Top Homebuilder Ratings & Reviews

Risewell Homes

Arbor Ranch Villas

53 Homeowner Reviews Completed Jun 2025 - Aug 2026

Risewell Homes << Northern California

Overall Satisfaction

4.4
Customers' overall satisfaction
4.2
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Experience

4.3

Purchase Experience

4.7

Insurance

4.5

Construction Experience

4.4

Customer Care Experience

4.5

Home Readiness

4.4

Community Profile

Risewell Homes logo

We are Risewell Homes.

We believe your home should help you to rise and thrive. Our homes are modern sanctuaries that elevate your life with inspired design and new ideas for smarter and healthier ways to live. Risewell Homes was born from the trusted legacies of two nationally recognized homebuilders, combining over 35 years of experience in developing new home neighborhoods with award-winning customer care.

As a Top 25 U.S. Homebuilder, we bring national reach and local expertise to every community we build. Our homes are built on a foundation of trust, experience and strength. We are driven to keep moving forward, finding better ways to build, buy and live.

Together, we rise to reach the height of home.

We are built to rise.


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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Elk Grove, on Jul 04, 2026

Warranty does not respond to inquiries in a timely manner. Takes over a week for a response and over a month to get issue resolved. Can never reach a live person to report issues to. Repair person is always in a meeting.

1.2
Verified Homeowner
Elk Grove, on Jul 29, 2026

[name removed] was awesome.

4.7
Verified Homeowner
Elk Grove, CA, on Jul 29, 2026

Everything was pretty easy and straightforward. [name removed] was able to clarify everything before signing and made it as easy as possible, [name removed] was always available for any questions I had throughout the loan process and even just checked in on occasion to make sure I wasn’t worried. [name removed] thoroughly went through all the features of my home with me and let me know he’s always available in case anything breaks down.

5.0
Verified Homeowner
Elk Grove, on Apr 08, 2026

The staff are great. They respond to questions and concerns without delay. The layout of home is great. The quality is not as quality as I thought it would be and I know this is due to contractors and cutting cost. Cabinets and paint quality interior and Exterior are below average. Something I can fix as the owner now.

5.0
Verified Homeowner
Elk Grove, CA, on Jul 25, 2026

I wish I was able to take a few things off the move-in ready but overall the experience was pretty good and there are some sand down on the move-in choices but overall I’m happy

5.0
Verified Homeowner
Elk Grove, on Feb 11, 2026

[name removed] helped me tremendously through the process. He truly cared about me and making sure everything occurred to my needs. He went above and beyond with his service.

5.0
Verified Homeowner
Elk Grove, CA, on Jul 05, 2026

We appreciated all of the communication from [name removed], [name removed], [name removed], [name removed], [name removed] and the team from start to finish. Everyone was helpful answering all of our questions throughout different phases of our purchase and post move-in.

5.0
Verified Homeowner
Elk Grove, on Nov 21, 2025

Responsive and follows up with our requests

4.4
Verified Homeowner
Elk Grove, CA, on May 14, 2026

The home buying process was smooth and efficient.

4.9
Verified Homeowner
Elk Grove, CA, on Apr 14, 2026

I like that the sales agent [name removed] is very knowledgeable and very detail in explaining the differences among the different models.

4.1
Verified Homeowner
Elk Grove, CA, on Feb 07, 2026

Very informative throughout purchase and helpful.

5.0
Verified Homeowner
Elk Grove, CA, on Dec 07, 2025

My contract to move in was seamless expectations were set and met

5.0
Verified Homeowner
Elk Grove, CA, on Dec 05, 2025

From contract perspective I don't have any issues or bad experience at all. Only during the move in I later found out there were outlets not working I mean the whole dining and Livingroom area all outlet were not working but later on it was resolved. All in all I'm very happy with the builds and quality of the home I purchased.

3.7
Verified Homeowner
Elk Grove, CA, on Oct 22, 2025

The Sales managers - [name removed] and [name removed] were very helpful and explained everything, from the demo to walkthrough of the model homes to every step of the process. Also, importantly, the loan officer - [name removed] was an asset to the company and provided quality and excellent customer service regarding our loan process. She was available to answer all our questions. She went above and beyond for us, and we are very thankful for her professionalism and cordial assistance throughout the loan process. We would recommend our families and friends because of the quality of customer service we received during our home purchase. [name removed] and [name removed] who were loan processor were excellent and provide real-time communication in collecting all the required documents for our mortgage loan. We enjoyed overall teamwork from the New [name removed] Co. Universal Lending team. Many thanks from our family and friends. ~[name removed], Modupe & [name removed]

5.0
Verified Homeowner
Elk Grove, CA, on Oct 14, 2025

Probably just the loan process.

3.9
Verified Homeowner
Elk Grove, CA, on Oct 13, 2025

The walk throughs and communication were great, happy all issues were solved after blue tape walks and electric issues were solved rapidly after move in. I didn't go through the full custom process, but it felt like I had to ask for certain documents that I didn't receive up front and didn't even know we're available. For a buyer like me (first time home buyer) maybe it would be beneficial to have a packet specifically targeted for us that walks through your specific process and where to find information about the house (fixtures, materials, etc...)

4.9
Verified Homeowner
Elk Grove, CA, on Oct 11, 2025

I love that New [name removed] Co has made it easy for me to purchase my new home. From all my questions and all the reminders and step by step guide by everyone I have encountered in this ourchasing experience. Agent [name removed] is particularly helpful.

5.0
Verified Homeowner
Elk Grove, CA, on Oct 10, 2025

We liked the transparent process throughout the experience. We thank [name removed], our sales executive who went beyond and above to get us the best deal and helped us in getting the offer proposal approved. We were delighted to see the inclusive upgrades and options provided in our new home and it gave us a premium purchase experience.

5.0
Verified Homeowner
Elk Grove, CA, on Aug 22, 2025

The contracts team and finance team ULC teams are not very professional and lack skills and training for customer interaction. They do not communicate or send timely updates and lacks knowledge and skills in their areas of work. Also felt like most of those employees are part time staff or interns. Experience with ULC is extremely bad and deterrent to buy one more property or recommend to friends.

3.4
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Elk Grove, CA, on Jul 29, 2026

Everything was pretty easy and straightforward. [name removed] was able to clarify everything before signing and made it as easy as possible, [name removed] was always available for any questions I had throughout the loan process and even just checked in on occasion to make sure I wasn’t worried. [name removed] thoroughly went through all the features of my home with me and let me know he’s always available in case anything breaks down.

5.0
Verified Homeowner
Elk Grove, CA, on Jul 25, 2026

I wish I was able to take a few things off the move-in ready but overall the experience was pretty good and there are some sand down on the move-in choices but overall I’m happy

5.0
Verified Homeowner
Elk Grove, CA, on Jul 05, 2026

We appreciated all of the communication from [name removed], [name removed], [name removed], [name removed], [name removed] and the team from start to finish. Everyone was helpful answering all of our questions throughout different phases of our purchase and post move-in.

5.0
Verified Homeowner
Elk Grove, CA, on May 14, 2026

The home buying process was smooth and efficient.

4.9
Verified Homeowner
Elk Grove, CA, on Apr 14, 2026

I like that the sales agent [name removed] is very knowledgeable and very detail in explaining the differences among the different models.

4.1
Verified Homeowner
Elk Grove, CA, on Feb 07, 2026

Very informative throughout purchase and helpful.

5.0
Verified Homeowner
Elk Grove, CA, on Dec 07, 2025

My contract to move in was seamless expectations were set and met

5.0
Verified Homeowner
Elk Grove, CA, on Dec 05, 2025

From contract perspective I don't have any issues or bad experience at all. Only during the move in I later found out there were outlets not working I mean the whole dining and Livingroom area all outlet were not working but later on it was resolved. All in all I'm very happy with the builds and quality of the home I purchased.

3.7
Verified Homeowner
Elk Grove, CA, on Oct 22, 2025

The Sales managers - [name removed] and [name removed] were very helpful and explained everything, from the demo to walkthrough of the model homes to every step of the process. Also, importantly, the loan officer - [name removed] was an asset to the company and provided quality and excellent customer service regarding our loan process. She was available to answer all our questions. She went above and beyond for us, and we are very thankful for her professionalism and cordial assistance throughout the loan process. We would recommend our families and friends because of the quality of customer service we received during our home purchase. [name removed] and [name removed] who were loan processor were excellent and provide real-time communication in collecting all the required documents for our mortgage loan. We enjoyed overall teamwork from the New [name removed] Co. Universal Lending team. Many thanks from our family and friends. ~[name removed], Modupe & [name removed]

5.0
Verified Homeowner
Elk Grove, CA, on Oct 14, 2025

Probably just the loan process.

3.9
Verified Homeowner
Elk Grove, CA, on Oct 13, 2025

The walk throughs and communication were great, happy all issues were solved after blue tape walks and electric issues were solved rapidly after move in. I didn't go through the full custom process, but it felt like I had to ask for certain documents that I didn't receive up front and didn't even know we're available. For a buyer like me (first time home buyer) maybe it would be beneficial to have a packet specifically targeted for us that walks through your specific process and where to find information about the house (fixtures, materials, etc...)

4.9
Verified Homeowner
Elk Grove, CA, on Oct 11, 2025

I love that New [name removed] Co has made it easy for me to purchase my new home. From all my questions and all the reminders and step by step guide by everyone I have encountered in this ourchasing experience. Agent [name removed] is particularly helpful.

5.0
Verified Homeowner
Elk Grove, CA, on Oct 10, 2025

We liked the transparent process throughout the experience. We thank [name removed], our sales executive who went beyond and above to get us the best deal and helped us in getting the offer proposal approved. We were delighted to see the inclusive upgrades and options provided in our new home and it gave us a premium purchase experience.

5.0
Verified Homeowner
Elk Grove, CA, on Aug 22, 2025

The contracts team and finance team ULC teams are not very professional and lack skills and training for customer interaction. They do not communicate or send timely updates and lacks knowledge and skills in their areas of work. Also felt like most of those employees are part time staff or interns. Experience with ULC is extremely bad and deterrent to buy one more property or recommend to friends.

3.4
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Elk Grove, on Jul 04, 2026

Warranty does not respond to inquiries in a timely manner. Takes over a week for a response and over a month to get issue resolved. Can never reach a live person to report issues to. Repair person is always in a meeting.

1.2
Verified Homeowner
Elk Grove, on Apr 08, 2026

The staff are great. They respond to questions and concerns without delay. The layout of home is great. The quality is not as quality as I thought it would be and I know this is due to contractors and cutting cost. Cabinets and paint quality interior and Exterior are below average. Something I can fix as the owner now.

5.0
Verified Homeowner
Elk Grove, on Feb 11, 2026

[name removed] helped me tremendously through the process. He truly cared about me and making sure everything occurred to my needs. He went above and beyond with his service.

5.0
Verified Homeowner
Elk Grove, on Nov 21, 2025

Responsive and follows up with our requests

4.4
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Elk Grove, on Jul 29, 2026

[name removed] was awesome.

4.7
Verified Homeowner