Homebuilder Ratings & Reviews

Risewell Homes

Arizona

1,358 Homeowner Reviews
Dec 2024 - Jun 2026

Risewell Homes

Overall Satisfaction

4.5
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

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Builder Profile

Risewell Homes logo

We are Risewell Homes.

We believe your home should help you to rise and thrive. Our homes are modern sanctuaries that elevate your life with inspired design and new ideas for smarter and healthier ways to live. Risewell Homes was born from the trusted legacies of two nationally recognized homebuilders, combining over 35 years of experience in developing new home neighborhoods with award-winning customer care.

As a Top 25 U.S. Homebuilder, we bring national reach and local expertise to every community we build. Our homes are built on a foundation of trust, experience and strength. We are driven to keep moving forward, finding better ways to build, buy and live.

Together, we rise to reach the height of home.

We are built to rise.

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Arizona
Purchase Experience Testimonials from Real Homebuyers

Buckeye, AZ, on Jun 14, 2026

I like that we were able to move in from start to finish in 30 days

5.0
Verified Homeowner
Queen Creek, AZ, on Jun 14, 2026

The sales and build teams were awesome and exceeded my expectation. However the universal lending side needs some work.

3.7
Verified Homeowner
SAN TAN VALLEY, AZ, on Jun 05, 2026

Smooth process

4.6
Verified Homeowner
Goodyear, AZ, on Jun 03, 2026

Overall, the purchase process was relatively easy, largely because my real estate agent did an excellent job guiding me through each step. However, there were times when communication between the seller's agent and my agent seemed delayed, which occasionally made it difficult to get timely answers. There were also a few misunderstandings regarding what could be negotiated during the purchase process. For example, I was initially told that I could use part of my 6% concessions toward landscaping, but later learned from my lender that this was not an option. Similarly, I was told that a water softener was a standard feature in the home, which ultimately was not the case. I chose to obtain my own home inspection and had the report sent to the seller's agent. During my first walkthrough, the construction manager informed me that he had not reviewed the inspection report, so I had to go through the items with him directly. While not every item was addressed before closing, the more urgent concerns were resolved. One of the highlights of the experience was working with [name removed]. He was friendly, professional, patient, and took the time to answer my questions throughout the process. The home was ready by move-in, and I appreciate the effort that went into preparing it. Although a few cosmetic items that I marked with tape were missed, I plan to bring those up during the post-move audit process. Lastly, while I appreciated being offered the lease buyout benefit so that I could close on the home before my apartment lease ended, the process itself proved to be more difficult than expected. It created confusion for both my agent and me, and there was uncertainty regarding the requirements and timelines. While I am grateful the option was available, clearer communication and guidance would have made the experience much less frustrating.

4.5
Verified Homeowner
Goodyear, AZ, on May 30, 2026

The house was not properly cleaned before move in. I turn leaving us with a lot to clean on top of moving in.

4.2
Verified Homeowner
Goodyear, AZ, on May 29, 2026

Quick and stress free

5.0
Verified Homeowner
San Tan Valley, AZ, on May 26, 2026

Very great communication

5.0
Verified Homeowner
Surprise, AZ, on May 21, 2026

Grading on side of the house seemed off. Lower at the gate than beyond the gate next to garage

4.9
Verified Homeowner
Queen Creek, AZ, on May 19, 2026

We loved the open and transparent nature of the purchase process. From the moment we showed interest [name removed] and [name removed] were quick to answer all questions and worked super closed with both my wife and I as well as our realtor. From start to finish they were friendly and worked to get us the best deal.

5.0
Verified Homeowner
Surprise, AZ, on May 17, 2026

Everything was smooth and effortless. Didn’t have a single complaint

5.0
Verified Homeowner
San Tan Valley, AZ, on May 17, 2026

I loved the quality of the homes. It was so refreshing to see homes that were built with great quality. Our sales representative [name removed] was great to work with. She was good at communicating and she made sure we were well taken care of. The main concern and dislike was on our closing day. [name removed] finished the sale and moved the loan into our name BEFORE our final walk through which was something we were not comfortable with. Upon arriving at closing our construction site manager [name removed] didn’t address this however he knew of our displeasure. Our realtor brought it up and he handled it very unprofessionally, not apologizing until we asked him to, he didn’t treat us with respect and didn’t take accountability for anything. It was very frustrating. Closing day was supposed to be a very happy uplifting day for our family and it was bitter due to this. [name removed] was also very annoyed everytime we pointed something out. He wasn’t kind or easy to work with at all. He didn’t treat us or our realtor with respect, it was very unprofessional.

2.8
Verified Homeowner
Mesa, AZ, on May 17, 2026

[name removed], [name removed], [name removed] and [name removed] made all the difference....they are Risewell Homes best asset. Friendly, accommodating, knowledgeable and very supportive.

4.5
Verified Homeowner
Goodyear, AZ, on May 17, 2026

If there was one thing I could point out is the final walk through not all items that we pointed out to be fixed (mainly cosmetic, paint, drywall, etc) were not addressed.

4.7
Verified Homeowner
Buckeye, AZ, on May 17, 2026

How smooth the process was. And the options with concessions

4.4
Verified Homeowner
Surprise, AZ, on May 06, 2026

They always provided us with the necessary assistance and answered all our questions

5.0
Verified Homeowner
Surprise, AZ, on May 01, 2026

It was easy, and they answered all our questions.

5.0
Verified Homeowner
Surprise, AZ, on Apr 30, 2026

Everyone was amazing, courteous, and professional. We felt proud to be part of this community.

5.0
Verified Homeowner
Surprise, AZ, on Apr 29, 2026

The whole process was super easy and I felt supported the whole time. From the our first contact to closing. Each person I interacted with was professional and Knowledgeable.

5.0
Verified Homeowner
San Tan Valley, AZ, on Apr 26, 2026

Representatives gave constant feedback back on the progress of our build. It was nice to be able to come by at any time to see the progress our selves. The few issues we did have were resolve in a timely manner with professionalism and quality.

5.0
Verified Homeowner
SAN TAN VALLEY, AZ, on Apr 25, 2026

I had a great experience purchasing with [name removed]. The staff at the Valley Series exceeded my expectations when my family and I stop in to view the model homes. Instead of being nervous, they made me fill comfortable! Thanks.

4.7
Verified Homeowner