Homebuilder Ratings & Reviews

Risewell Homes

Northern California

397 Homeowner Reviews
Dec 2024 - Jun 2026

Risewell Homes

Overall Satisfaction

4.2
Customers' overall satisfaction
4.3
Customers' willingness to refer our communities to their friends and family

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Builder Profile

Risewell Homes logo

We are Risewell Homes.

We believe your home should help you to rise and thrive. Our homes are modern sanctuaries that elevate your life with inspired design and new ideas for smarter and healthier ways to live. Risewell Homes was born from the trusted legacies of two nationally recognized homebuilders, combining over 35 years of experience in developing new home neighborhoods with award-winning customer care.

As a Top 25 U.S. Homebuilder, we bring national reach and local expertise to every community we build. Our homes are built on a foundation of trust, experience and strength. We are driven to keep moving forward, finding better ways to build, buy and live.

Together, we rise to reach the height of home.

We are built to rise.

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Northern California
Purchase Experience Testimonials from Real Homebuyers

Elk Grove, CA, on May 30, 2026

Our purchase experience was excellent. One of the best part of this journey was the exceptional customer service provided by the team. [name removed] in Sales was outstanding—she was knowledgeable, responsive, and genuinely care about us throughout the entire process. She made sure all of our questions were answered and helped make what can be a stressful experience feel smooth and overall exciting. [name removed] was ultimately the reason why we chose [name removed] over other competitors due to her outstanding customer service. [name removed] from Customer Care was also fantastic to work with. She was dedicated and responsive to ensuring any of our questions or issues were handled promptly. Her follow-through and commitment to customer satisfaction made us feel valued even after closing. [name removed] was easygoing, fun to work with, and made us feel at home. [name removed] from Customer Care also was able to step in and assist during our final walk through. He took his time to check-in with us and made sure all our concerns were addressed. The Customer Care team is outstanding. [name removed], the Superintendent, also demonstrated great attention to detail and stopped by multiple times to check-in with us to address any of our concerns. His professionalism and commitment to delivering a quality home were evident from start to finish. What we liked most about the experience was how customer-driven and attentive everyone was. The team consistently went above and beyond to make sure we felt informed, supported, and confident throughout the process. We honestly have very few complaints, and any minor concerns were addressed quickly and professionally. Our only hiccup during this process was not being able to allow our third party inspector to use a ladder which required us to push the third party inspection after closing. Overall, the experience exceeded all of our expectations and we are grateful for the outstanding service provided by [name removed], [name removed], [name removed], and [name removed]. They are the best team for new home buyers to be working with!!!

5.0
Verified Homeowner
Elk Grove, CA, on May 29, 2026

Under writers process took long and last minute requests

4.5
Verified Homeowner
Elk Grove, CA, on May 27, 2026

[name removed] helped so much! Thank You for a great buying experience!

5.0
Verified Homeowner
Elk Grove, CA, on May 24, 2026

We appreciated the thoroughness that [name removed] provided to us during the tours. He was not pushy at all and gave us time to tour the homes without feeling rushed. Move-in was seamless. Walk through was very detailed - [name removed] noticed small details that we missed and provided us information that was useful when we moved in.

4.7
Verified Homeowner
Elk Grove, CA, on May 23, 2026

I would recommend them to find out professional painters and professional concrete labor.which is basic things of construction.

4.1
Verified Homeowner
Elk Grove, CA, on May 14, 2026

The home buying process was smooth and efficient.

4.9
Verified Homeowner
Lathrop, CA, on May 06, 2026

The best part was the negotiation and then the loan process part where I was told a day before my closing that my loan will not be processed, But then [name removed] worked hard and escalated this and finally she was able to get me the house and also gave me the best deal in Market. She has done an exceptional job and I am really thankful to her for all the hard work she put behind this

4.4
Verified Homeowner
Elk Grove, CA, on May 03, 2026

Very easy and a great experience of purchasing our first home

4.9
Verified Homeowner
Elk Grove, CA, on Apr 28, 2026

The process was easy and trouble free! We enjoyed working with the agent at RiseWell and the maintenance crew who are friendly, experienced, and helpful!

4.9
Verified Homeowner
Lathrop, CA, on Apr 27, 2026

Everyone was readily available and willing to answer any questions that arose.

5.0
Verified Homeowner
Elk Grove, CA, on Apr 22, 2026

No negative experience on our behalf. Everything [name removed] did from the beginning until move-in was excellent!

5.0
Verified Homeowner
Elk Grove, CA, on Apr 15, 2026

[name removed] and [name removed] team are great with the sale process, very helpful, very resourceful and responsive. The negotiation also went smoothly without high pressure. Overall, a good experience.

5.0
Verified Homeowner
Elk Grove, CA, on Apr 14, 2026

I like that the sales agent [name removed] is very knowledgeable and very detail in explaining the differences among the different models.

4.1
Verified Homeowner
Elk Grove, CA, on Apr 10, 2026

Got good deal from builder’s incentive. Location is wonderful

5.0
Verified Homeowner
Lathrop, CA, on Mar 30, 2026

Our home-buying experience with Risewell Homes was incredibly smooth and straightforward. Every team member we interacted with was helpful, caring, and genuinely committed to making the process as easy as possible. Our sales representative went above and beyond to ensure all of our needs were met, always taking the time to answer questions, provide updates, and guide us through each step.

4.5
Verified Homeowner
Elk Grove, CA, on Mar 19, 2026

We like that they give good incentives for purchasing the home. We like that they are proactive to fix the issues. They are likely to come and fix some minor issues like patching dry-wall holes, repainting, etc. However, it is expected that it would take some period of time to coordinate for the right people to come in and fix the issues (less than 2 weeks). We have the home for about 2 months now, and see that the quality of the house is fairly good. We notice that the house has good insulation that keeps the temperature cool inside.

5.0
Verified Homeowner
Elk Grove, CA, on Mar 18, 2026

Overall, the purchase experience was smooth. The contract process was clear and efficient. What I appreciated most was the reliable after-sales support during move-in and handover—they responded quickly and helped solve issues in a timely manner. There wasn’t much I disliked; the whole process from contract to move-in was well-organized.

4.5
Verified Homeowner
Elk Grove, CA, on Mar 15, 2026

From our experience of working with [name removed] with the sale and contract of the home to the rest of the team at Risewell, their communication and thoughtfulness was well perceived. They were extremely friendly and accommodating to our unique needs

4.9
Verified Homeowner
Roseville, CA, on Mar 14, 2026

Fixing the issues in the house.

4.0
Verified Homeowner
Lathrop, CA, on Mar 05, 2026

Everything went well from the agent to loan officer and contractor. Great experience

4.6
Verified Homeowner