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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Goodyear, on Feb 26, 2026
I did not purchase my home with rise well my purchase was completed prior to the merge
Goodyear, AZ, on Mar 10, 2026
I am having difficulty with my address showing up on google maps to this day. It makes it very difficult to allow guests to drive / locate my home. This also has made it difficult to trust that a large expensive shipment will be correctly shipped to my home without issues
Goodyear, on Dec 21, 2025
They made it super easy and stressless to purchase a home, any issues that we had were easily, and quickly fixed!
Goodyear, on Oct 13, 2025
Was not a fan of the quality either some things and me having to follow up multiple times to get things done. I still have outstanding items
Goodyear, AZ, on Jan 27, 2026
Some of the options weren’t discussed until the walk-through. My biggest issue was the flat paint used to paint the house. And the no tile sealant.
GOODYEAR, on Feb 25, 2026
The agent was hard to work with, we never heard back from our contacts in regard to the repairs that were still needed to be made, we had to clean up their mess the builders left behind, poor communication.
GOODYEAR, on Oct 01, 2025
After buying a Landsea home, i found out my house had uneven flooring, island kitchen had a gap between granite countertop and a wood part in the bottom, couple walls and corner walls uneven ( you can see clearly by your eyes )… try to call landsea service agent and sent a lots of emails, and sent pictures about that issues on website as well but they never make an appointment to come my house and fixing that issues.
Goodyear, on Dec 18, 2025
Did not show me all the homes I wanted to see and questioned my price
Goodyear, AZ, on Jan 19, 2026
We went with the Builders’ preferred Lender, Universal Lending. During the lending approval process there were several times documents were being required but no communication was made to us about these additional documents. Which stressed out everyone in the contract/lending/underwriting process. Positives about the lending/underwriting process is that our home salesperson, Jami, was available at all hours of the day. Responding in a timely manner and always so pleasant, helping us navigate this complex process. We gave them a very aggressive closing timeline of less than 30 days to close, during the Thanksgiving and Christmas Holidays nonetheless! The team worked tirelessly to make our goal happen!! Because of Risewell Homes recently acquiring Land Sea, there were a few standard home features that were communicated as included but were missing upon closing. We brought this up to Jami. she advocated for them to be added. 2/3 were approved. Although we were sad to miss out of the other item, we felt grateful that the team worked so hard to get the things included and installed before close. (Thank you Jami and Doug) We think you guys have a great crew and are proud to own a Risewell home:)
Goodyear, on Oct 01, 2025
Just trying to get things taken care off. And all my plants died in my front yard I replaced them and found the drip was not watering them I moved the drip system and now it's done properly and should work.
Goodyear, on Dec 06, 2025
Long wait times to get a response from someone to. Get things resolved.
Goodyear, AZ, on Jan 15, 2026
Scott Matyniak was hands on day one. Scott extended a very warm personal touch to make the transition seamless .He also followed up on a regular basis to confirm any concerns and updates, then acted in a timely manner to complete our task. Scott was a valuable resource in providing us the care we needed to get settled in our new home.
Goodyear, on Sep 27, 2025
I like that we haven’t had any issues yet and Landsea has made themselves readily available in case we did need their attention.
GOODYEAR, on Jul 23, 2025
The customer service is great. Donna is amazing and makes sure everything I need is taken care of
GOODYEAR, on Apr 09, 2025
The communication has been great throughout the year. Donna and her team were very helpful for our one year warranty issues and everything and more was fixed.
Goodyear, on Mar 26, 2025
No insulation in my attic for a year in Arizona. 2 inspectors signed off (city and builder) on this and it was still approved.
Goodyear, on Sep 14, 2025
Very nice and easy to buy a home. Can be difficult to get them to come back and fix things.
Goodyear, AZ, on Oct 19, 2025
Issues with dryer electrical outlet. Issue was resolved quickly by the superintendent
GOODYEAR, on Aug 02, 2025
After final inspection touch ups and clean ups were not finished. I also have had 2 roofing tiles fall from the home. 1 damaged a vehicle. Both have been repaired. The vehicle not yet.
Goodyear, on Jun 23, 2025
I didn’t like the fact that items in the home were not repaired before I moved in and is still not repaired. I don’t like the little details around the house that were not fixed.
GOODYEAR, AZ, on Jul 29, 2025
Buying experience was great, when it comes to repairing issues that were listed in the inspection report or issues that arise after move in that’s what has been disappointing. It takes 2 to 3 weeks to get things resolved and no updates
Goodyear, AZ, on Jul 18, 2025
Everything was very clear and simple, I enjoyed how quick the process moved
Goodyear, on May 15, 2025
The customer service and results of my brand new home!
GOODYEAR, AZ, on Jul 12, 2025
We most liked the attention to detail identifying issues and correcting before move in
Goodyear, on Apr 27, 2025
I liked how fast LandSea was when I had any questions!
Goodyear, AZ, on Jul 05, 2025
The Landsea Sales Associate, JAMI EDEN-SCHABACKER was the absolute best!! She was very helpful, compassionate, available, and supportive through the entire process. The Superintendent, Chris, was great! He was helpful and responsive. I had some issues closing due to a situation outside of my control and I don't feel like the Landsea leadership was very helpful or compromising at that stage. I completely understand it's a business, as I am a business owner, but I feel like they could have negotiated a bit, because in the end, me purchasing my home during these times for the amount I purchased for was more beneficial to them financially than me. I only moved forward due to the sentimental value of the purchase to my children. Other than that I would have left the deal and went with another builder... Also, some of the drywall, flooring, and painting was subpar, messy, unappealing, but I basically had to deal with it after they attempted to fix it, I guess.
Goodyear, on Mar 27, 2025
Jami was a delight to work with and Scott is always very helpful.
Goodyear, on Feb 03, 2025
I like the attention to issues that came up after I was into the new home
Goodyear, AZ, on Jun 20, 2025
Just some cosmetics issues that need to be resolved
Goodyear, on Dec 21, 2024
Donna is the best! She responds super quick and always has an answer she’s super diligent about making sure she’s on site for repairs and stays on top of trades. She’s so personable, kind hearted, and truly cares about her homeowners. This girl needs a raise and a hug! I’d also like to mention Regina, and time I’ve told her about an issue she’s quick to upload it to Dwelling Live and communicate to Donna.
Goodyear, AZ, on May 15, 2025
Jami was the first face we encountered during our first model home tour and she was super kind and informative. Helped us see various homes and ended up falling in love with our current home. Everything from day one was such a smooth and pleasant experience!
Goodyear, on Dec 12, 2024
They are quick to respond and willing to make needed chagnes
Goodyear, AZ, on May 02, 2025
It’s been a month and my stucco is still not repaired and the cinder block wall is still incomplete!
Goodyear, on Sep 26, 2024
Still have items that were never fixed. IE board around my garage door is cracked
GOODYEAR, on Sep 25, 2024
So far it has been a great experience. All our concerns and warranty service were addressed in a timely manner.
Goodyear, AZ, on Apr 18, 2025
How close to move in they were still working on my home. I still have items needing corrections after move in
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Goodyear, AZ, on Mar 10, 2026
I am having difficulty with my address showing up on google maps to this day. It makes it very difficult to allow guests to drive / locate my home. This also has made it difficult to trust that a large expensive shipment will be correctly shipped to my home without issues
Goodyear, AZ, on Jan 27, 2026
Some of the options weren’t discussed until the walk-through. My biggest issue was the flat paint used to paint the house. And the no tile sealant.
Goodyear, AZ, on Jan 19, 2026
We went with the Builders’ preferred Lender, Universal Lending. During the lending approval process there were several times documents were being required but no communication was made to us about these additional documents. Which stressed out everyone in the contract/lending/underwriting process. Positives about the lending/underwriting process is that our home salesperson, Jami, was available at all hours of the day. Responding in a timely manner and always so pleasant, helping us navigate this complex process. We gave them a very aggressive closing timeline of less than 30 days to close, during the Thanksgiving and Christmas Holidays nonetheless! The team worked tirelessly to make our goal happen!! Because of Risewell Homes recently acquiring Land Sea, there were a few standard home features that were communicated as included but were missing upon closing. We brought this up to Jami. she advocated for them to be added. 2/3 were approved. Although we were sad to miss out of the other item, we felt grateful that the team worked so hard to get the things included and installed before close. (Thank you Jami and Doug) We think you guys have a great crew and are proud to own a Risewell home:)
Goodyear, AZ, on Jan 15, 2026
Scott Matyniak was hands on day one. Scott extended a very warm personal touch to make the transition seamless .He also followed up on a regular basis to confirm any concerns and updates, then acted in a timely manner to complete our task. Scott was a valuable resource in providing us the care we needed to get settled in our new home.
Goodyear, AZ, on Oct 19, 2025
Issues with dryer electrical outlet. Issue was resolved quickly by the superintendent
GOODYEAR, AZ, on Jul 29, 2025
Buying experience was great, when it comes to repairing issues that were listed in the inspection report or issues that arise after move in that’s what has been disappointing. It takes 2 to 3 weeks to get things resolved and no updates
Goodyear, AZ, on Jul 18, 2025
Everything was very clear and simple, I enjoyed how quick the process moved
GOODYEAR, AZ, on Jul 12, 2025
We most liked the attention to detail identifying issues and correcting before move in
Goodyear, AZ, on Jul 05, 2025
The Landsea Sales Associate, JAMI EDEN-SCHABACKER was the absolute best!! She was very helpful, compassionate, available, and supportive through the entire process. The Superintendent, Chris, was great! He was helpful and responsive. I had some issues closing due to a situation outside of my control and I don't feel like the Landsea leadership was very helpful or compromising at that stage. I completely understand it's a business, as I am a business owner, but I feel like they could have negotiated a bit, because in the end, me purchasing my home during these times for the amount I purchased for was more beneficial to them financially than me. I only moved forward due to the sentimental value of the purchase to my children. Other than that I would have left the deal and went with another builder... Also, some of the drywall, flooring, and painting was subpar, messy, unappealing, but I basically had to deal with it after they attempted to fix it, I guess.
Goodyear, AZ, on Jun 20, 2025
Just some cosmetics issues that need to be resolved
Goodyear, AZ, on May 15, 2025
Jami was the first face we encountered during our first model home tour and she was super kind and informative. Helped us see various homes and ended up falling in love with our current home. Everything from day one was such a smooth and pleasant experience!
Goodyear, AZ, on May 02, 2025
It’s been a month and my stucco is still not repaired and the cinder block wall is still incomplete!
Goodyear, AZ, on Apr 18, 2025
How close to move in they were still working on my home. I still have items needing corrections after move in
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Goodyear, on Feb 26, 2026
I did not purchase my home with rise well my purchase was completed prior to the merge
Goodyear, on Dec 21, 2025
They made it super easy and stressless to purchase a home, any issues that we had were easily, and quickly fixed!
Goodyear, on Oct 13, 2025
Was not a fan of the quality either some things and me having to follow up multiple times to get things done. I still have outstanding items
GOODYEAR, on Oct 01, 2025
After buying a Landsea home, i found out my house had uneven flooring, island kitchen had a gap between granite countertop and a wood part in the bottom, couple walls and corner walls uneven ( you can see clearly by your eyes )… try to call landsea service agent and sent a lots of emails, and sent pictures about that issues on website as well but they never make an appointment to come my house and fixing that issues.
Goodyear, on Oct 01, 2025
Just trying to get things taken care off. And all my plants died in my front yard I replaced them and found the drip was not watering them I moved the drip system and now it's done properly and should work.
Goodyear, on Sep 27, 2025
I like that we haven’t had any issues yet and Landsea has made themselves readily available in case we did need their attention.
Goodyear, on Sep 14, 2025
Very nice and easy to buy a home. Can be difficult to get them to come back and fix things.
GOODYEAR, on Aug 02, 2025
After final inspection touch ups and clean ups were not finished. I also have had 2 roofing tiles fall from the home. 1 damaged a vehicle. Both have been repaired. The vehicle not yet.
Goodyear, on Jun 23, 2025
I didn’t like the fact that items in the home were not repaired before I moved in and is still not repaired. I don’t like the little details around the house that were not fixed.
Goodyear, on May 15, 2025
The customer service and results of my brand new home!
Goodyear, on Apr 27, 2025
I liked how fast LandSea was when I had any questions!
Goodyear, on Mar 27, 2025
Jami was a delight to work with and Scott is always very helpful.
Goodyear, on Feb 03, 2025
I like the attention to issues that came up after I was into the new home
Goodyear, on Dec 21, 2024
Donna is the best! She responds super quick and always has an answer she’s super diligent about making sure she’s on site for repairs and stays on top of trades. She’s so personable, kind hearted, and truly cares about her homeowners. This girl needs a raise and a hug! I’d also like to mention Regina, and time I’ve told her about an issue she’s quick to upload it to Dwelling Live and communicate to Donna.
Goodyear, on Dec 12, 2024
They are quick to respond and willing to make needed chagnes
Goodyear, on Sep 26, 2024
Still have items that were never fixed. IE board around my garage door is cracked
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
GOODYEAR, on Feb 25, 2026
The agent was hard to work with, we never heard back from our contacts in regard to the repairs that were still needed to be made, we had to clean up their mess the builders left behind, poor communication.
Goodyear, on Dec 18, 2025
Did not show me all the homes I wanted to see and questioned my price
Goodyear, on Dec 06, 2025
Long wait times to get a response from someone to. Get things resolved.
GOODYEAR, on Jul 23, 2025
The customer service is great. Donna is amazing and makes sure everything I need is taken care of
GOODYEAR, on Apr 09, 2025
The communication has been great throughout the year. Donna and her team were very helpful for our one year warranty issues and everything and more was fixed.