Verified Homeowner
Elk Grove, CA, on Oct 09, 2026

it was a seamless transaction - [name removed] was a great sales agent and helped smooth the purchase and move-in process.

5.0
Verified Homeowner
St. Cloud, FL, on Oct 09, 2026

[Translated from ES] [name removed], the saleswoman, was great, but I've been home for over two months and warranty repairs are taking way too long. I still have some issues to fix after two months.

4.3
Verified Homeowner
Apopka, FL, on Oct 09, 2026

So far it’s been good except for living where there is construction occurring. I already had to fix a tire due to a nail

4.9
Verified Homeowner
Justin, TX, on Oct 08, 2026

I liked the plan and the lot we picked. There multiple things which I think [name removed] could have done better. These are just a few of the list. The new cabinet installed in the kitchen has cracked in the back, the kitchen island does not a switch or an outlet to plug electrical cooking equipment in. Most of the electrical outlets don’t have GFCI in the kitchen or bathrooms. Septic Tank is irrigated spread out throughout our backyard. What is the use of having a big lot and not able to use it such as planting a trees in my yard. I think once the house was hand over everything should have been perfectly reviewed. I have seen several house which [name removed] have built that has an outlet with the island, but my didn’t.

3.9
Verified Homeowner
Thornton, CO, on Oct 08, 2026

We really enjoyed working with [name removed] and [name removed], who are no longer with [name removed]. They provided timely updates and were very diligent in their communication to us.

3.7
Verified Homeowner
Debary, FL, on Oct 08, 2026

[name removed] in service has been exceptional

4.5
Verified Homeowner
HOWEY-IN-THE-HILLS, FL, on Oct 07, 2026

They are very responsive to my emails. I appreciate that.

4.9
Verified Homeowner
Ontario, CA, on Oct 07, 2026

I really liked [name removed] and [name removed]. They were on top of all of my questions and always happy to let us visit our home or the model, which helped us make up our minds about our purchase. I found a lot of the financial stuff confusing. Every call was very quick and I felt like I didn't fully understand everything being explained. We were first time home buyers and would have appreciated a little more hand-holding.

4.8
Verified Homeowner
San Tan Valley, AZ, on Oct 05, 2026

I loved the customer service from [name removed] & [name removed]. Understanding there is no perfect built home, the customer should expect a level of response from the Builder on issues the customer needs a response or reply to settle their need.

4.6
Verified Homeowner
Crowley, TX, on Oct 02, 2026

I liked the quality of the home. I also appreciated having my questions answered in a timely manner.

4.9
Verified Homeowner
Kyle, TX, on Oct 02, 2026

I feel like I should’ve been given more information about utility companies. I have been unable to find my gas provider. The company shown on the information sheet is not the company for this house.

4.4
Verified Homeowner
Buckeye, AZ, on Oct 02, 2026

They’re serious and fast communication to get things done

5.0
Verified Homeowner

Builder Profile

Risewell Homes logo

We are Risewell Homes.

We believe your home should help you to rise and thrive. Our homes are modern sanctuaries that elevate your life with inspired design and new ideas for smarter and healthier ways to live. Risewell Homes was born from the trusted legacies of two nationally recognized homebuilders, combining over 35 years of experience in developing new home neighborhoods with award-winning customer care.

As a Top 25 U.S. Homebuilder, we bring national reach and local expertise to every community we build. Our homes are built on a foundation of trust, experience and strength. We are driven to keep moving forward, finding better ways to build, buy and live.

Together, we rise to reach the height of home.

We are built to rise.

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.