Homebuilder Ratings & Reviews

Risewell Homes

Houston

92 Homeowner Reviews
Mar 2025 - Sep 2026

Risewell Homes

Overall Satisfaction

4.7
Customers' overall satisfaction
4.8
Customers' willingness to refer our communities to their friends and family

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Builder Profile

Risewell Homes logo

We are Risewell Homes.

We believe your home should help you to rise and thrive. Our homes are modern sanctuaries that elevate your life with inspired design and new ideas for smarter and healthier ways to live. Risewell Homes was born from the trusted legacies of two nationally recognized homebuilders, combining over 35 years of experience in developing new home neighborhoods with award-winning customer care.

As a Top 25 U.S. Homebuilder, we bring national reach and local expertise to every community we build. Our homes are built on a foundation of trust, experience and strength. We are driven to keep moving forward, finding better ways to build, buy and live.

Together, we rise to reach the height of home.

We are built to rise.

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Houston
Purchase Experience Testimonials from Real Homebuyers

Cypress, TX, on Sep 02, 2026

Absolutely — then I’d keep it positive: I had a great experience from contract through move-in. The process was smooth, communication was good, and I didn’t experience any major issues. I’m very happy with my new home and pleased with the overall experience.

5.0
Verified Homeowner
Waller, TX, on Aug 25, 2026

The best thing about our recent Risewell purchase was the absolute professionalism, patience, and compassion throughout the whole process we received from [name removed]. He was amazing during this buying process and made us feel like instant friends. He is an amazing asset with vast knowledge of the policies and product portfolio. We would buy from [name removed] again tomorrow if it were possible.

5.0
Verified Homeowner
Tomball, TX, on Aug 24, 2026

I like the people I worked with seem very nice and wanting to make this a special process. I dislike being unsure if process was going in my favor early on.

4.5
Verified Homeowner
Waller, TX, on Aug 17, 2026

I like how helpful everyone was during the move-in and closing process.

5.0
Verified Homeowner
Humble, TX, on Jun 03, 2026

The team that worked with us was excellent. As first time home buyers, we were mostly clueless and anxious but [name removed], [name removed], [name removed] and [name removed] has been patient, efficient and supportive all throughout the baby steps. poss

5.0
Verified Homeowner
Cypress, TX, on Apr 30, 2026

The attentiveness of sales agent [name removed] and [name removed]. They resolved any issues that impacted me.

5.0
Verified Homeowner
Cypress, TX, on Apr 27, 2026

Everything was explained clearly, everyone was super nice and patient. We absolutely love our new home. Thanks [name removed]!!

5.0
Verified Homeowner
Waller, TX, on Apr 01, 2026

I like that everyone that assisted me from closing to home inspection and final walk thru inspection did a fantastic job and very supportive, customer service from all of staff were amazing

5.0
Verified Homeowner
Waller, TX, on Mar 27, 2026

Both [name removed] and [name removed] made this a wonderful experience for my husband and I. This was our first home purchase and I don’t think it could have gone any smoother. Both [name removed] and [name removed] were quick to answer any questions or concerns we had.

4.6
Verified Homeowner
Tomball, TX, on Mar 22, 2026

Communication was excellent.

5.0
Verified Homeowner
Katy, TX, on Feb 23, 2026

Purchasing my first home with Risewell Homes was truly an exceptional experience from contract to move-in day. What I appreciated most was the seamless communication, transparency, and genuine care shown throughout the entire process. As a first-time homebuyer, I had many questions, but I never once felt uncertain or unsupported.

5.0
Verified Homeowner
Cypress, TX, on Feb 23, 2026

Everything was far beyond my expectations. [name removed] and [name removed] took the time to explain everything to me and was always available to answer any questions that I had. I am very pleased and happy that I chose [name removed].

5.0
Verified Homeowner
Cypress, TX, on Feb 06, 2026

Management made it so easy to purchase Working Closely with our agents

5.0
Verified Homeowner
Cypress, TX, on Dec 24, 2025

Customer service was great and I didn’t feel pressured

4.9
Verified Homeowner
Cypress, TX, on Nov 24, 2025

Easy to work with. Very communicative and friendly:

5.0
Verified Homeowner
Katy, TX, on Nov 05, 2025

Everyone was very courteous and responsive throughout the process.

5.0
Verified Homeowner
Katy, TX, on Oct 26, 2025

What I liked most about my purchase experience was how smooth and organized the overall process was once the contract was signed. The sales team at Sunterra was helpful, transparent, and always willing to answer questions. I really appreciated how the builder honored my incentives and even increased the seller credit, which helped make the purchase more affordable. The walkthroughs were detailed, and the home was delivered in great condition on move-in day.

5.0
Verified Homeowner
Cypress, TX, on Oct 18, 2025

Torris Scott went above and beyond from start to finish!

4.8
Verified Homeowner
Katy, TX, on Oct 16, 2025

I recently purchased my new home in Sunterra through New Home Co., and my overall experience has been wonderful. Courtney, the builder’s representative, and the superintendent Walter were both amazing to work with. They made sure I felt comfortable throughout the process and helped address any issues that came up after closing. Their professionalism and support really stood out to me, and I hope that same level of care continues as I settle into my new home. I can truly say I love my home.

5.0
Verified Homeowner
Cypress, TX, on Sep 16, 2025

I have had 2 other houses built before this one. The experience was way better and way smoother. Torres and Walter were fantastic to work with answering questions quickly and resolving issues. It was nice to see sales and construction team on the same page.

5.0
Verified Homeowner