Top Homebuilder Ratings & Reviews

Risewell Homes

Arbor Ranch Residences

41 Homeowner Reviews Completed Mar 2025 - Aug 2026

Risewell Homes << Northern California

Overall Satisfaction

4.2
Customers' overall satisfaction
4.4
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Experience

4.3

Purchase Experience

4.5

Insurance

4.8

Construction Experience

4.5

Customer Care Experience

4.8

Home Readiness

4.6

Community Profile

Risewell Homes logo

We are Risewell Homes.

We believe your home should help you to rise and thrive. Our homes are modern sanctuaries that elevate your life with inspired design and new ideas for smarter and healthier ways to live. Risewell Homes was born from the trusted legacies of two nationally recognized homebuilders, combining over 35 years of experience in developing new home neighborhoods with award-winning customer care.

As a Top 25 U.S. Homebuilder, we bring national reach and local expertise to every community we build. Our homes are built on a foundation of trust, experience and strength. We are driven to keep moving forward, finding better ways to build, buy and live.

Together, we rise to reach the height of home.

We are built to rise.


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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Elk Grove, on May 13, 2026

Dealing with the recommend lender

4.4
Verified Homeowner
Elk Grove, on Jul 29, 2026

[name removed] was wondeful to work with as she is such an amazing person and we felt she knew what we wanted. The dislike was more of a third party vendor who missed a few items inside the home and it did take the construction manager a while to respond back.

4.2
Verified Homeowner
Elk Grove, CA, on Jul 29, 2026

I appreciated the reps responding to me quickly when I had a question. Glad you had docusign since I lived in another town. Money transfer was done without a hitch! Everyone was pleasant to work with. I didn't like the fact that I could not upgrade the carpets to the color I like, the density or the pad thickness.

4.3
Verified Homeowner
Elk Grove, on Apr 01, 2026

I still can’t get my dripper/sprinkler working the way I would like

4.3
Verified Homeowner
Elk Grove, CA, on May 23, 2026

I would recommend them to find out professional painters and professional concrete labor.which is basic things of construction.

4.1
Verified Homeowner
Elk Grove, on May 31, 2026

None

4.7
Verified Homeowner
Elk Grove, on Feb 08, 2026

When the home was purchased I was told I would get a better rate. That was a lie. Know the house has several areas that need to be fixed in dry wall issues and doors. In the service portal it ask what day I can be home for service. However the person that reaches out can only come Wednesday. Too many opportunities in the construction. Definitely does not look like model home. Too many details missed.

1.5
Verified Homeowner
Elk Grove, CA, on Apr 15, 2026

[name removed] and [name removed] team are great with the sale process, very helpful, very resourceful and responsive. The negotiation also went smoothly without high pressure. Overall, a good experience.

5.0
Verified Homeowner
Elk Grove, CA, on Dec 31, 2025

The people I worked with, especially [name removed], who stuck with me during some trying times.

5.0
Verified Homeowner
Elk Grove, on Feb 06, 2026

I have a few minor issues.

4.5
Verified Homeowner
Elk Grove, CA, on Oct 27, 2025

Dealing with the loan processor was the biggest headache throughout the entire process. There was minimal communication from their end after the initial contact, we had to reach out consistently to make sure we met specific deadlines, or if we submitted everything appropriately, even on the day of closing. They wouldn't return calls, emails, or messages in timely manners. We were literally reaching out throughout the entire process and following up constantly to see if we needed additional documents. There was misspellings throughout documents that we had to correct multiple times. It was very disorganized from that aspect, and it made the process of closing very uneasy and extremely unsettling. The home itself has been amazing. The builders, the sales representatives, everything else has been great. They were extremely accommodating considering it was difficult for us to be physically present for specific dates, but they made things possible for us. Dealing with the preferred lender was only the negative part about the experience.

4.6
Verified Homeowner
Elk Grove, on Nov 30, 2025

We’ve noticed that repairs and concerns are not being addressed promptly. We were also promised a one-year bumper-to-bumper warranty during the sales process, but it now feels as though that commitment is not being upheld.

1.2
Verified Homeowner
Elk Grove, on Aug 21, 2025

We enjoyed the model home that was so equipped in which gave us ideas and In vision our future home. The structure of the house did it for us from all rooms with walk in closet to a third car garage and especially the multi generation rooms.

5.0
Verified Homeowner
Elk Grove, CA, on Oct 02, 2025

Loan process

5.0
Verified Homeowner
Elk Grove, CA, on Sep 19, 2025

Everyone was so helpful and knowledgeable.

4.6
Verified Homeowner
Elk Grove, CA, on Aug 23, 2025

This is our third new home purchase. Compared to Brookfield and Lennar. The customer service, ability to provide resolution to our questions, and the included appliances is falling short. All the other homes have a refrigerator, dishwasher and smart switches included. The Decko appears too much of a gimmick with little value other than aesthetics. The continuous repetitiveness of guiding the sales associate through the purchase, and the constant lacking answer to our questions made it difficult. The service of post purchase has been great and the associate is communicative

3.4
Verified Homeowner
Elk Grove, CA, on Jul 09, 2025

The lending process was the most difficult. It was very frustrating. In the end everything came together and Sylma stood out helping get us over the finish line.

4.7
Verified Homeowner
Elk Grove, CA, on Jun 29, 2025

Ashley and Mack did a wonderful job! Always available to answer any my questions and so very friendly.

4.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Elk Grove, CA, on Jul 29, 2026

I appreciated the reps responding to me quickly when I had a question. Glad you had docusign since I lived in another town. Money transfer was done without a hitch! Everyone was pleasant to work with. I didn't like the fact that I could not upgrade the carpets to the color I like, the density or the pad thickness.

4.3
Verified Homeowner
Elk Grove, CA, on May 23, 2026

I would recommend them to find out professional painters and professional concrete labor.which is basic things of construction.

4.1
Verified Homeowner
Elk Grove, CA, on Apr 15, 2026

[name removed] and [name removed] team are great with the sale process, very helpful, very resourceful and responsive. The negotiation also went smoothly without high pressure. Overall, a good experience.

5.0
Verified Homeowner
Elk Grove, CA, on Dec 31, 2025

The people I worked with, especially [name removed], who stuck with me during some trying times.

5.0
Verified Homeowner
Elk Grove, CA, on Oct 27, 2025

Dealing with the loan processor was the biggest headache throughout the entire process. There was minimal communication from their end after the initial contact, we had to reach out consistently to make sure we met specific deadlines, or if we submitted everything appropriately, even on the day of closing. They wouldn't return calls, emails, or messages in timely manners. We were literally reaching out throughout the entire process and following up constantly to see if we needed additional documents. There was misspellings throughout documents that we had to correct multiple times. It was very disorganized from that aspect, and it made the process of closing very uneasy and extremely unsettling. The home itself has been amazing. The builders, the sales representatives, everything else has been great. They were extremely accommodating considering it was difficult for us to be physically present for specific dates, but they made things possible for us. Dealing with the preferred lender was only the negative part about the experience.

4.6
Verified Homeowner
Elk Grove, CA, on Oct 02, 2025

Loan process

5.0
Verified Homeowner
Elk Grove, CA, on Sep 19, 2025

Everyone was so helpful and knowledgeable.

4.6
Verified Homeowner
Elk Grove, CA, on Aug 23, 2025

This is our third new home purchase. Compared to Brookfield and Lennar. The customer service, ability to provide resolution to our questions, and the included appliances is falling short. All the other homes have a refrigerator, dishwasher and smart switches included. The Decko appears too much of a gimmick with little value other than aesthetics. The continuous repetitiveness of guiding the sales associate through the purchase, and the constant lacking answer to our questions made it difficult. The service of post purchase has been great and the associate is communicative

3.4
Verified Homeowner
Elk Grove, CA, on Jul 09, 2025

The lending process was the most difficult. It was very frustrating. In the end everything came together and Sylma stood out helping get us over the finish line.

4.7
Verified Homeowner
Elk Grove, CA, on Jun 29, 2025

Ashley and Mack did a wonderful job! Always available to answer any my questions and so very friendly.

4.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Elk Grove, on May 13, 2026

Dealing with the recommend lender

4.4
Verified Homeowner
Elk Grove, on Apr 01, 2026

I still can’t get my dripper/sprinkler working the way I would like

4.3
Verified Homeowner
Elk Grove, on Feb 08, 2026

When the home was purchased I was told I would get a better rate. That was a lie. Know the house has several areas that need to be fixed in dry wall issues and doors. In the service portal it ask what day I can be home for service. However the person that reaches out can only come Wednesday. Too many opportunities in the construction. Definitely does not look like model home. Too many details missed.

1.5
Verified Homeowner
Elk Grove, on Feb 06, 2026

I have a few minor issues.

4.5
Verified Homeowner
Elk Grove, on Nov 30, 2025

We’ve noticed that repairs and concerns are not being addressed promptly. We were also promised a one-year bumper-to-bumper warranty during the sales process, but it now feels as though that commitment is not being upheld.

1.2
Verified Homeowner
Elk Grove, on Aug 21, 2025

We enjoyed the model home that was so equipped in which gave us ideas and In vision our future home. The structure of the house did it for us from all rooms with walk in closet to a third car garage and especially the multi generation rooms.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Elk Grove, on Jul 29, 2026

[name removed] was wondeful to work with as she is such an amazing person and we felt she knew what we wanted. The dislike was more of a third party vendor who missed a few items inside the home and it did take the construction manager a while to respond back.

4.2
Verified Homeowner
Elk Grove, on May 31, 2026

None

4.7
Verified Homeowner