Homebuilder Ratings & Reviews

Risewell Homes

Houston

78 Homeowner Reviews
Jan 2025 - May 2026

Risewell Homes

Overall Satisfaction

4.7
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

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Builder Profile

Risewell Homes logo

We are Risewell Homes.

We believe your home should help you to rise and thrive. Our homes are modern sanctuaries that elevate your life with inspired design and new ideas for smarter and healthier ways to live. Risewell Homes was born from the trusted legacies of two nationally recognized homebuilders, combining over 35 years of experience in developing new home neighborhoods with award-winning customer care.

As a Top 25 U.S. Homebuilder, we bring national reach and local expertise to every community we build. Our homes are built on a foundation of trust, experience and strength. We are driven to keep moving forward, finding better ways to build, buy and live.

Together, we rise to reach the height of home.

We are built to rise.

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Houston
Purchase Experience Testimonials from Real Homebuyers

Cypress, TX, on Apr 30, 2026

The attentiveness of sales agent [name removed] and [name removed]. They resolved any issues that impacted me.

5.0
Verified Homeowner
Cypress, TX, on Apr 27, 2026

Everything was explained clearly, everyone was super nice and patient. We absolutely love our new home. Thanks [name removed]!!

5.0
Verified Homeowner
Waller, TX, on Apr 01, 2026

I like that everyone that assisted me from closing to home inspection and final walk thru inspection did a fantastic job and very supportive, customer service from all of staff were amazing

5.0
Verified Homeowner
Waller, TX, on Mar 27, 2026

Both [name removed] and [name removed] made this a wonderful experience for my husband and I. This was our first home purchase and I don’t think it could have gone any smoother. Both [name removed] and [name removed] were quick to answer any questions or concerns we had.

4.6
Verified Homeowner
Tomball, TX, on Mar 22, 2026

Communication was excellent.

5.0
Verified Homeowner
Katy, TX, on Feb 23, 2026

Purchasing my first home with Risewell Homes was truly an exceptional experience from contract to move-in day. What I appreciated most was the seamless communication, transparency, and genuine care shown throughout the entire process. As a first-time homebuyer, I had many questions, but I never once felt uncertain or unsupported.

5.0
Verified Homeowner
Cypress, TX, on Feb 23, 2026

Everything was far beyond my expectations. [name removed] and [name removed] took the time to explain everything to me and was always available to answer any questions that I had. I am very pleased and happy that I chose [name removed].

5.0
Verified Homeowner
Cypress, TX, on Feb 06, 2026

Management made it so easy to purchase Working Closely with our agents

5.0
Verified Homeowner
Cypress, TX, on Dec 24, 2025

Customer service was great and I didn’t feel pressured

4.9
Verified Homeowner
Cypress, TX, on Nov 24, 2025

Easy to work with. Very communicative and friendly:

5.0
Verified Homeowner
Katy, TX, on Nov 05, 2025

Everyone was very courteous and responsive throughout the process.

5.0
Verified Homeowner
Katy, TX, on Oct 26, 2025

What I liked most about my purchase experience was how smooth and organized the overall process was once the contract was signed. The sales team at Sunterra was helpful, transparent, and always willing to answer questions. I really appreciated how the builder honored my incentives and even increased the seller credit, which helped make the purchase more affordable. The walkthroughs were detailed, and the home was delivered in great condition on move-in day.

5.0
Verified Homeowner
Cypress, TX, on Oct 18, 2025

Torris Scott went above and beyond from start to finish!

4.8
Verified Homeowner
Katy, TX, on Oct 16, 2025

I recently purchased my new home in Sunterra through New Home Co., and my overall experience has been wonderful. Courtney, the builder’s representative, and the superintendent Walter were both amazing to work with. They made sure I felt comfortable throughout the process and helped address any issues that came up after closing. Their professionalism and support really stood out to me, and I hope that same level of care continues as I settle into my new home. I can truly say I love my home.

5.0
Verified Homeowner
Cypress, TX, on Sep 16, 2025

I have had 2 other houses built before this one. The experience was way better and way smoother. Torres and Walter were fantastic to work with answering questions quickly and resolving issues. It was nice to see sales and construction team on the same page.

5.0
Verified Homeowner
Humble, TX, on Aug 08, 2025

Exceptional Communication: The entire closing process, from contract signing to receiving the keys, was marked by incredibly clear and consistent communication from the entire team. They kept us informed every step of the way, promptly answering all our questions and proactively providing updates on deadlines and required documents. Also thank you to Giorgio Rodriguez for all the help, making sure the house was ready.

5.0
Verified Homeowner
Cypress, TX, on Aug 07, 2025

It was a easy process

5.0
Verified Homeowner
Humble, TX, on Aug 04, 2025

My overall experience was great, I have been trying to move into the community for the past two years and was just about ready to give up until I received a call from Torris Scott (Sales Manager) after I had visited the Addison floor plan for what I thought was the last time. Every sales Manager prior to this experience was not as accommodating and and as helpful. Torris was very professional, stayed in communication with me and guided me through the entire process until I closed and for that I am beyond grateful. Even after closing I was still tended to by Giorgio Rodriguez who was very helpful and thorough in my walk through all the way down to my maintenance needs. Giorgio ensured me that no matter how small or big the task he will be here to see that it was completed. I genuinely feel like family and not just a customer. Thanks New Home Co, Special shout out to Torris Scott and Giorgio Rodriguez

5.0
Verified Homeowner
Katy, TX, on Jun 21, 2025

Jason has helped me out alot when it comes to learning to use things at home, or when something is off, he gets to it right away.

5.0
Verified Homeowner
Cypress, TX, on Jun 01, 2025

The process was smooth and fun. I really appreciated the quick response from Walter and Torris as they addressed all our concerns during the initial and final walk through. Even after closing, they have been so welcoming and such a joy to work with!!

5.0
Verified Homeowner