Homebuilder Ratings & Reviews

Risewell Homes

Arizona

1,318 Homeowner Reviews
Jan 2025 - Jul 2026

Risewell Homes

Overall Satisfaction

4.5
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

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Builder Profile

Risewell Homes logo

We are Risewell Homes.

We believe your home should help you to rise and thrive. Our homes are modern sanctuaries that elevate your life with inspired design and new ideas for smarter and healthier ways to live. Risewell Homes was born from the trusted legacies of two nationally recognized homebuilders, combining over 35 years of experience in developing new home neighborhoods with award-winning customer care.

As a Top 25 U.S. Homebuilder, we bring national reach and local expertise to every community we build. Our homes are built on a foundation of trust, experience and strength. We are driven to keep moving forward, finding better ways to build, buy and live.

Together, we rise to reach the height of home.

We are built to rise.

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Arizona
Purchase Experience Testimonials from Real Homebuyers

Buckeye, AZ, on Jul 10, 2026

I did not like all the paperwork, but everyone made it seamless.

5.0
Verified Homeowner
San Tan Valley, AZ, on Jul 07, 2026

Would be easier to have just 1 contact. Through the loan process there were several people asking for things

4.7
Verified Homeowner
Queen Creek, AZ, on Jun 30, 2026

[name removed] and [name removed] made the home-buying experience so smooth with no hiccups. Any questions that my wife and I had, they answered promptly. Kudos to those two ladies!

5.0
Verified Homeowner
Surprise, AZ, on Jun 29, 2026

As a first time buyer, everyone was great holding my hand through each step of the process!

4.9
Verified Homeowner
San Tan Valley, AZ, on Jun 28, 2026

We are blessed to have the house and grateful for the staffs especially Ms [name removed] and the team

5.0
Verified Homeowner
Buckeye, AZ, on Jun 28, 2026

What I disliked was the poor communication about close, keys & move-in. I never received email, or text agent said was sent notifying me of key available. Other than that very important timing issue the process went fairly smooth and was efficient.

4.4
Verified Homeowner
Surprise, AZ, on Jun 27, 2026

Everyone went above and beyond…and were so very nice!

5.0
Verified Homeowner
Buckeye, AZ, on Jun 26, 2026

Communication. [name removed] was spot on.

5.0
Verified Homeowner
Surprise, AZ, on Jun 23, 2026

Quick, easy, don't like how homes are mostly spec and certain options are chosen that you're forced to pay for

4.7
Verified Homeowner
Surprise, AZ, on Jun 22, 2026

We loved how easy the process was.

5.0
Verified Homeowner
San Tan Valley, AZ, on Jun 20, 2026

I completed my home walk through taking notice of what issues were blatant in that time frame. What was missed was the poor paintwork involving doors only. Prior touch ups, scuffs, runs, poor paintwork overall involving paint coverage and quality of finish. Much of that I did not notice until after moving in. Overall poor paint workmanship. Im also disappointed in the lack of landscape maintenance within the community. I emailed the HOA manager with no reply to date. [name removed] is no comparison to [name removed] Vista Farms where landscaping in common areas is highly manicured. [name removed] common areas , except for the model home yards looks as if it has not been maintained in over a year. Shrubs overgrown and growing together. That is highly disappointing for a new home builder not to be more focused on community appearance to attract perspective buyers. Overall my contract to move in experience was pleasant however since then Im noticing issues that I wish had been more evident.

4.3
Verified Homeowner
Buckeye, AZ, on Jun 19, 2026

[name removed] and [name removed] were very thorough with the entire process

5.0
Verified Homeowner
Buckeye, AZ, on Jun 18, 2026

I liked how friendly and easy everything was. Everyone knew what they were talking about and kept their promises. I think communication post-sale could be better as we did have some minor hiccups. Overall fantastic experience.

5.0
Verified Homeowner
Buckeye, AZ, on Jun 14, 2026

I like that we were able to move in from start to finish in 30 days

5.0
Verified Homeowner
Queen Creek, AZ, on Jun 14, 2026

The sales and build teams were awesome and exceeded my expectation. However the universal lending side needs some work.

3.7
Verified Homeowner
SAN TAN VALLEY, AZ, on Jun 05, 2026

Smooth process

4.6
Verified Homeowner
Goodyear, AZ, on Jun 03, 2026

Overall, the purchase process was relatively easy, largely because my real estate agent did an excellent job guiding me through each step. However, there were times when communication between the seller's agent and my agent seemed delayed, which occasionally made it difficult to get timely answers. There were also a few misunderstandings regarding what could be negotiated during the purchase process. For example, I was initially told that I could use part of my 6% concessions toward landscaping, but later learned from my lender that this was not an option. Similarly, I was told that a water softener was a standard feature in the home, which ultimately was not the case. I chose to obtain my own home inspection and had the report sent to the seller's agent. During my first walkthrough, the construction manager informed me that he had not reviewed the inspection report, so I had to go through the items with him directly. While not every item was addressed before closing, the more urgent concerns were resolved. One of the highlights of the experience was working with [name removed]. He was friendly, professional, patient, and took the time to answer my questions throughout the process. The home was ready by move-in, and I appreciate the effort that went into preparing it. Although a few cosmetic items that I marked with tape were missed, I plan to bring those up during the post-move audit process. Lastly, while I appreciated being offered the lease buyout benefit so that I could close on the home before my apartment lease ended, the process itself proved to be more difficult than expected. It created confusion for both my agent and me, and there was uncertainty regarding the requirements and timelines. While I am grateful the option was available, clearer communication and guidance would have made the experience much less frustrating.

4.5
Verified Homeowner
Goodyear, AZ, on May 30, 2026

The house was not properly cleaned before move in. I turn leaving us with a lot to clean on top of moving in.

4.2
Verified Homeowner
Goodyear, AZ, on May 29, 2026

Quick and stress free

5.0
Verified Homeowner
San Tan Valley, AZ, on May 26, 2026

Very great communication

5.0
Verified Homeowner