Homebuilder Ratings & Reviews

Risewell Homes

Arizona

1,355 Homeowner Reviews
Oct 2024 - Apr 2026

Risewell Homes

Overall Satisfaction

4.5
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

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Builder Profile

Risewell Homes logo

We are Risewell Homes.

We believe your home should help you to rise and thrive. Our homes are modern sanctuaries that elevate your life with inspired design and new ideas for smarter and healthier ways to live. Risewell Homes was born from the trusted legacies of two nationally recognized homebuilders, combining over 35 years of experience in developing new home neighborhoods with award-winning customer care.

As a Top 25 U.S. Homebuilder, we bring national reach and local expertise to every community we build. Our homes are built on a foundation of trust, experience and strength. We are driven to keep moving forward, finding better ways to build, buy and live.

Together, we rise to reach the height of home.

We are built to rise.

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Arizona
Purchase Experience Testimonials from Real Homebuyers

San Tan Valley, AZ, on Apr 01, 2026

The ease of the paperwork, the constant communication was also great

5.0
Verified Homeowner
Buckeye, AZ, on Apr 01, 2026

only the quality of some of the products in the home, everything else was great

4.8
Verified Homeowner
Surprise, AZ, on Mar 30, 2026

[name removed] was awesome!! And so is [name removed]!!!

5.0
Verified Homeowner
San Tan Valley, AZ, on Mar 29, 2026

My Construction Manager, [name removed]! He's amazing and truly cared about the quality of my new home I had built! He deserves to be Promoted.

5.0
Verified Homeowner
Surprise, AZ, on Mar 26, 2026

Nothing everyone was amazing

5.0
Verified Homeowner
Queen Creek, AZ, on Mar 26, 2026

There's nothing I have disliked so far. Everyone has been a delight to work with. [name removed] in sales is so sweet and helpful. I've needed a couple of things post purchase and she's so quick to help. And always with a smile on her face! [name removed] is such a great guy! He's quick to help with issues or any questions I may have. He's funny too! [name removed] has done a wonderful job of hiring the right people. My [name removed] is absolutely gorgeous and a complete dream!! Every time I drive up to my home, I smile and STILL can't believe it's my home. The expectations [name removed] has with all involved in the home building process is apparent. I'm so happy!

5.0
Verified Homeowner
Goodyear, AZ, on Mar 23, 2026

What I disliked the most about my experience was the communication with the sales consultant I was working with. As a first-time homebuyer, I had many questions and needed clear, timely responses to make informed decisions. Unfortunately, the communication throughout the process was poor. There were multiple occasions when my phone calls and text messages were not returned, which made the experience frustrating. At times, the interaction also felt impersonal, as if I was being fully heard or supported. One instance that stood out was when I called during her scheduled working hours and received no response. I ended up driving to the office in person, and only then did she acknowledge my call and indicate she would return it. that situation was particularly disappointing. Overall , the lack of communication was the most negative aspect of my experience with [name removed].

4.6
Verified Homeowner
Goodyear, AZ, on Mar 20, 2026

I really enjoyed working with [name removed]. He was thorough, thoughtful and really took care of us before move in.

4.8
Verified Homeowner
Goodyear, AZ, on Mar 10, 2026

I am having difficulty with my address showing up on google maps to this day. It makes it very difficult to allow guests to drive / locate my home. This also has made it difficult to trust that a large expensive shipment will be correctly shipped to my home without issues

4.9
Verified Homeowner
Queen Creek, AZ, on Mar 02, 2026

There was a hiccup during a swap over in employees handling our closing, but it got worked out eventually in time.

5.0
Verified Homeowner
Goodyear, AZ, on Mar 02, 2026

Nothing

5.0
Verified Homeowner
Surprise, AZ, on Feb 17, 2026

I had an amazing move in experience. The entire process was smooth and efficient! I especially appreciated [name removed] and [name removed] for their readiness to help us with any of our issues or concerns. [name removed] and [name removed] were prompt to respond and their professionalism and exceptional customer service is unmatched!

5.0
Verified Homeowner
SAN TAN VALLEY, AZ, on Feb 17, 2026

Everything went perfectly smoothly. I appreciated the alacrity with which the team moved to help us close on a very short timeline.

5.0
Verified Homeowner
Buckeye, AZ, on Feb 15, 2026

Purchase was excellent, problems with plumbing, electrical etc

4.7
Verified Homeowner
Buckeye, AZ, on Feb 14, 2026

Everything went very smooth. All contacts we had to go through were punctual and professional throughout the entire process. Will recommend ??

5.0
Verified Homeowner
Maricopa, AZ, on Feb 07, 2026

I bought my house while living out of state. The sales representative [name removed] and the construction manager [name removed] were amazingly helpful making sure I taken care of with all of the 'little extra items" that can overwhelm a new homeowner. They made sure all was done and in place for closing.

4.9
Verified Homeowner
San Tan Valley, AZ, on Feb 03, 2026

It was easy to apply and there were a lot of useful resources for the purchase

5.0
Verified Homeowner
San Tan Valley, AZ, on Jan 29, 2026

Overall, the experience was very positive. The contract process was clear and well-organized, and communication remained consistent all the way through move-in. The final stages felt well-paced and coordinated, which made the transition smooth.

4.9
Verified Homeowner
Goodyear, AZ, on Jan 27, 2026

Some of the options weren’t discussed until the walk-through. My biggest issue was the flat paint used to paint the house. And the no tile sealant.

4.1
Verified Homeowner
Mesa, AZ, on Jan 21, 2026

Very good communication

5.0
Verified Homeowner