Top Homebuilder Ratings & Reviews

Risewell Homes

Arbor Ranch Cottages

44 Homeowner Reviews Completed Mar 2025 - Dec 2025

Risewell Homes << Northern California

Overall Satisfaction

4.4
Customers' overall satisfaction
4.4
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Experience

4.5

Purchase Experience

4.6

Construction Experience

4.5

Customer Care Experience

4.7

Home Readiness

4.6

Community Profile

Risewell Homes logo

We are Risewell Homes.

We believe your home should help you to rise and thrive. Our homes are modern sanctuaries that elevate your life with inspired design and new ideas for smarter and healthier ways to live. Risewell Homes was born from the trusted legacies of two nationally recognized homebuilders, combining over 35 years of experience in developing new home neighborhoods with award-winning customer care.

As a Top 25 U.S. Homebuilder, we bring national reach and local expertise to every community we build. Our homes are built on a foundation of trust, experience and strength. We are driven to keep moving forward, finding better ways to build, buy and live.

Together, we rise to reach the height of home.

We are built to rise.


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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Elk Grove, CA, on Oct 21, 2025

Time providing information

5.0
Verified Homeowner
Elk Grove, on Oct 30, 2025

Ms. Shirley Sono always act quickly whenever I presented an issue, and she always make sure it is resolved to our satisfaction.

5.0
Verified Homeowner
Elk Grove, CA, on Oct 20, 2025

I loved the ease of the entire process.

5.0
Verified Homeowner
Elk Grove, on Oct 24, 2025

From home tour to purchase it was a well-communicated process.

5.0
Verified Homeowner
Elk Grove, on Jul 24, 2025

Professional work Katrina Nguyen 5????

5.0
Verified Homeowner
Elk Grove, CA, on Sep 24, 2025

Working through the contract was fairly simple. Katrina Nguyen was great to work with. Unfortunately, the quality of the work throughout the house was very poorly done. Quality control was definitely not on their list of priorities. Trim work was poorly done, stucco has lots of spots that were not covered or broken off. Drawers throughout do not pull out evenly or smooth. Kitchen was not painted in satin or semi gloss. It was painted with flat paint the rug that had been replaced in the upstairs and on the staircase was poorly installed. Loose and misaligned patterns in the rug throughout and lots of gaps between the baseboard and rug. Stains on counters in the bathrooms. I’m sure many more issues will arise throughout the first year.

3.7
Verified Homeowner
Elk Grove, CA, on Sep 17, 2025

Quality build and incentives

4.3
Verified Homeowner
Elk Grove, CA, on Aug 24, 2025

There is nothing that makes me feel uncomfortable.

5.0
Verified Homeowner
Elk Grove, CA, on Aug 20, 2025

My purchase experience is very positive from sales representative helping me to find the right home, signing the contract, to maintenance representative walking me through the house.

5.0
Verified Homeowner
Elk Grove, CA, on Jun 24, 2025

Up to today, everything is fine. Ms. Shirley always responded fast on my questions, she is very helpful.

5.0
Verified Homeowner
Elk Grove, CA, on Jun 13, 2025

Katrina was great! Didn’t feel upsold on anything and she understood what I was looking for. Checking in on construction was easy and I felt it was for the most part a transparent process. The lender was a disaster. It often took multiple tries to get each question I had answered, my loan officer disappeared without notice and I had to proactively reach out to ULC to get information about what was happening, and I suspect the loan officer handover resulted in a much higher interest rate than I was going to get with the original officer since a discount I was offered in writing by the original officer was not honored in the way I understood it. They also did not keep good records about my file and I had to tell them the same biographical information many times over the phone and in writing which slowed down the process. Felt uncaring, sloppy, rushed, uninformed. I felt frustrated with the lender nearly every interaction in the two months leading up to closing.

3.9
Verified Homeowner
Elk Grove, CA, on Jun 11, 2025

Dislike lack of communication from loan companies. Agents at new home co were so attentive and eased stress related to buying

4.1
Verified Homeowner
Elk Grove, CA, on Jun 04, 2025

Like: Responsiveness in the status updates as contract documents were signed off.

5.0
Verified Homeowner
Elk Grove, CA, on Apr 17, 2025

Katrina and Shirley did an awesome job. I felt like they were always available to answer all my questions and very friendly/helpful.

5.0
Verified Homeowner
Elk Grove, CA, on Apr 11, 2025

I love the quality of the finishing. The new home co agent Kristin Coleman was so great to work with.

5.0
Verified Homeowner
Elk Grove, CA, on Mar 26, 2025

It was fine. Everything went smoothly on the New Home Co. side. It was Universal Lending that was awful.

3.7
Verified Homeowner
Elk Grove, CA, on Mar 26, 2025

Kristin Coleman at The New Home Company played an essential role in making our home-buying experience smooth and stress-free. From the very beginning, she kept us closely connected to the construction process by regularly sending us photos and updates. Living far from the new home, we truly appreciated how she helped us feel involved every step of the way. She was proactive, knowledgeable, and incredibly friendly. When she learned about upcoming tax changes, she promptly informed us, ensuring there would be no surprises later. Even after she had been reassigned to other properties, Kristin continued to support us without hesitation, guiding us through the final stages of the process with the same care and commitment. One of the most critical moments came when there was a delay and miscommunication between our lender and the title company. Kristin quickly stepped in to coordinate communication between all parties—us, our mortgage broker, and the title company—and played a key role in ensuring that we still closed on time. Her dedication, responsiveness, and genuine care truly exceeded expectations. It was an absolute pleasure working with her, and we’re so grateful for everything she did to help us into our new home. -------------------------- Derek was incredibly helpful during our final walkthrough before closing. He was thorough and attentive, taking diligent notes on all the items that needed to be addressed. His follow-up with the construction crew was prompt and effective—he ensured that everything was taken care of both before and after closing. What stood out most was his depth of knowledge, down to the smallest details—he even knew the exact shade of paint used in a specific room! Derek’s professionalism, attention to detail, and commitment to making sure everything was just right gave us great peace of mind. We truly appreciated his support and dedication during such an important time.

4.7
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Elk Grove, CA, on Oct 21, 2025

Time providing information

5.0
Verified Homeowner
Elk Grove, CA, on Oct 20, 2025

I loved the ease of the entire process.

5.0
Verified Homeowner
Elk Grove, CA, on Sep 24, 2025

Working through the contract was fairly simple. Katrina Nguyen was great to work with. Unfortunately, the quality of the work throughout the house was very poorly done. Quality control was definitely not on their list of priorities. Trim work was poorly done, stucco has lots of spots that were not covered or broken off. Drawers throughout do not pull out evenly or smooth. Kitchen was not painted in satin or semi gloss. It was painted with flat paint the rug that had been replaced in the upstairs and on the staircase was poorly installed. Loose and misaligned patterns in the rug throughout and lots of gaps between the baseboard and rug. Stains on counters in the bathrooms. I’m sure many more issues will arise throughout the first year.

3.7
Verified Homeowner
Elk Grove, CA, on Sep 17, 2025

Quality build and incentives

4.3
Verified Homeowner
Elk Grove, CA, on Aug 24, 2025

There is nothing that makes me feel uncomfortable.

5.0
Verified Homeowner
Elk Grove, CA, on Aug 20, 2025

My purchase experience is very positive from sales representative helping me to find the right home, signing the contract, to maintenance representative walking me through the house.

5.0
Verified Homeowner
Elk Grove, CA, on Jun 24, 2025

Up to today, everything is fine. Ms. Shirley always responded fast on my questions, she is very helpful.

5.0
Verified Homeowner
Elk Grove, CA, on Jun 13, 2025

Katrina was great! Didn’t feel upsold on anything and she understood what I was looking for. Checking in on construction was easy and I felt it was for the most part a transparent process. The lender was a disaster. It often took multiple tries to get each question I had answered, my loan officer disappeared without notice and I had to proactively reach out to ULC to get information about what was happening, and I suspect the loan officer handover resulted in a much higher interest rate than I was going to get with the original officer since a discount I was offered in writing by the original officer was not honored in the way I understood it. They also did not keep good records about my file and I had to tell them the same biographical information many times over the phone and in writing which slowed down the process. Felt uncaring, sloppy, rushed, uninformed. I felt frustrated with the lender nearly every interaction in the two months leading up to closing.

3.9
Verified Homeowner
Elk Grove, CA, on Jun 11, 2025

Dislike lack of communication from loan companies. Agents at new home co were so attentive and eased stress related to buying

4.1
Verified Homeowner
Elk Grove, CA, on Jun 04, 2025

Like: Responsiveness in the status updates as contract documents were signed off.

5.0
Verified Homeowner
Elk Grove, CA, on Apr 17, 2025

Katrina and Shirley did an awesome job. I felt like they were always available to answer all my questions and very friendly/helpful.

5.0
Verified Homeowner
Elk Grove, CA, on Apr 11, 2025

I love the quality of the finishing. The new home co agent Kristin Coleman was so great to work with.

5.0
Verified Homeowner
Elk Grove, CA, on Mar 26, 2025

It was fine. Everything went smoothly on the New Home Co. side. It was Universal Lending that was awful.

3.7
Verified Homeowner
Elk Grove, CA, on Mar 26, 2025

Kristin Coleman at The New Home Company played an essential role in making our home-buying experience smooth and stress-free. From the very beginning, she kept us closely connected to the construction process by regularly sending us photos and updates. Living far from the new home, we truly appreciated how she helped us feel involved every step of the way. She was proactive, knowledgeable, and incredibly friendly. When she learned about upcoming tax changes, she promptly informed us, ensuring there would be no surprises later. Even after she had been reassigned to other properties, Kristin continued to support us without hesitation, guiding us through the final stages of the process with the same care and commitment. One of the most critical moments came when there was a delay and miscommunication between our lender and the title company. Kristin quickly stepped in to coordinate communication between all parties—us, our mortgage broker, and the title company—and played a key role in ensuring that we still closed on time. Her dedication, responsiveness, and genuine care truly exceeded expectations. It was an absolute pleasure working with her, and we’re so grateful for everything she did to help us into our new home. -------------------------- Derek was incredibly helpful during our final walkthrough before closing. He was thorough and attentive, taking diligent notes on all the items that needed to be addressed. His follow-up with the construction crew was prompt and effective—he ensured that everything was taken care of both before and after closing. What stood out most was his depth of knowledge, down to the smallest details—he even knew the exact shade of paint used in a specific room! Derek’s professionalism, attention to detail, and commitment to making sure everything was just right gave us great peace of mind. We truly appreciated his support and dedication during such an important time.

4.7
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Elk Grove, on Oct 30, 2025

Ms. Shirley Sono always act quickly whenever I presented an issue, and she always make sure it is resolved to our satisfaction.

5.0
Verified Homeowner
Elk Grove, on Oct 24, 2025

From home tour to purchase it was a well-communicated process.

5.0
Verified Homeowner
Elk Grove, on Jul 24, 2025

Professional work Katrina Nguyen 5????

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet