Top Homebuilder Ratings & Reviews

Risewell Homes

Sunterra

14 Homeowner Reviews Completed Sep 2024 - Dec 2025

Overall Satisfaction

4.5
Customers' overall satisfaction
4.6
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Experience

4.8

Purchase Experience

4.5

Home Personalization Experience

5.0

Construction Experience

4.4

Customer Care Experience

4.5

Installation & Workmanship

4.0

Home Readiness

4.7

Community Profile

We are Risewell Homes.

We believe your home should help you to rise and thrive. Our homes are modern sanctuaries that elevate your life with inspired design and new ideas for smarter and healthier ways to live. Risewell Homes was born from the trusted legacies of two nationally recognized homebuilders, combining over 35 years of experience in developing new home neighborhoods with award-winning customer care.

As a Top 25 U.S. Homebuilder, we bring national reach and local expertise to every community we build. Our homes are built on a foundation of trust, experience and strength. We are driven to keep moving forward, finding better ways to build, buy and live.

Together, we rise to reach the height of home.

We are built to rise.


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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Katy, on Nov 16, 2025

I like the quality of their home.

5.0
Verified Homeowner
Katy, TX, on Nov 05, 2025

Everyone was very courteous and responsive throughout the process.

5.0
Verified Homeowner
Katy, on Feb 06, 2025

good

3.4
Verified Homeowner
Katy, TX, on Oct 26, 2025

What I liked most about my purchase experience was how smooth and organized the overall process was once the contract was signed. The sales team at Sunterra was helpful, transparent, and always willing to answer questions. I really appreciated how the builder honored my incentives and even increased the seller credit, which helped make the purchase more affordable. The walkthroughs were detailed, and the home was delivered in great condition on move-in day.

5.0
Verified Homeowner
Katy, TX, on Oct 16, 2025

I recently purchased my new home in Sunterra through New Home Co., and my overall experience has been wonderful. Courtney, the builder’s representative, and the superintendent Walter were both amazing to work with. They made sure I felt comfortable throughout the process and helped address any issues that came up after closing. Their professionalism and support really stood out to me, and I hope that same level of care continues as I settle into my new home. I can truly say I love my home.

5.0
Verified Homeowner
Katy, TX, on Jun 21, 2025

Jason has helped me out alot when it comes to learning to use things at home, or when something is off, he gets to it right away.

5.0
Verified Homeowner
Katy, TX, on May 17, 2025

My experience with New Home Co has been nothing short of wonderful. From start to finish, Jason Spets has been an exceptional builder, and an even better person to work with. He is reliable, honest, and truly dependable. What stood out the most to me was his hands-on approach. Anytime I had a concern during the building process, Jason personally came to meet with me, listened attentively, and ensured the right vendor was onsite to resolve the issue. He didn’t just hand it off; he stayed until I was fully satisfied. His open-door policy gave me peace of mind, and thankfully, I only needed a few minor readjustments. I would wholeheartedly recommend Jason and New Home Co to anyone looking to build a home with care, transparency, and genuine customer service.

5.0
Verified Homeowner
Katy, TX, on Mar 16, 2025

The manager was very nice, I just wish there was more transparency.

5.0
Verified Homeowner
Katy, TX, on Mar 12, 2025

I don't the like the fact that I have to spend out of pocket on Blinds and Gutters. The one thing that I like is the fact that the maintenance guys are responsive whenever we have a concern.

4.7
Verified Homeowner
Katy, TX, on Oct 07, 2024

My experience was Great! [name removed] was awesome ! Since the very first day I walked in to the model home , he made me feel like family. He is very knowledgeable and experienced. Their preferred lender benchmark was Great as well ! Like I said , I had a smooth process and I’m very happy with my purchase. I will highly recommended New [name removed] Co , to everyone looking for a home . You will be Satisfied Trust me .

4.8
Verified Homeowner
Katy, TX, on Sep 25, 2024

[name removed] promised us that our child would attend Katy High School. This is our number one priority in looking for a new home. However, after move in, we found out our child/home is actually zoned to [name removed] High School. [name removed] HS is not listed on NewHomeCo website as an option. Now my child has been denied transfer to Katy High School and has no school transportation to Katy High School. [name removed] has not been helpful at all in assisting in this matter. An apology will not suffice and I plan to make the public aware of this false advertisement. I am exceptionally disappointed and angry about this situation and lack of accountability and solution of New [name removed] Co. It seems the commission and sale of a home is worth the cost to make this right and cancel this sale and sale the home to someone else who wants to be zoned to [name removed] HS. That’s what I ultimately would like to see happen, just reimburse our money. Is this possible?

1.7
Verified Homeowner
Katy, TX, on Sep 19, 2024

excellent

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Katy, TX, on Nov 05, 2025

Everyone was very courteous and responsive throughout the process.

5.0
Verified Homeowner
Katy, TX, on Oct 26, 2025

What I liked most about my purchase experience was how smooth and organized the overall process was once the contract was signed. The sales team at Sunterra was helpful, transparent, and always willing to answer questions. I really appreciated how the builder honored my incentives and even increased the seller credit, which helped make the purchase more affordable. The walkthroughs were detailed, and the home was delivered in great condition on move-in day.

5.0
Verified Homeowner
Katy, TX, on Oct 16, 2025

I recently purchased my new home in Sunterra through New Home Co., and my overall experience has been wonderful. Courtney, the builder’s representative, and the superintendent Walter were both amazing to work with. They made sure I felt comfortable throughout the process and helped address any issues that came up after closing. Their professionalism and support really stood out to me, and I hope that same level of care continues as I settle into my new home. I can truly say I love my home.

5.0
Verified Homeowner
Katy, TX, on Jun 21, 2025

Jason has helped me out alot when it comes to learning to use things at home, or when something is off, he gets to it right away.

5.0
Verified Homeowner
Katy, TX, on May 17, 2025

My experience with New Home Co has been nothing short of wonderful. From start to finish, Jason Spets has been an exceptional builder, and an even better person to work with. He is reliable, honest, and truly dependable. What stood out the most to me was his hands-on approach. Anytime I had a concern during the building process, Jason personally came to meet with me, listened attentively, and ensured the right vendor was onsite to resolve the issue. He didn’t just hand it off; he stayed until I was fully satisfied. His open-door policy gave me peace of mind, and thankfully, I only needed a few minor readjustments. I would wholeheartedly recommend Jason and New Home Co to anyone looking to build a home with care, transparency, and genuine customer service.

5.0
Verified Homeowner
Katy, TX, on Mar 16, 2025

The manager was very nice, I just wish there was more transparency.

5.0
Verified Homeowner
Katy, TX, on Mar 12, 2025

I don't the like the fact that I have to spend out of pocket on Blinds and Gutters. The one thing that I like is the fact that the maintenance guys are responsive whenever we have a concern.

4.7
Verified Homeowner
Katy, TX, on Oct 07, 2024

My experience was Great! [name removed] was awesome ! Since the very first day I walked in to the model home , he made me feel like family. He is very knowledgeable and experienced. Their preferred lender benchmark was Great as well ! Like I said , I had a smooth process and I’m very happy with my purchase. I will highly recommended New [name removed] Co , to everyone looking for a home . You will be Satisfied Trust me .

4.8
Verified Homeowner
Katy, TX, on Sep 25, 2024

[name removed] promised us that our child would attend Katy High School. This is our number one priority in looking for a new home. However, after move in, we found out our child/home is actually zoned to [name removed] High School. [name removed] HS is not listed on NewHomeCo website as an option. Now my child has been denied transfer to Katy High School and has no school transportation to Katy High School. [name removed] has not been helpful at all in assisting in this matter. An apology will not suffice and I plan to make the public aware of this false advertisement. I am exceptionally disappointed and angry about this situation and lack of accountability and solution of New [name removed] Co. It seems the commission and sale of a home is worth the cost to make this right and cancel this sale and sale the home to someone else who wants to be zoned to [name removed] HS. That’s what I ultimately would like to see happen, just reimburse our money. Is this possible?

1.7
Verified Homeowner
Katy, TX, on Sep 19, 2024

excellent

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Katy, on Nov 16, 2025

I like the quality of their home.

5.0
Verified Homeowner
Katy, on Feb 06, 2025

good

3.4
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet